Hsuan Heng Yao (Henry)
A business data analyst skilled in programming, currently advancing towards roles in LLM, ML, and data engineering
Skills: Data scraping / Automation / Machine learning modeling.
Email: [email protected] ｜LINE: heinz.yao
Work Experience
Business Analyst KGI Bank • December 2021–Present
- Developed a fraud detection model "Hawk Eye", detecting 30–40% of flagged accounts daily with 50% accuracy.
- Built 6 classification models and 2 clustering models to predict customer assets and wealth management potential, achieving a 35% VIP upgrade rate within six months.
- Designed and deployed 2 web scraping systems using GCP and Docker, saving 8 hours per week for customer service and branding teams.
- Processed mobile banking app log data for digital footprint analysis, capturing 25% of currency exchange demands.
Data Analysis Engineer Taiwan E Chain Med Health • October 2020–July 2021
- Integrated resources such as Docker and Git to connect partner data sources and modules, completing application POC development that contributed approximately NT$1 million in initial contract revenue.
- Utilized SciPy and Streamlit to visualize waveform data, assisting over 5,000 clinical diagnoses and saving 2 hours daily for medical professionals.
- Calibrated and deployed a machine learning regression model for waveform predictions, enhancing accuracy for 500+ blood pressure monitors.
Research Assistant Department of Computer Science, NCCU • August 2019–July 2020
- Conducted opinion mining on 2,500 wine reviews using Transformer-based pre-trained language models.
- Delivered NLP coursework guidance to over 70 students as a Teaching Assistant.
Account Manager Leo Burnett Taiwan • February 2017–May 2019
- Orchestrated rebranding strategies for Chia Shin Cement Group, resulting in the only successful brand declaration campaign in five years.
- Localized branding materials and executed competitive analysis for multinational clients such as Nestcafé and Heineken Taiwan.
Project Manager TAITRA (Taiwan External Trade Development Council • November 2015–January 2017
- Identified key attrition metrics through data analysis, reducing venue cancellation losses by 10% at Taipei International Conference Center.
- Increased Facebook followers tenfold with a minimal USD 1,000 budget within one year.
Associate Project Manager Minimax Design • November 2013–October 2015
Education
National Chengchi University M.S. in Digital Content and Technology • 2018–2020
- Industry Collaboration: Coordinated a project with KKBOX's Data Science team.
National Taiwan University B.A. in Political Science• 2007–2010
- Leadership Role: Chair of the NTU Political Science Transfer Student Association (2008–2009).
