• Modem Issue Triage: Triage modem-related issues (functional, performance, stability, connectivity) from carrier-reported, carrier certification/IOT, and product testing, including both lab and field environments. • Log Analysis and Reporting: Analyze modem logs according to the defined Standard Operating Procedure (SOP), delivering comprehensive reports within the Service Level Objectives (SLOs) outlined. • Report Standardization: Utilize provided templates for consistent and clear presentatio
No requirement for relevant working experience
No management responsibility