無國界醫生是一個獨立的國際醫療人道救援組織,致力為受武裝衝突、流行病與傳染病和天災影響,以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助,不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的資訊專員加入我們的團隊。
資訊專員資訊專員確保無國界醫生(台灣)的資訊基礎設備與系統能有效運作、安全穩定並持續發展。透過提供使用者支援、帶領小型資訊專案、以及參與數位轉型,資訊專員在提升整體工作效率、韌性以及資料保護上,扮演了關鍵角色。主要工作內容:負責日常 IT 營運與使用者支援,包含 Microsoft 365 管理、員工帳號開通與停用、權限管理及設備支援。維護辦公室 IT 基礎架構與服務的穩定運作,包括網路、Teams 電話、雲端服務及伺服器等。處理 IT 支援請求與系統事件,並依據既定流程進行問題排除或升級通報。執行例行系統維護與監控作業,如系統更新、修補程式管理及基本系統檢查,以確保服務穩定與安全。協助推動數位工具與協作平台的導入與使用,並提供同仁操作支援及基礎流程自動化協助。協助資訊安全、營運持續計畫(BCP/DR)及 IT 專案執行,並在需要時通報相關技術風險或事件。
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei.
IT Officer
The IT Officer ensures the efficient functioning, security, and development of MSF Taiwan’s IT infrastructure and systems. By providing advanced user support, leading small-scale IT projects, and contributing to digital transformation, the IT Officer plays a key role in enhancing productivity, resilience, and data protection across the office.
Major Responsibilities
Provide daily IT operations and end-user support, including Microsoft 365 administration, user onboarding/offboarding, access management, and device support.Maintain the stability of local IT infrastructure and services (network, Teams phone, cloud services, and servers) following established procedures.Manage IT support requests and incidents, ensuring timely resolution or escalation according to support processes.Perform routine system maintenance and monitoring, including updates, patching, and basic system checks to ensure service reliability and security.Support the adoption of digital tools and collaboration platforms, assisting staff with usage, configuration, and basic workflow automation.Assist in IT security, continuity planning (BCP/DR), and IT projects, and escalate technical risks or incidents when necessary.
2 years of experience required
No management responsibility