Esperanza Rivana Devi Davina Wati

Jawa Timur, Indonesia | +6285746049946 | [email protected] linkedin.com/in/esperanzarddw

I'm passionate about FMCG (Fast-Moving Consumer Goods) industries and contribute my expertise in quality control and assurance. I have analytical, problem solving, and laboratory research skills to analyze customer feedback and support new product development, also the certification process for packaging paper products.

Skills


  • Microsoft Office
  • Lean Six Sigma Yellow Belt
  • Analytical & Problem Solving 
  • SAP
  • Observation & Laboratory Research
  • Communication Skill (English C1 Level)

Work Experience


Quality System Specialist  •  PT Pabrik Kertas Tjiwi Kimia Tbk (Asia Pulp & Paper)

May 2022 - Present  |  Mojokerto, Indonesia 

  • Handled claim management of Waste Paper Import via SAP, increasing the settlement rate by 31%.
  • Conducted lab research by analyzing paper raw materials and end-product in order to support new product development, as well as analysis feedback of customer complaints, resulting in a 26% increase in total annual reports.
  • Supported packaging paper products certifications process (such as Food contact BfR Isega, HALAL, Intertek, FDA China).
  • Participated in Lean Six Sigma Team Project "Increasing Filler Content of Paper Machine 8 from 23.68% to 25.36%" with a potential saving cost of USD 144,000 in 2023.

Assistant Quality Control Supervisor  •  PT INDOWORLD

March 2021 - April 2022  |  Ngoro, Indonesia

  • Was in charge of Quality Control at a Thai Agri Food multinational company, focusing particularly on UHT coconut milk, desiccated coconut, and VCO (Virgin Coconut Oil) production.
  • Assisted the Thai supervisors in checking and managing the quality control of incoming raw materials to extraction line process by leading the Quality Control team consisting of 12 members 
  • Helped prepare for external audits, such as BRC, ISO 9001, ISO 14001, HACCP, and HALAL.

School Assistant of Separation Process Course  •  Bandung Institute of Technology ITB

August 2019 - December 2019  |  Bandung, Indonesia

  • Provided HYSYS tutorials to Chemical Engineering students of the 2017 class, with 120 participants.
  • Offered learning materials, also evaluated course assignments and examinations.

Process Engineering Intern  •  PT MULTI NITROTAMA KIMIA

August 2019 - August 2019  |  Cikampek, Indonesia

  • Trained under the Process Engineering department with the main responsibility to analyze the prilling process to solve quality issue of ammonium nitrate products.

Education


Bandung Institute of Technology (Institut Teknologi Bandung ITB)

Bachelor Degree of Science in Chemical Engineering  •  2016 - 2020  • GPA 3.43/4.00

  • Activities and societies: The Head of Chemical Engineering Students Legislative Department Badan Perwakilan Anggota (BPAHIMATEK ITB (2019-2020)
  • Final Research : Study of Micro-bubble for Electrochemical Reduction of Carbon Dioxide to Formic Acid in Process Safety and Energetic Electrochemical Laboratory.