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Role DescriptionAs a Technical Support Specialist, you will play a crucial role in the Operational Excellence Team that owns support processes with our partners using our products and services. To succeed in this role you should be an excellent communicator with solid problem-solving skills. Your primary responsibility will be to support seamless experiences for our partners. Your day-to-day responsibilities will include troubleshooting technical issues, findi

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.Be a true ambassador by empowering our customers to build their online success!Dive deep into the world of IT by polishing your technical expertise daily

好日子A Nice Day Inspector 的願景：『讓每個起家與回家的人更安心踏實，未來的每一天日日是好日。』好日子科技驗屋透過專業科技與產品工具解決住屋問題，樹立行業標準、透明化住房環境的每一哩建造之

Why Join Us – Why Should You Choose Filum? Filum is a B2B startup in the AI sector, focusing on Customer Service and Customer Experience — a rapidly growing industry in Vietnam and the region. At Filum, you will: Work directly with the founding team in an open, fast-paced environment that emphasizes personal growth Gain hands-on experience in a modern Customer Success team, where your role goes beyond “support” to include “partnering and c

• Memberi tanggapan terhadap pertanyaan dari pelanggan. • Menjawab telepon, email, atau faks dari pelanggan. • Membantu menyelesaikan masalah dari pelanggan. • Menjalin komunikasi dengan pelanggan dari berbagai saluran. • Menjelaskan atau menginformasikan produk yang disediakan perusahaan. • Membuat proses pesanan, mengisi formulir, dan permintaan pelanggan. • Mengarsipkan catatan interaksi dengan para pelanggan. • Menjadi penghubung antara pel

Customer Service jobdesk:1. Membuat jadwal penyewaan alat rental2. Memastikan jadwal sewa customer tidak berbenturan dengan customer lainnya (mengecek stock alat rental)3. Menyiapkan peralatan yang akan di rental oleh customer4. Memeriksa peralatan yang dikembalikan oleh customer setelah jadwal rental5. Melakukan maintenance peralatan rental6. Membuat invoice/penagihan kepada customer

Customer Service Representative w/ English and Mandarin fluency Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality. Ability to liaise with other departments as necessaryIdentify process improvement opportunities and raise through the appropriate forumSupport customers direc

※提供績效獎金，以即時文字為主服務線上用戶。『工作簡述』 　－國際金融市場平台用戶服務(文字/中文語)。 　－線上提供用戶即時諮詢並妥善處理客訴問題。 　－用戶關係維繫及活動推薦、說明。 　－跨部門合作與

接聽電話及回覆文字客服訊息（Email & 社群訊息）。將顧客的心聲蒐集並回饋給內部相關部門，並主動提出優化顧客體驗的建議。

Responsibilities Kelola panggilan telepon masuk dalam jumlah besarHasilkan prospek penjualanMengidentifikasi dan menilai kebutuhan pelanggan untuk mencapai kepuasanBangun hubungan dan kepercayaan yang berkelanjutan dengan akun pelanggan melalui komunikasi yang terbuka dan interaktifMemberikan informasi yang akurat, valid dan lengkap dengan menggunakan metode/alat yang tepatMemenuhi target penjualan tim pribadi/layanan p