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Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. Experience in the following areas: relational databases, database internals, distributed databases, storage, SQL. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. Experience with C/C++ and designing and developing large-scale distributed systems or relational databases in concurrency control, indexing, transactional systems, multithreading and synchronization, compilers, query processing. Experience with RDBMS internals. Experience with query optimization and compilers. About the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. AlloyDB is part of the Google Cloud Platform (GCP) Database area that focuses on Relational Databases (RDBMS); a business opportunity and growth accelerator for other GCP products.AlloyDB is a new enterprise grade transactional database. This new product combines the familiarity of open source PostgreSQL front-end, with custom-built storage and query engines for availability, performance, security and manageability. The product unlocks a huge market opportunity for enterprise databases to move easily into the cloud, without sacrificing commercial DB features.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Write product or system development code for high-performance database internals, specifically focusing on the design and implementation of query engines for AlloyDB. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies, driving architectural direction for large-scale distributed systems and transactional consistency. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality, including performance benchmarking and optimization of query execution. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in product management or related technical role. 2 years of experience developing or launching products or technologies within databases, analytics, big data, or a related area. Preferred qualifications: Experience with relational databases and building cloud database services. Experience creating product road maps from conception to launch, driving the product goal, defining the Go-to-Market (GTM) strategy, and leading design discussions. Experience in Cloud, developer tools, database management, and building AI capabilities in data management solutions. About the jobAt Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive database and Artificial Intelligence (AI) product strategy and road map for the AlloyDB for PostgreSQL portfolio. Engage with customers and partners to understand their needs and build platform features to enable use cases. Partner with engineering, research, and key stakeholder teams to align road map and Objectives and Key Results (OKRs) across Google Cloud. Work with quantitative research to implement a data-driven framework to define key business metrics that help the team understand and improve the developer experience. Communicate product strategy to executive leaders, engineering, and cross-functional teams, and influence to gain consensus and required resources to deliver. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in product management or related technical role. 3 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc). Experience developing or launching products or technologies within databases, analytics, big data, or a related area. Preferred qualifications: Experience in cloud, developer tools, database management, and building AI capabilities in data management solutions. Experience with relational databases and building cloud database services. Experience creating product roadmaps from conception to launch, driving the product goal, defining the Go-to-Market (GTM) strategy, and leading design discussions. About the jobAt Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. AlloyDB is part of the Google Cloud Database area and focuses on Relational Databases (RDBMS) space a business opportunity and growth accelerator for other Google Cloud products. AlloyDB is a new enterprise grade, cloud native transactional database for high availability and performance. AlloyDB, combines the familiarity of open source PostgreSQL front-end, with custom-built storage and query engines for excellent availability, performance, security and manageability.In this role, you will contribute to both the database control plane and the database kernel, and additionally focus on integration with extended functionalities in the Google Cloud ecosystem, developer tooling and database clients. You will also focus on open source contributions from the project.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive database and Artificial Intelligence (AI) product strategy and roadmap for the AlloyDB for PostgreSQL portfolio, including wider Google databases level alignment. Engage with customers and partners to understand their needs and build platform features to enable use cases. Partner with engineering, research and key stakeholder teams to align roadmap and Objectives and Key Results (OKRs) across Google Cloud. Work with quantitative research to implement a data-driven framework to define key business metrics that help the team understand and improve the developer experience. Communicate product strategy to executive leaders, engineering and cross-functional teams, and influence to gain consensus and required resources to deliver. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree in Computer Science, a related field, or equivalent practical experience. 2 years of experience with database internals and AI algorithms. Preferred qualifications: Bachelor's degree in Computer Science, or a related field. Experience with software development in C and C++. Experience with RDBMS kernel or RDBMS storage. Experience in building, testing and supporting managed services on the Cloud. Experience working with worldwide distributed technical teams. Knowledge of RDBMS core functions such as serializability and consistency. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Write product or system development code for high-performance database internals, specifically focusing on the design and implementation of query engines for AlloyDB. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies, driving architectural direction for large-scale distributed systems and transactional consistency. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality, including performance benchmarking and optimization of query execution. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience programming in C++, Java, Python, Kotlin or Go. 5 years of experience testing, and launching software products. 3 years of experience with software design and architecture. Preferred qualifications: Master’s degree or PhD in Engineering, Computer Science, or a related technical field. Experience with software development in C and C++. Experience with database internals (e.g., PostgreSQL, MySQL), query optimization and compilers. Experience leading a team of software engineers to build, and deliver managed services. Experience with RDBMS internals. Knowledge of RDBMS core functions such as serializability and consistency. About the jobGoogle's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. AlloyDB is part of the Google Cloud Database area and focuses on Relational Databases (RDBMS) space - a multi-billion dollar business opportunity and growth accelerator for other Google Cloud products. AlloyDB is a new enterprise grade, cloud native transactional database for high availability and performance. AlloyDB, combines the familiarity of open source PostgreSQL front-end, with custom-built storage and query engines for availability, performance, security and manageability. The AlloyDB India team contributes to both the database control plane and the database kernel, and additionally focuses on integration with extended functionalities in the Google Cloud ecosystem, developer tooling and database clients. The team is also focuses on Open Source contributions from the project.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Write product or system development code for high-performance database internals, specifically focusing on the design and implementation of query engines for AlloyDB. Participate in and lead design reviews with peers and stakeholders to decide amongst available technologies, driving architectural direction for large-scale distributed systems and transactional consistency. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Take ownership of specific components and contribute to the team's technical discussions, continuously learning and applying best practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality, including performance benchmarking and optimization of query execution. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor’s degree, or equivalent practical experience. 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 3 years of experience in a technical leadership role. 2 years of experience in a people management or team leadership role. Experience with cloud computing (e.g., applications, infrastructure, storage, and platforms and data). Experience deploying and managing cloud-based applications. Preferred qualifications: Bachelor’s degree in Computer Science. Experience with software development in C and C++. Experience with database internals (e.g., PostgreSQL, MySQL), query optimization and compilers. Experience leading a team of software engineers to build, and deliver managed services. Experience with RDBMS internals. Knowledge of RDBMS core functions such as serializability and consistency. About the jobLike Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally. AlloyDB is part of the Google Cloud Database area and focuses on RDBMS space; a multi-billion dollar business opportunity and growth accelerator for other Google Cloud products. AlloyDB is a new enterprise grade, cloud native transactional database for high availability and performance. AlloyDB, combines the familiarity of open source PostgreSQL front-end, with custom-built storage and query engines for availability, performance, security and manageability.In this role, you will contribute to both the database control plane and the database kernel, and additionally focus on integration with extended functionalities in the Google Cloud ecosystem, developer tooling and database clients.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams. Set clear expectations with individuals based on their level and role, align to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching. Develop the mid-term technical goal and roadmap within the scope of your (often multiple) teams. Evolve the roadmap to meet anticipated future requirements and infrastructure needs. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Manage technical issues related to performance, scalability, concurrency, and reliability in a large-scale distributed database system. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

我們正在尋找一位具備資料庫架構思維與穩定維運能力的 DBA， 負責公司多樣化資料庫系統的建置、監控與效能優化， 確保關鍵業務系統持續穩定、安全且高可用。 💼 工作內容 負責 Oracle、MySQL、ClickHouse 等資料庫系統之建置、管理與維運。 執行 資料備份、異地備援與災難復原 (DR) 機制，確保資料安全。 監控資料庫運作狀況，進行 效能調校、資源優化與容量規劃。 規劃並執行資料庫版本升級、遷移與架構調整。 參與專案導入與跨部門協作，提供技術建議與故障分析。 需配合 on-call 值班，負責突發事件的即時排除與系統修復。 維護資料庫主機、儲存設備與相關系統環境設定。

Minimum qualifications: Bachelor’s degree, or equivalent practical experience. 8 years of experience in software development. 3 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. 3 years of experience in a technical leadership role. 2 years of experience in a people management or team leadership role. Preferred qualifications: Experience in building and maintaining data platform. Experience with databases and performance troubleshooting. Knowledge of observability products (e.g. Datadog, Prometheus, ELK, OTel etc.). About the jobLike Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally. In this role, you will empower users to detect, understand, and optimize their databases through an easy, AI-powered experience. You will use AI/ML to provide “zero-admin” database management for enterprise users and developers. You will also deliver AI-assisted journeys for developer and database admin personas, including intelligent agents to monitor and troubleshoot the performance, health, and security of all Google Cloud Platform Databases.Additionally, you will help users manage their apps through Cloud Assist integrations. You will enable users to deploy and troubleshoot applications with one-click integrations that simplify the complexities of database and service layers.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Design and deliver innovative products in the Database Intelligence Platform team to all Google Cloud Platform (GCP) wide Databases (DB’s). Provide thought leadership and collaborate with product and engineering teams to ensure high-quality and delivery of Data platform, AI Agents, MCP servers related initiatives. Work closely with the team, engage in design and code reviews to ensure best practices and foster a culture of continuous improvement. Collaborate with leads across all DB teams in GCP (i.e. Cloud SQL, AlloyDB, Bigtable, FireStore, MemoryStore, Spanner) and ensure alignment on technical direction. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. Experience in front-end and back-end programming languages. Preferred qualifications: 5 years of experience with data structures or algorithms. Experience in end-to-end product development and full-stack web engineering, utilizing TypeScript to build scalable, high-quality applications. Experience in architecting cloud-based solutions and managing various databases using backend languages like Java or Kotlin and frontend frameworks like Angular. Experience in Agile collaboration and integrating AI technologies to drive technical innovation and solve complex software challenges. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Our mission is to provide a premier managed service that simplifies database administration, allowing DBAs to focus on high-impact tasks. We offer deep insights for performance optimization, AI-driven experiences, and powerful tools for developers to adopt cloud-native databases like Spanner, Bigtable, and Cloud SQL.As Google Cloud continues its rapid growth, you will lead the industry’s shift toward cloud-based software development. The team thrives on cross-functional collaboration between engineers, UX experts, and PMs. You are deeply committed to believing that a wide range of perspectives is essential for navigating the complex and dynamic landscape of global data.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Lead technical improvements and try new ideas to help the team grow. Build and launch high-quality features for large apps quickly. Partner with product and design teams to shape the user experience. Share your knowledge and learn from others to help the team succeed. Influence the future of the product by sharing your technical opinions. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development. Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices. Experience creating content for technical audiences and experience with web technologies (HTTP, HTML, DNS, TCP, etc.). Ability to participate in on-call rotation, including non-standard working hours, nights, weekends and holidays. Ability to communicate in English and Mandarin to support client relationship management in this region. Preferred qualifications: Experience with SQL/NoSQL database, open source software communities, Cloud networking solutions, or distributed computing technology (serverless, storage). Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols. Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling. Experience working with any public cloud services and infrastructure. Experience developing developer tools (e.g., automation, testing, debugging). Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues. About the jobThe High Touch Support team’s focus on solutions and customer-centric supportability and helps to avoid issues, build customer trust, and enable customer's growth and success on Google Cloud Platform (GCP).In this role, you will be a part of a global team that provides support to help customers make the switch to Google Cloud. You will provide a dedicated service to the customers, aiming to anticipate their needs, optimize product performance, and enable customer success. You will troubleshoot technical problems for customers with debugging, networking, system administration, updating documentation, and coding/scripting. You will make the products easier to adopt and use by making improvements to the product, tools, processes and documentation.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Work with customers on their production deployments to resolve issues and achieve product readiness and availability. Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and diagnosis. Act as consultant and subject-matter-expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud. Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product, and drive production. Participate in rotating on-call schedules including during nights, weekends and holidays, to ensure prompt resolution of customer-impacting technical challenges, as well as travel up to 15% in-region for meetings and onsite delivery activities as needed. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.