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We strongly recommend that you submit your application through our BambooHR to increase visibility. 🚨 Please Note: This position is Singapore-based. You will need to relocate to Singapore with an Inline-sponsored work permit.The job requires Japanese language proficiency (written, spoken and listening) because the role involves regular engagement with our Japanese-market clients/partners. Please submit your JLPT certificate with your application. About Inline Inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for Inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and cities in the US. For people with solid professional skills and talent who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with Inline for the next thousand partners at a rapid pace. We Are Looking For We are currently seeking an ambitious, high-energy, and results-driven Customer Success Manager who thrives on challenges and growth in a fast-moving environment. As a Customer Success Manager at Inline, you will work closely with our restaurant partners, customer support team, revenue operations, product, sales, marketing, and operations teams to optimize restaurant relationships and provide maximum value for both Inline and our clients. Key Responsibilities Maintain regular contact with partner restaurants and activate services that drive revenue growth, including TMS, food ordering, key integration partnerships rollout, and other add-onsDevelop churn indicators, plan and execute rescue strategies, and revamp account care flow to meet retention goalsBuild long-term relationships with key clients and serve as a trusted advisor in their restaurant operationsProvide support during initial product implementation, offer recommendations around best practices, and support new product/feature launchesResolve product-related issues or concerns efficiently and effectivelyWork closely with internal teams (National, Regional, and Global) to solve problems and ensure feedback improves Inline's product and operationsOnboard restaurants and provide retraining as needed to ensure they effectively use Inline in their daily operationsAct as an ambassador for Inline's mission, brand, and product in all interactions What We Offer Work permit sponsorship for SingaporeOpportunity to work with leading restaurants across Asia-PacificFast-paced startup environment with significant growth opportunitiesInternational, collaborative team culture

Department: F&B Services Greet guests and determine the number of partiesSeat guests by finding suitable table with their needs Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and ensure each guest has perfect cutlery Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.Job details can be discussed specifically during the interview process.

Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.Let’s start your journey with an award-winning organization! #UnlimitingYourPotentialTop Reasons To Join Us• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)• Comprehensive medical, dental, optical and insurance benefits• Flexi working hours arrangements• Staff Line & Device Subsidy• Smart Casual Attire• Child Parental Care Leave• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)• Special employee discounts for selected F&B Brands The Day-To-Day Activities1) Capable to manage simple-to-moderate complexity application enhancements change requests & projects end-to-end; through identification of business requirements, technical capabilities & needs with goals of providing quality solutions via customized development, scripting, configuration, testing to ready-for-service (RFS) with periodic status updates to stakeholders.2) Capable to run daily stand ups, sprint planning, sprint review and retrospective session.3) Responsible for the development and testing of Enterprise applications systems that not restricted to SharePoint online webpart customizations, eForms & it’s workflows, automation of repetitive tasks and integration to multiple business applications platform streamlining processes with measurable performance reports for all development works completed.4) Maintains and supports the organization’s portfolio of enterprise business applications to keep applications and platform free from security vulnerabilities on quarterly basis. Be accountable and ensure remediation works such as patches & upgrades completes on timely manner in accordance to IT compliance & security policies of organization.5) Capable to perform top-level troubleshooting, investigation and debugging of technical issues through deeper understanding of the enterprise services functionality, network infrastructure and application logs checking with deep curiosity.Gracefully & reliably track and follow through on assigned issues to resolution, including communications to all stakeholders.6) Manage expectations and relationships with business users, external consultants and vendors to ensure project and enhancement deliverables, maintenance and support of enterprise applications are met with satisfied service level agreements.7) Develop and maintain online knowledge-based forum setup by specific enterprise application platform suite to support collaborative rotational team model.8) Knowledge based sharing could be in the form of wiki support pages & central repository that consists of standards operations procedures (SOP), functional and technical specifications document that highlights on detailed network infrastructure & integration setup, application processes and configurations, to operations manual that consists of support escalation flow covering all vendors and internal PICs.9) Develop and keep documentations up-to-date on online central repository and wiki sites upon completion of a project or change requests upon closure of implementation tickets.10) Ensure all tickets assigned is well linked, updated periodically and closed upon completion, inclusive supporting screenshots and evidence of what was done, what was tested and investigative information to build better knowledge based for internal team enrichment.