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1. Organizational Development Program ManagementLead the planning, coordination, and execution of organisational development initiatives across the business.Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.Drive cross-functional collaboration with Operations, , Internal Communications, and other relevant teams to ensure successful execution.Monitor project progress, resolve issues proactively, and escalate risks where appropriate.Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.2. Immersion Trip Planning and ExecutionOrganise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.Capture key observations, action points, and follow-up recommendations after each immersion program.Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.3. Company Event and Management Workshop ManagementPlan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.Conduct post-event evaluation and identify opportunities to improve future event effectiveness.4. Leadership Communications SupportSupport development and coordination of leadership communications for internal audiences.Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.5. Organisational Enablement and Employee Experience ProjectsDrive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.Translate organisational pain points into structured initiatives with practical implementation plans.Track project outcomes and propose recommendations for continuous improvement.6. Stakeholder Management and PMO GovernanceAct as a coordination point across multiple teams and stakeholders with different priorities and expectations.Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.Support ad hoc strategic and organisational projects assigned by leadership.

1. Strategic Project EstablishmentSupport the Director in shaping, structuring, and mobilizing strategic initiatives across business functions, which are derived from Director priorities and business pain points, where business readiness and ownership model are not yet clearly defined.Translate high-level leadership direction into clear project scope, objectives, milestones, governance model, and delivery plan.Facilitate alignment across stakeholders to ensure clarity of objectives, success metrics, accountabilities, timelines and expected outcomes before transitioning initiatives to business teams.Establish strong project foundations, including scope definition, RACI alignment, governance framework, and way of working to enable structured execution after handover to Business Owners.Provide ongoing coordination and advisory support post-transition to ensure continuity and execution quality.Drive project reviews and post-implementation assessments where required to capture learnings and improve future operating models.2. Selective End-to-End Project DeliveryLead large-scale, strategic and urgent or high-priority projects with significant cross-functional dependencies, ensuring full ownership of execution and delivery.Drive tight alignment across stakeholders, proactively managing risks, dependencies, and bottlenecks to maintain momentum.Ensure disciplined execution against timelines and targets, with a strong focus on delivering measurable business outcomes.Drive problem solving, track action items, and manage stakeholder alignment during execution.Act as the central point of accountability to unblock issues and drive decisions in fast-paced, high-pressure situations.3. Business Market Intelligence Consolidate market intelligence from multiple internal and external sources, including competitor activities, industry trends, customer/ market developments, operational benchmarks, and relevant ecosystem insights  from business teams to synthesize fragmented insights into a central Insights hub for leadership and business teamsAct as a central hub for managing and structuring business implications, ensuring alignment, visibility, and consistency across functions.Translate insights into clear, actionable business implications, strategic considerations, risks and opportunities and communicate them effectively to leadership and relevant teams to support business planning and decision-making.Continuously capture, curate, and share market updates, competitive movements, and key business learnings to strengthen organizational awareness and knowledge.4. Executive Reporting Leadership presentationOwn and coordinate periodic executive reporting for business performance, strategic initiatives, and leadership updatesConsolidate inputs from multiple teams into concise, structured, and decision-oriented reports for senior stakeholders.Develop high-quality executive materials, including leadership decks, executive summaries, and briefing notes with clear, structured messaging for business reviews, leadership meetings, and executive forums.Consolidate cross-functional inputs into concise, decision-oriented reports, highlighting key risks, trade-offs, and recommendations.Drive reporting cadence (weekly/monthly/quarterly), ensuring accurate tracking of business performance, key initiatives, and follow-ups.Continuously refine reporting frameworks, templates, and standards to improve clarity, consistency, and efficiency.Raise the overall quality and consistency of executive communication materials through strong storyline development and data-driven presentation.

1. Organization Synergy CapabilityDrive cross-functional initiatives aimed at strengthening organizational alignment, collaboration, and knowledge sharing across departments.Drive planning and execution of internal events, leadership forums, town halls, and engagement activities to foster stronger organizational connectivity.Develop structured approaches to capture and disseminate organizational intelligence, insights, and best practices across teams.Ensure stakeholder alignment by clarifying objectives, defining deliverables, and maintaining consistent communication throughout project lifecycles. 2. Project Governance and TrackingDevelop and maintain structured project plans, timelines, dashboards, and reporting frameworks to ensure transparency and accountability.Track key milestones, deliverables, and dependencies across stakeholders.Prepare progress updates, executive summaries, and presentation materials for leadership review.Establish documentation standards and ensure proper archiving of project outputs and learnings.

1. Maintain a Safe Working EnvironmentMaintain a safe warehouse environment. Ensure workers’ physical and mental well-being is a top priorityCollaborate with HSE team to ensure compliance with all laws,  regulations and safety standardsProactively identify and eliminate safety hazardsTake thorough and rapid corrective action to address any safety incidents2. Drive Operational Performance, improve buyer experienceManage a team of Field Leaders (Asst. Managers, Supervisors, Team Leads) and Warehouse support staff to drive daily operationsEstablish targets and protocols to ensure daily execution is meeting the business targets related to throughput, cost, buyer and seller experience, and worker experienceAnswer for and close gaps in key metrics. Develop and execute action plans that rapidly drive daily operations to achieve expectationsIdentify opportunities for long-term improvement related to people, process, and technology. Develop and implement continuous improvement initiatives with the project team.Continuously deepen your understanding of the business and the activities of other teams. Build cross-functional relationships to better understand the needs of our buyers, sellers, and workers3. Develop a Team of Field LeadersTrain, coach build field leadership teams; continuously improve their soft skill communication, technical, and problem-solving skills; as well as deepen their understanding of the businessProvide effective feedback to field leaders and warehouse staff; hold underperformers accountable, and recognize strong performersEnsure workers and field leaders are engaged: 1) they know their role and what success looks like 2) they have the resources to be successful, and 3) they know why their work is importantEffectively communicate a vision and direction for the team4. Lean leadership and People development:Train, coach and build the team on the job, to develop their communication skills, technical operation capabilities and leadership skills.Communicate effectively with the team to help them understand the business priorities. Deliver the vision, inspire them and engage people to work together towards the same goal.Lead by example.

We’re looking for a Growth Team Leader who thrives at the intersection of strategy, data, and innovation. You’ll lead a high-performing team to design, test, and scale growth initiatives across multiple use cases — with a strong focus on online payment solutions. The ideal candidate has a solid background in digital growth within tech, fintech, or e-commerce, understands user behavior across funnels, and knows how to turn insights into scalable business impact.Why You’ll Love Working Here:Impactful work: You’ll shape the growth strategy behind cutting-edge payment and digital commerce solutions used by thousands of customers and partners.Innovation-driven culture: Experiment fast, learn faster — we embrace creativity, data, and AI-driven decision-making.Cross-functional collaboration: Work with talented teams across product, tech, and business functions to turn ambitious ideas into measurable results.Career growth: We invest in people who take ownership — you’ll have the autonomy, resources, and mentorship to grow into a senior leadership role.Dynamic environment: Join a fast-paced, collaborative, and forward-thinking team in the heart of the digital transformation wave.Mô tả công việcDevelop and execute yearly, quarterly and monthly growth plans for multiple use cases, including customer acquisition, activation, retention, and monetization.Drive the growth roadmap for online payment products, ensuring seamless user experience and business scalability.Analyze customer and partner data to identify growth opportunities, conversion bottlenecks, and optimization levers.Manage and allocate resources effectively across cross-functional teams (marketing, product, data, and design).Apply the Build–Measure–Learn framework to drive experimentation and continuous improvement.Collaborate with internal stakeholders to enhance online payment flows, partnership integrations, and customer journey optimization.Leverage AI and automation tools to personalize user experiences and boost marketing efficiency.Track, analyze, and report growth KPIs and OKRs to leadership.Yêu cầu công việcBachelor degree in relating field.4–6 years of experience in growth, product marketing, or digital strategy, preferably in tech, fintech, banking, or e-commerce.Hands-on experience in online payment products, merchant integrations, or partnership growth strategies.Proven knowledge of the AARRR (Acquisition–Activation–Retention–Revenue–Referral) framework.Deep understanding of digital growth channels — paid media, SEO, CRM, lifecycle marketing, referral, and affiliate partnerships.Strategic thinker with ownership, system-thinking, and a growth mindset.Strong leadership and communication skills; experienced in managing cross-functional teams.Ability to communicate complex ideas with clarity and influence.

1. Supply Chain Performance Delivery SpeedEnd-to-End Optimization: Identify and resolve structural bottlenecks across the fulfillment lifecycle—from inbound processing to last-mile delivery—to improve overall lead times.Process Engineering: Lead data-driven reviews of supply chain workflows to implement best practices that enhance fulfillment accuracy and velocity.Performance monitoring: Overseeing the control tower to ensure healthy operations and optimize the action framework overtime 2. Customer Seller Experience (CX) ExcellenceExperience Roadmap: Define and monitor key performance indicators (KPIs) for the buyer and seller journeys, focusing on fulfillment speed, delivery reliability, failed delivery reduction, and return efficiency.Seller Integration: Oversee the functional development of the fulfillment portal (UI/UX) to ensure sellers have full transparency and ease of operation within the FBS ecosystem.Root Cause Analysis: Utilize Voice of the Customer (VOC) data and operational metrics to diagnose service failures and lead the corrective cross-functional projects.3. Strategic PMO Stakeholder ManagementUpward Management: Act as the primary point of contact for senior leadership regarding project progress, providing concise, data-backed reporting on strategic initiatives and resource requirements.Cross-Functional Leadership: Drive collaboration between Warehouse Operations, Logistics, Product, and Commercial teams to ensure unified execution of the fulfillment strategy.Governance Risk: Establish project frameworks, manage dependencies across multiple workstreams, and perform rigorous risk assessments to ensure timely delivery of results.

1. Process Design StandardizationDriving operational excellence across FLM through process standardization, performance analytics, and continuous improvement initiatives. Ensures that FLM operations are efficient, scalable, and alignment with business goals in productivity, quality, and cost.Analyze existing FLM workflows (Pick up, Sort, Delivery) to identify process gaps and inefficiencies.Design, document, and implement standard operating procedures (SOPs) and process improvement frameworks across regions. Lead pilot runs and process validation for new initiativesFacilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking. 2. FLM Performance ManagementDefine and implement performance frameworks and KPIs / key drivers to monitor input and outcomes, functional improvements post-execution.Consolidate insights into regular project health dashboards and performance reports for leadership reviews. 3. Project Management Office (PMO) Lead FLM improvement projects end-to-end: define problem statement, baseline, target, workplan, owners, and milestones.Drive cross-functional execution with Ops, WFM, BI, Product/Tech, and logistics partners (3PL/LM vendors).Standardize processes and playbooks: peak readiness, backlog clearance, exception handling, escalation ladder.Run pilots, evaluate outcomes, and scale best practices across stations/regions. 4. Stakeholder Partner ManagementSupport governance with internal teams and external partners: performance alignment, action follow-up, and accountability.Prepare leadership-ready updates: concise narrative, key risks, decisions required, and next actions.Ensure operational compliance to agreed SOPs and reporting discipline.

1. Analog/Mixed-Signal IC Design Engineering: Design, implement, and verify complex analog/mixed-signal circuits, including but not limited to PLLs, DLLs, ADCs, voltage regulators, amplifiers, TX, RX, and CDRs, to meet stringent performance and power targets.Perform comprehensive circuit design verification using industry-standard simulation tools such as Cadence Spectre, MATLAB, or equivalent.Collaborate with cross-functional teams to ensure seamless integration of analog and mixed-signal blocks into larger system architectures.Optimize designs for manufacturability, yield, and performance across process variations. 2. Leadership and Team Management: Lead and mentor a team of engineers, fostering an environment of technical excellence and collaboration.Provide strategic technical direction and oversight, ensuring successful execution of design and verification tasks to meet project milestones.Act as a key interface between senior leadership and your team, translating high-level objectives into actionable technical and project plans.Guide professional development of team members through coaching, training, and performance evaluations to help them advance their careers.Champion best practices in IC design methodology, promoting innovation and continuous improvement. 3. Cross-Functional Collaboration: Work closely with product, system, and test engineering teams to align design efforts with product requirements and market needs.Drive technical problem-solving across design and implementation phases, ensuring timely resolution of challenges.Contribute to the company’s broader technical roadmap and strategy by sharing insights from team activities and industry trends.

We are looking for a high-impact Tax Lead to own and drive end-to-end tax strategy, compliance, and advisory in a fast-scaling fintech / e-commerce ecosystem.This role goes beyond compliance, you will act as a strategic partner to the business, leading complex tax matters, engaging directly with tax authorities, and shaping tax-efficient structures for new products and initiatives.Mô tả công việcOwn Tax Excellence (Compliance Technical Leadership)Lead tax compliance across MoMo and its subsidiariesEnsure accuracy and integrity of all tax filings (VAT, CIT, FCT, etc.)Review and validate accounting documents in line with evolving tax regulationsProvide technical leadership and hands-on guidance for complex tax mattersLead External Engagement Tax DefenseAct as theprimary interface with tax authorities(Large Enterprise / E-commerce Tax Department)Own tax audit and inspection processes end-to-end:Positioning defense strategyData reconciliation documentationDirect negotiation with authoritiesCollaborate with Big4 and external advisors on complex casesDrive Business Impact through Tax AdvisoryPartner with Product, Finance, and Legal to support new initiatives (e-wallet, BNPL, installments, loyalty, promotions, etc.)Assess tax implications and ensure readinessbefore product launchAdvise on optimal tax structures aligned with business modelsProvide tax guidance across subsidiariesBuild Tax Governance Risk ControlProactively identify tax risks and lead mitigation strategiesDrive quarterly tax risk reviews with actionable insightsEstablish scalable processes, controls, and frameworks to strengthen tax governanceYêu cầu công việc5+ years of tax experience inBig4 / fintech / e-commerce / digital businessProven track record working directly withHanoi tax authorities (digital/e-commerce)Hands-on experience intax audits, inspections, and dispute handlingStrong understanding of business models:marketplace, payment, e-walletSolid technical foundation with the ability to translate into practical solutionsConfident communicator with strong stakeholder management and negotiation skillsA proactive problem-solver who can navigate ambiguity and drive outcomes

1. Strategic Project Leadership FacilitationTake ownership as the project lead for a portfolio of high-impact supply chain projects across end-to-end functions (Operations, Marketing, BD, etc.), driving strategic alignment and stakeholder engagement.Lead cross-functional project teams, ensuring effective collaboration, timely resolution of roadblocks, and alignment with business goals.Facilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking. 2. Supply Chain Project Management Office (PMO) OversightDrive project excellence by embedding project management standards, tools, and best practices across supply chain initiatives.Provide strategic PMO support across initiatives including but not limited to:Demand Supply Planning: Drive initiatives to improve forecast accuracy, inventory turnover, and demand responsiveness.Warehouse Productivity Optimization: Lead efforts to enhance floor productivity, process standardization, labor efficiency, and automation integration.Network Optimization: Guide data-driven studies on DC/FC placements, route designs, and cost-to-serve models for long-term network efficiency.Delivery Experience Cost Efficiency: Oversee programs aimed at reducing last-mile delivery cost while improving delivery speed, reliability, and customer satisfaction. 3. Operational Execution Go-live ExcellenceServe as the project’s on-ground leader during critical phases—especially for pilots, go-lives, and hypercare periods—ensuring seamless implementation and rapid issue resolution.Conduct on-site project governance across warehouse, linehaul, or last-mile functions, providing visibility into real-time progress and aligning on tactical actions. 4. Performance Management Continuous ImprovementDefine and implement performance frameworks and KPIs to monitor project outcomes and functional improvements post-execution.Leverage data to build business cases, evaluate ROI, and recommend course corrections or enhancement opportunities.Consolidate insights into regular project health dashboards and performance reports for leadership reviews. 5. Coaching Stakeholder EngagementMentor team members and cross-functional stakeholders to build project ownership and problem-solving capabilities.Act as a thought partner to business and operations teams, providing insight-driven recommendations to shape future project pipelines and investment priorities.