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Autopass 是什麼？ Autopass的目標是打造下一世代的出行體驗，透過整合車主在「停車、加油、路邊停車、保險、洗車、美容、維修」等多元場景的需求，提供跨平台、跨線上線下的出行金融服務。 面對不同類型的車主客群，從企業用車到一般家庭用車，我們希望在每個使用者旅程中，提供最直覺且貼心的數位化體驗，讓有車的日常都能輕鬆掌握。 為什麼加入 Autopass？ 推動未來出行願景在智慧交通快速發展的時代，我們正積極布局國際市場，希望透過強大的產品與服務，成為全球領先的出行品牌。多元而複雜的產品挑戰跨平台整合：同時涵蓋 App 與 Web，並結合線下場域的服務生態。多元服務場景：從停車、加油、保險到維修，今年更將推出許多在台灣市場中「0 到 1」的嶄新出行服務。沒有前例可循，你可大膽嘗試，透過參考國外的創新方案，激發你的設計潛能並落實到實際產品。多重用戶族群：面向企業車主、一般車主甚至租賃公司，每個用戶都有其專屬需求與痛點。高難度的設計舞台：如果你熱愛解決複雜的體驗與互動挑戰，並希望在快速變動的市場中打造真正創新的產品，Autopass 正是一個讓你大展身手的絕佳舞台。出行金融服務帶來的價值Autopass 不僅整合多元出行場景，更深度結合金融支付體系，提供車主「一站式」的出行金融服務。你開車出門所需的停車、加油、洗車等各種費用，都能用一個帳號、一次付款流程搞定，減少繁雜支付步驟，也能輕鬆累積會員積點。「方便」 就是我們最想帶給車主的核心價值，讓車主的有車旅程更加省時、省心、省力。 我們正在尋找一位專注 2C 產品企劃 的產品經理，負責 Autopass 下一條新產品線的策略與成效。你將在 3–6 個月內擔任 PO，帶領跨職能團隊推動產品持續前進，並以訂閱數與收益為核心指標，打造具有競爭力的用戶體驗。此角色須具備高抗壓性、優秀溝通協調力與強大執行力，能將產品願景轉化為具體開發藍圖、落地驗證並迭代優化。

＊＊＊應徵提醒：請提供 2-5 頁簡易介紹與作品集，以幫助我們在短時間內更加了解您（形式與題材不限，不追求精緻完美，能展現出您的組織、設計與溝通能力即可）＊＊＊ 【工作內容】1. 參與前期使用者訪談與數據分析，發掘用戶需求與痛點，規劃新功能與優化既有產品流程2. 能透過任務導向的易用性測試，對低保真或高保真原型，進行產品測試，以解決現有產品的用戶痛點，從而提升產品品質3. 在參與敏捷團隊開發的過程中，能夠獨立運作與跨部門協作溝通，協助釐清需求並定義產品框架，提出最佳 UI/UX 解決方案4. 製作開發所需之 User Flow、 Wireframe、 Mockup、 Prototype5. 規格文件之介面規畫、圖示和圖像等視覺設計完稿6. 設計成果的審查及品質管控（Design QA），以確保開發成果符合設計規範並保持介面一致性【團隊文化】- 扁平溝通，鼓勵設計師主動表達想法與見解，從產品早期構想到最終落地，都能參與並影響決策過程- 重視 Work life balance，很少加班，我們重視每位成員的生活節奏與健康心態- 自主且多元學習，任何相關學習課程只要你想學，皆可申請全額補助- 優於業界的薪資福利，歡迎優秀的設計師來與我們聊聊 :)

About UsWe operate 2 profitable e-commerce stores and are launching our 3rd in the high-end camping and overlanding niche. This is a high-margin category with strong demand from customers who value quality gear and expert service.You'll work directly with the owner during launch phase, seeing how we source products, set pricing, build marketing campaigns, and scale stores from zero to profitable. Most VAs never get this level of exposure to 7-figure e-commerce operations.What This Role Actually IsYou'll manage operations (not people) for a new store during its critical launch phase. This means owning three core areas: customer experience, order fulfillment accuracy, and operational reporting.As we scale and hire support staff in 6-12 months, you'll transition into team leadership. The systems and SOPs you build now become the foundation you'll eventually delegate.Your Core Responsibilities (80% of your time)Customer Service Management• Handle all customer interactions via email, chat, and phone• Process inquiries, returns, exchanges, and disputes professionally• Maintain inventory accuracy in Shopify• Flag stock issues before they become customer problemsDaily Operations Reporting• Submit end-of-shift report covering: tasks completed, blockers encountered, support needed• Track key metrics: orders processed, support tickets closed, errors caught• Identify patterns that need owner attentionSecondary Responsibilities (20% of your time)• Maintain accurate product listings (pricing, descriptions, inventory levels)• Coordinate with vendors and dealer partners on orders and promotions• Track sales performance and identify conversion opportunities• Document processes and update SOPs as workflows evolve• Flag customer feedback patterns that should inform product or marketing decisions• Support seasonal campaigns (BFCM, holiday promos)What You Need to SucceedRequired Experience• 2+ years in e-commerce operations (customer service + order management + platform administration)• Proven Shopify experience: building listings, managing inventory, processing bulk updates• Experience managing multiple priorities in a fast-paced environmentTechnical Requirements• Proficiency with Shopify, ClickUp, Airtable, and Google Workspace (or ability to learn quickly)• Reliable computer setup and 20+ Mbps internet connection• Backup solutions for both power and internet outagesWork Style• Self-directed: you identify and solve problems without waiting for instructions• Detail-oriented: accuracy matters more than speed• Customer-focused: you view complaints as opportunities to improve systems• Process-minded: you naturally document and refine how things get doneBonus• Knowledge of outdoor, camping, or overlanding gear• Previous experience in a store launch or fast-growth phaseWork Schedule• Full-time: 40 hours per week• U.S. business hours: 9 PM–6 AM PHT or 10 PM–7 AM PHT (depending on Daylight Saving Time)• 1-hour daily break• Five days per weekWhy This Role Matters• You're not just processing orders. You're building the operational foundation for a store in a high-margin niche. During the trial period and first 6 months:• You'll learn how we source, price, and market products from experienced operators running multiple 7-figure stores• Your input shapes the SOPs and systems we'll use to scale• You get first consideration for team lead and category manager roles when we expand• You'll have direct access to the owner for mentorship on e-commerce strategy• This isn't a stepping-stone VA role. It's employee #1 for a store with serious growth potential.You're NOT a Fit If:• You need micromanagement or detailed daily task lists• You can't work 9 PM–7 AM PHT consistently• You experience frequent power/internet outages without backup solutions• You view this as temporary income between other opportunitiesApplication InstructionsTo be considered, follow these instructions exactly:Subject Line:[Your First Name] – I Am Your New E-Commerce Operations Manager(Example: Kevin – I Am Your New E-Commerce Operations Manager)Include:Cover letter (focus on relevant e-commerce experience)ResumeAnswer These Questions (numbered format, complete sentences):• Describe your most relevant e-commerce operations experience: platform used, team size, daily order volume, and specific responsibilities you owned.• What specific Shopify tasks have you performed? (Be detailed: inventory management? Bulk uploads? App integrations? Product page optimization?)• Provide an example of a difficult customer service situation you handled: what was the issue, what did you do, and what was the outcome?• What are your current work commitments and availability?• Provide your internet speed (attach speed test screenshot), computer specifications, and describe your backup solutions for power and internet outages.• Why are you interested in this role specifically, rather than other VA positions?Important: AI-generated or template responses will be immediately disqualified. We're looking for thoughtful, specific answers that demonstrate you read and understood this posting.

●工作內容：參與需求評審，設計並執行完整的測試方案，確保產品品質符合預期標準負責產品各階段測試執行，確保功能正確性與系統穩定性進行缺陷分析與追蹤，協助開發團隊快速定位並解決問題建立和維護測試環境，持續優化測試流程與方法

[Job summary]There are three subteams under RHINOSHIELD Licensing Collaboration, APAC team, EMEA team and global Creator Community Team. This position is to lead APAC licensing team and drive business development and marketing for APAC markets, focusing on Taiwan, Japan and Korea.[General Responsibilities]1. Lead and Manage APAC Licensing TeamOversee and mentor APAC Licensing Project Owners (POs) to set the creative tone, collection direction, and design aesthetics. Ensure timely execution across all stages — from design drafts and production testing to product launch readiness and post-launch analytics.2. Drive New Business DevelopmentIdentify and pursue new licensing opportunities aligned with market trends and company strategy. Draft annual regional collaboration plans and sales forecasts. Prepare business proposals and negotiate commercial terms with licensors and brand partners. Build and maintain strong, long-term partnerships.3. Market Research & Process OptimizationConduct thorough market research and monitor industry competition. Continuously evaluate and optimize internal workflows and collaboration efficiency to enhance team performance and output.4. Campaign & Collaboration ExecutionPlan and implement promotional initiatives for licensed products, including KOL and media partnerships. Lead cross-functional and external communications to support collaboration launches and amplify brand impact.5. Own KPIs & Performance AnalysisDefine and monitor KPIs for all licensing collaborations. Provide actionable insights through analytics and reporting on campaign effectiveness, market tests, and channel performance.[Job Requirements]1. Bachelor degree or equivalent (Business/marketing field preferred).2. Min. 5 years of related experience in Business Project Manager or Event Planning.3. Previous experiences in marketing aspects, such as Business Development, Digital advertising, or Influencer marketing.4. Experience in Licensing/Consumer products development is a great plus.5. Excellent communication skills in both Chinese and English; capable of effectively managing cross-functional and external stakeholder communications.6. Proficient in G-Suite, Microsoft Office, and Slack. Experience with project management tools such as Miro and ClickUp, as well as Business Intelligence platforms, is a strong plus.7. Highly analytical and results-oriented, with strong numerical acumen to drive business decisions and performance outcomes.8. Sharp understanding of market trends and consumer insights, with a proven ability to identify and secure valuable licensing partnerships.9. Strategic and execution-driven mindset with the ability to lead licensing projects from planning to launch, ensuring clear direction, strict timelines, and attention to detail.

工作內容： 撰寫產品規格 撰寫詳細的產品需求規格書（PRD） 建立並維護產品功能清單與優先級排序機制 跨部門協作與溝通 協調產品經理、設計師、前後端工程師、QA、DevOps 等角色，推進專案。 作為 PM 與工程/產品團隊之間的橋樑，確保資訊一致。 敏捷開發導入與管理 熟悉 Scrum/Kanban 流程，進行 Sprint 計劃與每日站會。 負責 Jira/Trello/Notion 等工具維運與使用規範建立。 品質與交付監控 確保版本發布準時並符合品質標準。 管理 UAT、Beta 測試或上線流程。 必要條件： 2 年以上軟體開發專案管理經驗（需熟悉技術團隊運作流程） 能獨立規劃時程表與撰寫專案文件（專案計劃書、需求規格等） 熟悉 Agile/Scrum 方法論，並具實際導入經驗 優秀的溝通、協調與抗壓能力 熟悉至少一款專案管理工具（如 Jira、ClickUp、Asana、Notion） 加分條件： 有工程背景（前端/後端/QA/DevOps）或曾與技術團隊密切合作 有 B2B SaaS、Fintech、遊戲、電商、媒體等軟體開發產業經驗 具備AI協作能力，能運用AI工具提升規格書撰寫效率與品質 有產品開發相關經驗（包含Vibe coding）或能理解 API、版本控制、部署流程等技術概念 PMP、Scrum Master 認證 熟悉 CI/CD、測試流程、雲平台（AWS、GCP、Azure）等概念 【學歷要求】 資訊工程、資管、商業管理、數位科技或相關領域大學以上畢業 【語言要求】 中文精通，英文讀寫能力佳（可讀技術文件或跨國溝通尤佳）

🚀 我們是誰？ CatchOpz 是一款專注於「虛實融合」的新型社群軟體雲服務，我們的使命是透過創新的數位雲工具，幫助零售品牌邁向數位轉型與成長。 我們的解決方案橫跨社群互動、會員經營、行銷自動化等領域，現已與多家知名品牌展開合作。團隊正積極擴編中，誠摯邀請一位擅長跨部門協作、專案控場的 專案經理 一起加入。 💼 工作內容 負責規劃並管理專案時程、進度與人力資源配置，確保如期交付與設計師、工程師、產品經理等利害關係人協作，將業務需求落地執行主導日常 Scrum 流程（如 sprint planning、stand-up、review）追蹤與解決專案風險與問題，適時調整專案節奏與優先順序建立與優化內部流程、文件（PRD、SOP、會議記錄等）支援跨國合作專案進行、協助中英文溝通與協調 ✅ 我們希望你具備... 2 年以上軟體專案管理經驗，能獨立管理 Web / App 專案熟悉 Agile / Scrum / Kanban 開發流程與專案管理工具（如 Jira、Notion、ClickUp）良好的邏輯與溝通能力，能協助釐清需求、推動任務進展具備前後端技術理解（如 API、React、Node.js、資料庫概念），能與工程團隊有效溝通重視紀律與細節，能建立結構化的專案追蹤與文件紀錄流程中英文書面與口語能力良好 🌟 加分條件 有 SaaS、社群平台、MarTech 或零售科技相關經驗熟悉 AWS、GCP 或其他雲端平台基本架構有使用 CI/CD、DevOps、或部署流程經驗具備 PMP、Scrum Master 或類似認證有 UI/UX 協作或設計工具（如 Figma）使用經驗 🎁 我們提供... 與國際品牌合作的實戰經驗彈性工時與遠端辦公機會透明溝通與扁平組織文化鼓勵創新與自主學習的成長環境完善的內部教育資源與知識共享文化 📩 應徵方式 請透過 CakeResume 直接投遞履歷，並附上您的專案經歷或成果文件（如 Notion、GitHub、Figma、簡報連結等）。我們收到資料後，將盡快與您聯繫安排面談！