Cake Job Search

【Hour Loop 飛輪電商】在2013年成立，並於2022年初在美國那斯達克上市。作為亞馬遜 (Amazon) 第三方賣家，我們的工作不只廠商開發，還包括商品上架、價格制定，以及物流與庫存管理，通通一手包辦。 在百萬競爭對手中，我們透過獨特的營運模式，成功實現十年來的持續成長，並脫穎而出，在2022年底躍升為亞馬遜 (Amazon) 前十名的賣家！ 我們提供彈性且暢通的職涯管道，不綁年資，端看績效表現，從「獨立貢獻者」到「管理職」適性發展！如果你喜歡打磨自身專業能力，鑽研獨立的工作項目，便適合獨立貢獻者的角色；若你有準確遠見，善於溝通和帶領團隊，你可能就是未來的帶人主管！ 一、採購策略與商品管理 (約 70%)1. 分析市場銷售數據與季節性，發掘潛力商品並擬定相應的採購策略。2. 協助業務經理制定採購計畫，以維持合理的庫存水位。3. 持續追蹤商品銷售表現，計算潛在利潤並提供最佳採購建議。4. 透過價格策略維持並優化商品毛利率。5. 建立與分析銷售報表，辨識衰退品項並挖掘新的成長機會。二、流程優化與專案管理 (約 30%)1. 與跨部門合作，透過數據分析與自動化設計具擴展性與高效率的流程解決方案。2. 運用數據分析工具（Excel、SQL、Python、R 等）找出問題根因並驗證改善方案。3. 能獨立規劃並執行專案，於時程內交付具質量與影響力的成果。4. 善用內部系統工具，提出可行的流程優化建議並推動落地。任職條件1. 具 1–2 年以上相關工作經驗尤佳。2. 熟悉 Excel 基礎公式與功能（如：sum, count, xlookup, pivot, chart, VBA），具良好的數字敏感度；若具備 SQL 語法能力（如：JOIN, 欄位值轉換, 套件應用）及視覺呈現軟體（如：Looker, Tableau, PowerBI）則更佳。3. 具備獨立專案執行能力，能準時完成並交付成果。4. 擅長跨部門協調整合，並具備良好的數據分析與洞察能力。

一、職涯發展： 入職新人由專案助理 （Project Assistant）職位任用，於入職前即確認未來任職團隊，入職後有兩個月針對亞馬遜或其他電商平台等完整教育訓練。通過考核後依據部門類別晉升為專案經理（Project Manager），鑽研獨立的電商工作項目，作為獨立貢獻者的角色。或是轉任為 部門經理（Manager），作為6至10人的主管，制定團隊營運目標，監督與管理成員績效。 二、工作團隊任務簡述： 業務開發部（Business Development）：拓展產品通路，提高商品利潤。通路開發：開發並營運亞馬遜之外等其他電商平台，達成銷售額之成長 營運部（Operations）：降低營運成本，優化貿易流程。廣告投放：操作亞馬遜平台廣告，如：投放預算、點擊價格與關鍵字產品上架管理：撰寫產品簡介、設計關鍵字、修正網頁錯誤資訊與產品圖片維護產品分析管理：開發潛力電商商品及協助業務制定進貨策略，以維持庫存數量訂單審核：審核採購訂單並調整商品售價以符合銷售策略物流管理：倉庫及海運貨櫃進出口安排，包含庫存管理、訂艙、稅金、進出口程序等倉儲管理：整握全公司庫存庫齡概況，透過調價及不同促銷手法維持庫存健康程度客服與品質管理：針對限制性產品及高退貨率產品處理及建立預防機制 三、工作職責 完成所屬部門交派任務，負責制定與監控任務流程，並確保能符合公司規劃。具備設計、開發和發想創新解決方案的能力，與跨部門合作，透過AI工具、數據分析與自動化設計具擴展性與高效率的流程解決方案。具備良好的解決問題、創造力和簡化能力，並擁有良好的溝通和書寫技巧。能有效設計和優化標準作業程序，維持高效率產出。 四、教育訓練 業務開發部（Business Development）：針對各電商平台特性與需求安排學習內容，包含基本日常營運操作、銷售預測分析、毛利優化策略等，以利後續發展有效成長策略訂定基礎。 營運部（Operations）：於訂單審核團隊（Order Review Team）進行部門訓練，審核採購訂單並依據季節性需求調整商品進貨數量，優化審核系統流程及制定電商銷售策略。 如果您比起內部營運，後台支援，更希望接觸前線的廠商談判、選品採購與價格協調的工作內容，請同步參考我們在Cake上的「International Sales Representative」 https://www.cake.me/companies/hour-loop/jobs/international-sales-representative-74e719 【Hour Loop 飛輪電商】在2013年成立，並於2022年初在美國那斯達克上市。作為亞馬遜 (Amazon) 電商平台第三方賣家，我們的工作不只廠商開發，還包括商品上架、價格制定，以及物流與庫存管理，通通一手包辦。 在電商世界的百萬競爭對手中，我們透過獨特的營運模式，成功實現十年來的持續成長，並脫穎而出，在2023年底躍升為亞馬遜 (Amazon) 前十名的賣家！ 我們提供彈性且暢通的職涯管道，讓你站上國際電商舞台。我們不綁年資，端看績效表現，從「獨立貢獻者」到「管理職」適性發展！如果你喜歡打磨自身專業能力，鑽研獨立的電商工作項目，便適合獨立貢獻者的角色；若你有準確遠見，善於溝通和帶領團隊，你可能就是未來的帶人主管！

• Analyze Business Intelligence data to understand digital shopper’s behavior. • Explore new ideas and insight to develop eCommerce retail communication. • Handle eCommerce merchandising concept to develop shopping journey. • Develop business strategy with eCommerce customer. • Support implementation for delivering eCommerce shopper experience. • Execute SEM, SEO display ads related campaign

1. 自有品牌之採購選品與市場分析 (50%) (1) 經營長交期的採購策略，精準規劃新上架與舊品淘汰時機 (2) 每日追蹤 Amazon Seller Central 以及公司內部ERP系統（含 ASIN 銷量、轉換率、ROI、庫存週轉天數） (3) 以數據為基礎提出「選品 / 調價 / 促銷」等決策，並每月製作月報追蹤銷售表現 (4) 拓展自有品牌在多個電商平台 (e.g. Walmart, eBay) 的銷售量 2. 價格與利潤管理 (10%) (1)依毛利率目標制定定價區間，於利潤下降或庫存過高時即時提出降價或促銷方案 (2)與財務部協調付款細項，確認貨款付款方式與期限 3. 跨部門協作 (30%) (1)與物流團隊協調入倉排程DI與海空運 ETD／ETA (2)與訂單審核團隊監控補貨安全庫存，進行缺貨風險控制 (3)與廣告團隊制定廣告策略，檢視產品的廣告花費報酬比（ACOS/ROAS） (4)與庫存管理團隊制定促銷等銷售策略 (5)與產品頁面管理組合作經營品牌在Amazon的店舖 供應商管理與價格協調 (10%) (1)與中國工廠進行報價、出貨安排、品質處理等往來（含線上會議與郵件） (2)持續關注美國關稅、FDA/Prop 65 等法規，確保產品符合法規與Amazon平台規範

Replenishment Strategy Execution:Develop and implement replenishment strategies using sales forecasts, historical data, and demand patterns.Create and maintain advanced planning tools to ensure accurate and scalable replenishment processes.Generate and manage purchase requisitions, resolving discrepancies in pricing, quantities, and delivery timelines.Collaborate with suppliers to streamline purchase confirmation and ensure timely stock replenishment.Monitor replenishment accuracy and proactively address gaps to minimize stockouts and overstocking. Inventory managementAnalyze large-scale inventory data to provide actionable insights for stock optimization.Coordinate stock transfers between warehouses to maintain balanced inventory levels across multiple locations.Work closely with the Warehouse team to ensure accurate and timely physical stock movements.Identify slow-moving or excess inventory and recommend corrective actions. Supplier Cross-Functional Collaboration:Act as the primary point to support replenishment goals.Collaborate with cross-functional teams (e.g., Marketing, Business Development, Ops KAM...) to optimize supply chain performance.Detect and resolve supplier-related issues efficiently to ensure seamless operations and customer satisfaction.Support ad-hoc projects and requests from the team lead to enhance replenishment processes.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications: Bachelor's degree or equivalent practical experience. Experience in advertising, consultative sales, business development, online media environment, or marketing role. Preferred qualifications: Experience working in Google Ads. Ability to work towards strategic goals and multitask in a fast-paced environment. Ability to communicate in Mandarin fluently to interact with internal and external stakeholders. Excellent business acumen, organizational, problem- solving, and influencing skills. Excellent verbal and written communication skills. About the jobBusinesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. As an Account Manager, you will help to provide integrated, cross-platform advertising solutions to some of Google's largest partners within the e-commerce industry. You will support creation of account and campaign-specific proposals for customers by translating customer objectives into selecting Google ad solutions, and working with internal stakeholders to conduct research and learn about account or campaign relationships to complete proposals.Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.Responsibilities Build and manage relationships with clients, and develop an understanding of their business issues, marketing objectives, and success metrics. Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard. Plan for, and achieve, business growth targets, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives. Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present customers. Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

【關於我們】 我們是一家正處於快速成長期的新創質感品牌。在這裡，我們重視數據、鼓勵創新，並相信扁平化的團隊溝通能帶來最大的能量。如果你對電商產業充滿熱忱，喜歡看著商品在自己的精緻營運下帶來業績成長，歡迎加入我們的行列，與我們一起打造卓越的消費者體驗！ 【職位目標】作為電商營運專員，你將在主管的帶領與策略指導下，協助執行品牌官網與主要電商通路的日常營運。你將成為團隊不可或缺的執行樞紐，透過細心的賣場維護、活動跟進與基礎數據追蹤，與團隊共同推動業績成長。 【工作內容與職責】 負責官網與外部平台（如 Momo、蝦皮等）的商品上下架作業配合年度計畫與大檔期（如雙 11、品牌日），協助執行活動檔期設定、價格維護與促銷方案上線作為與外部平台窗口的溝通橋樑，跟進日常營運事務與資源洽談定期查看後台數據（如流量、銷量等），並產出基礎銷售報表，供團隊作為優化參考配合行銷團隊與商品團隊，確保各平台資訊與庫存同步更新【為什麼加入我們 / 福利制度】 提供保障固定年薪與透明的績效獎金制度，讓你的努力直接反映在收穫上 有機會接觸到多元的電商平台與行銷專案，與實戰經驗豐富的主管一起共事並學習策略思維

▋▍About Us｜關於我們（醫療 X 科技） 用溫暖與專業，陪伴每一位用戶的健康旅程。 慧康生技（Health2Sync）旗下的「智抗糖 App」是亞洲領先的慢性病管理平台。我們不只提供數據監測，更提供有溫度的服務。客服團隊是我們最貼近用戶的「第一線戰友」，我們不僅解決問題，更致力於創造卓越的用戶體驗，協助用戶在抗糖路上不孤單。 如果你具備高度共感力、熱愛解決問題，且對「數位醫療」與「大健康產業」充滿熱忱，歡迎加入我們，成為智抗糖與用戶之間最穩固的橋樑。 ▋▍Why Join Us｜為什麼加入我們 定義用戶體驗 (UX) 的核心：你的回饋將直接驅動產品迭代。你不是在「消極處理抱怨」，而是「積極參與優化」，與產品和工程團隊共同打造更好的 App。跨領域的實戰舞台：同時接觸「數位醫療 App」與「健康電商維運」，累積多元的服務經驗與後台管理技能。新創成長與透明文化：在扁平、開放的環境中工作，你的每一個好點子都能被聽見，並有機會參與從 0 到 1 的流程建立。平衡的工作節奏：專注於週一至週五的服務，我們重視工作效率與自主管理，讓你能在支持他人的同時，也保有良好的生活品質。 ▋▍Role Highlights｜職缺亮點 不只是客服，更是產品推手：你的分析報告將成為 App 升級的關鍵參考，看著產品因你的回饋而變得更好。電商維運的全才培養：從訂單流轉到存貨管理，你將完整掌握電商營運的每個環節。數位醫療產業的入場券：在全亞洲最大的糖友管理平台工作，建立你在健康科技（Health-Tech）領域的專業門檻。充滿活力的工作氛圍：與一群追求透明、幽默且熱愛新事物的人共事，在解決問題中獲得實質的成就感。 ▋▍Responsibility｜主要職責 [ 全方位用戶諮詢服務 ] 多渠道服務管理：管理公司客服信箱及 LINE@ 帳號，提供專業、親切的產品諮詢，並追蹤問題處理進度。疑難雜症排除：針對用戶提出的疑問（App 操作、生理數據同步等），協調相關單位提供解決方案。關鍵溝通執行：必要時以電話進行深度回覆，確保溝通品質與客戶滿意度。 [ 電商營運與維運支援 ] 訂單全週期管理：與行政團隊協作，處理電商後台訂單流轉（存貨管理、付款核對、出貨安排、退換貨及退款流程）。銷售流程優化：主動排除銷售過程中遇到的客服障礙，確保電商購物體驗流暢。 [ 流程優化與知識管理 ] SOP 建立與維護：建立標準化客服與退換貨流程；更新 FAQ、產品使用手冊，提升團隊處理效率。產品洞察回饋：彙整用戶痛點與建議，定期向產品、行銷與工程團隊提交分析報告，推動產品功能優化。▋▍Media Coverage｜媒體報導 《環球生技月刊》慧康生技明掛牌興櫃 《今周刊》打造智抗糖 App 攻入慢性病平台 《數位時代》台灣新創進軍韓國 《今周刊》慧康創業背景 《天下雜誌》台灣第一數位療法

Mô tả công việc: Nhập đơn hàng từ các sàn thương mại điện tử (Amazon, v.v.) vào hệ thống.Sử dụng Excel để chuẩn bị và tải dữ liệu sản phẩm lên Shopify và các sàn giao dịch.Theo dõi và cập nhật số lượng tồn kho online để đảm bảo tính chính xác.Kiểm tra và chỉnh sửa thông tin sản phẩm (giá, mã SKU, mô tả). Yêu cầu: Thành thạo Excel (biết sử dụng VLOOKUP, xử lý file CSV và định dạng dữ liệu).Ưu tiên ứng viên có kinh nghiệm sử dụng Shopify hoặc Amazon Seller Central.Cực kỳ cẩn thận, tỉ mỉ, ít sai sót khi làm việc với số liệu.Tiếng Anh cơ bản (đọc hiểu giao diện web). Cách thức ứng tuyển: Gửi CV và mô tả ngắn gọn về kinh nghiệm làm việc với Excel và các sàn TMĐT của bạn.English version:We are looking for a careful and detail-oriented E-Commerce Data Specialist to join our team in Ho Chi Minh City. This role is responsible for managing product data and orders across our online stores, including Amazon and Shopify. Job Responsibilities Order Entry: Accurately enter and process all customer orders coming from marketplaces like Amazon into our system.Data Management: Use spreadsheets (Excel/Google Sheets) to prepare, format, and upload product information to Shopify and other marketplaces.Inventory Management: Track and update stock levels online to ensure products are always available and match our actual inventory.Product Listing: Create and update product descriptions, prices, and images on various online platforms.Data Quality Control: Check all product information regularly to ensure there are no mistakes in SKUs, prices, or technical details. Requirements Advanced Spreadsheet Skills: You must be very good with Excel or Google Sheets. You should know how to use formulas (like VLOOKUP), clean data, and handle CSV files for bulk uploads.Experience: Previous experience working with Shopify or Amazon Seller Central is a strong advantage.Attention to Detail: You are very careful and rarely make mistakes when working with large amounts of numbers and text.Problem-Solving: You can identify errors in data and fix them efficiently.Language: Basic to intermediate English (reading and writing) to navigate international platforms. Why You Should Apply Join a stable work environment where your technical skills in data management are highly valued. We offer a straightforward recruitment process and a professional atmosphere focused on efficiency. How to Apply: Please send your CV and a brief description of your experience working with Excel and e-commerce platforms.

【平台運營】- 年度策略擬定與推動, 新專案開發- 流程制訂與簡化, 門市教育訓練- 門市設備需求申請及調度管理- 系統狀況與IT部門協助排除- 平台系統對接流程優化- 平台販售品項管理- 平台行銷活動擬定- 平台週期指標數據提供及分析, 協助店端服務提升- 平台帳務對帳【問題排除】- 客訴與門市狀況排除- 解決顧客在網站產生的問題- 店市平台營運狀況溝通排除【專案管理】- 文書處理- 數據彙整與分析- 專案管理 跨部門溝通推進- 完成主管交付工作與簡報製作