Cake Job Search

Omnichat (原Easychat）創辦於 2017年，是來自香港的新創企業，專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正擴大市場版圖：台灣、香港、馬來西亞、新加坡等多個亞洲城市品牌客戶。客戶的成長是我們最重視的一環，而作為客戶成功顧問，你將是團隊與客戶溝通的橋樑。瞭解需求、解決問題、協助客戶成功導入，將客戶的需求反饋給產品團隊，從而協助公司打造更棒的產品。我們需要親切、熱情、有責任感的你一起加入Responsibilities【協助客戶成功，續約及加購業績KPI達成】－評估客戶系統成效、確保完成客戶系統後續續約－檢測客戶使用產品成效並與其定期進行成效會議，提供可行的行銷規劃建議－觀察市場及行銷策略資訊、掌握跨渠道自動化再行銷的操作，並能為客戶提供有效建議，提升客戶使用率和銷售轉換率－主動挖掘和梳理客戶需求與預期成果，協助規劃初步技術解決方案，並完成系統方案升級或功能加購－建立及維護長期良好客戶關係，擔任客戶與產品團隊之間的橋樑【協助客戶導入專案規劃與客戶協作】－與客戶進行教育訓練與系統上線輔導－依據客戶使用系統平台，與內部工程團隊和客戶 IT 團隊合作，協助測試及數據串接等實務問題，確保專案準時上線【產品文件與知識內容建立】－撰寫產品操作手冊、系統流程指引、常見問題（FAQ）及解決方案，讓客戶能快速自助查找資訊－定期更新教學文件與知識庫，提升內部團隊與客戶的使用經驗

客戶的成長是我們最重視的一環，我們正在尋找具備策略思維與卓越溝通能力的客戶經理，負責擔任Omnnichat大型客戶的數位轉型顧問，提供諮詢服務給各產業龍頭企業（如：全球知名專櫃保養品牌、大型食品集團、跨國時尚集團、醫美、旅遊等產業），協助解決方案成功部署、產出績效並實現商業目標。https://www.omnichat.ai/tw/Responsibility● 成為客戶的主要聯繫窗口，經營長期、互信的合作關係● 培訓陪跑客戶使用我們的產品，提出優化建議，幫助客戶跟我們一起成長● 規劃客戶的續約和加售策略，根據使用成效與商業目標，與客戶共同達成長期合作機會● 關注最新的 MarTech 趨勢，引導客戶探索創新應用方式● 和我們內部的 PM、技術、行銷等團隊密切合作，確保專案順利推進● 持續聽客戶的聲音，整理使用者反饋，和產品團隊一起打造更棒的產品

We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture

有別於前期提供留學、遊學顧問的角色，美國求職顧問主要協助『已在赴美就讀大學/研究所的留學生』，提供專業諮詢服務之於美國簽證限制、在校規劃、求職策略、履歷技巧以及面試準備等。主要職責: 客戶服務與運營 (50%)：根據客戶需求提供專業的美國求職建議服務以及未來待辦事項、時程規劃等，管理客戶關係，並追蹤交付成果與時間表。優化內部流程提高效率。業務發展與成長 (50%)：建立與組織、大學及業界專業人士的戰略合作夥伴關係，管理社交媒體帳號，並辨別新的業務開發機會以協助公司擴展。 為何加入: 彈性工作時間與遠程工作環境。高度自主與專案擁有權。

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Travel Required for internal strategy sessions, sales summits, industry events, and strategic customer engagements.The Team and Role:Logitech is a global leader in designing products that bring people together through meaningful experiences. At Logitech for Business, we empower organizations to enhance collaboration, productivity, and communication through innovative technology solutions. Join us in shaping the future of work and driving impactful connections.About the RoleThe Logitech for Business (L4B) Inside Sales Specialist This role combines the strategic demand generation of a Business Development Representative with the full-cycle selling and account management of an Inside Sales professional. You will be the engine for pipeline growth and revenue execution, responsible for identifying new opportunities, nurturing relationships, and closing deals .This role is structured across multiple levels, offering a clear career path with increasing responsibility, account complexity, and ownership.Key ResponsibilitiesStrategic Prospecting Lead Generation: Execute targeted outbound campaigns using tools like ZoomInfo, LinkedIn Sales Navigator, and sales engagement platforms.Sales Execution Opportunity Management: Co-Manage and nurture a pipeline of net-new, cross-sell, renewal, and run-rate deals i Take responsibility for driving deals from qualification to close, including managing deal registrations, and driving the leads after conversion within your remit ti close,Customer Engagement Relationship Management: Build and maintain strong relationships with customers and help drive Distribution relationships and opportunties, as directed. Educate stakeholders on Logitech’s portfolio (UC, video collaboration, workspace solutions) and align solutions to their business challenges.Cross-Functional Collaboration Strategy: Partner closely with all aspects of the ANZ business. Drive event attendance and promotion.Key QualificationsExperience: Ranges 2-5 years, in inside sales, sales development, or B2B sales, preferably in SaaS or technology.Communication Skills: Exceptional written, verbal, and presentation skills, with the ability to engage everyone from prospects to executives.Technical Product Aptitude: Familiarity with Unified Communications, video collaboration tools, and workspace solutions. Experience with Logitech products is a plus.Sales Tools Proficiency: Hands-on experience with Salesforce CRM, LinkedIn Sales Navigator, ZoomInfo, and sales engagement platforms.Ability to build rapport, articulate value propositions, negotiate, and close deals. Mindset: Self-motivated, resilient, and results-oriented with a strong desire to build a career in sales.Organization: Superior time management and the ability to prioritize a high volume of activities across multiple accounts and platforms#LI-LC1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Job Description: Alliances Manager, Europe – Logitech for BusinessReporting to: Head of Logitech for Business, EuropeLocation: London, MunichAt Logitech, we are committed to creating quality products that make everyday experiences and collaboration better, smarter, and more seamless. As the Alliances Manager, Europe (Logitech for Business), you will hold a pivotal role in developing and scaling our ecosystem of strategic alliances across team and personal workspace solutions. In line with Logitechs innovation-driven culture, this role requires expertise in alliance management, strategic partnerships, and cross-functional collaboration to drive joint go-to-market initiatives, pipeline growth, and revenue across Europe.Key ResponsibilitiesAlliance Strategy PlanningDefine and execute the European alliances strategy for Logitech for Business across video collaboration, personal workspace, peripherals, and emerging solutions, aligned with regional sales, marketing, and product priorities.Build and negotiate joint business plans with strategic partners (technology, OEM, ISV, resellers, service providers), including revenue quotas, solution focus, country coverage, deal structures, channel priorities, and co-marketing investments.Identify and prioritize new alliance opportunities (e.g., vertical solutions, workplace platforms) to accelerate Logitech for Business growth in enterprise, mid-market, and SMB segments.Partner Relationship Management Revenue OwnershipOwn day-to-day executive and field relationships with a portfolio of alliances, serving as the central point of contact for Logitech for Business in Europe; drive partner quota attainment through joint account mapping and sales cycles.Design scalable sell-with and sell-through motions that attach Logitech solutions to channel and alliance partner offerings (devices, cloud services, managed services), owning pipeline generation and forecasting for assigned alliances.Enable channel and alliance partner sales and technical teams through training, certifications, playbooks, and regular business reviews to maximize adoption, advocacy, and bookings.Cross-Functional ExecutionPartner closely with regional sales leaders, account managers, and global alliance teams to embed partners into account plans, territory reviews, and key pursuits, ensuring seamless sales cycle support.Collaborate with marketing to design and deliver joint campaigns, events, webinars, and demand-generation programs tailored to European markets.Work with product management and engineering to localize integrations, certifications, and launches, incorporating partner feedback into the roadmap.Performance Tracking, Financial Modeling OptimizationOwn alliance performance KPIs including partner-sourced pipeline, revenue attribution (direct/influenced), win rates, activation rates, and ROI; conduct quarterly business reviews (QBRs) with financial modeling and forecasts.Analyze partner economics, pricing models, deal structures, and market trends to recommend optimizations, contract renegotiations, or incremental investments.Report actionable insights to leadership on alliance impact, risks, and opportunities to inform broader Logitech for Business strategy.Required Skills and QualificationsExperience5–8 years in alliances, strategic partnerships, business development, or channel sales within B2B technology, with multi-country European experience and proven quota attainment.Track record building revenue-generating alliances in collaboration, end-user computing, workplace technology, or SaaS ecosystems.Analytical Commercial AcumenStrong understanding of B2B go-to-market models (sell-to, sell-with, sell-through) and partner economics across distributors, resellers, system integrators, and service providers.Expertise in financial modeling, pipeline forecasting, KPI tracking, and contract negotiation to drive profitability and growth.Strategic Relationship SkillsAbility to influence senior stakeholders internally and at partner organizations, thriving in a matrixed, international environment.Excellent communication, presentation, and negotiation skills in English; additional European languages advantageous.Tools Systems ExpertiseProficiency with CRM platforms (e.g., Salesforce), partnership management tools, financial modeling (Excel), and BI tools (Tableau) for performance tracking, forecasting, and reporting.Preferred SkillsFamiliarity with Logitech for Business portfolio (video collaboration, personal workspace, peripherals) and unified communications ecosystems (e.g., Microsoft, Google, Zoom).Willingness to travel within Europe (25–40%) for partner meetings, events, and customer engagements.Key Performance Indicators (KPIs)Partner-Sourced Pipeline: Growth in qualified opportunities generated through alliances.Revenue Attribution Quota Attainment: Partner-influenced and direct revenue from joint initiatives.Joint Marketing ROI: Impact of co-marketing programs on demand and conversions.Alliance Activation Win Rate: Onboarding, training completion, tier progression, and deal close rates.Financial Modeling Accuracy: Forecast precision and cost savings from partner negotiations.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Role:As a Territory Sales Representative, you will be responsible for the overall sales strategies and results  within a specific geographical region. You will work to identify potential customers, build relationships with them, and effectively communicate the benefits of products or services .  You will be responsible for regional business planning, negotiation, promotion and sales target achievementPlans and directs all sales activities including planning and implementing forecasts, developing policies as well as staffing and training of the sales force. May have responsibility for the pre-sales function. Establishes short and long term goals and quotas in line with corporate objectives.Your Contribution:- Develop existing distributor network and increase sales channel within the territory.- Drive new channel / new business development and expansion, build and manage dealer network, improve sales amount- Enhance brand market influence and market share- Ensure that the key sales shops, brand show, product display, promotion execution, and the key SKU of new product distribution display and coverage. - Provides direct supervision to skilled support ICs.  Focuses on coordination and daily operation of the team- Sets priorities and establishes day-to-day deadlines and approaches for completing assignments- Provides direction to employees according to established policies and management guidance- Maintain and develop existing customer relationships- Identify and develop new direct business opportunities.- Generate sales of Logitech equipment, accessories and consumables consistent with budget levels for the designated sales territory.- Identify and understand customers’ technical requirements and deliver a full technical and commercial solution, including the negotiation of high value contracts.- Travel to existing and potential customers within the designated sales territory to promote equipment purchases, identify sales opportunities, as well as offer high level technical advice / recommendations to our customer base.- Provide assistance with basic equipment installations and general on-site training as required to ensure proper care and use of equipment.- Carry out sales administration tasks required to support sales activities and document changing customer profiles.- Maintain records of customer contacts using a well-developed CRM system, ensuring that key contact information is updated, appointment purposes and results are logged and forecast information is accurate – previous experience of Infor CRM, Salesforce CRM would be advantageous.- Provide management with accurate forecasts of potential sales on an on-going basis.To report and manage KPI’s for the territory to the Technical Commercial Director.- Maintain dialog with existing customers to provide technical support, product information and updated pricing / quotations.- Attend trade shows, exhibitions, seminars and workshops to promote Logitech products, and developing and managing further sales opportunities from these events.Your Qualifications and Skills:- At least 5 years prior successful sales experience in semiconductor equipment , scientific equipment or capital equipment sales.- Experience of delivering exceptional customer service, sales growth and customer retention.- Experience of managing a small group of distributors and identifying new sales partners to develop sales channel in a sales territory.- Solid experience of selling technical solutions and services.- Extensive experience in all aspects of customer relationship management.- Highly motivated self -starter, with a flexible and organized approach to business.- Drive and maturity required to carry out autonomous function and to deliver key business targets.- Strong commercial acumen and a consultative and honest approach to securing sales.- Proven flair for communicating confidently with different cultures and be experienced in presenting to groups.- Highly organised with the ability to multi-task- Expertise in managing / arranging customer meeting using Video Call applications- Expertise in group presentations (PowerPoint)- Knowledge of computer software programs, CRM, QMS, ERP systems, Microsoft Office, Microsoft Excel and Word, with strong writing and communication skills#LI-ET1/LPAcross Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Tugas dan Tanggung Jawab: - Membuat planning marketing & pencapaian target sales. - Bertanggung jawab atas strategi digital marketing dan promosi untuk meningkatkan brand awareness secara online maupun offline. - Meneliti dan menganalisis tren pasar, serta data customer. - Menjalin dan mengembangkan kerja sama dengan Key Opinion Leaders (KOL) untuk menyelenggarakan acara promosi di media sosial maupun offline. - Menyusun anggaran marketing per bulan sesuai dengan strategi marketing yang ditentukan. - Melakukan evaluasi bulanan dan tahunan secara berkala terhadap aktivitas marketing ataupun promosi yang dilakukan. - Mengelola Customer Relationship Management (CRM). - Melakukan pembinaan dan penilaian terhadap kinerja bawahan.

Deliver operation and execution for e-Commerce business of all FnB categories under direction of eBusiness Manager by brand by partners, including growth strategy, strategic shopper marketing plan, optimized ecommerce media, CRM plan, portfolio management, promotion gift management, content building, monitoring, budget/investment planning & control. FnB eBusiness works directly with ePartner on the Marketing Planning and execution while the sales operation is led by NiM eCommerce Team. Strengthen relationship with external online customers: Based on JBP, breakdown into monthly Marketing & Campaign calendar by brands and by customer to avoid customers' conflict, strenthen dashboard from sell-in and sell-out. Optimize and tracking of investment mapping with Sales target.Ensure healthy metrics for online sales: traffic, %CR, offtake trend, ROAS & guided GMV from paid media...Lead Ecommerce Campaign & Merchandising Planning and execution.Lead Co-brand and partnership management to access potential matching target audience and extra value exchange .Ensure digital shelf & new initiatives update: SIS management, E-content, product page, landing page, thumbnail... 2. Internal collaboration with Brand team, Finance controller, Demand planning, Sales team, Channel development team: Co-Lead to build, consolidate, incorporate FY Marketing & Ecommerce campaign with brand campaign calendar from BU to ensure offtake grow inline with Bu strategyCo-Lead marketing solutions & Meta ads, Google performance ads: paid search, organic search (eRetailer Search), livestream, social activities, KOL affiliate, publisher affiliate,...Monthly detailed SKU sales booking with sales team based on latest update campaign calendarCommercial plan for gift with purchase and on-top gift scheme: campaign and BAUAnnual planning source of growth for Online channels3. Working with agencies and enablers for: Brief media based on EC target progress & campaign calendar, ensure optimize CPC and ROAS and to deliver with JBP commitment for platformsQuarterly catch up with Meta and Google for system update, new initiatives and cascade to media agencyQuarterly, H1, H2, AOP review with media agencyFind room to optimize and scale up efficiency media via market intelligence tools 4. With the support of local research, insight data from ePartners to develop deeper online consumer and shopper understanding for Nutrition Category. 5. Leverage this understanding to develop impactful media and ecommerce strategies to deliver the desired KPIs. 6.Ensure activities will comply to FTSE4Good , WHO-Code, Nestlé policies and Instructions and local legislation in the context of delivering objectives by self/entire team.