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*此職位為 AmazingTalker 集團下子公司：HiLink Co.，福利制度皆以 HiLink 制度為主。公司簡介： HiLink 是一間專注於遠距虛擬教學平台的新創公司，總部設於美國，客戶涵蓋全球教育、培訓公司。公司目前進行第二階段重建與擴張，重新建立位於台灣的營運團隊，目標是打造一支具備國際溝通力、產品理解力與客戶導向的核心團隊。 工作內容： 一、產品協作與開發時程管理 協助 CEO 與產品團隊規劃與追蹤功能開發進度撰寫與整理產品需求文件（PRD）、回饋與優先級排序使用 Notion 或 Jira 等工具追蹤產品進展並產出報告 二、跨部門溝通與專案管理 作為客服、支援與工程團隊之間的橋樑主持每週內部會議，落實責任分工與追蹤進度協助排除專案進展中各部門的溝通障礙 三、流程設計與營運優化 協助設計並優化客服支援、功能上線、用戶導入等流程建立文件與內部 SOP，並協助導入工作流程工具支援前線團隊，並建立結構化的反饋與迴圈回報機制 資格條件： 中英文書寫與口語溝通能力佳（B2 以上），能協調跨國團隊作業至少 2 年以上產品運營、專案管理或跨部門協作經驗熟悉 SaaS 產品與流程，具備 startup 或敏捷團隊經驗尤佳熟悉 Notion、Slack、Google Workspace，具 Jira 經驗者佳高度組織力與責任感，能獨立完成任務並驅動團隊進度 薪資與福利： 月薪 NT$55,000 – NT$75,000（依經驗與能力）彈性上下班時間與遠端工作制度年度績效獎金與長期成長機會與全球產品與教育科技團隊直接協作English vesion：https://bit.ly/3Grg8se

加入「夯客」品質工程團隊，你將參與一套已上線五年以上、服務全台眾多店家並承載高頻次業務操作的 SaaS 行動系統品質驗證工作。在「夯客」，品質不是驗收階段的最後一個步驟，而是產品開發流程中至關重要的環節。我們擁有完整的前端、後端、UI/UX 與 PM 團隊編制，並透過 Jira、Slack、GitHub、Swagger 等工具維持高效率、透明且具結構的品質驗收流程。你將與開發、產品與設計團隊密切合作，參與需求釐清、測試策略設計、自動化腳本開發、整合測試與迴歸驗證，確保產品在功能正確性、業務一致性與使用體驗上達到高標準。這是一個能接觸複雜邏輯處理與商業場景的機會，並能在制度完善且技術成熟的環境中深化品質工程與自動化能力。

* Job Responsibilities 工作內容: 1. Handle our B2B clients' suggestions, inquiries, requests and complaints received via various channels (Such as emails, live chats, and website) with the utmost care and in the most efficient manner. 以客戶為導向且積極協助處理B2B客戶端透過各類管道 (如電子郵件、即時通訊軟體、網站...等) 所提出的建議、詢問、需求以及客訴。 2. Able to judge the critical level of issues and escalate them to senior support or relevant teams. 能夠迅速清晰分辨問題及判斷應提交問題的相關的部門以進行後續處理。 3. Take ownership and a proactive approach to resolve issues and complaints. 針對客戶端的各類問題及客訴主動提供解決方案。 4. Guide clients in using our product and application, making them comfortable in accessing its features. 引導客戶端使用產品及系統。 5. Provide end users and clients' feedback, working closely with the product, engineering and operation teams to ensure continuous improvement in product development and user experience. 將最終用戶及客戶端的建議提供給對應部門，以確保產品研發及使用者體驗持續進行優化。 6. Able to collaborate with different teams. 能夠跨部門溝通及合作 7. Support the team with ad-hoc tasks: training and coaching new hires, reporting etc. 協助團隊處理額外的工作任務，如培訓指導新進同仁或是制作報告等。 8. Work in shifts, shifts as below: Morning 07:30 - 16:30 Afternoon 14:30 - 23:30 (NT$3,000/month Allowance) Night 23:00 - 08:00 (NT$6,000/month Allowance) 三班輪班制，需配合排班與輪班 早班 07:30 - 16:30 中班 14:30 - 23:30 (有每月NT$3,000 中班津貼) 晚班 23:00 - 08:00 (有每月NT$6,000 夜班津贴) 9. Strive to meet both the individual and team's KPI targets. 盡力達成個人及團隊的積效目標。

Key Responsibilities: ● Serve as the primary point of contact for clients, fostering strong and lasting relationships. ● Collaborate closely with internal teams (product, marketing, support) to ensure seamless alignment of strategies and prompt resolution of client issues. ● Ensure the timely delivery of requests and solutions, tailored to client needs and objectives. ● Maintain accurate and up-to-date documentation relevant to client interactions and account management. ● Drive clients to go live efficiently and strategically enhance their performance. ● Monitor client performance and revenue growth, proactively identifying opportunities for upselling and optimization. ● Introduce and promote new and existing functionalities and products to internal teams and client organizations. ● Provide training and guidance to clients on platform features, best practices, and industry trends to maximize their success. ● Develop and execute targeted promotional campaigns for B2B and B2C clients, tracking results and optimizing for maximum impact.The Company offers excellent employee benefits:● Very good remuneration!● You get birthday leaves once your join!● Extra Bonuses based on personal performance.● Formal review process once a year.● Opportunity to join a team of great professionals (like you!).● Opportunity to work with teams from multicultural background.● Dynamic and friendly work environment.● Open and transparent communication.● Team activities, (memorable) team buildings, Christmas party, and many more random parties.

🚀 【Hi5｜產品經理招募】打造台灣電商 SaaS 的下一站，你準備好了嗎？ Hi5 正在打造一個獨特的社交電商平台，不僅服務消費者，也為品牌商與個人商家建立全方位的後台系統與工具。我們不找只會抄產品的人，我們要找 懂產品價值、懂商業邏輯、能實作落地的人才，一起打造 讓商家愛用的 SaaS 工具與電商操作流程。 🧩【你會負責什麼？】 規劃並優化電商平台的商家後台操作流程（如：商品上架、訂單管理、出貨、退貨、結算模組等） 與創辦人深度討論平台策略與商業邏輯，將構想落地成產品功能與模組 撰寫 PRD 文件、繪製邏輯流程、定義 API 欄位，並與前後端工程師、設計師協作推進開發 分析商家行為與操作數據，持續優化功能體驗與操作效率 有效管理 Sprint 任務進度，運用 Jira 等工具推動開發節奏 支援商務／客服／營運部門需求整合，建立內部流程工具與簡易商家教學模組 🎯【我們要找的你】 至少有 2 年以上產品管理經驗，需具備 SaaS 或電商商家後台產品經驗 熟悉 B2B2C 電商邏輯，有實際處理過「商家操作流程」的經驗（例如供應商上架、訂單追蹤、出貨回報、對帳結算、簡易報表等） 能撰寫清楚的 PRD 與 API 文件，並與技術團隊良好溝通 熟悉 Jira、Figma、Notion、Google Analytics 等工具尤佳 有系統性思考能力與落地實作能力，能主動與多部門溝通協作 加分：有創業精神或曾參與從 0 到 1 的產品建置經驗 💡【你將加入的是這樣的團隊】 Hi5 是由一群來自電商、網路安全、數據、品牌、影音、內容營運背景的人組成的新創公司。我們的目標不是做下一個 Shopee，而是打造一個融合社群、導購、短影音、商家後台的一體化電商平台。 我們的產品從 0 開始打造，不會讓你繼承一堆 legacy code，不會讓你只做 UI 微調，也不會讓你「想法被 PM 擋掉」。你就是產品的主人之一。 💰【薪資結構】 月薪：8萬以上 依能力與技能加分 提供勞健保、勞退、彈性工時、視訊混合上班 ✉️【加入我們】 請投遞您的履歷與作品／曾參與專案說明，我們將儘快與您聯繫安排面談。

嗨！如果你喜歡用同理心安定人心、用專業解決問題，歡迎加入小雞上工客服團隊。讓每一通電話、每一則訊息，變成好的體驗。 你會做的事 • 全通路服務：熟悉我們的網站與 APP 操作，透過電話、Email、即時對話與社群訊息，處理各種問題與升級案件。 • 客訴與爭議處理：面對重大客訴你不退縮，調查、協調、回覆到結案一條龍，產出根因分析與改善建議，避免同樣狀況再發生。 • 行政事務：刊登內容審核、專案支援。 • 流程優化：找出流程問題，提出優化建議，讓團隊服務更快、更一致。 • 風險與合規：遇到突發狀況能冷靜應對，重視個資保護與內部規範。 從Linkedin上了解我們：https://reurl.cc/89ke0j工作時間 • 時間：週一到週五 9:00–18:00 • 每月需配合 1–2 天週六或連續假期值班，週日固定休。 我們在找的你（必備條件） • 3 年以上客服經驗，且有 1 年以上升級/重大客訴處理，或教育訓練/品管經驗。 • 熟悉電腦與雲端工具（Google Workspace/Office），3C、網路基本觀念清楚。 • 高度同理心與抗壓性，擅長溝通協調與衝突處理，問題解決與執行力強。 • 有流程與規劃腦，能獨立撰寫 SOP/話術並推動落實。 • 時間管理與團隊合作能力佳。 加分更棒 • 用過 Zendesk、Intercom、Jira…等客服/工單/CRM 系統。 • 了解生成式AI應用在客服的落地做法：提示設計、回覆風格控管、禁止輸出敏感資訊、知識庫/RAG檢索強化。 • 有跨部門專案或產品迭代經驗。 你會喜歡這裡，因為我們的好福利 • 定期國內、外員工旅遊：我們去過歐洲、美國、澳洲、日本，下一站等你一起決定！ • 必備通通有：生日禮金、年終績效獎金、結婚補助、生育補助。 • 關心你的健康：定期健康檢查、各式運動社團一起動起來。 • 扁平化制度：溝通簡單直效。 • 舒適的工作環境：免費零食、飲料、水果，午餐補助及驚喜美食便當。 為什麼你會喜歡這裡 • 你的專業被看見：重大案件與指標改善都有你的舞台。 • 影響力真實可見：你提出的流程/產品建議，常常就被採納上線。 • 團隊氛圍暖：遇到難題有人一起解決，成功也一起慶祝。

微程式（Microprogram，股票代號7721），為具備跨產業技術整合能力的產業資通訊共通設計中心​（ICT Design House​）。我們從產業需求設計、服務設計、解決方案規劃到軟硬體設計與開發，提供垂直式整合服務，透過智慧科技，協助交通、金融、零售、半導體製造、自行車等產業夥伴進行創新升級。目前聚焦於「電子支付、智慧設備、半導體感測控制」三大核心發展領域。 ▍團隊介紹 此職務將參與微程式在 AI 跨域市場中心、公共自行車及智慧停車場等智慧應用專案推動（面試後將依適配性安排團隊）。團隊由具備產業實戰經驗、熟悉微程式技術核心優勢的產品管理師、專案管理師、工程師與設計師等夥伴組成，致力於整合市場洞察、產品策略與公司核心技術，打造可落地的解決方案，協助 B2B 產業夥伴發展新產品與新服務，或推動營運升級與數位轉型。 我們正在尋找一位具備專案交付實戰經驗的專案管理師加入團隊。在這裡，專案管理不只是安排時程，更是把「需求」一路推進到「交付與上線」的關鍵角色。你將與 PDM、開發、測試與維運夥伴緊密合作，負責資源協調、風險控管與進度追蹤，確保產品與服務如期交付、穩定上線。 ▍工作內容 需求轉譯與規劃：與產品經理及客戶合作，釐清需求與目標，並進一步將需求轉化為專案規劃文件與梳理功能優先順序。進度與品質控管：建立專案排程、里程碑與交付物清單，追蹤開發進度，確保如期交付。資源整合與協作：與工程師、設計師、測試與維運團隊協作，協調資源與風險控管，推動專案落地。功能優化與迭代：推動測試、驗收與上線流程，並與團隊持續追蹤系統表現與使用回饋，協助產品穩定營運與版本迭代優化。 ▍必備條件 具 2 年以上軟體產業相關工作經驗，熟悉軟體開發生命週期，能理解基礎技術術語，並與技術團隊及需求單位有效溝通。熟悉專案管理流程（如需求定義、時程規劃、進度追蹤、版本管理等），具軟體專案交付實務經驗。熟悉專案管理工具（如 Jira、Trello、Asana 等），具專案文件撰寫與進度可視化能力。 ▍加分條件 對 AI 導入產品具備敏銳度與應用思維，能將需求轉化為具體可落地的專案方向。熟悉軟體系統開發流程，具備前後端開發或實作經驗者尤佳。理解系統架構、API 流程與資料結構設計，能進行技術溝通與問題釐清。 ▍人格特質 使用者與目標導向：以使用者需求與商業目標為導向，具備全局思考與判斷能力，並能依據目標規劃工作方向並訂定優先順序。擁抱改變：能適應快速變動的環境，彈性調整做法，並推進複雜任務或專案。擅於溝通：具備良好溝通與協調能力，能跨團隊合作，促成共識並推動落地。主動積極：勇於接受挑戰，並能以正向積極的態度面對不同的商業模式與需求。 ▍關於我們的文化 在微程式，我們相信好的產品與服務來自彼此信任、坦誠溝通與持續共創。我們擁有： 開放的企業文化：團隊年輕有活力，熱愛想法激盪、討論與付諸實現。開創性工作內容：創新、創意是我們的DNA，不斷追求產品更加卓越。夥伴的價值共創：我們深信 1+12，團隊夥伴並肩共創走的更快更遠。

【職務說明】一、資料審核與客戶聯繫 (20%)1.負責客戶資料比對、確認與資格審核。2.接聽客戶電話，並依規範確保資料正確性，回報異常狀況。二、專案執行與進度管理 (60%)1.協助專案經理（PM）進行文件彙整、需求追蹤與進度控管。2.負責會議紀錄製作、專案簡報編修及文書支援。3.維護專案管理工具（如 Jira、Notion、Google Workspace）。4.協助執行產品功能手動測試（QA）並記錄操作問題。三、行政事務與報表維護 (20%)1.建立並維護部門各類表單、數據報表與流程文件。2.協助日常行政庶務與主管交辦事項。 【具備條件】1. 細心、耐心，能獨立處理審查流程2. 基本客服經驗（電話或文字皆可）3. 良好溝通能力，能以清晰方式與客戶或內部同仁互動4. 熟悉基本文書工具操作5. 具備良好時間管理與協作能力6. 有客訴處理或售後服務經驗者加分 【 成為我們的夥伴 】• 購買或參與工作相關的書藉、課程可以申請公費• 每年課程學習進修補助一萬元• 持續性的良好表現一年至少調薪一次• 定期國內／國外員工旅遊補助• 生日禮金、三節禮金、年終績效分紅獎金，期待產品的成長可以分享給你更多• 基本的勞保、健保、眷屬團保之外，另有結婚補助、生育補助• 優於勞基法的特休假，年資滿三個月至1年的同仁即享 7 天特休• 週休二日、颱風假、員工生理假、產假，男員工陪產假也通通是必備、補班日不需上班• 定期年度的免費員工健康檢查• 每季慶生會聚餐、不定期約玩桌遊、密室脫逃、Running Man• 舒適的工作環境，免費的零食飲料供應、不定期的下午茶、水果日• 公司提供三十元的團膳午餐，為你省下不少膳食費• 籃球社、羽球社、攀岩社、有氧課補助，可自行報名參加，並有定期大型運動會比賽「研發部在幹嘛」簡報 https://gamma.app/docs/-km76anm6whz1jjbAddcn LinkedIn ： https://www.linkedin.com/company/addcntw我們提供豐富的資源與指導，幫助你在成長路上不斷進步。如果你準備好迎接挑戰加入我們的研發團隊，歡迎來聊聊！

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Mapping and Administrative Support Specialist is primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech’s enterprise customers. They will also work closely with the Enterprise Support Services teams to process the map creation requests, and fix or update maps as needed by our customers. The role will also assist with a variety of projects and administrative tasks related to the Support Services team.   Successful candidates will have experience with Adobe Illustrator or similar software, as well as project management software such as JIRA, Asana, or similar products. They will also have experience in the customer support or services field, and familiarity with common needs and practices and common software tools of larger enterprise companies. This role is not customer-facing, but will work closely with internal team members who do work with our customers, helping to enable an excellent customer experience from behind the scenes.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:Use Adobe Illustrator and similar tools to create floor plansUse project management software to organize requests such as Asana and JiraBe part of a team working to meet important business customer needsContribute to related projects and tasks within the department as neededKey Qualifications:For consideration, you must bring the following minimum skills and behaviors to our team:Proficient in Adobe IllustratorProficient in Microsoft or Google workplace tools, particularly spreadsheets and data entryExperience with project management tools such as JIRA, Asana, or similarStrong knowledge of Windows Strong written and verbal communication skills in formal / business settingsA perfectionist when it comes to creating projects and artworkExperience in a technical support role strongly preferred, but not requiredKnowledge of Logitechs products and software is helpful but not requiredEducation4-year degree or equivalent experience Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.“All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-510-713-4866 for assistance.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The RoleWe are seeking a highly experienced Principal Software Technical Program Manager (TPM) tolead and own complex, software-driven programs across the full Software Development Lifecycle (SDLC) for Video Conferencing products. This role operates at the intersection of embedded software, Android/Linux system software and cloud services.As a senior software program leader, you will drive end-to-end software execution from concept through launch and post-deployment ensuring strong technical alignment across Software Engineering, Product Management, Quality Engineering, and Operations. You will be accountable for software delivery outcomes, execution rigor, and cross-functional alignment required to ship high-quality, scalable products at enterprise scale. This role demands deep software technical understanding, excellent communication, and the ability to lead through influence, clarity, and decision-making across global teams.Your ContributionAs a Principal Software Lead and software execution leader, you will:● Lead large-scale, multi-disciplinary software programs spanning firmware, embeddedLinux/Android system software, and cloud-connected services.● Act as the single point of ownership for software program execution, ensuring alignment across Software Engineering, Product Management, Program Management, and Quality Engineering.● Drive clarity of scope, requirements, dependencies, risks, and delivery timelines, holding teams accountable to commitments.● Establish and enforce strong planning, execution, and tracking frameworks, including Jira workflows and operational metrics.● Translate complex technical topics into clear executive-level updates, enabling informed decision-making.● Proactively identify risks, drive mitigation strategies, and resolve execution blockers to maintain schedule, quality, and software readiness.● Champion operational excellence by continuously improving software development processes, communication, and cross-team execution models.Key ResponsibilitiesSoftware Program Leadership Execution● Lead cross-functional execution across firmware, embedded Linux, Android platform engineering, cloud/backend services and QA.● Drive software roadmap alignment, engineering readiness, milestone planning, and release execution.● Own trade-off decisions across scope, schedule, and quality, with a strong bias toward long-term software sustainability and product quality. Planning, Tools, and Process Excellence● Define and maintain Jira workflows, dashboards, boards, and reporting structures forhighly complex, multi-team software programs.● Implement scalable, repeatable execution processes that support distributed global teams.● Establish clear operating rhythms (planning, execution, reviews, and retrospectives) to ensure predictable delivery.Technical Leadership Problem Solving● Maintain a system-level understanding of software architecture for hardware devices running embedded Linux/Android and cloud-connected services.● Engage deeply with architects and senior engineers to validate feasibility, sequencing, and technical risk.● Drive resolution of cross-layer issues spanning hardware, system software, applications, and cloud services.● Ensure engineering quality, integration readiness, and software stability throughout the development lifecycle.Required Qualifications:●10 years of experience in Technical Program Management or Software Program Leadership delivering complex, software-intensive products at scale.● Proven track record of shipping embedded Linux, Android-based, and/or cloud-connected devices.● Strong understanding of hardware-software co-development, including EVT/DVT/PVT cycles and manufacturing readiness (highly desirable).● Expert-level proficiency with Jira, Confluence, and modern program management tools.● Exceptional written and verbal communication skills, with the ability to operate effectively at both engineering and executive levels.● Demonstrated ability to lead through influence, drive alignment, and make decisions in highly ambiguous environments.● Experience leading global, multi-time-zone teams and complex cross-organizational initiativesCompensation:This position offers an annual base salary typically between $ 141,000- $220,000.In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.  #LI-SN1  Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.