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About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 審核客戶註冊資料與身份文件，確保資訊真實且完整使用第三方供應商工具與內部系統，執行 KYC 流程，深入了解客戶背景依據法務與合規標準操作流程，確保作業符合法規定期檢視並更新 SOP，與最新監管規範保持一致評估已註冊客戶，並與法務、客服部門協作，確認是否符合國際反洗錢 (AML) 規範分析客戶註冊流程數據，找出錯誤或瓶頸，提出改善方案，協助優化註冊體驗 上班時間14:00～23:00，休息時間1.5小時 你將獲得 工作生活平衡外商工作氛圍輕鬆與好相處同事雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元 每人配置升降辦公桌

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 審核客戶註冊資料與身份文件，確保資訊真實且完整使用第三方供應商工具與內部系統，執行 KYC 流程，深入了解客戶背景依據法務與合規標準操作流程，確保作業符合法規定期檢視並更新 SOP，與最新監管規範保持一致評估已註冊客戶，並與法務、客服部門協作，確認是否符合國際反洗錢 (AML) 規範分析客戶註冊流程數據，找出錯誤或瓶頸，提出改善方案，協助優化註冊體驗 上班時間09:00～18:00，休息時間1.5小時 你將獲得 工作生活平衡外商工作氛圍輕鬆與好相處同事能與國外同仁交流、增加視野的工作環境雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元 每人配置升降辦公桌

工作內容 1.審核開戶資料並確保資料之正確性2.辨識開戶資料是否異常並即時回報3.優化與維護審核作業規範4.完成主管交辦之事項排班制：＊每週六或週日任選一天排班(到職第一個月會先以週一到五正常班為主，之後會再視實際學習狀況轉換成排班制) 福利與環境 13" Macbook Pro + 27" 大螢幕隨時補充滿滿的零食與飲料不定期辦公室聚餐與教育訓練開放式管理風格與舒適工作環境便利交通位置，捷運站出口直達 出勤與休假 彈性上班時間，可在家工作員工一入職每年享有30日不扣薪事病假女性員工每年還有3日不扣薪生理假 薪資與津貼補助 年度健康促進補助NTD 30,000結婚補助NTD 12,000生育補助NTD 20,000 - NTD 50,000喪葬補助NTD 30,000團隊團建活動每季每人補助NTD 1,000員工推薦獎金員工三節禮券員工團體保險個人進修補助

About BTSE: BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more. We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner. About the Role We are looking for a visionary VP of Operations to serve as the operational architect for BTSE Indonesia. In this mission-critical role, you will bridge global infrastructure with local excellence, overseeing everything from regulatory whitelisting and KYC workflows to data-driven exchange monitoring. Responsibilities:Business Operations Workflow Architecture Design, implement, and continuously optimize Standard Operating Procedures (SOPs) across all departments to ensure scalability. Lead and manage the end-to-end KYC/AML workflow, ensuring a frictionless user experience while maintaining rigorous regulatory standards. Manage and optimize deposit/withdrawal flows, ensuring speed, security, and reconciliation accuracy. Lead procurement and manage relationships with external vendors (e.g., liquidity providers, KYC/AML software, cloud services). Compliance, Policy Data Monitoring policy: Create frameworks that monitors our data to make sure every policy is followed Data Oversight: Own understand all data; ensure data integrity, reporting accuracy, and use operational metrics to drive decision-making. Customer Success Monitoring: Oversee CS performance metrics to ensure user issues are resolved and systemic bugs are reported back to product teams. Financial Oversight Budget Management: Strategic ownership of the operations budget, optimizing burn rate while ensuring the exchange has the resources to scale. Management Role/Functions Act as a liaison between the local global Looking and maintaining the relationship with vendors Requirements: 8+ years of operations leadership experience, with at least 4+ years specifically within a Crypto Exchange or high-growth Fintech/Banking/Tech/Ecommerce Industry. Proven track record of building and documenting Standard Operating Procedures (SOPs) from the ground up in a fast-scaled environment. Experience building or managing Customer Success monitoring systems to ensure high-quality user support and rapid incident response. Skilled in selecting, onboarding, and managing third-party Vendors Procurement (e.g., KYC providers, custody solutions, and liquidity partners). Deep understanding of end-to-end crypto exchange business workflow and the specific fraud risks associated with crypto deposit/withdrawal flows. Nice to Haves Practical experience with SQL or Business Intelligence tools. Familiarity with blockchain explorers and wallet infrastructure. Perks Benefit Competitive salary and benefits package. Opportunities for professional development and career growth. Various team-building programs and company events And many more! Apply and let us tell you more! #LI-GV1

BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: We are looking for a Head of Exchange Operations to lead and scale key operational functions across our global digital asset platform. This role sits at the center of exchange performance, overseeing market-facing operations, user and KYC feedback loops, and token and liquidity monitoring.You will work closely with Product, Marketing, Risk, and Data teams to ensure the exchange runs efficiently, user insights are translated into product improvements, and market dynamics are actively monitored and optimized. This is a high-impact role with broad visibility across the business, responsible for connecting operational execution with product and market outcomes. Responsibilities Oversee core exchange operations across market-facing functions Partner with Product and Marketing on campaigns, launches, and trading initiatives Own user and KYC feedback loops, turning insights into actionable improvements Monitor token performance, liquidity, and trading activity Oversee exchange visibility and data accuracy on platforms such as CMC Work cross-functionally to improve product, trading experience, and workflows Drive process improvements and operational efficiency Track key metrics across trading, liquidity, and operational performance Requirements 8–12+ years of experience in exchange operations, trading operations, product operations, or related roles (crypto / fintech preferred) Strong understanding of exchange mechanics, including trading flows, liquidity, and token performance Experience working cross-functionally with Product, Marketing, and Risk teams Data-driven mindset, comfortable analyzing operational and market data Ability to manage multiple workstreams in a fast-paced environment Strong communication and stakeholder management skills Hands-on and execution-focused, with the ability to operate at both strategic and operational levels Nice to haves Experience in crypto exchange or digital asset platforms Familiarity with CoinMarketCap (CMC) or similar market data platforms Exposure to token listings, liquidity management, or market operations Experience working with trading data or market performance metrics Basic understanding of KYC / onboarding processes in fintech or crypto Perks BenefitsCompetitive total compensation package Various team building programs and company events And many more! Apply and let us tell you more!#LI-AA1

彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: We are looking for a Head of Exchange Operations to lead and scale key operational functions across our global digital asset platform. This role sits at the center of exchange performance, overseeing market-facing operations, user and KYC feedback loops, and token and liquidity monitoring.You will work closely with Product, Marketing, Risk, and Data teams to ensure the exchange runs efficiently, user insights are translated into product improvements, and market dynamics are actively monitored and optimized. This is a high-impact role with broad visibility across the business, responsible for connecting operational execution with product and market outcomes. Responsibilities Oversee core exchange operations across market-facing functions Partner with Product and Marketing on campaigns, launches, and trading initiatives Own user and KYC feedback loops, turning insights into actionable improvements Monitor token performance, liquidity, and trading activity Oversee exchange visibility and data accuracy on platforms such as CMC Work cross-functionally to improve product, trading experience, and workflows Drive process improvements and operational efficiency Track key metrics across trading, liquidity, and operational performance Requirements 8–12+ years of experience in exchange operations, trading operations, product operations, or related roles (crypto / fintech preferred) Strong understanding of exchange mechanics, including trading flows, liquidity, and token performance Experience working cross-functionally with Product, Marketing, and Risk teams Data-driven mindset, comfortable analyzing operational and market data Ability to manage multiple workstreams in a fast-paced environment Strong communication and stakeholder management skills Hands-on and execution-focused, with the ability to operate at both strategic and operational levels Nice to haves Experience in crypto exchange or digital asset platforms Familiarity with CoinMarketCap (CMC) or similar market data platforms Exposure to token listings, liquidity management, or market operations Experience working with trading data or market performance metrics Basic understanding of KYC / onboarding processes in fintech or crypto Perks BenefitsCompetitive total compensation package Various team building programs and company events And many more! Apply and let us tell you more!#LI-AA1

About BTSE:BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more.We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner.Responsibilities:Support the onboarding and identity verification (KYC) processes for new and existing clients by working closely with internal teams and systems.Monitor and analyze customer-related issues and trends reported through internal channels to identify process improvements and operational gaps.Collaborate with internal departments to ensure efficient handling of platform-related inquiries or operational needs.Assist in the creation and maintenance of internal resources such as FAQs, SOPs, and knowledge base articles for new and existing platform features.Provide operational support and perform other tasks as assigned by the Supervisor.Qualifications:Proficient in both verbal and written Mandarin and English; additional languages are a plus.Strong interpersonal skills and professional attitude, including courtesy, collaboration, and a proactive mindset.Demonstrated ability to think independently, solve new problems, and proactively suggest service improvements to the team.Strong numerical aptitude and analytical thinking skills.Self-motivated and able to work independently while contributing effectively to a team environmentExperience in customer service, operations, risk management rolesin traditional finance or crypto is a strong advantage.Willingness to work on a shifting schedule.A bachelor's degree or equivalent qualification is a plus.Perks BenefitsCompetitive total compensation packageVarious team-building programs and company eventsAnd many more! Apply and let us tell you more!#LI-GL1

TO READ MORE DETAILS ABOUT THIS POST, PLEASE CLICK “APPLY NOW”Claim Extended Warranty and My Sony Care Program - Support and follow-up with Authorized Service Center (ASC) to provide the correct and complete insurance claim documents. - Collect all required documents to claim from the insurance company on time. - Summarize claims for the month, reconcile the statements, and issue invoices to the insurance company. - Monitor the progress of claim processing and payments of the insurance companies. - Understand and be fluent in the insurance contract to ensure claims are correct and complete, while also handling any issues that arise during collaboration with partners. - Review and pre-check the insurance service agreement before signing. - Timely update changes related to the cost of repair parts, exchange sets and internal guidelines. - Promptly identify and report to supervisors any risks that arise during the claim process, coordinating with relevant teams to handle them according to regulations - Analyze claim data and repair data to provide periodic reports to management and propose solutions to improve existing issues." Support on documents processing and e-contract - Support the processing of payment documents, contracts, KYC, and upload them to the e-contract system correctly and timely. Support on SVC data analysis - Analyze data and monitor ASC's compliance with Sony's regulations and policies. - Other tasks as required by the line manager. Internship 6 months fulltime.

Position Overview:As the Payment Risk Management Associate, you will handle TW merchant due diligence and “Know-Your-Customer/Business” process, conduct credit risk and AML risk assessment of new merchant applications, consistently monitor/evaluate risks of existing merchants .【What You Will Be Doing】- Handle TW merchant due diligence and “Know-Your-Customer/Business” process.- Conduct credit risk and AML risk assessment of new merchant applications- Support periodic review of merchants profile- Support other risk tasks when require- Support Product Optimization to improve all above workflow- Support Policy/Process management for all above tasks【Who We Are Looking For】- University graduate, Degree in Finance or Risk Management is preferred- 1-2 years working experience in Finance industry is preferred- Possess good understanding of KYC requirement and Compliance Risk- Basic understanding of merchants’ fraud and credit risk- Proficient in both English and Chinese- Passionate in developing career in Ecommerce business- Able to work independently with innovative ideas- Strong communication skill, who can well manage the relationship with business partners 本職位主要負責台灣商戶的盡職調查及 KYC（了解你的客戶/商戶）流程，包含新進商戶申請之信用風險與洗錢防制（AML）風險評估，並持續監控與評估既有商戶之風險狀況，確保整體營運符合公司內部控管標準及相關法規規範。 - 負責台灣商家的盡職調查及 KYC 流程- 審查商家申請，進行信用風險與反洗錢（AML）風險評估- 定期審核並更新現有商家的資料與風險等級- 協助其他與風險控管相關的日常任務- 參與產品與流程優化專案，提升風險管理作業效率- 支援內部政策與作業流程的制定與落實，強化風險控制能力【Who we are looking for】- 大學以上學歷，主修金融、法律、風險管理或相關科系者尤佳- 具備 1～2 年金融機構、支付業或相關風控/合規工作經驗者優先- 熟悉 KYC、AML、商戶信用風險等基本概念與流程- 對第三方支付風險管理有基本認識- 中英文溝通能力良好，能閱讀與撰寫相關報告與文件- 做事積極主動、細心負責，能獨立作業並主動提出建議- 良好的跨部門溝通與協作能力，能與業務或產品團隊有效配合

Job Description 協助日常行政及總務事宜，確保辦公室運作順暢 Support daily administrative and general affairs to ensure smooth office operations. 協助定期帳務彙整與資料整理 Assist in periodic accounting consolidation and data organization. 維護辦公室環境及設備，並與相關廠商保持聯繫 Maintain office environment and equipment, and liaise with relevant vendors. 管理辦公室及節慶用品庫存，執行外出採購 Manage office and seasonal gift inventory and perform procurement as needed. 處理一般文書資料及郵政相關事務 Handle general document processing and postal matters. 創建與維護資料夾及表格，保持資訊整齊 Create and maintain folders and spreadsheets to keep information organized. 建立行政總務相關 SOP，並提供中英文翻譯支援 Develop administrative SOPs and provide bilingual (Chinese/English) translation support. 協助人資單位日常行政作業，如新人報到、假勤統整及兼職人員時數管理 Assist HR in daily administrative tasks, such as onboarding, monthly leave tracking, and part-time hours management. 協助員工聚餐訂餐及主管餐廳訂位安排 Assist in coordinating staff meals and supervisor dining reservations. 適時支援其他部門所需行政協助 Provide timely administrative support to other departments as needed. 執行主管交辦之其他事項 Perform additional tasks assigned by supervisors. 協助供應商及客戶進行 KYC（Know-your-customer）流程 Assist vendors and clients in completing KYC (Know-your-customer) processes. 作為海外夥伴公司窗口，協助供應商及客戶 KYC 調查 Serve as the liaison for overseas partner companies to support vendor and client KYC checks. 與海外法務顧問確認資料正確性，並回報供應商及客戶 Verify information accuracy with overseas legal advisors and report to vendors and clients. 定期回報商務團隊各項 KYC 進度 Provide periodic updates on KYC progress to the business team. 彙整 KYC 資料並妥善歸檔 Compile KYC data and ensure proper filing. 協助外籍主管在台工作所需事務 Support expatriate supervisors with local administrative needs.__________________________________________________________________________________________ About Dot Connections Founded in Europe in 2018, Dot Connections is a fast-growing game distributorfocused on emerging markets. Since setting up our Asia headquarters in 2019,we’ve quickly earned areputation for delivering top-tier technical services.As one of the few award-winning service agents in Europe, we bring exceptionalquality and reliability to our Asian partners — includingseveral global industry leaders.Join us to be part of a team that delivers first-class, on-timesolutions across the gaming industry.DNA in Dot Connections  Mutual Growth Strategy (Win-win mindset)  Trust and Integrity  Collaborative Partnership Management  Work-Life Balance Ready to level up your career? Join Dot Connections and be part of a global team that values trust, growth, and collaboration. If you’re passionate about innovation and ready to make an impact in the i-gaming industry—let’s build the future together. Apply now!!