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Job Overview As a Project Manager, you will play a key role in empowering Cymetrics' customers to grow and succeed with our cybersecurity solutions. You will also act as the voice of our customers, helping to shape Cymetrics’ product roadmap and future development. This role involves gathering and analyzing client needs, managing projects end-to-end, and coordinating cross-functional teams, including engineering resources and deliverables. Additionally, you will collaborate with our Partnership

Elevate Your Customer Service Career: Join Featurii’s Exclusive Talent Pool Featurii, a leading recruitment technology company backed by Y Combinator, Antler, and VinaCapital, is on a mission to transform talent acquisition. Our cutting-edge platform connects top candidates with thousands of premier employers seamlessly via a Common Application System. With just one application, you can now apply to thousands of qualified companies that are looking for standout talents just like you. Opportuniti

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner. Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about. Be a true ambassador by empowering our customers to build their online success! Dive deep into the world of IT by polishing your technical expertise daily. Deliver impactful work on a global

TRÁCH NHIỆM CÔNG VIỆC / RESPONSIBILITIES: Khu vực sảnh/ Lobby area: Thực hiện checklist hàng ngày cho khu vực tiền sảnh: kiểm tra công tác vệ sinh, trang thiết bị, tác phong của nhân viên nhà thầu (an ninh và vệ sinh)/ Daily checklist for front Office : ensuring the inspection of cleanliness, equipment, and the professionalism of the contractor’s staff. 2. Khu vực quầy Chăm sóc khách hàng/ Customer Service Counter: Đảm bảo khu

• Tiếp nhận và hỗ trợ chăm sóc khách hàng. • Tham gia đóng góp ý kiến, đề xuất và thực hiện các kế hoạch CSKH, đo lường mức độ hài lòng của khách hàng về dịch vụ. • Thực hiện công việc khác theo sự phân công của cấp trên.

What You Will Do: Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner. Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about. Be a true ambassador by empowering our customers to build their online success! Dive deep into the world of IT by polishing your technical expertise daily. Deliver impactful work on a global

Improve customer service experience and create engaged customers Take ownership of customers' issues and set the resolution Set a clear mission and deploy strategies focused toward that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyse services statistics and compile accurate reports Mentor and develop customer services agents and nurture an environment where they can excel through encouragement and emp

We are seeking an experienced Service Engineer to provide technical support and after-sales service for our AI server products. This role includes formulating warranty policies, planning spare parts inventory, managing outsourced services, and meeting customer SLA (Service Level Agreement) requirements. The ideal candidate should possess a deep understanding of AI server hardware and software, along with excellent service planning and execution skills to ensure customer satisfaction and product

固定休日 工作地點: 近象山捷運站 This is a full time position with full paid training and comprehensive induction program - conducted at our Taipei office!! Shift hours: 9am-6pm , Monday to Saturday shift rostered, Sundays off Location: Xinyi Dist., Taipei (near Xiangshan MRT Station) If you are : Someone that is used to a high volume of calls and pays attention to detail. Someone who has exceptional verbal communication skills in

Introduction to the job Service coordinator Role and responsibilities Supports departments in an administrative, organizing and supporting way, to collaborate with ASML CS Site operation and business develop Education and experience Bachelor Skills Good skill on Microsoft office programs (word, excel, power point, outlook). Communication skills, Fluent English ability in listening, speaking, reading and writing. • Attention to details, consistently adheres to rules and processes. • Enthusiastic