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1.負責歐洲螢幕產品相關事務2.新產品導入規劃3.歐區各國各機種銷售進度追蹤分析4.市場狀況及競品觀察分析與價格趨勢回報5.上下游廠商聯繫交流6. 其他主管交辦事項

Job Description: As a Marketing Intern at IsCoolLab, you will support our team in the development and execution of marketing campaigns. This role offers the opportunity to gain hands-on experience in various aspects of marketing, including digital marketing, content creation, market research, and analytics. Key Responsibilities: Assist in the development and execution of marketing campaigns, including email marketing, social media, and content marketing.Conduct market research to identify potential clients and understand industry trends.Support the creation of marketing materials, such as brochures, blog posts, and newsletters.Analyze marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies.Collaborate with the sales team to align marketing and sales strategies.Participate in the organization of events, such as webinars and trade shows.Maintain and update the company’s CRM system with potential client information and engagement activities.

【工作內容】 使用 TypeScript 和 Node.js 開發高效穩定的後端服務。 設計並實現 API，並與前端工程師協作，確保系統功能的無縫對接。 負責 MongoDB 資料庫的設計與優化，並使用 Mongoose 進行資料存取與管理。 撰寫可維護且高效的程式碼，並參與代碼審查與優化過程。 解決系統瓶頸，優化服務效能，確保高可用性與高擴展性。 【Job Description 】 Develop efficient and robust backend services using TypeScript and Node.js. Design and implement APIs, collaborating with frontend engineers to ensure seamless system functionality. Manage and optimize MongoDB databases, utilizing Mongoose for data access and management. Write maintainable and efficient code, participating in code reviews and optimization. Address system bottlenecks, enhance service performance, and ensure high availability and scalability.

Duties and Responsibilities: Client Relationship Management: Serve as the primary point of contact clients, building and maintaining strong, long-term relationships.You will also act as the liaison between our company, third-party verification providers, and clients. Account Support: Understand clients’ needs and provide timely and effective solutions, coordinating with internal teams (e.g., product, marketing, and support) to ensure customer satisfaction. Sales and Upselling: Identify opportunities for upselling additional products or services to existing clients, contributing to the achievement of sales targets. Contract and Quotation Management: Prepare and manage quotations, negotiate terms, and review contracts to ensure they meet both client and company expectations. Client Meetings and Communication: Regularly engage with clients through meetings, calls, and emails to discuss their needs, address any issues, and provide updates on relevant products or services. Issue Resolution: Handle any client issues or complaints promptly, ensuring that they are resolved to the client's satisfaction. Cross-Functional Collaboration: Work closely with other departments to ensure that client needs are met and that any issues are resolved quickly and efficiently. Performance Tracking: Achieving monthly and quarterly sales quotas. Monitor account performance and client satisfaction, providing regular reports to senior management.connect us:TEL:0968-286-502LINE ID:ppoo5819

*技術支援服務的工作目標： 1. 處理客戶提出的技術問題 2. 維護和改善內部流程和工具，例如:追蹤、歸納整理客戶各類型問題，並回饋給相關人員 3. 技術支援文檔之更新維護 4. 客戶相關資料建置以及管理 5. 客戶產品上線專案管理 6. 跨部門溝通協調 7.主管交辦事項保障年終：13個月、績效獎金、優於勞基法特休

主要職責： 協助統籌公司內部活動 處理來電來函、回覆『英文』信件，並進行資料分類與存檔 協助處理各項行政文書工作，包括文件打印、掃描、復印和整理 跟進並處理供應商或合作方的日常需求 完成上級交辦的其他行政工作 任職資格： 大學本科或以上學歷，專業不限，行政管理或相關領域優先。 至少1年以上行政助理或相關領域的工作經驗，具備基本的行政管理知識。 良好的溝通協調能力和服務意識，能夠有效處理內外部聯繫。 熟練使用Microsoft Office（Word、Excel、PowerPoint）等辦公軟體，具備良好的文書處理能力。 良好的時間管理能力，能夠處理多項任務並確保按時完成。 具備高度的責任心、保密意識及良好的團隊合作精神。 良好的中英文書面閱讀、書信回覆能力。

【 期望你具備的能力 】•合併報表編制•基本帳務覆核•國稅局相關事項處理•公告事項處理•其他主管交辦事項

* Job Responsibilities 工作內容: 1. Handle our B2B clients' suggestions, inquiries, requests and complaints received via various channels (Such as emails, live chats, and website) with the utmost care and in the most efficient manner. 以客戶為導向且積極協助處理B2B客戶端透過各類管道 (如電子郵件、即時通訊軟體、網站...等) 所提出的建議、詢問、需求以及客訴。 2. Able to judge the critical level of issues and escalate them to senior support or relevant teams. 能夠迅速清晰分辨問題及判斷應提交問題的相關的部門以進行後續處理。 3. Take ownership and a proactive approach to resolve issues and complaints. 針對客戶端的各類問題及客訴主動提供解決方案。 4. Guide clients in using our product and application, making them comfortable in accessing its features. 引導客戶端使用產品及系統。 5. Provide end users and clients' feedback, working closely with the product, engineering and operation teams to ensure continuous improvement in product development and user experience. 將最終用戶及客戶端的建議提供給對應部門，以確保產品研發及使用者體驗持續進行優化。 6. Able to collaborate with different teams. 能夠跨部門溝通及合作 7. Support the team with ad-hoc tasks: training and coaching new hires, reporting etc. 協助團隊處理額外的工作任務，如培訓指導新進同仁或是制作報告等。 8. Work in shifts, shifts as below: Morning 07:30 - 16:30 Afternoon 14:30 - 23:30 (NT$3,000/month Allowance) Night 23:00 - 08:00 (NT$6,000/month Allowance) 三班輪班制，需配合排班與輪班 早班 07:30 - 16:30 中班 14:30 - 23:30 (有每月NT$3,000 中班津貼) 晚班 23:00 - 08:00 (有每月NT$6,000 夜班津贴) 9. Strive to meet both the individual and team's KPI targets. 盡力達成個人及團隊的積效目標。

1. 負責房地產影音節目之鏡頭規劃、拍攝與後期剪輯。 2. 規劃拍攝分鏡流程與拍攝執行細節。 3. 負責拍攝現場執行與跨部門溝通，確保內容品質落實。 4. 熟悉影音製播流程，熟悉攝影器材操作使用(單眼相機、收音設備、燈光等)。 5. 具備影像美感與構圖運鏡能力。 6. 具備基本的畫面調色能力，以及基礎音效處理、配樂節奏掌握能力。 7. 請附上個人參與攝影或剪輯的動態影像作品集（需明確註明在該作品中負責的職務與環節）。

進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理)處理並改善客戶遇到的異常狀況，進而提昇客戶滿意度教導及協助客戶使用產品、問題排除及交換意見將顧客反應之問題，促成產品規格修正或服務流程之改進客戶來訪、稽核等相關服務工作及後續改善報告追蹤提供技術諮詢服務產品／設備故障排除檢修組合裝配機件及安裝與校驗機械