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Pune, Maharashtra, India
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Mumbai, Maharashtra, India; Pune, Maharashtra, India; Bengaluru, Karnataka, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing pre-sales role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience with enterprise architectures and migration strategies for technologies such as Cloud to Cloud or on-premises to cloud. Preferred qualifications: Experience with data centers consolidation, relocation, migration, or virtualization projects. Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems. Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions. Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls). Experience migrating Linux workloads across private, public, or hybrid cloud environments. Experience on enterprise approaches for business continuity, disaster recovery and backup and restore. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Practice Customer Engineer (CE) with a specialty in Infrastructure Migrations, you will partner with technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with Platform CEs, Google Cloud Consulting, and partners. You will leverage your deep expertise in our most strategic product areas to direct migrating pilot workloads as proofs-of-concept and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer challenges and provide a critical feedback loop to influence customers, partners and product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and derisk the migration to Google Cloud.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp. Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts. Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team. Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in product management or related technical role. 2 years of experience developing or launching products or technologies within databases, analytics, big data, or a related area. Preferred qualifications: Experience with relational databases and building cloud database services. Experience creating product road maps from conception to launch, driving the product goal, defining the Go-to-Market (GTM) strategy, and leading design discussions. Experience in Cloud, developer tools, database management, and building AI capabilities in data management solutions. About the jobAt Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Drive database and Artificial Intelligence (AI) product strategy and road map for the AlloyDB for PostgreSQL portfolio. Engage with customers and partners to understand their needs and build platform features to enable use cases. Partner with engineering, research, and key stakeholder teams to align road map and Objectives and Key Results (OKRs) across Google Cloud. Work with quantitative research to implement a data-driven framework to define key business metrics that help the team understand and improve the developer experience. Communicate product strategy to executive leaders, engineering, and cross-functional teams, and influence to gain consensus and required resources to deliver. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. Experience with one or more languages such as Java, Python, JavaScript, or similar. Experience with Angular. Experience with a public cloud provider, such as Google Cloud Platform. Preferred qualifications: Certification in Google Cloud Platform or other cloud certifications. Experience working with a cross-functional, geographically dispersed team and customer base and collaborating with channel partners, systems integrators, and third-party developers to deliver solutions. Understanding of authentication and authorization in web applications. Understanding of the cloud marketplace and the differentiators of various cloud offerings. Ability to learn and work with new and emerging technologies, methodologies, and solutions in the cloud/IT technology space. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Design, develop, and maintain web applications deployed on cloud infrastructure. Work with product managers, technical leads, and developers to deliver implementations of web applications. Collaborate with a cross-functional team to deliver solutions that meet the evolving needs of the business. Understand client requirements and translate them into functional web applications. Leverage cloud platforms to build and deploy web applications. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience with technical leadership in software development. Experience in leading through technical and organizational tests. Experience in collaborating within distributed engineering organizations. Experience with developing virtualization or operating system security. Preferred qualifications: Experience in platform security. Experience with Linux, operating systems internals, Virtual Machine Extensions (VMX), Kernel development, drivers. Experience with system programming or kernel development. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Define strategy and collaborate with the group around a shared goal. Design, develop and maintain software components to support confidential computing use-cases for Google Cloud Security. Own the quality of the work by writing extensive unit and integration tests. Contribute towards building technical capabilities in the India team by mentoring or coaching other team members, promoting a culture of learning and growth within the team. Participate in code reviews, debugging, and troubleshooting to ensure quality software deliverables. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 9 years of experience with debugging codes in Java, C, C++, .NET, Python, Shell, Perl, or JavaScript. 4 years of experience in networking technologies (e.g., Transmission Control Protocol/Internet Protocol (TCP/IP), Routing, Virtual Private Network (VPN), Virtual Local Area Network (VLAN), Peering, Load-Balancing, Firewall, Dynamic Host Configuration Protocol (DHCP), Internet Control Message Protocol (ICMP), Network Address Translation (NAT), Content Delivery Network (CDN), Domain Name System (DNS)). Preferred qualifications: Certifications in Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE), Certified Kubernetes Administrator (CKA), Red Hat Certified Engineer (RHCE). Experience in using techniques like packet-capture/packet-analysis, load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss and performance issues. Experience in implementing, administering, and troubleshooting network infrastructure devices. Experience with open source software communities, cloud networking solutions, distributed-computing technology or hybrid/multi-cloud connectivity. Knowledge of virtual/container networking, web technologies, HTTP/HTTPS, network administrator level Linux/Unix or other Operating System (OS). Ability to work in shifts. About the jobThe Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate. In this role, you will be a part of a Global team that provides support to help customers switch to Google Cloud. You will troubleshoot technical issues for customers with debugging, networking, system administration, documentation updating, and coding/scripting. You will make the products easier to adopt and to use by making improvements to the product, tools, processes, and documentation. You will help drive business growth of Google Cloud by recognizing and advocating for the customer issues.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Manage the customers issues through diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, planning the root cause for customer reported issues, and building tools for diagnosis. Act as a consultant and subject matter expert for internal stakeholders in engineering, business, and customer organizations to resolve technical deployment issues and improve Google Cloud. Understand customer issues and advocate for their needs with cross-functional teams including Product and Engineering teams to find ways to improve the product, and drive production. Work as part of a team of engineers or consultants that ensure customer support globally. Work non-standard hours/shifts as needed. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience with testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. 5 years of experience with data structures and algorithms. 1 year of experience in a technical leadership role. Experience with developing accessible technologies. About the jobGoogle Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Design and develop key components of security services in Artificial Intelligence (AI) security for Google Cloud. Collaborate with peers and area Team Leaders (TLs) to undertake productization of Secure AI initiatives. Ensure standards of production availability and reliability of services while sharing the on-call responsibilities with the engineering team. Contribute towards building technical capabilities in the India team by mentoring or coaching other team members. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India; Pune, Maharashtra, India.Minimum qualifications: Pursuing a PhD program with a focus in software development or other technical related field. Experience with one or more general purpose programming languages (e.g., Java, C/C++, Python, JavaScript, Go, etc.). Experience working in Unix/Linux environments. Experience with data structures, algorithms, and software design. Preferred qualifications: Research experience in algorithms, architecture, artificial intelligence, compilers, database, data mining, distributed systems, machine learning, networking, or systems. Programming experience in one or more of the following: C/C++, C#, Java, JavaScript, Python Objective C, Go or similar. Experience in computer science, with competencies in data structures, algorithms and software design. About the jobJoin us for a 12+ week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal.Our recruitment team will determine where you fit best based on your resume.As a Software Engineering Intern, you will work on a specific project critical to Google’s needs.Software Engineering Intern:You will be a key player on a dynamic team, driving the development of AI-integrated software and high-performance applications. Your primary objective is to design, deploy, and maintain the end-to-end infrastructure that sustains our large-scale systems. This is a unique opportunity to contribute to Google’s core needs while evolving your technical expertise in a fast-paced, real-world environment.Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at a massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.Responsibilities Foster a culture of productivity and innovation by actively supporting your peers and managers. Collaborate across teams to ensure the continued success and evolution of the AI-driven software and large-scale systems that define our technical landscape.Develop scalable engineering solutions for Google products.Analyze information and evaluate results to choose the best solution to effectively solve issues.Apply knowledge gained in computer science courses to real world challenges. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Pune, Maharashtra, India; Bengaluru, Karnataka, India.Minimum qualifications: Bachelor's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience. 2 years of experience in a technical role such as technical support, software engineering, or solutions engineering. Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms. Experience with Artificial Intelligence (AI) concepts and Machine Learning (ML) techniques. Experience with computer networking (e.g., TCP/IP, DNS, load balancing, routing) and Linux/Unix system administration. Preferred qualifications: Professional-level certification on Google Cloud, such as the Professional Machine Learning Engineer or Professional Cloud Architect. Experience with Google Cloud's AI/ML product portfolio, including Vertex AI (Vertex AI Workbench, Pipelines, Endpoints, TensorBoard) and Generative AI tools (Gemini, Gen AI Studio). Experience in specialized ML areas like Natural Language Processing (NLP), Computer Vision, or Recommendation System. Experience with public cloud infrastructure and core services (e.g., Compute Engine, Cloud Storage, BigQuery). Knowledge of ML frameworks such as TensorFlow, Keras, or PyTorch. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Technical Solutions Engineer, you will own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You will help drive the success of Google Cloud by understanding and advocating for our customers issues.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Troubleshoot and resolve technical issues across the Google Cloud AI/ML portfolio, focusing on customer-reported, deployment failures, model performance degradation and infrastructure-related problems. Work directly with customers on their ML deployments, including generative AI models to ensure production readiness and high availability. Utilize coding and scripting skills (primarily Python) to read, debug, and reproduce customer issues within their ML models (TensorFlow, PyTorch) or deployment environments (Kubernetes, Compute Engine). Manage customer problems through effective diagnosis, clear documentation and the development, implementation of new investigation tools to increase diagnostic speed. Develop an understanding of Google Cloud's AI/ML solutions and share this knowledge to upskill the wider global support organization. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript. Ability to communicate in English fluently to support client relationship management in this region. Preferred qualifications: Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level. Experience with any of these cloud solutions: SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology. Experience implementing, administering, and troubleshooting network infrastructure devices. Knowledge of networking fundamentals (TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc.). Knowledge of Linux/Unix systems at a system/network administrator level. Knowledge of basic web technologies (HTTP, HTML, DNS, TCP, etc.). About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.As a Technical Solutions Engineer, you will own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud.In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers’ issues.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard hours/shifts, and may include weekends as needed. Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products. Act as a consultant and subject matter expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. Develop an understanding of Google Cloud networking technologies, including internal implementation details. Improve the supportability of Google Cloud networking technologies by working with product engineering teams, collaboration includes working with product engineering teams on product launches and to help product teams understand customer issues to improve existing products. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Pune, Maharashtra, India.Minimum qualifications: Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. Experience building machine learning or data science solutions. Experience writing software in Python, Scala, R, or similar. Experience with data structures, algorithms, and software design. Ability to travel up to 30% of the time. Preferred qualifications: Experience working with recommendation engines, data pipelines, or distributed machine learning, data analytics, data visualization techniques and software, and deep learning frameworks. Experience in software development, professional services, solution engineering, technical consulting, architecting and rolling out new technology and solution initiatives. Experience with core data science techniques. Knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems, and content delivery networks. Knowledge of data warehousing concepts, including data warehouse technical architectures, infrastructure components, Extract, Transform, and Load (ETL)/Extract, Load and Transform (ELT) and reporting/analytic tools and environments. Excellent customer-facing communication and listening skills. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. In this role, you will provide exceptional technical guidance to customers adopting Google Cloud Platform (GCP) services. This includes providing best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will also provide prescriptive guidance in ensuring that customers receive the best of what GCP can offer and have the best experience in migrating, building, modernizing, and maintaining applications in GCP. Additionally, you will work closely with product management and product engineering to drive excellence in Google Cloud products and features.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Deliver effective big data and machine learning solutions and solve technical customer issues. Act as a technical advisor to Google’s customers. Identify new product features and feature gaps, provide guidance on existing product issues, and collaborate with product managers and engineers to influence the roadmap of Google Cloud Platform. Deliver best practice recommendations, tutorials, blog articles, and technical presentations adapting to different levels of key business and technical stakeholders. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience

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