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Department: Human Resources Compute monthly payroll, staff allowances and bonus in accordance with company policies Handle HR administration operations Manage staff database, labor contract, overtime database Ensure Expat documents are up to date; issue Work Permit, Work Permit Exemption; Temporary Resident Card and related documents

Department: F&B Services Maximizing financial performance in the areas managed Identifying training needs and implementing training plans Focusing on improving guest and employee satisfaction Managing Day-to-Day Operations Leading Food and Beverage Team

Department: Sales & Marketing Work closely with the sales team in developing accounts in MICE and Corporate Markets Translate area strategies into local and regional tactical plans to drive budgeted revenue for our properties Build and establish agreed sales processes across the area to aid communication and commercial success Represent Four Points by Sheraton Danang in key markets for the company Build relationships with existing clients Increase corporate contracted business both local and glo

Department: F&B Services Greet guests and determine the number of parties Seat guests by finding suitable table with their needs Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and ensure each guest has perfect cutlery Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms

Department: Front Office Offer prompt, efficient service through handle guest’s mail and message Operate telephone switchboard, process guest requests for wake-up calls, Log all guest requests or issues into the system, contact appropriate individual or department in order to solve inquiries as soon as possible Provide information to guests about room features, property amenities, and local areas of interest. May process food & beverage orders, answer questions on menu selection Job details can

Department: Front Office Support handling the guest Check-in/Check-out process. Assist in response and handling all guest calls, requests, questions or concerns; Follow up with related operation department to good customer experience. Follow all company policies and procedure as well as brand standard such as personal appearance are neat and clean; Maintain confidentiality of customer and Hotel information. Responsible for protecting the hotel's common assets. Perform other reasonable job duties