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職位內容:1. 具備撰寫軟體測試計劃書經驗。2. 能確實按需求文件制定並執行各類軟體測試。3. 熟悉Python程式語言。4. 熟悉並具有CI/CD流程與操作經驗。5. 熟悉Git軟體版本控制。6. 熟悉(JMeter, Appium, Fiddler)，且具備單元測試/行為驅動測試框架的經驗。7. 熟悉SQL語法(MS SQL, MySQL)為佳。8. 協助團隊建立及完善自動化測試相關流程。9. 針對 Web/Android/iOS 編寫並執行自動化測試腳本。

職位內容• 掌握軟體設計規格，與開發⼯程師/UIUX設計師/PM緊密協作• 撰寫測試計畫 (Test Plan)，並設計測試項目 (Test Case)• 在不同平台 (Windows/MAC/Android/iOS) 執⾏針對前端/後端系統的測試任務• 利用不同工具對問題進行追蹤 (Bug Tracking)• 按測試結果撰寫測試報告 (Test Report)• 重現用戶報告的問題 (Reproduce Bug)• 執行上版前的回歸測試 (Regression Test)

1. Assist in defining project scope and objectives, engaging all relevant stakeholders to ensure technical feasibility.2. Develop actionable project schedules and lead scrum team members to deliver projects on time and within scope.3. Ensure clear and consistent communication of project updates and their impact on development progress to stakeholders.4. Coordinate with Engineering, Product, Business Development, Marketing, and Customer Success teams to clarify project priorities, timelines, and resource allocation.5. Identify and manage project risks, escalating issues to stakeholders as necessary.6. Enhance current processes to improve team efficiency.

* Job Responsibilities 工作內容: 1. Handle our B2B clients' suggestions, inquiries, requests and complaints received via various channels (Such as emails, live chats, and website) with the utmost care and in the most efficient manner. 以客戶為導向且積極協助處理B2B客戶端透過各類管道 (如電子郵件、即時通訊軟體、網站...等) 所提出的建議、詢問、需求以及客訴。 2. Able to judge the critical level of issues and escalate them to senior support or relevant teams. 能夠迅速清晰分辨問題及判斷應提交問題的相關的部門以進行後續處理。 3. Take ownership and a proactive approach to resolve issues and complaints. 針對客戶端的各類問題及客訴主動提供解決方案。 4. Guide clients in using our product and application, making them comfortable in accessing its features. 引導客戶端使用產品及系統。 5. Provide end users and clients' feedback, working closely with the product, engineering and operation teams to ensure continuous improvement in product development and user experience. 將最終用戶及客戶端的建議提供給對應部門，以確保產品研發及使用者體驗持續進行優化。 6. Able to collaborate with different teams. 能夠跨部門溝通及合作 7. Support the team with ad-hoc tasks: training and coaching new hires, reporting etc. 協助團隊處理額外的工作任務，如培訓指導新進同仁或是制作報告等。 8. Work in shifts, shifts as below: Morning 07:30 - 16:30 Afternoon 14:30 - 23:30 (NT$3,000/month Allowance) Night 23:00 - 08:00 (NT$6,000/month Allowance) 三班輪班制，需配合排班與輪班 早班 07:30 - 16:30 中班 14:30 - 23:30 (有每月NT$3,000 中班津貼) 晚班 23:00 - 08:00 (有每月NT$6,000 夜班津贴) 9. Strive to meet both the individual and team's KPI targets. 盡力達成個人及團隊的積效目標。

*此職位為 AmazingTalker 集團下子公司：HiLink Co.，福利制度皆以 HiLink 制度為主。公司簡介： HiLink 是一間專注於遠距虛擬教學平台的新創公司，總部設於美國，客戶涵蓋全球教育、培訓公司。公司目前進行第二階段重建與擴張，重新建立位於台灣的營運團隊，目標是打造一支具備國際溝通力、產品理解力與客戶導向的核心團隊。 工作內容： 一、產品協作與開發時程管理 協助 CEO 與產品團隊規劃與追蹤功能開發進度撰寫與整理產品需求文件（PRD）、回饋與優先級排序使用 Notion 或 Jira 等工具追蹤產品進展並產出報告 二、跨部門溝通與專案管理 作為客服、支援與工程團隊之間的橋樑主持每週內部會議，落實責任分工與追蹤進度協助排除專案進展中各部門的溝通障礙 三、流程設計與營運優化 協助設計並優化客服支援、功能上線、用戶導入等流程建立文件與內部 SOP，並協助導入工作流程工具支援前線團隊，並建立結構化的反饋與迴圈回報機制 資格條件： 中英文書寫與口語溝通能力佳（B2 以上），能協調跨國團隊作業至少 2 年以上產品運營、專案管理或跨部門協作經驗熟悉 SaaS 產品與流程，具備 startup 或敏捷團隊經驗尤佳熟悉 Notion、Slack、Google Workspace，具 Jira 經驗者佳高度組織力與責任感，能獨立完成任務並驅動團隊進度 薪資與福利： 月薪 NT$55,000 – NT$75,000（依經驗與能力）彈性上下班時間與遠端工作制度年度績效獎金與長期成長機會與全球產品與教育科技團隊直接協作English vesion：https://bit.ly/3Grg8se

Key Responsibilities: ● Serve as the primary point of contact for clients, fostering strong and lasting relationships. ● Collaborate closely with internal teams (product, marketing, support) to ensure seamless alignment of strategies and prompt resolution of client issues. ● Ensure the timely delivery of requests and solutions, tailored to client needs and objectives. ● Maintain accurate and up-to-date documentation relevant to client interactions and account management. ● Drive clients to go live efficiently and strategically enhance their performance. ● Monitor client performance and revenue growth, proactively identifying opportunities for upselling and optimization. ● Introduce and promote new and existing functionalities and products to internal teams and client organizations. ● Provide training and guidance to clients on platform features, best practices, and industry trends to maximize their success. ● Develop and execute targeted promotional campaigns for B2B and B2C clients, tracking results and optimizing for maximum impact.The Company offers excellent employee benefits:● Very good remuneration!● You get birthday leaves once your join!● Extra Bonuses based on personal performance.● Formal review process once a year.● Opportunity to join a team of great professionals (like you!).● Opportunity to work with teams from multicultural background.● Dynamic and friendly work environment.● Open and transparent communication.● Team activities, (memorable) team buildings, Christmas party, and many more random parties.

HOYA BIT 致力成為加密貨幣新鮮人的最佳信任夥伴，我們致力研究加密貨幣的解決場景，並針對用戶需求提供解決方案，讓加密貨幣便利每個人的生活!經營理念享受工作與生活當你踏入 HOYA BIT 後，你會發現我們致力讓員工創造與突破，高成就感與高報酬是讓每一個夥伴全力以赴的原動力!高度成長與不斷創新HOYA BIT 鼓勵每一位的夥伴不斷創新，唯有求新求變才能撼動市場，為此我們也提供每位夥伴學習經費，並透過每個月的內部交流及外部講座提升每一個夥伴的能力！客戶至上的服務模式由於 HOYA BIT 是主打新手友善的加密貨幣交易所，所以我們以積極熱情的精神來服務我們的客戶，並致力透過每一個用戶的回饋來改善 HOYA BIT 的產品及服務，唯有熱情擁抱用戶，才能得到用戶的最高信任。我們相信越好的人才就需要越少的管理，所以在管理上我們只要求夥伴們尊重會議所決定的專案期程，在過程中若遇任何困難都請「即時提出」、才能「及時解決」，在辦公部份我們也致力打造讓大家都能舒適工作的環境。歡迎高手突破我們薪資天花板！ 【職務內容與職責】1. 協助產品經理、設計師維護產品規格文件（PRD）、使用流程圖、畫面流程等，確保文件內容完整且版本一致。2. 支援 Wireframe 的準備，與產品經理合作對齊使用者流程與介面邏輯（操作 Figma、Whimsical 等工具尤佳）。3. 協助建立與更新專案進度追蹤表（如甘特圖、JIRA 任務板等），協助追蹤跨部門協作進度。4. 支援會議的安排與會議紀要撰寫，並跟進會議中的行動項目，以確保專案相關的任務能夠按時完成。5. 協助準備簡報文件或產品提案資料，用於內部對齊或對外簡報。6. 負責產品相關資料的整理、歸檔與控管，協助主管交辦任務與其他庶務工作。

Mô tả công việc Hỗ trợ team QC/QA trong việc kiểm thử các sản phẩm phần mềm (Web, App Mobile, API,...).Viết và thực thi test case, test scenario theo yêu cầu dự án.Ghi nhận bug, issue, và theo dõi tiến trình fix cùng team dev.Tham gia review tài liệu yêu cầu (spec, user flow) để đảm bảo tính đầy đủ và hợp lý.Học hỏi và thực hành với các công cụ test như: Postman, Jira, TestRail, BrowserStack,...

Candidates with experience in 3D, AI is a plus point (optional). Salary negotiable based on skill and performance. Korean and English (Listening + Writing + Reading) are required. 👉 Job Description Assist with planning, scheduling, and tracking project timelines and milestones. Support communication and collaboration between the development team and project manager, customer. Maintain project documentation (plans, reports, meeting notes). Prepare a detailed report on the project status to effectively follow up on the project. Manage requirements via Email and systems (e.g., Jira). 🌟 Plus point (optional): Basic understanding of software development processes and methodologies is a plus Bachelor's degree in computer science, Information Technology, or a related field is a plus Basic knowledge of project management tools (e.g., JIRA, Azure DevOps,..) is a plus (optional).

Candidates with experience in 3D, AI is a plus point (optional). Salary negotiable based on skill and performance. English skills for communicating with Director and explaining tasks. 👉 Job Description Write and execute manual test cases to check software functionality and performance. Work with developers to find, report, and fix bugs. Use tools (ex: Jira) to track and document issues. Create and update test plans and cases for new and existing features. Understand the software and how customers use it. Collaborate with teams to deliver products that meet customer needs on time.