Cake Job Search

We are looking for a data-driven and strategic Senior CRM Specialist to join our Growth Marketing team. In this role, you will take ownership of member performance analysis by collaborating with our Hongkong Data team, lifecycle marketing strategies, campaign planning, and CRM performance optimization. Your primary focus will be analyzing member behavior and providing actionable insights to help the team achieve growth objectives. You will also execute lifecycle journeys and CRM campaigns --- including email and LINE push messages --- to drive retention, engagement, and revenue growth. This role requires high collaboration with cross-functional teams including membership, content, performance marketing, e-commerce, digital and data. It also involves building strong networks with our APAC and United teams. ｜YOUR RESPONSIBILITIES｜ 1. Lifecycle Marketing - Develop and execute lifecycle strategies for onboarding new users and enhancing membership value (e.g., through programs such as the United Membership Program). - Manage automated, behavior-based marketing journeys across email, LINE OA push notifications, and other CRM channels. - Monitor performance and identify opportunities for optimization. - Identify opportunities for improving customer journeys and touchpoints. - Collaborate with cross-functional teams (Digital, Data, E-commerce) to deliver seamless user experiences. 2. Campaign Management - Plan and execute multi-channel CRM campaigns, including email and LINE OA messages. - Conduct A/B testing and analyze results to optimize campaign effectiveness. - Work closely with creative and content teams to ensure consistent and on-brand messaging. - Conduct post-campaign analysis to measure impact and refine future campaign strategies. - Monitor campaign costs and ensure projects stay within budget. 3. Customer Lifetime Value (CLV) Management - Develop and implement strategies to increase Customer Lifetime Value (CLV). - Monitor and analyze CLV metrics and make data-driven decisions to enhance customer retention and profitability. 4. Data Analysis and Reporting - Collaborate with the Hongkong Data team for pre-campaign post-campaign member performance reporting. - Collaborate with the Hongkong Data team to analyze member behaviors including purchase frequency, churn risk, retention trends, and engagement metrics to gain insights into behavior, preferences, and trends. - Develop and maintain dashboards and reports to track CRM performance metrics. - Deliver actionable insights and strategic recommendations based on data to achieve growth targets. 5. CRM Systems Management - Oversee the implementation and optimization of CRM systems and tools. - Collaborate with IT and manage external vendors to customize and integrate CRM solutions. Ensure system integrity, data accuracy, and cost-effective maintenance. - Monitor maintenance costs and ensure projects stay within budget. ｜QUALIFICATIONS｜ - Bachelor's in Marketing, Business, or related field; Master's preferred. - 5+ years in CRM with proven success in strategy execution; FMCG or sports industry experience a plus. - Proficient in CRM tools (e.g., Salesforce, OmniSegment) and data analysis. - Strong analytical, communication, and interpersonal skills. - Collaborative team player with cross-functional and external partner experience. - Fluent in English and Chinese (spoken and written). - Thrives in fast-paced, dynamic environments. - Familiar with growth marketing principles; hands-on experience preferred. ｜COMPENTENCIES｜ - Strategic Thinking - Data-Driven Decision Making - Project Management - Customer Focus - Technical Proficiency in CRM Tools ｜WHO ARE YOU｜ - You love to do sports. - You are agile thinking, always adapting to change. - You are proactive, willing to share your opinion. - You are empathetic, creative and have the ability to make proposals. - You are autonomous, extremely rigorous and organized.

Hububble 是一間專注於數位轉型的顧問公司，致力於提供 HubSpot 代理服務、網站建置及 MarTech 解決方案整合，協助企業邁向數位化成功。我們重視創新與專業，也相信團隊合作的力量，每位成員在這裡都有充足的學習與發展空間，能夠自由發揮專長、提出創意，並在實戰中不斷成長。 👀我們正在尋找一位客戶成功專員。如果你對科技產業有興趣，並渴望在 SaaS 和新創科技領域中發展，這是你展現潛力的大好機會。你是客戶使用 HubSpot 的重要推手，協助導入流程、解決實際問題，並根據不同企業的需求提出具體可行的解決方案。我們希望你不只是回應問題，更能主動洞察用戶需求、發現背後痛點，設計出真正有價值的解法。 更重要的是，這不只是一份客戶支援的工作 —— 我們希望你在這條路上，能逐步培養出跨部門協作、流程設計、導入規劃與解決方案設計的能力，未來成長為我們的： 🎯 產品解決方案經理（Product Solutions Manager） 一位能從 0 到 1 為企業設計導入架構，領導產品與流程規劃的專業顧問角色。 🎈 值得你加入 Hububble 的原因 我們是一個小而緊密的團隊，沒有繁瑣的主管層級團隊組成多元且和諧，來自不同產業背景和工作風格的成員，儘管多數成員屬於 I (Introvert) 型人，但聚在一起時，我們充滿活力和創造力。我們認真對待工作與生活的平衡，因此真的沒有加班制度，你可以在不受過多工作壓力的情況下充分發揮你的才能。員工學習補助（英文課、Coding、設計等等）年度考核（加薪的機會）、年度員工旅遊

我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質，解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體的使用，並具有在電子商務環境中導入這些工具的經驗。此外，您還應該具備知識庫的製作與維護經驗，以提供給客戶易於理解且實用的資訊。如果您對AI有學習熱誠或使用經驗，熱衷於改善流程與提高服務團隊績效，與將會是加分項目。關於我們： Sysfeather Co. 是來自台灣的電子商務軟體即服務商，提供商家全通路與一站式的解決方案，包含支付、物流、直播視訊購物、行銷、分析、POS、銷售與存貨管理。我們聚焦在流行服飾與美妝零售業，建立差異化產品優勢。迄今在我們的商家已累計超過新台幣500億的GMV、超過2500萬張的訂單。我們採用Amazon的“第一天心態”。我們有一種激動人心和雄心勃勃的創業心態，可以應對挑戰、擁抱變化、快速做出決策，最重要的是，對客戶有執念。我們的首要任務是通過快速和持續交付有價值的軟件來滿足客戶。QuiShop 是我們籌備中的次世代電商平台。我們的開發團隊在招募對從0-1打造產品有強烈激情的夥伴，一起打造易用、可靠、智慧並能顛覆市場的新電商平台！

We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture

關於我們在福威電競，我們正在實現一件沒有人敢做的事： 把麻將推向世界舞台，讓它成為真正的國際級競技運動。我們舉辦線上與線下賽事、打造國際級錦標賽，並透過電視節目與 YouTube 直播，把這項傳統遊戲轉化為熱血沸騰的運動盛事。 加入我們我們正在找一位 懂數據、愛策略 的 CRM 與行銷自動化經理。你的工作不是每天去跑廣告或發 EDM，而是透過 系統、數據與洞察，幫助我們理解會員，設計策略，推動會員參與與成長。行銷執行和客服有專門團隊，而你就是那個 用數據驅動決策的人 --- 主要工作內容會員洞察分析會員行為（活躍度、賽事參與、消費模式）設計會員分群策略，建立生命週期模型定期產出會員活躍、留存、轉換等數據報告自動化流程設計設計會員旅程（新會員歡迎、休眠喚醒、賽事提醒）持續優化自動化流程，確保會員在對的時間收到對的訊息系統與資料管理規劃並導入 CRM 系統，整合與清理會員資料確保資料正確、安全並符合個資法規與技術團隊合作，串接報名、支付等系統，確保數據同步跨部門合作與賽事、行銷、客服、社群團隊協作，推動會員策略落地定期向團隊與管理層提供數據洞察與成長建議

Google welcomes people with disabilities.Minimum qualifications: 1 year of experience in an administrative support role, within a sales or business development department. Experience with CRM software (e.g., Salesforce, HubSpot). Ability to communicate in Japanese fluently in order to interact with internal and external stakeholders. Preferred qualifications: Proficiency in collaboration tools such as Google workspace, spreadsheet software. Ability to communicate in English fluently to collaborate with internal Global teams. Ability to work on their own and as part of a team. Excellent organizational and time management skills, with the ability to prioritize and execute tasks efficiently. About the jobThe gReach Program is a 12 months paid upskilling program for industry professionals with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the gReach program is to provide participants from under-represented groups with the opportunity to grow their career as professionals.The Sales Administrative Support Specialist is responsible for providing comprehensive administrative and operational support to the sales team. This role is critical in ensuring the efficient operation of the sales department, allowing the Field Sales Representatives (FSR) to focus on business generating activities. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Manage and maintain sales-related documentation, including agreements, invoices, and client files. Assist the sales team with scheduling meetings, preparing presentations, and coordinating travel arrangements. Maintain customer and sales data in the Customer Relationship Management (CRM) system. Generate regular sales reports and analyses, track key performance indicators (KPIs) and identify trends for management review. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About BTSE:BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:As the Sales Operations Manager at BTSE Enterprise Solutions, you will be the backbone of our sales engine, ensuring our teams operate efficiently and data-driven decisions fuel revenue growth. You’ll oversee pipeline management, optimize lead distribution, and provide actionable insights to streamline our sales process—while supporting global prospecting efforts and CRM excellence.This role is perfect for a detail-oriented strategist who thrives on turning data into results and enjoys enabling sales teams to perform at their peak.Responsibilities:Pipeline Sales Process OptimizationMonitor and manage the sales pipeline, tracking deal progression and flagging stalled opportunities for follow-up by SDRs and AEs.Design and implement lead routing systems based on SDR/AE location, language skills, and territory alignment.Produce weekly pipeline reports, highlighting trends, risks, and opportunities for acceleration.Analyze sales cycle data to identify bottlenecks and recommend process improvements.Performance Tracking EnablementTrack rep activity metrics (emails, LinkedIn outreach, qualified leads) and report on monthly lead generation performance.Ensure CRM hygiene (e.g., Salesforce, HubSpot), providing training and tools to maximize adoption.Collaborate with prospecting tech providers to optimize territory planning (e.g., targeting licensed exchanges by region).Revenue Analysis ForecastingReport on revenue metrics (recurring vs. new revenue) and uncover growth opportunities.Support sales forecasting with data-driven insights for leadership.Operational SupportAssist the Sales Director with travel logistics (flights, hotels) for global conferences and prospecting trips.Handle sales admin tasks, including tool onboarding, contract coordination, and cross-functional alignment with Customer Success.Requirement:3+ years in sales operations, revenue operations, or sales analytics (fintech/crypto experience a plus).Expertise in CRM systems (Salesforce, HubSpot) and sales tech stacks (e.g., LinkedIn Sales Navigator, ZoomInfo).Analytical mindset with proficiency in Excel/Google Sheets (SQL/Python a bonus).Strong communicator who can translate data into actionable recommendations.Bachelor’s degree in Business, Marketing, or a related field.Self-starter with a knack for problem-solving in fast-paced environments.Perks BenefitsCompetitive total compensation packageVarious team building programs and company eventsAnd many more! Apply and let us tell you more!#LI-JY1

Minimum qualifications: Bachelor's degree in Computer Science, Management Information Systems, other technical fields, or equivalent practical experience. 4 years of experience in configuration and custom development for CRM modules in SalesForce Dot Com (SFDC). Experience integrating SFDC with business applications. Experience coding in Apex. Experience with Salesforce product suite and Representational State Transfer (REST)/Simple Object Access Protocol (SOAP) APIs. Preferred qualifications: Master's degree in Computer Science, Management Information System, related technical field, or equivalent practical experience. Experience with lightning web components. Experience in web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, or AJAX. Experience in the DevOps process Salesforce Developer Experience (DX)/Jenkins along with Git version control. Knowledge of CRM domain. About the jobYou lead all aspects of web development, requirements gathering, software development, testing, documentation, training, implementation, ongoing support, and maintenance for both in-house and customer-facing web applications. You will work closely with a cross-functional team of Googlers using UI and functional specs/prototypes as input. You are empowered to act like an owner, take action and innovate to meet user and customer needs. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Design, architect, implement, test and deliver applications and systems in Salesforce. Design and implement solutions to automate development tasks, releases, and maintenance of the Salesforce platform. Build internal solutions, with custom front ends (e.g., web, mobile) and backend services that automate business processes. Integrate third-party products into internal systems as well as support and upgrade implemented systems. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:As the Sales Operations Manager at BTSE Enterprise Solutions, you will be the backbone of our sales engine, ensuring our teams operate efficiently and data-driven decisions fuel revenue growth. You’ll oversee pipeline management, optimize lead distribution, and provide actionable insights to streamline our sales process—while supporting global prospecting efforts and CRM excellence.This role is perfect for a detail-oriented strategist who thrives on turning data into results and enjoys enabling sales teams to perform at their peak.Responsibilities:Pipeline Sales Process OptimizationMonitor and manage the sales pipeline, tracking deal progression and flagging stalled opportunities for follow-up by SDRs and AEs.Design and implement lead routing systems based on SDR/AE location, language skills, and territory alignment.Produce weekly pipeline reports, highlighting trends, risks, and opportunities for acceleration.Analyze sales cycle data to identify bottlenecks and recommend process improvements.Performance Tracking EnablementTrack rep activity metrics (emails, LinkedIn outreach, qualified leads) and report on monthly lead generation performance.Ensure CRM hygiene (e.g., Salesforce, HubSpot), providing training and tools to maximize adoption.Collaborate with prospecting tech providers to optimize territory planning (e.g., targeting licensed exchanges by region).Revenue Analysis ForecastingReport on revenue metrics (recurring vs. new revenue) and uncover growth opportunities.Support sales forecasting with data-driven insights for leadership.Operational SupportAssist the Sales Director with travel logistics (flights, hotels) for global conferences and prospecting trips.Handle sales admin tasks, including tool onboarding, contract coordination, and cross-functional alignment with Customer Success.Requirement:3+ years in sales operations, revenue operations, or sales analytics (fintech/crypto experience a plus).Expertise in CRM systems (Salesforce, HubSpot) and sales tech stacks (e.g., LinkedIn Sales Navigator, ZoomInfo).Analytical mindset with proficiency in Excel/Google Sheets (SQL/Python a bonus).Strong communicator who can translate data into actionable recommendations.Bachelor’s degree in Business, Marketing, or a related field.Self-starter with a knack for problem-solving in fast-paced environments.Perks BenefitsCompetitive total compensation packageVarious team building programs and company eventsComprehensive healthcare schemes for employees and dependantsAnd many more! Apply and let us tell you more!#LI-JY1

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Role:As a Territory Sales Representative, you will be responsible for the overall sales strategies and results  within a specific geographical region. You will work to identify potential customers, build relationships with them, and effectively communicate the benefits of products or services .  You will be responsible for regional business planning, negotiation, promotion and sales target achievementPlans and directs all sales activities including planning and implementing forecasts, developing policies as well as staffing and training of the sales force. May have responsibility for the pre-sales function. Establishes short and long term goals and quotas in line with corporate objectives.Your Contribution:- Develop existing distributor network and increase sales channel within the territory.- Drive new channel / new business development and expansion, build and manage dealer network, improve sales amount- Enhance brand market influence and market share- Ensure that the key sales shops, brand show, product display, promotion execution, and the key SKU of new product distribution display and coverage. - Provides direct supervision to skilled support ICs.  Focuses on coordination and daily operation of the team- Sets priorities and establishes day-to-day deadlines and approaches for completing assignments- Provides direction to employees according to established policies and management guidance- Maintain and develop existing customer relationships- Identify and develop new direct business opportunities.- Generate sales of Logitech equipment, accessories and consumables consistent with budget levels for the designated sales territory.- Identify and understand customers’ technical requirements and deliver a full technical and commercial solution, including the negotiation of high value contracts.- Travel to existing and potential customers within the designated sales territory to promote equipment purchases, identify sales opportunities, as well as offer high level technical advice / recommendations to our customer base.- Provide assistance with basic equipment installations and general on-site training as required to ensure proper care and use of equipment.- Carry out sales administration tasks required to support sales activities and document changing customer profiles.- Maintain records of customer contacts using a well-developed CRM system, ensuring that key contact information is updated, appointment purposes and results are logged and forecast information is accurate – previous experience of Infor CRM, Salesforce CRM would be advantageous.- Provide management with accurate forecasts of potential sales on an on-going basis.To report and manage KPI’s for the territory to the Technical Commercial Director.- Maintain dialog with existing customers to provide technical support, product information and updated pricing / quotations.- Attend trade shows, exhibitions, seminars and workshops to promote Logitech products, and developing and managing further sales opportunities from these events.Your Qualifications and Skills:- At least 5 years prior successful sales experience in semiconductor equipment , scientific equipment or capital equipment sales.- Experience of delivering exceptional customer service, sales growth and customer retention.- Experience of managing a small group of distributors and identifying new sales partners to develop sales channel in a sales territory.- Solid experience of selling technical solutions and services.- Extensive experience in all aspects of customer relationship management.- Highly motivated self -starter, with a flexible and organized approach to business.- Drive and maturity required to carry out autonomous function and to deliver key business targets.- Strong commercial acumen and a consultative and honest approach to securing sales.- Proven flair for communicating confidently with different cultures and be experienced in presenting to groups.- Highly organised with the ability to multi-task- Expertise in managing / arranging customer meeting using Video Call applications- Expertise in group presentations (PowerPoint)- Knowledge of computer software programs, CRM, QMS, ERP systems, Microsoft Office, Microsoft Excel and Word, with strong writing and communication skills#LI-ET1/LPAcross Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.