Cake Job Search

想要在下班後增加收入嗎? 這份工作很適合你!只有你有電腦，任何時間你都可以自由安排工作，每個專案用時約20分鐘，依照工作難易度、用時長度，換算時薪報酬在7~8美金之間如果有興趣，歡迎直接到我們的招募網站投遞履歷吧!【歡迎按照以下步驟至官網投遞履歷，請留意務必使用電腦及Edge進行投遞及後續測驗】1.請使用Edge瀏覽器搜尋下列網址:2.找到Media" rel="noopener noreferrer"> https://www.telusinternational.ai/cmp/contributor/jobs/available/126334?utm_source=104utm_medium=Adsutm_campaign=SHTSean_APAC_Paid+Site_104_Ads_126334 2.找到Media Search Analyst，並點選Apply申請，後續請依指示進行即可歡迎參考這篇貼文，裡面彙整了可能會有的問題：https://www.dcard.tw/f/job/p/255418190?cid=BE99D92E-EF2F-441F-B149-A7CE9C76D925----------------------------------------------------------------------------------------工作職責準備好告別枯燥的傳統9到5工作，迎接一個充滿動態和挑戰的工作環境，並且由你自己掌控工作時間嗎？這個職位讓你能夠靈活安排時間，並使用創新的網頁評估工具來完成各種有趣的工作任務。媒體搜尋分析師的一天：在這個角色中，你將進行對多樣化任務類別的全面評估，包括音樂、影片以及家庭智能音響等，涵蓋各種媒體領域。 你將分析並評估App Store內容的搜尋結果，並利用線上工具進行研究，通過應用市場專業知識，結合提供的指引來評估查詢的準確性與意圖，進而判斷與任務相關資料在特定市場中的相關性與目的。加入我們，成為我們社群中的一份子，與我們一同顛覆數位媒體內容的未來！---TELUS國際人工智慧社群我們的全球人工智慧社群是一個充滿活力的網絡，擁有超過一百萬來自不同背景的貢獻者，這些貢獻者幫助我們的客戶收集、增強、訓練、翻譯和本地化內容，打造更優質的人工智慧模型。加入我們成長中的社群，並在支援全球最大品牌的機器學習模型中發揮影響力。---資格要求此職位不需要先前的專業經驗，但在參與此專案之前，你需要通過基本要求並進行標準的評估過程。這是一份長期的兼職工作，並且你的工作將在協議期間接受我們標準的品質保證檢查。基本要求- 必須具備完整的英語及繁體中文語言專業能力。- 近一年來居住在台灣，並且對台灣的當前及歷史商業、媒體、體育、新聞、社交媒體及文化事務有一定了解。- 熟悉當前應用程式、音樂和影片的流行趨勢，對網路研究有濃厚興趣。- 擁有與Apple ID相關聯的電子郵件地址，並具備使用Apple產品的經驗與知識。- 能夠靈活應對各類型的任務，包含地圖、新聞、音頻任務和相關性等。- 每日可穩定使用寬頻網路、電腦及相關軟體。- 能夠獨立工作，並能適應創新方法與流程，擁有極高的細節關注力及出色的溝通能力。- 優先考慮具有高中文憑或以上學歷的候選人，但我們也歡迎擁有卓越技能和才華的候選人。

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想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎？歡迎加入我們！ 成為門市客服助理(兼職)，提供顧客最佳用戶體驗，以提升顧客忠誠度： 1. 提供符合顧客需求的結帳體驗 2. 微笑、問候每位光臨門市的顧客，並與他們互動 - 以熱情助人的態度探詢顧客需求，並為其提供合適的解決方案 - 提供門市內退貨、會員計劃、融資、工作坊、租賃等 - 分析並回應顧客的評價，以了解門市在客戶滿意度方面的優勢和改進空間，促進客戶滿意度的持續改進 - 與顧客分享：商業推廣活動、體育活動等 3. 確保「到店取貨」訂單能在1小時內高效準 - 為顧客提供最佳的訂單提取體驗，確保問候顧客、友善助人、了解需求； - 確保訂單的IT交付正確完成； - 熟悉並遵守所有數字訂單的操作流程； - 管理其他類型的訂單，如「從店內配送」 4. 迅速讓產品返回貨架／掛鉤上，讓產品再度被顧客看見。 As Store Customer Services Advisor in DECATHLON, I offer my customers sustainable and desirable solutions for their sporting activities, the best-in-class user experience to make them loyal come back. 1. Assist my customers in payment experience 2. Welcome and guarantee the best-in-class user experience to make my customer come back - Ensure the security of teammates, customers and goods - Give all customers a warm welcome on all channels - Interact with each instore customer by adopting the best posture (smile, hello) - Be present at my store entrance by adopting a helpful attitude, detect my customer need and offer him a suitable solution - Be able to offer all the services defined in my store's customer services policy: returns, membership program, financing, workshop, hire, etc. - Be present at my store exit to exchange with the visitors without purchases and offer them a suitable solution - Analyze and answer to the customers reviews in order to contribute to the continuous improvement of the customer satisfaction. - Carry out a monthly review to understand my store strengths and improvement areas regarding customer satisfaction. - Know about my store's commercial events and share them with my customers: commercial campaigns, sports events, etc.. 3. Provide a high-quality CC area that is clearly visible. - Manage orders autonomously: receiving orders, storage, managing incidents - Ensure CC orders are efficiently prepared within 1 hour : preparation delay, traceability, and handing over in person - Give customers the best possible order collection experience, ensuring that all of the fundamentals of customer relations are applied: greet them, be friendly and helpful, identify any needs, etc. - Ensure orders IT delivery is correctly done - Know and apply all the digital orders procedures - Manage other order types: ship from store

工作目標/核心價值 體現卓越的客服精神，透過提供獨特且難忘的體驗，提升顧客忠誠度，並與我們一同「Move people through the wonders of sport」 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂，我們支持你的生活與運動熱情！ 充電再出發：滿半年享 3 天年假，滿一年即享 10 天年假 運動無負擔：享有員工專屬購物折扣，以及享有運動裝備與運動活動津貼 獎勵與保障：提供達標分紅獎金、免費員工團體保險，以及每年免費員工健檢 友善環境：永續通勤獎勵 社團生活：多元社團與活動，讓你找到運動夥伴 職責內容 (Key Responsibilities) 作為顧客服務的核心人物，您的職責圍繞三大核心，確保顧客獲得卓越的購物旅程： 1. 打造卓越顧客體驗，提升忠誠度 - 以微笑、溫暖且樂於助人的態度迎接每一位顧客。 - 確認顧客需求，並提供適當、客製化的解方。 - 推廣會員忠誠計畫，解釋好處並鼓勵顧客加入。 - 推廣 App 以加強門店體驗，並與線上購物管道連結。 - 在線上與實體通路銷售我們的產品與服務，滿足顧客需求。 2. 服務櫃檯精通與效率 (Provide an impactful welcome to each customer) - 精通服務櫃檯的所有作業流程，以最佳方式回應各種顧客需求。 - 有效率地處理顧客退貨。 - 處理顧客來電，並提供清楚的資訊。 - 以個人化、即時的方式回覆顧客評論。 - 確保快速、準確地處理顧客訂單（包含線上訂單處理）。 3. 流暢且個人化的結帳體驗 (Provide a seamless and personalized payment experience) - 在結帳過程中主動迎接、幫助顧客。 - 精通並運用所有結帳、現金流流程。 - 在交易過程中確保顧客身份驗證。 - 運用基本 IT 程序，以維持收銀工具的運作效率。 必備與加分技能 (Skills Required) * 硬技能 (專業知識) 門市服務台 (Store welcome desk)、門市結帳 (Store checkout)、顧客關係 (Customer relationship)、線上訂單處理 (E commerce order handling) * 軟技能 (個人特質) 聆聽和發問、人際溝通、制定決策、情緒商數 (情商)、適應能力 Core Value / Job Purpose To embody customer service excellence and provide a unique and memorable experience, encouraging customer loyalty, and joining us to "Move people through the wonders of sport" Your Exclusive Benefits At Decathlon, we support your passion for life and sport! - Recharge Go: Enjoy 3 days of annual leave after 6 months of service, and 10 days after 1 year. - Sport without Limits: Benefit from exclusive employee discounts, along with allowances for sports equipment and sports activities. - Rewards Security: Receive performance-based profit sharing bonus, free employee group insurance, and free annual employee health checks. - Eco-Friendly: Sustainable commuting rewards. - Club Life: Diverse clubs and activities to help you find your sports partners. Key Responsibilities (職責內容) As the core person in customer service, your responsibilities revolve around three key areas to ensure customers have an excellent shopping journey: 1. Contribute to an outstanding experience that encourages customer loyalty - Greet each customer by adopting a smiling, warm and helpful attitude. - Identify customer needs and offer them personalized and appropriate solutions. - Promote the loyalty program, explaining its benefits and encouraging enrollment. - Promote the mobile app to enhance the in-store experience and connect it with online channels. - Sell physically and digitally products and services that meets my customer needs. 2. Service Desk Mastery and Efficiency (Provide an impactful welcome to each customer) - Master all the welcome desk processes to optimally respond to any customer requests. - Manage customer returns efficiently. - Handle telephone calls providing clear information. - Respond to customers reviews in a personalized and timely way. - Guarantee a swift and accurate orders experience (including E-commerce orders handling). 3. Seamless and Personalized Payment Experience (Provide a seamless and personalized payment experience) - Proactively welcome and assist customers throughout the checkout process. - Master and apply all checkout and cash flow procedures. - Ensure customer identification during transactions. - Apply essential IT procedures to maintain the operational efficiency of cashing tools. Skills Required (必備與加分技能) * Hard Skills (專業知識): Store welcome desk, Store checkout, Customer relationship, E commerce order handling. * Soft Skills (個人特質): Listening Questioning, Interpersonal Communication, Decision Making, Emotional Intelligence, Adaptability.

工作目標/核心價值 透過提供工作室服務與產品，培養顧客忠誠度，並提供獨特的全通路銷售體驗，讓人們享受運動的樂趣。 專屬你的福利與優勢 (Your Exclusive Benefits) 在迪卡儂，我們支持你的生活與運動熱情！ - 充電再出發：滿半年享 3 天年假，滿一年即享 10 天年假。 - 運動無負擔：享有員工專屬購物折扣，以及享有運動裝備與運動活動津貼。 - 獎勵與保障：提供達標分紅獎金、免費員工團體保險，以及每年免費員工健檢。 - 友善環境：永續通勤獎勵。 - 社團生活：多元社團與活動，讓你找到運動夥伴。 職責內容 (Responsibility) 1. 提供可靠、精確的診斷與服務 (Provide a reliable and accurate diagnosis) - 遵循工作室操作指南，並依照診斷流程執行作業。 - 提供合適的永續服務選項 (如維修、保養、翻新)。 - 確保內部與外部維修之間的適當平衡。 - 提出符合顧客需求的預定日期。 2. 依照迪卡儂的標準運作工作室 (Deliver Workshop operations) - 維護安全、牢靠的工作環境。 - 執行運動產品的維修、保養與翻新作業。 - 執行產品客製化流程。 - 確保庫存的準確性與可用性。 3. 應用商業基礎原則 (Apply the business fundamentals) - 應用顧客關係的基本原則。 - 在各部門推廣工作室服務。 - 在線上與實體通路銷售我們的產品與服務。 - 確保收貨至陳列的流程高效運作 (Truck to Peg process)。 - 處理顧客付款事宜 (收銀/結帳)。 必備與加分技能 (Skills Required) * 硬技能 (Hard Skills) 工作室診斷、操作、服務相關知識與經驗 工作室安全知識 工作室商業基礎與表現解讀能力 產品知識 (Product Knowledge) * 軟技能 (Soft Skills) 人際溝通、聆聽和發問 批判性思考、制定決策 情商、適應能力 傳承、持續學習、效率

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