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Omnichat (原Easychat）創辦於 2017年，是來自香港的新創企業，專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正擴大市場版圖：台灣、香港、馬來西亞、新加坡等多個亞洲城市品牌客戶。客戶的成長是我們最重視的一環，而作為客戶成功顧問，你將是團隊與客戶溝通的橋樑。瞭解需求、解決問題、協助客戶成功導入，將客戶的需求反饋給產品團隊，從而協助公司打造更棒的產品。我們需要親切、熱情、有責任感的你一起加入Responsibilities【協助客戶成功，續約及加購業績KPI達成】－評估客戶系統成效、確保完成客戶系統後續續約－檢測客戶使用產品成效並與其定期進行成效會議，提供可行的行銷規劃建議－觀察市場及行銷策略資訊、掌握跨渠道自動化再行銷的操作，並能為客戶提供有效建議，提升客戶使用率和銷售轉換率－主動挖掘和梳理客戶需求與預期成果，協助規劃初步技術解決方案，並完成系統方案升級或功能加購－建立及維護長期良好客戶關係，擔任客戶與產品團隊之間的橋樑【協助客戶導入專案規劃與客戶協作】－與客戶進行教育訓練與系統上線輔導－依據客戶使用系統平台，與內部工程團隊和客戶 IT 團隊合作，協助測試及數據串接等實務問題，確保專案準時上線【產品文件與知識內容建立】－撰寫產品操作手冊、系統流程指引、常見問題（FAQ）及解決方案，讓客戶能快速自助查找資訊－定期更新教學文件與知識庫，提升內部團隊與客戶的使用經驗

客戶的成長是我們最重視的一環，我們正在尋找具備策略思維與卓越溝通能力的客戶經理，負責擔任Omnnichat大型客戶的數位轉型顧問，提供諮詢服務給各產業龍頭企業（如：全球知名專櫃保養品牌、大型食品集團、跨國時尚集團、醫美、旅遊等產業），協助解決方案成功部署、產出績效並實現商業目標。https://www.omnichat.ai/tw/Responsibility● 成為客戶的主要聯繫窗口，經營長期、互信的合作關係● 培訓陪跑客戶使用我們的產品，提出優化建議，幫助客戶跟我們一起成長● 規劃客戶的續約和加售策略，根據使用成效與商業目標，與客戶共同達成長期合作機會● 關注最新的 MarTech 趨勢，引導客戶探索創新應用方式● 和我們內部的 PM、技術、行銷等團隊密切合作，確保專案順利推進● 持續聽客戶的聲音，整理使用者反饋，和產品團隊一起打造更棒的產品

[About Us 醫療X科技] 慧康生活科技 Health2Sync 成立於 2013 年，旗下擁有「智抗糖 App」與「雲端智慧照護平台」兩大產品，是同時具有B2B2C的數位新創團隊。主打產品「智抗糖App」為亞洲最大慢性病管理平台，提供個人化並可複製的慢性病管理方案，建立新一代的數位療法，這套數位醫療解決方案在全球累計已有超過百萬名使用者。我們的服務結合簡易操作的數位工具與個人化及自動化的即時分析，串連慢性病友的關懷照護網路與生活數據，協助糖友透過 App 自我管理血糖，並讓家人與醫療單位透過「雲端照護平台」更即時瞭解狀況並提供關懷。透過這套解決方案，我們積極串起糖尿病照護生態圈，連結藥廠與病患，讓藥廠提供個人化的衛教及介入 (engagement)，進而提升用藥的依從度，讓病患能有較好控制效果。 [About Our Team] 業務團隊主要的工作內容為開發國內的醫院、診所，銷售我們的產品及服務，並推動與合作夥伴的專案。我們可能跟傳統醫療產業的藥品或醫材工作模式不同：在團隊中，我們鼓勵每個人可以盡量提出想法、幫助團隊的進步；對外，你也有很大的彈性可以透過你的創意，開發不同的合作模式，但同時你也需要具備可以獨立規劃工作與執行的能力，在新創公司，每一個成員都扮演很重要的角色。業務團隊作為第一線，我們會扮演公司與醫療單位的橋樑，傳達公司的長期及階段性目標，並得到共鳴與支持，也是業務團隊很大的使命。我們的業務團隊皆為遠端工作，除重要會議需到公司開會外，每週會定期線上會議、分享進度、及討論遇到的問題，並透過季度review與主管討論每一季的工作目標。 [Job Description] - 拓展「雲端智慧照護平台」至台灣桃、竹、苗區的醫院及診所- 新業務開發以及客戶關係維護- 業務相關專案策畫及執行-達到每季業務目標，另有額外業績獎金

We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture

有別於前期提供留學、遊學顧問的角色，美國求職顧問主要協助『已在赴美就讀大學/研究所的留學生』，提供專業諮詢服務之於美國簽證限制、在校規劃、求職策略、履歷技巧以及面試準備等。主要職責: 客戶服務與運營 (50%)：根據客戶需求提供專業的美國求職建議服務以及未來待辦事項、時程規劃等，管理客戶關係，並追蹤交付成果與時間表。優化內部流程提高效率。業務發展與成長 (50%)：建立與組織、大學及業界專業人士的戰略合作夥伴關係，管理社交媒體帳號，並辨別新的業務開發機會以協助公司擴展。 為何加入: 彈性工作時間與遠程工作環境。高度自主與專案擁有權。

Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in marketing working across one or more marketing fields (e.g., growth, product marketing, brand marketing, social). Experience managing cross-functional or cross-team projects. Preferred qualifications: 8 years in developing global marketing programs with global stakeholders. Experience with push marketing (e.g., email and notifications) and Customer Relationship Management (CRM).Experience in identifying key pain points in the user journey. Experience in gaming, mobile, loyalty programs or e-commerce. Track record of creative problem-solving and bias towards action. About the jobWhether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end. Google Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that Google Play provides the apps, games, and digital content for the Android ecosystem. The Play store serves users globally and supports Google’s overall business growth. The Growth Marketing team builds a Customer Relationship Management (CRM) platform and creates marketing programs to connect with our user base. In this role, you will craft narratives about Google Play while helping to shape the CRM infrastructure that delivers them. You will support users with their Play experience, increasing product affinity and engagement, and help shape represent Play.Responsibilities Shape Play's CRM strategy to build engagement engine, managing long-term value and affinity for Google Play. Optimize the CRM funnel by identifying and addressing pain points, ensuring a seamless and high-impact user journey across all touchpoints. Partner with product and engineering teams to integrate Generative AI capabilities into the CRM platform, managing automation, personalization, and creative innovation. Design and execute experimentation strategies to drive step-change improvements in impact, reach, and user engagement. Build and maintain cross-functional relationships with Program Managers (PMs), Engineers, and Analytics to define business requirements and deliver technical platform enhancements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in project management or a customer-facing role. Preferred qualifications: 10 years of experience in managing programs and scaling projects, with Agile and project management. Experience in working with marketing, product, engineering teams to launch new products, features or consumer programs for global companies. Experience bridging business, marketing, and engineering teams through effective cross-functional collaboration while optimizing workflows through data-driven insights. Experience with Vendor Management. Ability to understand data sources, maintain data accuracy, and hygiene. About the jobGoogle Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that bring Android devices to life. The Play store serves more than 2.5 billion users across over 190 countries and is a critical driver of Google’s overall business growth.Googlers working on the Play Go-To-Market (GTM) teams own content and promotional launch strategy and publishing within the Play Store across all regions and verticals, including Apps and Games. In this role, you will own content and promotional launch strategy and publishing within the Play Store across all regions and verticals.Responsibilities Coordinate cross-functional campaign enablement workstreams such as Customer Relationship Management (CRM) strategy, tooling activation, and Go-to-Market (GTM) amplification plans, while overseeing feasibility plans and advocating for solutions to increase team efficiency, scale, and velocity. Oversee vendor teams based in India in coordination with the United States-based Operations team. Lead projects designed to enhance Operations effectiveness through team efficiency, scale, and velocity. Develop partnerships with cross-functional stakeholders and partners to influence across boundaries leveraging solid thought leadership. Act as a liaison between the India-based teams and the other Global teams for your projects. Nurture partnerships with the Product Marketing leads to help them run campaign launch enablement programs. Identify opportunities to scale processes and optimize for efficiency across the organization. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in a product management, product specialist, or similar role working with product in an online commerce or content business. Experience working in an e-commerce, gaming, or apps digital content business. Preferred qualifications: Experience in launching and iterating user-facing features while managing complex product trade-offs. Experience in translating research and performance data into actionable insights for product roadmaps. Experience collaborating with Engineering teams on Customer Relationship Management (CRM), Salesforce, or marketing infrastructure. Proficiency in designing and managing product development and operationalization frameworks. Ability to influence cross-functional teams and navigate large, global organizations effectively. Ability to navigate ambiguity and prioritize workloads using thorough business case analysis. About the jobGoogle Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that bring Android devices to life. The Play Store is a critical driver of Google’s overall growth. Googlers working on the Play Go-To-Market (GTM) teams own content strategy and publishing within the Play Store across all regions and verticals (e.g., apps, games, and more). As a Product Specialist, you will partner with different Play Product Marketing, Product, and Engineering teams to determine the requirements and roadmap for launching and optimizing emerging programs, features, and products. You'll lead the operationalization efforts, with solutions and processes that enable scale.Responsibilities Synthesize business needs, strategy, and operational requirements into prioritized product roadmaps. Partner with Product and Engineering to land programs, influencing UX, targeting developer process integrations, and internal management tools. Develop business cases and requirements, negotiating with multiple engineering and Product Manager teams through iterative discussions. Own the operationalization of features, managing all launch details from design and legal to testing and training. Serve as the platform subject matter expert, advising marketing and operations on offer structure and experimentation. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in marketing working across one or more marketing fields (i.e., growth, product marketing, brand marketing, social). Experience managing cross-functional or cross-team projects. Preferred qualifications: MBA or equivalent practical experience. Experience running marketing campaigns with a focus on mCommerce or digital retail. Knowledge of the latest industry trends in the application ecosystem or platform dynamics. Ability to use data and experimentation to optimize Go-to-Market (GTM) tactics and drive results. Ability to navigate matrixed organizations and manage complex internal approval processes. About the jobWhether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.Responsibilities Shape the product marketing strategy and run innovative, scalable marketing campaigns to launch mCommerce features. Co-develop the promotional lifecycle strategy, including merchandising and Customer Relationship Management (CRM). Manage promotional calendars across verticals and surfaces, ensuring the timely pursuit and securing of offers with cross-functional teams. Implement strategic offer programming by facilitating cross-functional teams and working with partner marketing to develop campaigns. Produce core value proposition materials for critical partnership types such as Telcos and Original Equipment Manufacturers (OEMs). Translate detailed user insights and market trends into actionable solutions. Design and launch experimentation to aid in future product refinements and contribute to Business Requirement Documents for new lifecycle. Own the internal processes required for smooth campaign launches, including securing necessary approvals from Legal, Regulatory, and Finance. Oversee vendor tasks and the QA process. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Job Overview: As a Sales Assistant you will support the sales team in driving growth by providing exceptional service to potential and existing clients. You will assist with sales activities, manage administrative tasks, and ensure the smooth operation of the sales process. Job Responsibilities: 1. Customer Engagement: Assist in responding to client inquiries.Provide clients with product information, demonstrations, and case studies.Follow up with potential leads generated by the sales team or marketing campaigns. 2. Sales Support: Assist in the preparation of sales proposals, quotes, and contracts.Support the sales team in achieving targets by identifying upsell and cross-sell opportunities.Coordinate product demonstrations and webinars for prospective clients. 3. Product Knowledge: Maintain a deep understanding of our RPA software products, including features, benefits, and competitive advantages.Stay updated on industry trends, new features, and enhancements in RPA technologies.Communicate product updates and relevant information to clients and the sales team. 4. Administrative Tasks: Manage and update the customer relationship management (CRM) system with accurate client information and sales activities.Prepare regular sales reports, track KPIs, and provide insights to the sales manager. 5. Client Relationship Management: Assist in managing and nurturing relationships with existing clients to ensure customer satisfaction and retention.Address client concerns or escalate issues to the appropriate team member for resolution.Participate in post-sale follow-ups to ensure successful product implementation and client satisfaction. 6. Team Collaboration: Work closely with the sales team, marketing department, and technical support to ensure a seamless sales process.Support colleagues during peak times or when additional help is needed.Participate in sales meetings, training sessions, and strategy discussions.