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About Bigstack Bigstack builds next-generation cloud infrastructure platforms for enterprises and service providers. Our product line is a end-to-end cloud solution integrating: OpenStack (compute / networking / virtualization)Ceph (distributed storage)Rancher / Kubernetes / cloud-native technologies We focus on building sovereign, carrier-grade, and production-ready cloud systems. Role Summary We are looking for a Junior Infrastructure Engineer to join our infrastructure team. This role goes beyond traditional operations—you will: Write system-level code (C++ / Bash / Makefile)Debug production (L3) issuesLearn how large-scale cloud platforms operate internally You will work closely with experienced Tech Leads in a structured Agile environment. Responsibilities Infrastructure System Development Support development and integration of:OpenStack services (compute, networking, storage)Ceph distributed storageLinux-based infrastructure componentsAssist in implementing system-level features and improvements System-Level Programming Write and maintain:C++ code (system utilities / performance-critical components)Bash scripts (automation, deployment, debugging)Makefile-based build systemsContribute to:system toolingdeployment / upgrade workflowsperformance optimization Debugging Reliability Investigate system-level issues in:networkingstoragecomputeAnalyze logs, system behavior, and failure scenariosSupport L3 (production) issue investigation with guidanceImprove system stability and reliability Observability Monitoring Use monitoring tools to:collect system metrics (CPU, memory, IO, network)analyze system performance and behaviorAssist in:setting up alerts for abnormal system behavioridentifying performance bottlenecksSupport debugging by:correlating logs, metrics, and system events Collaboration Development Flow Work closely with:Infra Tech LeadBackend engineers (Kubernetes / API / orchestration)Participate in:story refinement (define details edge cases)sprint developmentcross-domain feature integrationFollow our engineering model:PM defines problemTech Leads define solutionEngineers refine and implement collaboratively L3 On-Call (with Mentorship) Participate in weekly L3 rotationResponsibilities during on-call:first response and triageinitial debuggingescalate to domain experts when needed What You Will Learn OpenStack internals (Nova, Neutron, etc.)Ceph architecture (RBD, cluster behavior)Linux system internals (process, IO, networking)System-level programming and debuggingObservability practices (metrics, logging, alerting)How to diagnose real production issues in complex systemsHow to build and operate a cloud platform Working Style Agile / Scrum-based developmentCollaborative refinement (PM + Tech Leads + engineers)Strong mentorship from Infra Tech LeadCombination of:codingdebuggingsystem analysisReal production system exposure (not sandbox-only work) Why join Bigstack Work on real cloud infrastructure systems, not just appsLearn from engineers experienced in OpenStack, Ceph, and KubernetesBe part of building carrier-grade and sovereign cloud platformsGain hands-on experience with production-scale systems One-line takeaway Build it. Observe it. Debug it. Understand it deeply

Salary Range NTD 900,000 – 1,200,000 annually (with performance-based bonus and a defined growth path to Technical Product Manager) About Bigstack Bigstack builds next-generation cloud infrastructure platforms for enterprises and service providers. Our product line is a end-to-end cloud solution integrating: OpenStack (compute / networking / virtualization) Ceph (distributed storage) Rancher / Kubernetes / cloud-native technologies We focus on building sovereign, carrier-grade, and production-ready cloud systems. Role Overview This is a growth-oriented role designed for technical professionals who are interested in expanding beyond pure engineering or support work into customer-facing and product-related responsibilities. You will start as a Technical Account Manager (TAM), working closely with customers to understand real-world environments, use cases, and challenges. Over time, you will develop the ability to: Structure and prioritize customer needs Translate feedback into product requirements (RFE, PRD inputs) Contribute to product planning and development You will also gain hands-on experience in PoC and project coordination, gradually building the skills to drive execution across teams. Growth Path Career Development This role is designed to grow into a Technical Product Manager (TPM) within 12–18 months. You will progressively develop: Customer problem analysis Requirement definition and PRD creation Product thinking and prioritization Project coordination and ownership Success Metrics Timely and structured consolidation of customer feedback (pain points, RFEs) Contribution to requirement / PRD inputs for product development Participation and progress in PoC or customer projects Improvement in requirement clarity and communication with engineering Positive customer interaction and service quality What We’re Looking For Strong communication skills and customer empathy Ability to organize complex information into structured insights Willingness to learn and grow into a product-oriented role Comfortable working in a fast-paced, evolving environment Not afraid to ask questions, take initiative, and handle ambiguity What Sets You Apart Translational ThinkingYou are interested in going beyond simply reporting issues — you aim to understand customer impact and learn how to translate it into structured requirements or user stories. Project AwarenessYou are comfortable working in dynamic environments and are willing to learn how to support and navigate PoC projects with multiple stakeholders and evolving requirements. Technical EmpathyYou recognize the importance of balancing customer urgency with engineering constraints, and are interested in developing a structured approach to prioritization.

【Responsibilities】主導並持續演進以資料與平台為核心的系統架構，支援高流量即時服務與分析型工作負載。參與下一階段系統架構的設計與落地，聚焦於可擴展性、穩定性與維運效率。與後端、平台及產品工程師密切合作，將需求轉化為可在正式環境長期運行的解決方案透過改善系統可觀測性、穩定度與可維護性，降低營運成本並提升工程團隊效率。參與跨層級的技術討論與關鍵架構決策，影響整體平台技術走向。

About Bigstack Bigstack builds next-generation cloud infrastructure platforms for enterprises and service providers. Our products are a carrier-grade, end-to-end cloud solution integrating: OpenStack (compute / networking / virtualization)Ceph (distributed storage)Rancher / Kubernetes / cloud-native technologies We focus on building sovereign, carrier-grade, and production-ready cloud systems. Role Summary We are looking for a Junior Backend Engineer to join our backend team. You will help build backend services and orchestration logic for a cloud platform, working closely with Tech Leads and infrastructure engineers. Responsibilities Backend Development Implement backend services and APIsWork on orchestration logic for cloud resourcesIntegrate with:Kubernetes / RancherOpenStack / infrastructure servicesAPI System Design Develop RESTful APIsFollow contract-first API design (Swagger/OpenAPI)Ensure API correctness and consistency Debugging Reliability Debug backend and integration issues Work with frontend and infra engineers to resolve cross-system problems Improve system stability and error handling Collaboration Development Flow Work closely with:Backend Tech LeadInfra engineersFrontend engineersParticipate in:story refinementsprint developmentcross-domain feature integrationFollow our engineering model:PM defines problemTech Leads define solutionEngineers refine and implement collaborativelyL3 On-Call (with Mentorship) Participate in weekly L3 rotationResponsibilities include:triaging issuesdebugging APIsescalating when needed What You Will Learn Kubernetes ecosystem (CNCF landscape)Cloud platform architectureAPI design and contract-first developmentDistributed system debuggingCross-domain system integrationWorking Style Agile / Scrum-based developmentCollaborative refinement (PM + Tech Leads + engineers)Strong mentorship from Backend Tech LeadWork on real production systemsWhy join Bigstack Build real cloud infrastructure platformsWork across Kubernetes, OpenStack, and CephLearn production-grade engineering practices One-line takeaway Build APIs that power real cloud systems

🚀 職缺亮點參與大型保險系統 migration 與 architecture transformation深入參與 application、platform、database modernization與 Infrastructure、Development、Testing、Business Team 跨部門合作適合具 Enterprise Architecture、System Migration、Integration 經驗人才 📌 職務內容 此角色將負責大型保險系統升級與 migration 專案中的 architecture planning 與 technical governance，確保系統轉換與整合符合企業架構與營運需求。 主要工作內容包含： 1️⃣ Architecture Planning Design 定義 application、platform 與 database systems 的 target architecture規劃 migration strategy、deployment approach 與 integration design評估系統、interface 與 data components 的 compatibility確保 solution design 符合 architecture standards 2️⃣ Technical Governance Risk Management Review technical designs 並提供 architecture guidance分析 migration 過程中的 technical risks 並提出 mitigation plan確保 migration 後系統的 performance、stability 與 reliability撰寫 architecture documents、technical guidelines 與 reference materials 3️⃣ Cross-functional Collaboration 與 Business、Development、Testing、Infrastructure Teams 協作協助團隊進行複雜 technical transition 與 system migration提供 stakeholder technical consultation 與 solution recommendations ✅ 必備條件 Computer Science、Engineering 或相關背景具 Enterprise Architecture 或 Application / Database Migration 經驗熟悉 system integration、system design principles 與 operational architecture具大型系統 migration 或 transformation project 經驗能帶領團隊執行 complex technical transition具良好溝通與 problem-solving 能力需具備台語溝通能力（Taiwanese language required） ⭐ 加分條件 具金融 / 保險產業系統經驗有 cloud migration 或 modernization project 經驗熟悉大型 enterprise system integration具 customer-facing consulting experience有跨國團隊合作經驗 🎯 理想人格特質 擅長跨團隊 technical communication具 architecture thinking 與 system-level perspective能在高複雜度環境下推動問題解決具 ownership 與 solution-oriented mindset對大型數位轉型與企業架構優化有熱忱

▋【關於我們】 思邁智能股份有限公司（MaiAgent Co., Ltd.）是一家由充滿熱情的技術專家創立的公司，專注於軟體開發與系統維運。我們致力於深耕 AI 軟體技術，為公部門、金融業提供先進的 AI 平台，提升用戶體驗。 我們誠摯邀請更多優秀且志同道合的朋友加入我們的團隊。我們理想的候選人應具備積極主動的態度、出色的邏輯思維能力，以及良好的團隊合作和溝通協調能力。同時，我們希望您具備快速學習的能力，勇於挑戰自我，並能夠迎接和解決各種未知的問題。MaiAgent AI 發展歷程2024年：- 第一代系統正式上線 ：https://money.udn.com/money/story/5635/8111622- 成為中國信託、微星科技、慈濟基金會等大型機構AI 助理合作廠商。- 團隊獲得總統杯黑客松卓越團隊。- 獲得金峰獎十大傑出產品獎項。新聞連結：https://money.udn.com/money/story/5635/8729582- 2025年：全面發展擴編中未來 我們期許：深耕Gen AI 領域、協助各大企業加速 AI 導入與效率優化，若您喜歡 AI 想成為 AI 領域的工作者、歡迎加入我們，跟上 AI 變革浪潮。 公司網址：https://maiagent.ai/ 職務需求 ▋【工作內容】- 使用Terraform設計和管理基礎設施即代碼(IaC)- 在AWS環境中構建和維護雲基礎設施- 實施和管理CI/CD管道- 監控系統性能並進行故障排除- 協助開發團隊解決環境和部署問題- 持續優化系統性能和成本效益▋【具備條件】 - 具有3年以上的DevOps工程經驗- 精通Terraform,能夠設計和管理複雜的基礎設施代碼- 深入了解AWS服務,如EC2, S3, RDS, Lambda等- 熟悉容器技術(如Docker)和容器編排(如Kubernetes)- 具有CI/CD工具(如Jenkins, GitLab CI)的實際經驗- 良好的問題解決能力和團隊協作技能- 具有強烈的安全意識和最佳實踐知識▋【加分條件】- 具有AWS認證(如AWS Certified DevOps Engineer)- 對其他雲平台(如GCP, Azure)的經驗- 熟悉監控工具(如Prometheus, Grafana)- 具有腳本語言(如Python, Bash)的編程經驗- 曾任職 AI 新創團隊或變動快速的環境，能面對不斷變化的工作節奏及任務 面試流程 ▋【面試流程】 1. 履歷篩選 2.考題測試：履歷合適者會提供一份測試考題、作答期７天(不欲參與考題測試者、請不要投遞履歷，謝謝) 3.考題通過者進行現場面試