Cake 找工作

負責開發、更新和維護主要產品「車麻吉」的功能與產品經理、設計師和後端團隊緊密合作，參與產品設計和開發使用 Slack、Notion 和 ClickUp 等協作工具與團隊互相合作 車麻吉－打造卓越行車體驗 車麻吉是一個致力於為全世界車主提供最佳行車體驗的應用程式！ 我們不僅提供加油和停車服務，還結合了數位支付等多種行車場景。 「與車麻吉一同出發，沿路將是最美的風景。」 行車領域創新技術領導者 除了行動裝置開發，我們也注重在行車領域的技術發展。 作為 Apple 蘋果爸爸 CarPlay 和 App Clips 的重點合作夥伴，我們持續開拓行車領域的可能性： 車麻吉 App 支援 Apple CarPlay、Android Auto 車載雙系統 iOS 14 推「輕巧 App」，台灣新創車麻吉、券券登 Apple 官網成為重點合作夥伴 我們正在尋找和我們一樣充滿熱情的夥伴 加入我們的團隊，讓我們攜手合作，共同打造出卓越的行車體驗！

工作內容： 撰寫產品規格 撰寫詳細的產品需求規格書（PRD） 建立並維護產品功能清單與優先級排序機制 跨部門協作與溝通 協調產品經理、設計師、前後端工程師、QA、DevOps 等角色，推進專案。 作為 PM 與工程/產品團隊之間的橋樑，確保資訊一致。 敏捷開發導入與管理 熟悉 Scrum/Kanban 流程，進行 Sprint 計劃與每日站會。 負責 Jira/Trello/Notion 等工具維運與使用規範建立。 品質與交付監控 確保版本發布準時並符合品質標準。 管理 UAT、Beta 測試或上線流程。 必要條件： 2 年以上軟體開發專案管理經驗（需熟悉技術團隊運作流程） 能獨立規劃時程表與撰寫專案文件（專案計劃書、需求規格等） 熟悉 Agile/Scrum 方法論，並具實際導入經驗 優秀的溝通、協調與抗壓能力 熟悉至少一款專案管理工具（如 Jira、ClickUp、Asana、Notion） 加分條件： 有工程背景（前端/後端/QA/DevOps）或曾與技術團隊密切合作 有 B2B SaaS、Fintech、遊戲、電商、媒體等軟體開發產業經驗 具備AI協作能力，能運用AI工具提升規格書撰寫效率與品質 有產品開發相關經驗（包含Vibe coding）或能理解 API、版本控制、部署流程等技術概念 PMP、Scrum Master 認證 熟悉 CI/CD、測試流程、雲平台（AWS、GCP、Azure）等概念 【學歷要求】 資訊工程、資管、商業管理、數位科技或相關領域大學以上畢業 【語言要求】 中文精通，英文讀寫能力佳（可讀技術文件或跨國溝通尤佳）

Must Have 必備條件 手動測試實務經驗｜ 以手動測試為核心工作，能執行功能測試、回歸測試及異常情境驗證，具備嚴謹的品質意識與細心度。 測試案例撰寫能力｜ 能依需求撰寫清晰的測試案例，採用 Given-When-Then 格式，確保測試邏輯清晰且可追蹤，協助 RD 團隊建立完整的測試覆蓋。 測試文件撰寫｜ 能撰寫測試報告、測試計劃、測試規格等文件，提供風險分析與品質改善建議。 需求與規格分析｜ 能參與需求與規格分析，設計並執行測試流程與測試案例，根據風險評估決定測試優先順序。 缺陷回報與追蹤｜ 能清楚描述進問題與重製步驟，協助研發團隊快速定位並解決問題，具備跨團隊溝通能力。 金流支付測試經驗｜ 具備金流支付測試實務經驗，能測試訂單建立、授權、退款、對帳及邊界異常情境，確保交易安全與完整性（例如串接第三方支付、模擬授權退款流程）。 API 測試能力｜ 能使用 Postman、Swagger 等工具進行 API 測試，驗證介面正確性與穩定性。 自動化測試經驗｜ 熟悉至少一種自動化測試語言／框架（Selenium、Appium、Pytest、TestNG 等），具備自動化測試實務經驗。 SQL 資料驗證能力｜ 熟悉 SQL 並能撰寫查詢進行資料驗證，能直接查詢資料庫驗證資料正確性。 優先度管理能力｜ 能在時間壓力下維持高品質交付，具備高效率優先度管理能力。 AI 工具使用能力｜ 熟悉使用 AI 開發工具（如 Cursor、Claude Code、Codex）提升工作效率，能善用 AI 驗證 AI 產出的代碼、文件、測試案例等內容品質，對最終產生負責，而非盲目接受 AI 建議。 Nice to Have 加分條件 學習與自主能力｜ 能快速導入新技術、新流程，具備自主學習能力。 性能與壓力測試經驗｜ 有性能與壓力測試經驗者佳（如 JMeter），能進行負載測試與效能瓶頸分析。 測試管理工具經驗｜ 熟悉測試管理工具（如 ClickUp），能有效追蹤測試進度與缺陷。

●工作內容：參與需求評審，設計並執行完整的測試方案，確保產品品質符合預期標準負責產品各階段測試執行，確保功能正確性與系統穩定性進行缺陷分析與追蹤，協助開發團隊快速定位並解決問題建立和維護測試環境，持續優化測試流程與方法

我們正在尋找一位熟悉系統架構與安全流程設計的資訊安全工程師，協助公司強化地端環境的安全防護，並推動內部系統與使用的 SaaS 服務之安全治理。你將與 MIS 及開發團隊協作，建立一致的安全標準、風險管理與自動化流程，並善用 AI 工具提升日常資安作業與維運效率，讓安全成為公司營運與開發文化的一部分。【工作內容】建立並維護公司資訊安全與 DevSecOps 架構（CI/CD 自動化掃描、防護機制）制定地端伺服器、儲存與網路環境的安全基準與權限控管管理公司使用的 SaaS 工具（Google Workspace、Slack、ClickUp、GitLab 等）之帳號與資料安全協調外部廠商執行網路或安全專案，並作為內部統籌窗口協助維運 ISO 27001 / 27701 資安與隱私管理制度執行風險評估、弱點修補與安全事件追蹤規劃資安教育訓練與內部安全文化推動

About UsWe operate 2 profitable e-commerce stores and are launching our 3rd in the high-end camping and overlanding niche. This is a high-margin category with strong demand from customers who value quality gear and expert service.You'll work directly with the owner during launch phase, seeing how we source products, set pricing, build marketing campaigns, and scale stores from zero to profitable. Most VAs never get this level of exposure to 7-figure e-commerce operations.What This Role Actually IsYou'll manage operations (not people) for a new store during its critical launch phase. This means owning three core areas: customer experience, order fulfillment accuracy, and operational reporting.As we scale and hire support staff in 6-12 months, you'll transition into team leadership. The systems and SOPs you build now become the foundation you'll eventually delegate.Your Core Responsibilities (80% of your time)Customer Service Management• Handle all customer interactions via email, chat, and phone• Process inquiries, returns, exchanges, and disputes professionally• Maintain inventory accuracy in Shopify• Flag stock issues before they become customer problemsDaily Operations Reporting• Submit end-of-shift report covering: tasks completed, blockers encountered, support needed• Track key metrics: orders processed, support tickets closed, errors caught• Identify patterns that need owner attentionSecondary Responsibilities (20% of your time)• Maintain accurate product listings (pricing, descriptions, inventory levels)• Coordinate with vendors and dealer partners on orders and promotions• Track sales performance and identify conversion opportunities• Document processes and update SOPs as workflows evolve• Flag customer feedback patterns that should inform product or marketing decisions• Support seasonal campaigns (BFCM, holiday promos)What You Need to SucceedRequired Experience• 2+ years in e-commerce operations (customer service + order management + platform administration)• Proven Shopify experience: building listings, managing inventory, processing bulk updates• Experience managing multiple priorities in a fast-paced environmentTechnical Requirements• Proficiency with Shopify, ClickUp, Airtable, and Google Workspace (or ability to learn quickly)• Reliable computer setup and 20+ Mbps internet connection• Backup solutions for both power and internet outagesWork Style• Self-directed: you identify and solve problems without waiting for instructions• Detail-oriented: accuracy matters more than speed• Customer-focused: you view complaints as opportunities to improve systems• Process-minded: you naturally document and refine how things get doneBonus• Knowledge of outdoor, camping, or overlanding gear• Previous experience in a store launch or fast-growth phaseWork Schedule• Full-time: 40 hours per week• U.S. business hours: 9 PM–6 AM PHT or 10 PM–7 AM PHT (depending on Daylight Saving Time)• 1-hour daily break• Five days per weekWhy This Role Matters• You're not just processing orders. You're building the operational foundation for a store in a high-margin niche. During the trial period and first 6 months:• You'll learn how we source, price, and market products from experienced operators running multiple 7-figure stores• Your input shapes the SOPs and systems we'll use to scale• You get first consideration for team lead and category manager roles when we expand• You'll have direct access to the owner for mentorship on e-commerce strategy• This isn't a stepping-stone VA role. It's employee #1 for a store with serious growth potential.You're NOT a Fit If:• You need micromanagement or detailed daily task lists• You can't work 9 PM–7 AM PHT consistently• You experience frequent power/internet outages without backup solutions• You view this as temporary income between other opportunitiesApplication InstructionsTo be considered, follow these instructions exactly:Subject Line:[Your First Name] – I Am Your New E-Commerce Operations Manager(Example: Kevin – I Am Your New E-Commerce Operations Manager)Include:Cover letter (focus on relevant e-commerce experience)ResumeAnswer These Questions (numbered format, complete sentences):• Describe your most relevant e-commerce operations experience: platform used, team size, daily order volume, and specific responsibilities you owned.• What specific Shopify tasks have you performed? (Be detailed: inventory management? Bulk uploads? App integrations? Product page optimization?)• Provide an example of a difficult customer service situation you handled: what was the issue, what did you do, and what was the outcome?• What are your current work commitments and availability?• Provide your internet speed (attach speed test screenshot), computer specifications, and describe your backup solutions for power and internet outages.• Why are you interested in this role specifically, rather than other VA positions?Important: AI-generated or template responses will be immediately disqualified. We're looking for thoughtful, specific answers that demonstrate you read and understood this posting.