Cake Job Search

Job Description: As a Software Engineering Intern at IsCoolLab, you will support our team in the design, development and testing of our RPA software solutions. This role offers the opportunity to gain hands-on experience in various aspects of software engineering, including backend, frontend, and quality assurance. Key Responsibilities: Assist in the design, development, and optimization of scalable and reliable RPA systems.Help build and maintain CI/CD pipelines for services.Write and execute unit/integration tests to ensure code quality.Participate in all stages of the development cycle to ensure product quality.Proactively clarify and address issues to prevent defects.Participate in Scrum development processes.

Job Overview: We are looking for a motivated and dynamic Sales Intern to assist in lead generation through cold calling and cold email campaigns. This role is an excellent opportunity to gain practical experience in a fast-paced sales environment, while contributing to the growth of the company. You will support the sales team by identifying potential leads, initiating contact, and nurturing relationships. Key Responsibilities: • Conduct cold calls to prospective clients to introduce the company’s products/services. • Draft and send personalized cold emails to engage potential leads. • Research potential leads and maintain accurate records of contacts in the CRM system. • Follow up with leads via phone and email to set up meetings or product demos. • Support the sales team with other lead generation and prospecting tasks. • Assist in tracking and reporting key performance metrics such as response rates and conversions. • Collaborate with the sales and marketing teams to improve outreach strategies. • Learn and stay updated on product features and industry trends. What We Offer: • Hands-on experience in a real-world sales environment. • Mentorship and guidance from experienced sales professionals. • Opportunity to learn about business development, sales strategies, and client relationships. • Flexible hours that can fit around your academic schedule. • Potential for full-time employment after the internship.

Job Overview We are looking for an experienced and driven International Business Development Manager to lead our market expansion in Vietnam. This role will be responsible for developing local partnerships, driving revenue growth, and executing go-to-market strategies for our AI-powered automation solutions. Key Responsibilities Lead Vietnam market entry and expansion strategy Identify key industries and business opportunities (e.g. manufacturing, logistics, retail) Conduct market analysis and competitive positioning Partnership Sales Develop and manage relationships with local partners, SI, and enterprise clients Drive full sales cycle: lead generation, pitching, proposal, negotiation, closing Collaborate with product and technical teams to deliver tailored solutions Business Growth Own revenue targets and business KPIs for Vietnam market Build and execute scalable go-to-market strategies Represent the company in regional events, exhibitions, and client meetings

=== Responsibilities=== 1. Serve as the primary point of contact for all high-level technical matters related to the RPA product. 2. Oversee and maintain strategic technical relationships with key customers. 3. Ensure alignment with project goals, timelines, and customer satisfaction. 4. Conduct advanced product demos and POC sessions 5. Collaborate with Sales and PM to understand customer needs and design tailored solutions. 6. Collaborate closely with RD to evaluate and propose new functionalities to meet diverse customer scenarios. 7. Develop and deliver specialized training to clients, SI companies, and internal teams. 8. Mentor junior FAE and pre-sales team members

We are seeking a detail-oriented, professional, and self-driven Finance Accounting Officer to support the establishment and enhancement of the company’s financial systems and accounting processes. In this role, you will be responsible for financial reporting, cost and gross margin analysis, accounting operations, and cash flow management. You will also play an important role during the company’s fundraising and audit processes. By joining our team, you will have the opportunity to: Participate in the rapid growth of a startup, helping build a transparent and trustworthy financial management framework. Go beyond traditional bookkeeping by leveraging financial data and analysis to support strategic decision-making for both management and investors. Collaborate closely with cross-functional teams (Operations, Sales, and RD), strengthening your capabilities in project management and financial analysis.

職務概述（Job Overview） 作為業務助理，您將透過提供優質服務支援潛在與既有客戶，協助業務團隊推動業務成長。您將參與銷售相關活動、負責行政支援工作，並確保整體銷售流程順暢運作。 工作職責（Job Responsibilities） 1. 客戶互動（Customer Engagement） 協助回應客戶諮詢與需求 提供產品資訊、產品展示（Demo）及案例分享 追蹤由業務團隊或行銷活動所產生的潛在客戶名單（Leads） 2. 銷售支援（Sales Support） 協助準備銷售提案、報價單及合約文件 協助業務團隊達成業績目標，並發掘加購（Upsell）與交叉銷售（Cross-sell）機會 協調安排產品展示及線上說明會（Webinar） 3. 產品知識（Product Knowledge） 熟悉公司 RPA 軟體產品，包括功能、優勢及競爭差異 持續掌握產業趨勢及 RPA 技術的最新發展與功能更新 向客戶及業務團隊傳達產品相關更新與資訊 4. 行政作業（Administrative Tasks） 維護與更新客戶關係管理系統（CRM），確保客戶資料與銷售紀錄正確完整 製作定期銷售報告、追蹤關鍵績效指標（KPI），並提供分析給銷售主管 5. 客戶關係管理（Client Relationship Management） 協助維繫既有客戶關係，提升客戶滿意度與續約率 回應客戶問題，或於需要時轉交相關部門處理 參與售後追蹤，確保產品導入順利並提升客戶滿意度 6. 團隊合作（Team Collaboration） 與業務、行銷及技術支援團隊密切合作，確保銷售流程順暢 在高峰期間或有需求時支援團隊其他成員 參與業務會議、教育訓練及策略討論

【職務概述】 我們正在尋找一位 細心、專業且能獨立作業的財務會計專員，協助公司建立健全的財務制度與會計流程。 此職務將負責財務報表編製、成本與毛利分析、帳務處理及資金管理，並在公司募資及審計過程中扮演關鍵角色。 加入我們，您將能： 參與新創公司高速成長的歷程，與團隊共同打造透明且具信任度的財務體系。 不僅僅是「做帳」，更能透過數據分析影響決策，支持投資人與公司發展。 與跨部門（營運、業務、研發）密切合作，強化專案管理與財務分析能力。

Job Overview: As a Sales Assistant you will support the sales team in driving growth by providing exceptional service to potential and existing clients. You will assist with sales activities, manage administrative tasks, and ensure the smooth operation of the sales process. Job Responsibilities: 1. Customer Engagement: Assist in responding to client inquiries.Provide clients with product information, demonstrations, and case studies.Follow up with potential leads generated by the sales team or marketing campaigns. 2. Sales Support: Assist in the preparation of sales proposals, quotes, and contracts.Support the sales team in achieving targets by identifying upsell and cross-sell opportunities.Coordinate product demonstrations and webinars for prospective clients. 3. Product Knowledge: Maintain a deep understanding of our RPA software products, including features, benefits, and competitive advantages.Stay updated on industry trends, new features, and enhancements in RPA technologies.Communicate product updates and relevant information to clients and the sales team. 4. Administrative Tasks: Manage and update the customer relationship management (CRM) system with accurate client information and sales activities.Prepare regular sales reports, track KPIs, and provide insights to the sales manager. 5. Client Relationship Management: Assist in managing and nurturing relationships with existing clients to ensure customer satisfaction and retention.Address client concerns or escalate issues to the appropriate team member for resolution.Participate in post-sale follow-ups to ensure successful product implementation and client satisfaction. 6. Team Collaboration: Work closely with the sales team, marketing department, and technical support to ensure a seamless sales process.Support colleagues during peak times or when additional help is needed.Participate in sales meetings, training sessions, and strategy discussions.

👾 B2B 技術客服專員 成為企業與全球客戶的溝通橋樑，提供高效技術支援！ B2B Technical Support Specialist Be the key communicator between the company and global clients, providing efficient technical support. 你的日常工作包含： 🌐 成為公司與國外客戶間的橋樑，確保雙方溝通順暢無礙 🌐 Act as the bridge between the company and international clients to ensure smooth communication. 🛠 協助海外客戶解決各種技術問題，提升使用體驗 🛠 Assist overseas clients in resolving technical issues and enhancing their user experience. 📊 持續追蹤產品使用情況，主動優化客戶滿意度 📊 Monitor product usage and proactively work to improve customer satisfaction. 🧡 福利超寵員工： Amazing Perks Just for You 🌴 20 天特休｜😷 7 天全薪病假 🌴 20 days of annual leave | 😷 7 days of fully paid sick leave 🎒 旅遊補助｜🩺 健檢＋團保（連你家人也照顧） 🎒 Travel allowance | 🩺 Health check-ups + group insurance (covers your family too!) 💸 津貼多多：輪班、通訊、停車、婚喪生育 💸 Multiple allowances: shift, communication, parking, marriage/funeral/birth 🍰 每天都有零食、咖啡、水果、下午茶 buffet 🍰 Daily snacks, coffee, fruit, and afternoon tea buffet Requirements 具備 2 年以上客服或相關經驗。 At least 2 years of experience in customer support or a related role. 良好的中英文溝通能力，日文能力佳者加分。 Strong communication skills in both Mandarin and English. Japanese ability is a plus. Interview process 一面：HR First Round: HR Interview 二面：主管 Second Round: Hiring Manager Interview

我們是一家結合AI與自動化的一家研究科技公司, 公司彈性上下班, 職場文化美式風格非常友善, 目前尋找合適的工程師. 薪資依經驗面議. 1. 架構主導與執行： 負責家用自動化設備應用層軟體架構 (Framework)的分析、建置與執行 。對產品運作穩定性具有高度建議權，並能將架構藍圖轉化為高品質的程式實作。2. 雲端與通訊開發： 參與網路通訊協定 (Protocol) 的定義與實作 。基於 Wi-Fi 協定與 AWS 雲端服務，開發設備與雲端資料庫的對接邏輯（如產品註冊、資料同步等） 。3. 合規資安設計： 深度了解 ISO 27001 規範，負責將系統設計為「符合資安要求」的架構 ，實作端到端的資料加密與用戶保護機制。4. 安全 OTA 流程： 建立並實作高穩定性的 OTA 靜默更新架構 。負責從更新流程設計、安全性驗證到最終上線的完整實作。5. 系統優化與跨界對接： 負責軟體版本控管與發行流程 ，執行深層除錯與效能優化 ，確保系統 24/7 穩定運行）