KEY RESPONSIBILITIES Deliver multi-channel customer support (phone, email, online) to resolve technical issues and handle requests related to networking devices, security cameras, and other products for SMB and SME customers. Conduct product consultations, configurations, and remote setup assistance, including on-site support when required. Support customers in solution design and provide guidance on product optimization and best practices. Process and resolve technical customer inquiries in a t
3 years of experience required
No management responsibility