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The PMO, Organisational Excellence lead is responsible for driving cross-functional organisational initiatives that strengthen leadership alignment, employee engagement, and overall organisational effectiveness in line with business direction and priorities. This role acts as a central coordinator and execution owner for key strategic programs, including leadership immersion trips, management workshops, company-wide initiatives, leadership communications, and employee well-being improvement projects, while closely collaborating with People teams to enhance organisational excellence across the business. 1. Organizational Excellence ManagementLead the planning, coordination, and execution of organisational development initiatives across the business.Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.Drive cross-functional collaboration with Operations, Internal Communications, and other relevant teams to ensure successful execution.Monitor project progress, resolve issues proactively, and escalate risks where appropriate.Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time. 2. Immersion Trip Planning and ExecutionOrganise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.Capture key observations, action points, and follow-up recommendations after each immersion program. Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent. 3. Company Event and Management Workshop ManagementPlan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.Conduct post-event evaluation and identify opportunities to improve future event effectiveness. 4. Leadership Communications SupportSupport development and coordination of leadership communications for internal audiences.Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives. 5. Organisational Enablement and Employee Experience ProjectsDrive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.Translate organisational pain points into structured initiatives with practical implementation plans.Track project outcomes and propose recommendations for continuous improvement. 6. Stakeholder Management and PMO GovernanceAct as a coordination point across multiple teams and stakeholders with different priorities and expectations.Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.Support ad hoc strategic and organisational projects assigned by leadership.

1. Organizational Excellence ManagementLead the planning, coordination, and execution of organisational development initiatives across the business.Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.Drive cross-functional collaboration with Operations, , Internal Communications, and other relevant teams to ensure successful execution.Monitor project progress, resolve issues proactively, and escalate risks where appropriate.Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.2. Immersion Trip Planning and ExecutionOrganise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.Capture key observations, action points, and follow-up recommendations after each immersion program.Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.3. Company Event and Management Workshop ManagementPlan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.Conduct post-event evaluation and identify opportunities to improve future event effectiveness.4. Leadership Communications SupportSupport development and coordination of leadership communications for internal audiences.Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.5. Organisational Enablement and Employee Experience ProjectsDrive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.Translate organisational pain points into structured initiatives with practical implementation plans.Track project outcomes and propose recommendations for continuous improvement.6. Stakeholder Management and PMO GovernanceAct as a coordination point across multiple teams and stakeholders with different priorities and expectations.Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.Support ad hoc strategic and organisational projects assigned by leadership.

The HRBP Manager serves as a strategic people partner to Business Leaders, Functional Heads, and Subsidiary Management Teams, ensuring alignment between people strategy and business objectives across Back Office Functions, Supporting Functions, Business Units, and Subsidiaries.This role is responsible for driving organizational effectiveness, workforce planning, talent management, performance culture, leadership capability, and employee engagement while ensuring consistency of HR practices across the organization. The HRBP Manager leads the HRBP team to deliver high-impact HR solutions that enable sustainable business growth, organizational transformation, and operational excellence.Mô tả công việcStrategic Business PartnershipAct as a trusted advisor to Executive Leadership, Functional Heads, BU Leaders, and Subsidiary Management Teams on organization, talent, and workforce-related matters.Translate business strategies into people strategies, ensuring organizational capability and talent readiness to achieve business goals.Provide strategic consultation on organization design, operating model, workforce planning, succession planning, leadership development, and change management.Partner with leaders to anticipate organizational challenges and proactively develop people solutions to support growth and transformation initiatives.Organization Development Workforce PlanningLead annual and long-term workforce planning processes to optimize organizational structure, productivity, and resource allocation.Review and recommend organization design, reporting structures, role architecture, transformation and capability requirements aligned with business priorities.Drive organizational effectiveness initiatives and monitor workforce health indicators.Performance Talent ManagementLead implementation and governance of performance management, talent review, promotion, succession planning, and career development processes across assigned organizations.Partner with business leaders to identify critical talent, succession pipelines, and high-potential employees.Drive leadership capability development and strengthen management effectiveness across all functions.Compensation, Rewards People GovernancePartner with Total Rewards and HR Leadership to ensure compensation and benefits strategies support business objectives while maintaining internal equity and market competitiveness.Provide recommendations on organization-wide compensation decisions, promotion frameworks, retention strategies, and critical talent interventions.Review workforce costs, headcount budgets, and people investment effectiveness.Employee Experience EngagementMonitor turnover trends, and retention risks; develop action plans with business leaders.Coach managers on employee relations matters, conflict resolution, and people leadership practices.Champion company values and foster a high-performance, collaborative, and inclusive workplace culture.HR Analytics Business InsightsEstablish and monitor HR metrics and dashboards to support strategic decision-making.Analyze workforce trends, productivity indicators, engagement, turnover, talent movement, and labor costs.Deliver data-driven insights and recommendations to Executive Leadership and business stakeholders.HRBP Team LeadershipLead, coach, and develop the HRBP team to enhance consulting capability, business acumen, and service excellence.Build a high-performing HRBP organization capable of supporting rapid business growth and transformation.Yêu cầu công việcBachelor’s Degree in Human Resources, Business Administration, Economics, Organizational Development, or related disciplines. Master’s Degree or professional HR certifications is a plus.10+ years of progressive HR experience, including at least 5 years in HRBP leadership or HR management roles.Proven experience supporting multiple business functions, including BO, BUs, and/or Subsidiaries.Strong track record in organizational development, workforce planning, talent management, performance management, and change management.Strong strategic thinking and business acumen.Deep understanding of organization design, talent strategy, leadership development, and workforce planning.Strong knowledge of Compensation Benefits and Total Rewards principles.Advanced analytical and data-driven decision-making capabilities.Excellent stakeholder management, consulting, negotiation, and influencing skills.Strong leadership, coaching, and people management capabilities.Good command of English.

1. Strategic Project EstablishmentSupport the Director in shaping, structuring, and mobilizing strategic initiatives across business functions, which are derived from Director priorities and business pain points, where business readiness and ownership model are not yet clearly defined.Translate high-level leadership direction into clear project scope, objectives, milestones, governance model, and delivery plan.Facilitate alignment across stakeholders to ensure clarity of objectives, success metrics, accountabilities, timelines and expected outcomes before transitioning initiatives to business teams.Establish strong project foundations, including scope definition, RACI alignment, governance framework, and way of working to enable structured execution after handover to Business Owners.Provide ongoing coordination and advisory support post-transition to ensure continuity and execution quality.Drive project reviews and post-implementation assessments where required to capture learnings and improve future operating models. 2. Selective End-to-End Project DeliveryLead large-scale, strategic and urgent or high-priority projects with significant cross-functional dependencies, ensuring full ownership of execution and delivery.Drive tight alignment across stakeholders, proactively managing risks, dependencies, and bottlenecks to maintain momentum.Ensure disciplined execution against timelines and targets, with a strong focus on delivering measurable business outcomes.Drive problem solving, track action items, and manage stakeholder alignment during execution.Act as the central point of accountability to unblock issues and drive decisions in fast-paced, high-pressure situations. 3. Business Market Intelligence Consolidate market intelligence from multiple internal and external sources, including competitor activities, industry trends, customer/ market developments, operational benchmarks, and relevant ecosystem insights  from business teams to synthesize fragmented insights into a central Insights hub for leadership and business teamsAct as a central hub for managing and structuring business implications, ensuring alignment, visibility, and consistency across functions.Translate insights into clear, actionable business implications, strategic considerations, risks and opportunities and communicate them effectively to leadership and relevant teams to support business planning and decision-making.Continuously capture, curate, and share market updates, competitive movements, and key business learnings to strengthen organizational awareness and knowledge. 4. Executive Reporting Leadership presentationOwn and coordinate periodic executive reporting for business performance, strategic initiatives, and leadership updatesConsolidate inputs from multiple teams into concise, structured, and decision-oriented reports for senior stakeholders.Develop high-quality executive materials, including leadership decks, executive summaries, and briefing notes with clear, structured messaging for business reviews, leadership meetings, and executive forums.Consolidate cross-functional inputs into concise, decision-oriented reports, highlighting key risks, trade-offs, and recommendations.Drive reporting cadence (weekly/monthly/quarterly), ensuring accurate tracking of business performance, key initiatives, and follow-ups.Continuously refine reporting frameworks, templates, and standards to improve clarity, consistency, and efficiency.Raise the overall quality and consistency of executive communication materials through strong storyline development and data-driven presentation.

TheHead of New Businessis a senior leadership role responsible for drivingstrategic growth and expansionof MoMo’sPublic Services portfolio, with a strong focus onHealthcareandEducation.This role goes beyond traditional Business Development. The Head of New Business will leadbusiness strategy, data-driven insights, product development, and ecosystem growth, working closely with senior stakeholders to accelerate growth.The role owns end-to-end performance acrossPayments, Products, and User Experience, ensuring scalable and sustainable growth.Mô tả công việcBusiness Strategy Portfolio OwnershipOwn the overall business strategy for Public Services, including portfolio separation and prioritization (Healthcare, Education, and other public services).Define clear growth roadmaps, targets, and KPIs aligned with MoMo’s long-term strategy.Act as a strategic partner to senior leadership in shaping Utilities Telco business direction.Ecosystem Expansion Strategic PartnershipsLead the expansion of the public service ecosystem, focusing on hospitals, healthcare providers, schools, and education systems.Identify, negotiate, and manage strategic partnerships at senior decision-maker level.Collaborate with government agencies and authorities to accelerate cashless payment adoption.Product Commercial DevelopmentDrive product strategy and solution design in collaboration with Product, Technology, and Data teams.Design and optimize pricing schemes, commercial models, and incentive frameworks.Ensure products are user-centric, compliant, scalable, and aligned with market needs.Data, Market Insight Performance ManagementLead data-driven decision making through market analysis, user insights, and performance tracking.Own MAU, revenue, and growth KPIs across the portfolio.Identify growth levers and continuously optimize business performance.Leadership Cross-functional ExecutionBuild and lead a high-performing team with clear accountability and execution discipline.Work closely with Product, Tech, Operations, Legal, Finance, Risk, and Compliance teams.Establish structured, measurable operating models and reporting mechanisms.Yêu cầu công việcEducation: Bachelor’s degree in Business Administration, Economics, Finance, Public Policy, Technology, Healthcare Management, Education Management, or related fields.Master’s degree (MBA or equivalent) is a strong advantage.Experience Expertise8–12+ years of experience in Business Strategy, New Business, Fintech, Payments, Telecom, or Technology.Proven experience working with or building ecosystems in Healthcare and/or Education is strongly preferred.Strong background in business strategy, data analysis, and product collaboration.Skills QualitiesStrategic and analytical mindset with strong data-driven decision making.Senior-level leadership and stakeholder management capability.Excellent communication, negotiation, and problem-solving skills.Ability to operate effectively in high-pressure, fast-changing environments

We’re looking for a Growth Team Leader who thrives at the intersection of strategy, data, and innovation. You’ll lead a high-performing team to design, test, and scale growth initiatives across multiple use cases — with a strong focus on online payment solutions.The ideal candidate has a solid background in digital growth within tech, fintech, or e-commerce, understands user behavior across funnels, and knows how to turn insights into scalable business impact.Why You’ll Love Working Here:Impactful work: You’ll shape the growth strategy behind cutting-edge payment and digital commerce solutions used by thousands of customers and partners.Innovation-driven culture: Experiment fast, learn faster — we embrace creativity, data, and AI-driven decision-making.Cross-functional collaboration: Work with talented teams across product, tech, and business functions to turn ambitious ideas into measurable results.Career growth: We invest in people who take ownership — you’ll have the autonomy, resources, and mentorship to grow into a senior leadership role.Dynamic environment: Join a fast-paced, collaborative, and forward-thinking team in the heart of the digital transformation wave.Mô tả công việcDevelop and execute yearly, quarterly and monthly growth plans for multiple use cases, including customer acquisition, activation, retention, and monetization.Drive the growth roadmap for online payment products, ensuring seamless user experience and business scalability.Analyze customer and partner data to identify growth opportunities, conversion bottlenecks, and optimization levers.Manage and allocate resources effectively across cross-functional teams (marketing, product, data, and design).Apply the Build–Measure–Learn framework to drive experimentation and continuous improvement.Collaborate with internal stakeholders to enhance online payment flows, partnership integrations, and customer journey optimization.Leverage AI and automation tools to personalize user experiences and boost marketing efficiency.Coach, mentor, and upskill team members to foster professional growth and career progression.Track, analyze, and report growth KPIs and OKRs to leadership.Yêu cầu công việc4–6 years of experience in growth, product marketing, or digital strategy, preferably in tech, fintech, banking, or e-commerce.Hands-on experience in online payment products, merchant integrations, or partnership growth strategies.Proven knowledge of the AARRR (Acquisition–Activation–Retention–Revenue–Referral) framework.Deep understanding of digital growth channels — paid media, SEO, CRM, lifecycle marketing, referral, and affiliate partnerships.Strategic thinker with ownership, system-thinking, and a growth mindset.Strong leadership and communication skills; experienced in managing cross-functional teams.Ability to communicate complex ideas with clarity and influence.

We are looking for a strategic, highly data-fluent Assistant Manager to co-lead our unified Transportation Business Intelligence (BI) Finance Business Partner (FBP) team. In this critical leadership role, you will bridge the gap between complex logistics data and financial discipline, overseeing both financial controllership and automated operational visibility for the Transportation function.Your mission is to drive financial integrity, deliver high-accuracy forecasts, and build automated analytics solutions that empower senior leadership to optimize transport efficiency, manage costs, and scale commercial strategies. Team Leadership Strategic Alignment:Co-lead, mentor, and upskilled a cross-functional team of BI Analysts and Finance Business Partners, fostering a culture of data fluency and commercial acumen.Establish robust analytics frameworks and standard KPIs to ensure all operational logistics performance is directly linked to bottom-line PL impact. Financial Governance Cost Control :Accountable for the end-to-end rolling transportation cost forecast, ensuring the team achieves and maintains at least 97% forecasting accuracy within agreed timelines.Act as the ultimate financial gatekeeper and reliable partner for the Transportation team, ensuring 100% accuracy in quarterly CAPEX reporting and timely alignment on financial inputs .Drive financial integrity by establishing robust frameworks to maintain 100% data integrity and on-time delivery of monthly BAU Transportation cost reports/dashboards, explicitly highlighting key cost variance drivers.Partner with TS Operations to co-lead data-driven initiatives to achieve CPO targets and quantify the precise financial impact of network modifications. Advanced Data Engineering BI Solutions :Oversee and guarantee the absolute stability of core transportation data pipelines/workflows, ensuring daily dashboards refresh on time and maintain 99% data accuracy between upstream operational data sources and downstream reporting layers.Maintain automated data pipelines for TS KPI and incentive calculations with a strict maximum 1% error rate.Champion the digital transformation of the function by deprecating manual Excel/Google Sheet tracking and fully migrating legacy workflows into automated, scalable BI dashboards/reports.Direct the development of advanced data products, optimization algorithms (e.g., truck plans), and anomaly-detection views to eliminate financial waste (vendor overcharges, low utilization).Build dynamic simulation models to test new incentive schemes and project the financial/operational impact of network modifications (e.g., Cut-Off Times, route adjustments, dispatch frequencies) before rollout.

1. Network Strategy Station ManagementDevelop a deep, comprehensive understanding of SPXs entire logistics network structure, including physical Hubs, Mobile Hubs, Non-Physical Hubs, and other critical network nodes.Analyze the critical relationship between network infrastructure and end-to-end operational performance across the parcel journey.Actively monitor network configurations and champion initiatives that drive effectiveness, flow efficiency, and long-term scalability.2. Capacity Planning Coverage OptimizationMonitor and analyze hub capacity, throughput, and utilization trends across the entire logistics network.Evaluate and refine hub coverage models to guarantee optimal performance and identify potential network bottlenecks.Drive network expansion, coverage redesign, and capacity optimization projects.Run scenario simulations and translate complex data into actionable recommendations for high-level network planning decisions.3. Operations Immersion Cross-Functional CollaborationStep out of the spreadsheets and into the field! Conduct regular site visits to understand the daily operational challenges faced by our on-the-ground teams.Act as the vital bridge between Planning and Operations, translating real-world field insights into accurate network planning assumptions and logic.Validate planning models against actual operational constraints and opportunities to vastly improve decision-making quality.4. Strategic Project LeadershipSupport and lead strategic projects focused on infrastructure readiness, holistic network optimization, and operational excellence.Prepare compelling analyses, presentations, and strategic recommendations for key stakeholders and leadership teams.

1. Process Design StandardizationDriving operational excellence across FLM through process standardization, performance analytics, and continuous improvement initiatives. Ensures that FLM operations are efficient, scalable, and alignment with business goals in productivity, quality, and cost.Analyze existing FLM workflows (Pick up, Sort, Delivery) to identify process gaps and inefficiencies.Design, document, and implement standard operating procedures (SOPs) and process improvement frameworks across regions. Lead pilot runs and process validation for new initiativesFacilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking.2. FLM Performance ManagementDefine and implement performance frameworks and KPIs / key drivers to monitor input and outcomes, functional improvements post-execution.Consolidate insights into regular project health dashboards and performance reports for leadership reviews.3. Project Management Office (PMO) Lead FLM improvement projects end-to-end: define problem statement, baseline, target, workplan, owners, and milestones.Drive cross-functional execution with Ops, WFM, BI, Product/Tech, and logistics partners (3PL/LM vendors).Standardize processes and playbooks: peak readiness, backlog clearance, exception handling, escalation ladder.Run pilots, evaluate outcomes, and scale best practices across stations/regions.4. Stakeholder Partner ManagementSupport governance with internal teams and external partners: performance alignment, action follow-up, and accountability.Prepare leadership-ready updates: concise narrative, key risks, decisions required, and next actions.Ensure operational compliance to agreed SOPs and reporting discipline.

1. Process Design StandardizationDriving operational excellence across FLM through process standardization, performance analytics, and continuous improvement initiatives. Ensures that FLM operations are efficient, scalable, and alignment with business goals in productivity, quality, and cost.Analyze existing FLM workflows (Pick up, Sort, Delivery) to identify process gaps and inefficiencies.Design, document, and implement standard operating procedures (SOPs) and process improvement frameworks across regions. Lead pilot runs and process validation for new initiativesFacilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking. 2. FLM Performance ManagementDefine and implement performance frameworks and KPIs / key drivers to monitor input and outcomes, functional improvements post-execution.Consolidate insights into regular project health dashboards and performance reports for leadership reviews. 3. Project Management Office (PMO) Lead FLM improvement projects end-to-end: define problem statement, baseline, target, workplan, owners, and milestones.Drive cross-functional execution with Ops, WFM, BI, Product/Tech, and logistics partners (3PL/LM vendors).Standardize processes and playbooks: peak readiness, backlog clearance, exception handling, escalation ladder.Run pilots, evaluate outcomes, and scale best practices across stations/regions. 4. Stakeholder Partner ManagementSupport governance with internal teams and external partners: performance alignment, action follow-up, and accountability.Prepare leadership-ready updates: concise narrative, key risks, decisions required, and next actions.Ensure operational compliance to agreed SOPs and reporting discipline.