Cake Job Search

Advanced filters
Off
Omnichat (原Easychat)創辦於 2017年,是來自香港的新創企業,專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體, 跨渠道用戶數據追蹤,全通路線上線下 OMO 導購銷售,Live Chat、Chatbot、自動化跨渠道再行銷,快速讓客戶營收成長及提升銷售轉換。目前正擴大市場版圖:台灣、香港、馬來西亞、新加坡等多個亞洲城市品牌客戶。客戶的成長是我們最重視的一環,而作為客戶成功顧問,你將是團隊與客戶溝通的橋樑。瞭解需求、解決問題、協助客戶成功導入,將客戶的需求反饋給產品團隊,從而協助公司打造更棒的產品。我們需要親切、熱情、有責任感的你一起加入Responsibilities【協助客戶成功,續約及加購業績KPI達成】-評估客戶系統成效、確保完成客戶系統後續續約-檢測客戶使用產品成效並與其定期進行成效會議,提供可行的行銷規劃建議-觀察市場及行銷策略資訊、掌握跨渠道自動化再行銷的操作,並能為客戶提供有效建議,提升客戶使用率和銷售轉換率-主動挖掘和梳理客戶需求與預期成果,協助規劃初步技術解決方案,並完成系統方案升級或功能加購-建立及維護長期良好客戶關係,擔任客戶與產品團隊之間的橋樑【協助客戶導入專案規劃與客戶協作】-與客戶進行教育訓練與系統上線輔導-依據客戶使用系統平台,與內部工程團隊和客戶 IT 團隊合作,協助測試及數據串接等實務問題,確保專案準時上線【產品文件與知識內容建立】-撰寫產品操作手冊、系統流程指引、常見問題(FAQ)及解決方案,讓客戶能快速自助查找資訊-定期更新教學文件與知識庫,提升內部團隊與客戶的使用經驗
客戶成功
upsell
Customer Success
▋▍About Us|關於我們(醫療 X 科技) 用數據與科技,重新定義慢性病照護。慧康生技(Health2Sync)旗下產品「智抗糖 App」是亞洲最大的慢性病管理平台。我們不只提供數位工具,更致力於建構一個連結病患、醫療單位與藥廠的「數位醫療生態圈」。不同於傳統藥品或醫材銷售,我們的業務團隊是醫療數位轉型的推手。我們鼓勵創新、重視自主管理,並提供極大的空間讓你發揮創意,開發多元的合作模式。如果你對「科技如何改變醫療」充滿熱情,歡迎加入我們,一起開拓台灣數位醫療的新版圖。 ▋▍Why Join Us|為什麼加入我們 定義未來醫療模式:你銷售的不是實體產品,而是「數位療法」與「智慧管理系統」,親身參與台灣醫療數位轉型的關鍵時刻。高度自主的遠端文化:我們信任團隊成員,除了重要會議外,全面採取遠端工作模式,讓你彈性規劃工作與拜訪行程。新創成長與創意發揮:我們不走傳統官僚體系,鼓勵你提出想法並參與專案策劃,從 0 到 1 規劃你的開發策略。透明的激勵機制:除了底薪,我們提供與目標掛鉤的業績獎金,你的每一分努力都會直接反應在回報上。 ▋▍Role Highlights|職缺亮點 從「藥代」轉型「數位醫療顧問」 (Digital Health Consultant):告別傳統醫藥業務(MR)單純送貨、跑單的工作模式。在這裡,你銷售的是最前衛的 SaaS 雲端系統與 AI 數據服務。你將成為醫療單位的「數位轉型顧問」,協助診所建立現代化的照護流程。真正的遠端工作與高度自主 (Remote-First Autonomy):我們極度重視員工的自主性與信任文化。除了必要會議,你擁有 100% 的自由來規劃在桃竹苗地區的開發行程。我們不靠打卡來管理,而是看重你的專業產出與目標達成。打破框架的創意開發 (Creative BD Strategies):在新創環境中,沒有死板的 SOP。你可以根據各家醫療單位的痛點,發揮創意設計出不同的合作模式。你的想法能直接轉化為專案執行,這是傳統大藥廠無法給予的實戰舞台。站在全球生技藍海的最前端 (Global Tech Trend):數位醫療(Digital Health)是全球成長最快的產業之一。加入慧康,你累積的將是未來 10 年最具競爭力的「醫療 X 科技」跨域溝通能力,這份經歷將大幅提升你的個人專業身價。實質的社會影響力 (Meaningful Impact):你開發的每一家合作單位,都能讓當地的慢性病友透過 App 獲得更即時的照護。你的業績數字背後,是實實在在被改善的病患生活品質與醫療效率。 ▋▍Responsibility|主要職責市場版圖擴展:負責開發台灣桃、竹、苗地區之醫院與診所,推廣「雲端智慧照護平台」服務。客戶關係經營:深入經營既有客戶,維繫長期夥伴關係,確保平台能深度應用於醫療流程中。專案策劃執行:獨立規劃並執行業務相關專案,針對不同型態的醫療單位提出客製化合作方案。第一線洞察回饋:收集醫療單位對數位工具的實際需求與回饋,與產品團隊協作,持續優化服務體驗。目標達成與管理:達成每季業務目標,並定期透過線上會議與主管同步進度、討論解決方案。 ▋▍Media Coverage|媒體報導 《環球生技月刊》慧康生技明掛牌興櫃 《今周刊》打造智抗糖 App 攻入慢性病平台 《數位時代》台灣新創進軍韓國 《今周刊》慧康創業背景 《天下雜誌》台灣第一數位療法
software
SaaS and Platform business models
Digital Medical Device
客戶的成長是我們最重視的一環,我們正在尋找具備策略思維與卓越溝通能力的客戶經理,負責擔任Omnnichat大型客戶的數位轉型顧問,提供諮詢服務給各產業龍頭企業(如:全球知名專櫃保養品牌、大型食品集團、跨國時尚集團、醫美、旅遊等產業),協助解決方案成功部署、產出績效並實現商業目標。https://www.omnichat.ai/tw/Responsibility● 成為客戶的主要聯繫窗口,經營長期、互信的合作關係● 培訓陪跑客戶使用我們的產品,提出優化建議,幫助客戶跟我們一起成長● 規劃客戶的續約和加售策略,根據使用成效與商業目標,與客戶共同達成長期合作機會● 關注最新的 MarTech 趨勢,引導客戶探索創新應用方式● 和我們內部的 PM、技術、行銷等團隊密切合作,確保專案順利推進● 持續聽客戶的聲音,整理使用者反饋,和產品團隊一起打造更棒的產品
SaaS
MarTech
Customer Relationship Management (CRM)
2 years of experience required
No management responsibility
We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture
SaaS and Platform business models
F&B Service
Customer Relationship Management (CRM)
Negotiable
2 years of experience required
No management responsibility
有別於前期提供留學、遊學顧問的角色,美國求職顧問主要協助『已在赴美就讀大學/研究所的留學生』,提供專業諮詢服務之於美國簽證限制、在校規劃、求職策略、履歷技巧以及面試準備等。主要職責: 客戶服務與運營 (50%):根據客戶需求提供專業的美國求職建議服務以及未來待辦事項、時程規劃等,管理客戶關係,並追蹤交付成果與時間表。優化內部流程提高效率。業務發展與成長 (50%):建立與組織、大學及業界專業人士的戰略合作夥伴關係,管理社交媒體帳號,並辨別新的業務開發機會以協助公司擴展。 為何加入: 彈性工作時間與遠程工作環境。高度自主與專案擁有權。
Communication
WFH
Business Development
700K ~ 800K TWD / year
2 years of experience required
No management responsibility
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in a product management, product specialist, or similar role working with product in an online commerce or content business. Experience working in an e-commerce, gaming, or apps digital content business. Preferred qualifications: Experience in launching and iterating user-facing features while managing complex product trade-offs. Experience in translating research and performance data into actionable insights for product roadmaps. Experience collaborating with Engineering teams on Customer Relationship Management (CRM), Salesforce, or marketing infrastructure. Proficiency in designing and managing product development and operationalization frameworks. Ability to influence cross-functional teams and navigate large, global organizations effectively. Ability to navigate ambiguity and prioritize workloads using thorough business case analysis. About the jobGoogle Play is at the heart of the Android ecosystem, providing the apps, games, and digital content that bring Android devices to life. The Play Store is a critical driver of Google’s overall growth. Googlers working on the Play Go-To-Market (GTM) teams own content strategy and publishing within the Play Store across all regions and verticals (e.g., apps, games, and more). As a Product Specialist, you will partner with different Play Product Marketing, Product, and Engineering teams to determine the requirements and roadmap for launching and optimizing emerging programs, features, and products. You'll lead the operationalization efforts, with solutions and processes that enable scale.Responsibilities Synthesize business needs, strategy, and operational requirements into prioritized product roadmaps. Partner with Product and Engineering to land programs, influencing UX, targeting developer process integrations, and internal management tools. Develop business cases and requirements, negotiating with multiple engineering and Product Manager teams through iterative discussions. Own the operationalization of features, managing all launch details from design and legal to testing and training. Serve as the platform subject matter expert, advising marketing and operations on offer structure and experimentation. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience troubleshooting technical issues for internal/external partners or customers. Experience in coding, software development, technical consulting, or related engineering roles. Preferred qualifications: Experience in salesforce platform architecture, apex, lightning web components, integrations and platform features to build custom applications to support current business needs. Experience in languages like Java, JavaScript, Python, etc., and core computer science concepts including system design, data structures, and application servers. Experience with databases, including SQL coding across standard commercial databases (e.g., Oracle, Teradata, MS SQL Server, etc.). Experience with aligning stakeholders and steering executive decisions. Excellent problem-solving, presentation and communication skills and impeccable business judgment. About the jobAs a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. In this role, you will join the Technology team that builds modern tools, techniques, and methods to design and develop platform solutions across the business. You will lead development efforts to create technical solutions based on understanding of business requirements. Partnering with Product and Engineering teams, you will play a critical role in defining the technical strategy and shaping the future of applications across play commercial operations.The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products—from apps to TVs, from laptops to phones—that have an impact on people’s lives across the world.Responsibilities Lead and implement the design, configuration and deployment of salesforce Customer Relationship Management (CRM) and other web application projects in addition to Artificial Intelligence (AI) integrated initiatives across Go-To-Market teams. Design and implement Generative AI and Large Language Model (LLM)-based applications and agents. Work closely with product, engineering, business, marketing and operations management to understand systems needs, and ensure systems strategy and development are integrated effectively into the business. Partner with development teams to ensure that technical solutions align with overall architecture standards. Develop and run global projects, including ownership to ensure successful planning, execution, analysis and communication of projects. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Job Overview: As a Sales Assistant you will support the sales team in driving growth by providing exceptional service to potential and existing clients. You will assist with sales activities, manage administrative tasks, and ensure the smooth operation of the sales process. Job Responsibilities: 1. Customer Engagement: Assist in responding to client inquiries.Provide clients with product information, demonstrations, and case studies.Follow up with potential leads generated by the sales team or marketing campaigns. 2. Sales Support: Assist in the preparation of sales proposals, quotes, and contracts.Support the sales team in achieving targets by identifying upsell and cross-sell opportunities.Coordinate product demonstrations and webinars for prospective clients. 3. Product Knowledge: Maintain a deep understanding of our RPA software products, including features, benefits, and competitive advantages.Stay updated on industry trends, new features, and enhancements in RPA technologies.Communicate product updates and relevant information to clients and the sales team. 4. Administrative Tasks: Manage and update the customer relationship management (CRM) system with accurate client information and sales activities.Prepare regular sales reports, track KPIs, and provide insights to the sales manager. 5. Client Relationship Management: Assist in managing and nurturing relationships with existing clients to ensure customer satisfaction and retention.Address client concerns or escalate issues to the appropriate team member for resolution.Participate in post-sale follow-ups to ensure successful product implementation and client satisfaction. 6. Team Collaboration: Work closely with the sales team, marketing department, and technical support to ensure a seamless sales process.Support colleagues during peak times or when additional help is needed.Participate in sales meetings, training sessions, and strategy discussions.
35K+ TWD / month
1 years of experience required
No management responsibility
職務概述(Job Overview) 作為業務助理,您將透過提供優質服務支援潛在與既有客戶,協助業務團隊推動業務成長。您將參與銷售相關活動、負責行政支援工作,並確保整體銷售流程順暢運作。 工作職責(Job Responsibilities) 1. 客戶互動(Customer Engagement) 協助回應客戶諮詢與需求 提供產品資訊、產品展示(Demo)及案例分享 追蹤由業務團隊或行銷活動所產生的潛在客戶名單(Leads) 2. 銷售支援(Sales Support) 協助準備銷售提案、報價單及合約文件 協助業務團隊達成業績目標,並發掘加購(Upsell)與交叉銷售(Cross-sell)機會 協調安排產品展示及線上說明會(Webinar) 3. 產品知識(Product Knowledge) 熟悉公司 RPA 軟體產品,包括功能、優勢及競爭差異 持續掌握產業趨勢及 RPA 技術的最新發展與功能更新 向客戶及業務團隊傳達產品相關更新與資訊 4. 行政作業(Administrative Tasks) 維護與更新客戶關係管理系統(CRM),確保客戶資料與銷售紀錄正確完整 製作定期銷售報告、追蹤關鍵績效指標(KPI),並提供分析給銷售主管 5. 客戶關係管理(Client Relationship Management) 協助維繫既有客戶關係,提升客戶滿意度與續約率 回應客戶問題,或於需要時轉交相關部門處理 參與售後追蹤,確保產品導入順利並提升客戶滿意度 6. 團隊合作(Team Collaboration) 與業務、行銷及技術支援團隊密切合作,確保銷售流程順暢 在高峰期間或有需求時支援團隊其他成員 參與業務會議、教育訓練及策略討論
35K+ TWD / month
1 years of experience required
No management responsibility
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Job Description: Alliances Manager, Europe – Logitech for BusinessReporting to: Head of Logitech for Business, EuropeLocation: London, MunichAt Logitech, we are committed to creating quality products that make everyday experiences and collaboration better, smarter, and more seamless. As the Alliances Manager, Europe (Logitech for Business), you will hold a pivotal role in developing and scaling our ecosystem of strategic alliances across team and personal workspace solutions. In line with Logitechs innovation-driven culture, this role requires expertise in alliance management, strategic partnerships, and cross-functional collaboration to drive joint go-to-market initiatives, pipeline growth, and revenue across Europe.Key ResponsibilitiesAlliance Strategy PlanningDefine and execute the European alliances strategy for Logitech for Business across video collaboration, personal workspace, peripherals, and emerging solutions, aligned with regional sales, marketing, and product priorities.Build and negotiate joint business plans with strategic partners (technology, OEM, ISV, resellers, service providers), including revenue quotas, solution focus, country coverage, deal structures, channel priorities, and co-marketing investments.Identify and prioritize new alliance opportunities (e.g., vertical solutions, workplace platforms) to accelerate Logitech for Business growth in enterprise, mid-market, and SMB segments.Partner Relationship Management Revenue OwnershipOwn day-to-day executive and field relationships with a portfolio of alliances, serving as the central point of contact for Logitech for Business in Europe; drive partner quota attainment through joint account mapping and sales cycles.Design scalable sell-with and sell-through motions that attach Logitech solutions to channel and alliance partner offerings (devices, cloud services, managed services), owning pipeline generation and forecasting for assigned alliances.Enable channel and alliance partner sales and technical teams through training, certifications, playbooks, and regular business reviews to maximize adoption, advocacy, and bookings.Cross-Functional ExecutionPartner closely with regional sales leaders, account managers, and global alliance teams to embed partners into account plans, territory reviews, and key pursuits, ensuring seamless sales cycle support.Collaborate with marketing to design and deliver joint campaigns, events, webinars, and demand-generation programs tailored to European markets.Work with product management and engineering to localize integrations, certifications, and launches, incorporating partner feedback into the roadmap.Performance Tracking, Financial Modeling OptimizationOwn alliance performance KPIs including partner-sourced pipeline, revenue attribution (direct/influenced), win rates, activation rates, and ROI; conduct quarterly business reviews (QBRs) with financial modeling and forecasts.Analyze partner economics, pricing models, deal structures, and market trends to recommend optimizations, contract renegotiations, or incremental investments.Report actionable insights to leadership on alliance impact, risks, and opportunities to inform broader Logitech for Business strategy.Required Skills and QualificationsExperience5–8 years in alliances, strategic partnerships, business development, or channel sales within B2B technology, with multi-country European experience and proven quota attainment.Track record building revenue-generating alliances in collaboration, end-user computing, workplace technology, or SaaS ecosystems.Analytical Commercial AcumenStrong understanding of B2B go-to-market models (sell-to, sell-with, sell-through) and partner economics across distributors, resellers, system integrators, and service providers.Expertise in financial modeling, pipeline forecasting, KPI tracking, and contract negotiation to drive profitability and growth.Strategic Relationship SkillsAbility to influence senior stakeholders internally and at partner organizations, thriving in a matrixed, international environment.Excellent communication, presentation, and negotiation skills in English; additional European languages advantageous.Tools Systems ExpertiseProficiency with CRM platforms (e.g., Salesforce), partnership management tools, financial modeling (Excel), and BI tools (Tableau) for performance tracking, forecasting, and reporting.Preferred SkillsFamiliarity with Logitech for Business portfolio (video collaboration, personal workspace, peripherals) and unified communications ecosystems (e.g., Microsoft, Google, Zoom).Willingness to travel within Europe (25–40%) for partner meetings, events, and customer engagements.Key Performance Indicators (KPIs)Partner-Sourced Pipeline: Growth in qualified opportunities generated through alliances.Revenue Attribution Quota Attainment: Partner-influenced and direct revenue from joint initiatives.Joint Marketing ROI: Impact of co-marketing programs on demand and conversions.Alliance Activation Win Rate: Onboarding, training completion, tier progression, and deal close rates.Financial Modeling Accuracy: Forecast precision and cost savings from partner negotiations.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.
Negotiable
No requirement for relevant working experience

Cake Job Search

Join Cake now! Search tens of thousands of job listings to find your perfect job.