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Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in customer-facing services focused on translating enterprise customer needs into cloud solutions. Experience writing software in one or more coding languages (e.g., Java, Python, Go, C, C++ etc.). Experience in developing solution architectures through system design techniques (Sample topics include distributed systems, designing a system under certain constraints, simplicity, limitations, robustness and tradeoffs). Ability to communicate in both English and Bahasa Indonesia fluently in order to engage local customers and cross regional stakeholders. Ability to travel upto 20% of the time. Preferred qualifications: Experience architecting, developing software, or internet scale production-grade Infrastructure/migration solutions in virtualized environments, and demonstrated cloud architectural capabilities with a broad set of enterprise use cases. Experience working with channel partners, systems integrators, and third-party developers to deliver successful solutions. Experience designing and deploying distributed data processing systems. Experience in Infrastructure automation, DevOps or CI/CD. Knowledge of containerization and orchestration technologies such as Google Kubernetes Engine (GKE). Familiarity with standard IT security practices such as IAM, data protection, encryption, certificate and key management. About the jobThe Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As an Enterprise Architect, you will work with customers in helping transform their businesses through the innovative use of Google Cloud Platform. You will work cross-functionally, providing pre-sales enterprise architecture support, solutions delivery and migration, and engineering expertise for Google’s largest customers. As part of the professional services team, you will work on customer RFPs and proposal processes, partnering with Sales and Customer Engineering counterparts to deliver technical architecture and services strategy. You will help inform the scope of services staffing and timelines.You will advise customers on architecture best practices and architectural blueprints as the foundation for migration to Google Cloud. You are part of a team that will propose, develop, and implement new approaches as well as strive for execution consistency, and repeatability for these engagements. You will represent and deliver best practices across the areas of infrastructure/application/data modernization and more. You will collaborate cross-functionally within Google, as well as support our services partner community.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Provide skills and leadership to customers on enterprise-wide cloud architecture and migration planning for both scoping during presales process and during delivery. Recommend and document migration paths, integration strategies, and application architectures required to successfully implement complete solutions using best practices on Google Cloud. Drive the capturing, developing, and sharing of best practices internally and externally to scale expertise to accelerate implementation. Engage at executive technical stakeholder level with our customers providing a single technical point of contact for the customer into the consulting delivery team. Provide technical architecture and enterprise-wide Google Cloud subject matter expertise. Oversee technical delivery excellence, exceptional customer satisfaction, and accurate estimation of customer outcomes in partnership with the Delivery Executive and Program Manager. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

關於 Outo 奧拓 我們是 Outo 奧拓，正面挑戰傳統的跟團旅遊或 FIT 全自助模式，目標是成為全球華語市場中最大的「新型態自由行」旅遊品牌。我們是亞洲旅遊業界成長最快的團隊之一，透過創新的「新型態自由行」旅遊模式，結合跟團與自由行的優勢，幫助我們的顧客 0 規劃也能簡單享受自由行 100 分的樂趣。我們的高速成長來自我們想革新過時旅遊模式的使命，而這個使命讓一群卓越且充滿熱忱的團隊成員聚集在一起。我們的團隊運作精實快速、以數據驅動決策，並致力於革新人們的休閒旅遊方式。我們的團隊已經幫助了來自台灣、香港、新加坡、馬來西亞、美國和澳洲等國家的 4,000 多位顧客，以他們從未想像過的方式享受旅行。 【工作內容】 供應商與產品管理 開發、維護並管理印尼當地的供應商關係（包含合作旅行社、飯店、車隊、景點、餐廳等）協助進行價格談判、合約管理及日常溝通確保供應商服務品質符合公司標準，並處理任何交付問題 產品營運與訂單執行 操作公司內部預訂與營運系統，準確處理並確認印尼相關的客戶訂單 負責訂單系統的資料輸入 (Key-in)，維護產品資訊、價格與庫存的即時性與準確性持續優化訂單處理流程，主動發現並回報系統或流程中的問題點 在地品質控管與調研 依據公司需求，不定期進行實地景點考察或新服務的測試 必要時進行 On-site 客戶訪談，蒐集第一手的旅客回饋，作為產品優化的依據 監測印尼當地旅遊市場趨勢與競品動態，提供在地洞察 在地緊急支援 作為印尼在地的主要緊急聯絡人，處理旅客發生的即時狀況或緊急需求 (非一般例行諮詢) 在緊急情況下，迅速協調當地供應商（如車隊、飯店）解決問題 初期客服支援： 初期三個月為熟悉台灣客人習慣和訂單流程，協助處理客服諮詢 【工作型態與時間 】 全職，遠端工作（常需駐於印尼巴厘島）每週 40 小時，需能配合平日與週末的服務需求 排班方式依業務需求與主管安排調整 【Responsibilities】 Supplier and Product Management： Develop, maintain, and manage relationships with local Indonesian suppliers (including collaborating travel agencies, hotels, car fleets, attractions, restaurants, etc.).Assist with price negotiation, contract management, and daily communication.Ensure the quality of supplier services meets company standards and handles any delivery issues. Product Operations and Order Fulfillment： Operate the company's internal booking and operational systems, accurately processing and confirming Indonesia-related customer orders.Responsible for data entry (Key-in) into the order system, maintaining the timeliness and accuracy of product information, pricing, and inventory.Continuously optimize order processing procedures, proactively identifying and reporting any issues in the system or processes. Local Quality Control and Market Research： Conduct occasional on-site inspections of attractions or testing of new services as required by the company.Conduct on-site customer interviews when necessary to gather first-hand traveler feedback for product optimization.Monitor local Indonesian travel market trends and competitor activities, providing localized insights. Local Emergency Support： Serve as the primary local emergency contact in Indonesia, handling immediate situations or urgent traveler needs (not general routine inquiries).In emergencies, quickly coordinate with local suppliers (such as car fleets, hotels) to resolve issues.Initial Customer Service Support: For the first three months, assist with handling customer service inquiries to become familiar with Taiwanese customer habits and order processes. 【Work Type and Schedule】 Full-time, remote work (often required to be based in Bali, Indonesia).40 hours per week. We must be able to accommodate service needs on both weekdays and weekends.The shift schedule will be adjusted based on business needs and supervisor arrangement.

Be responsible over the readiness and stability of our systems.Create and maintain cloud-based infrastructure.Design and implement build, deployment, and configuration management.Build and test automation tools for infrastructure provisioning.Handle code deployments in all environments.Support and troubleshoot product and infrastructure issues in production environments.Develop and provide documentation on procedures.Perform system upgrades following new releases.Identify automation opportunities to improve operations. #VCF2023

As a Senior DevOps Engineer, you will be responsible to manage our on-prem and cloud-based infrastructure platform to support application workloads and system services for the entire company. You would be using various automation tools to manage the physical and virtualized servers that we have and serve as a subject matter expert for Kubernetes, Networking, OS, and virtualization technologies.Responsibilities Deploying, automating, maintaining, and managing various cloud-based and on-prem production systemAbility to lead and manage a team of experienced engineers to achieve targets and deliverables from stakeholders. This includes roadmap prioritization and task definition writing.Understanding the high-level overview of our architecture, and possessing the ability to systematically document new and existing requirements to ensure a smooth project delivery without miscommunication.Work closely with the Information security and infrastructure team in ensuring that we are adopting security best practices.Ensuring the availability, performance, scalability, and security of productions systemsSystem troubleshooting and problem-solving across platform and application domainsSuggesting architecture improvements, recommending process improvementsEvaluate new technology options to improve your infrastructure stack.Ensuring system security policies are properly remediated.Drive and implement auto-provisioning and scaling of servers, testing, and compliance checks using automation toolsHandle operational day-to-day tasks like being on-call, handling alert and incident