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PURPOSE AND SCOPE OF ROLE: Your primary role is to act as a strategic consultant for our key clients (FMCG Retail), ensuring their marketing objectives are met through flawless Event Activation execution. You will lead the entire project lifecycle—from receiving briefs and pitc

1. Organizational Excellence ManagementLead the planning, coordination, and execution of organisational development initiatives across the business.Manage end-to-end delivery of assigned projects, including feasibility study, scope definition, timeline planning, stakeholder alignment, resource coordination, risk management, and post-event / post-project review.Drive cross-functional collaboration with Operations, , Internal Communications, and other relevant teams to ensure successful execution.Monitor project progress, resolve issues proactively, and escalate risks where appropriate.Build standard ways of working, templates, trackers, and SOPs to improve project delivery quality and scalability over time.2. Immersion Trip Planning and ExecutionOrganise leadership and organisational immersion trips to operational sites, partner locations, or other relevant ecosystems.Develop trip objectives, agenda, content flow, logistics plan, participant coordination, and follow-up actions.Coordinate with internal site teams and external parties (when needed) to ensure smooth preparation and execution.Ensure immersion trips are not only operationally well-organised but also aligned with intended learning, alignment, or culture-building outcomes.Capture key observations, action points, and follow-up recommendations after each immersion program.Support organization-wide alignment through strategic internal communications, ensuring clarity of priorities, decisions, and leadership intent.3. Company Event and Management Workshop ManagementPlan and deliver internal company events and leadership forums such as management workshops, townhalls, offsites, and strategic review sessions.Support event design from both logistics and content perspectives, including objectives, key messages, agenda flow, participant experience, materials, and facilitation coordination.Work closely with leadership and relevant functions to ensure event outputs are actionable and aligned with business priorities.Manage vendors, venue arrangements, budgets, event operations, and contingency planning where required.Conduct post-event evaluation and identify opportunities to improve future event effectiveness.4. Leadership Communications SupportSupport development and coordination of leadership communications for internal audiences.Draft, structure, and refine communication materials such as key messages, speeches, presentation outlines, leadership updates, talking points, and internal announcements.Ensure communication messages are clear, well-structured, and aligned with business direction, organisational priorities, and leadership tone.Coordinate with relevant stakeholders to gather inputs, validate content, and ensure timely delivery.Support communication planning around key business milestones, organisational changes, and leadership engagement initiatives.5. Organisational Enablement and Employee Experience ProjectsDrive organisational enablement initiatives that improve employee experience, engagement, and workplace effectiveness.Drive delivery of projects such as employee well-being improvement, workplace experience enhancement, internal engagement programs, and other culture-building initiatives.Conduct basic diagnosis and problem framing through employee feedback, operational observations, data gathering, and stakeholder interviews where applicable.Translate organisational pain points into structured initiatives with practical implementation plans.Track project outcomes and propose recommendations for continuous improvement.6. Stakeholder Management and PMO GovernanceAct as a coordination point across multiple teams and stakeholders with different priorities and expectations.Prepare project updates, status reports, meeting materials, action logs, and leadership summaries.Ensure governance discipline across assigned projects, including timeline tracking, follow-up actions, meeting cadence, and decision documentation.Maintain strong execution visibility and ensure leadership is updated on project progress, risks, and required decisions.Support ad hoc strategic and organisational projects assigned by leadership.

1. Strategic Project EstablishmentSupport the Director in shaping, structuring, and mobilizing strategic initiatives across business functions, which are derived from Director priorities and business pain points, where business readiness and ownership model are not yet clearly defined.Translate high-level leadership direction into clear project scope, objectives, milestones, governance model, and delivery plan.Facilitate alignment across stakeholders to ensure clarity of objectives, success metrics, accountabilities, timelines and expected outcomes before transitioning initiatives to business teams.Establish strong project foundations, including scope definition, RACI alignment, governance framework, and way of working to enable structured execution after handover to Business Owners.Provide ongoing coordination and advisory support post-transition to ensure continuity and execution quality.Drive project reviews and post-implementation assessments where required to capture learnings and improve future operating models.2. Selective End-to-End Project DeliveryLead large-scale, strategic and urgent or high-priority projects with significant cross-functional dependencies, ensuring full ownership of execution and delivery.Drive tight alignment across stakeholders, proactively managing risks, dependencies, and bottlenecks to maintain momentum.Ensure disciplined execution against timelines and targets, with a strong focus on delivering measurable business outcomes.Drive problem solving, track action items, and manage stakeholder alignment during execution.Act as the central point of accountability to unblock issues and drive decisions in fast-paced, high-pressure situations.3. Business Market Intelligence Consolidate market intelligence from multiple internal and external sources, including competitor activities, industry trends, customer/ market developments, operational benchmarks, and relevant ecosystem insights  from business teams to synthesize fragmented insights into a central Insights hub for leadership and business teamsAct as a central hub for managing and structuring business implications, ensuring alignment, visibility, and consistency across functions.Translate insights into clear, actionable business implications, strategic considerations, risks and opportunities and communicate them effectively to leadership and relevant teams to support business planning and decision-making.Continuously capture, curate, and share market updates, competitive movements, and key business learnings to strengthen organizational awareness and knowledge.4. Executive Reporting Leadership presentationOwn and coordinate periodic executive reporting for business performance, strategic initiatives, and leadership updatesConsolidate inputs from multiple teams into concise, structured, and decision-oriented reports for senior stakeholders.Develop high-quality executive materials, including leadership decks, executive summaries, and briefing notes with clear, structured messaging for business reviews, leadership meetings, and executive forums.Consolidate cross-functional inputs into concise, decision-oriented reports, highlighting key risks, trade-offs, and recommendations.Drive reporting cadence (weekly/monthly/quarterly), ensuring accurate tracking of business performance, key initiatives, and follow-ups.Continuously refine reporting frameworks, templates, and standards to improve clarity, consistency, and efficiency.Raise the overall quality and consistency of executive communication materials through strong storyline development and data-driven presentation.

Lead the overall Talent Acquisition and Employee Branding strategy for Vietnam’s largest fintech company and ensure the organization attracts, engages, and hires high-quality talent aligned with long-term business growth.The role drives innovative talent programs, builds scalable recruitment frameworks, and strengthens employer branding to develop sustainable talent pipelines.Mô tả công việcCore Functional Responsibilities (60%):Develop and lead the TA strategy by designing and implementing a comprehensive Talent Acquisition strategy aligned with workforce planning and business growth.Build scalable recruitment frameworks across Mass Hiring, Non-Mass Hiring, Leadership Hiring, and Strategic Talent Programs.Develop strategic talent programs by initiating and leading long-term talent initiatives such as the Hire Right Project, Management Trainee Program, Future Leadership Talent Programs, Alumni Talent Network, and Strategic University Partnerships.Drive innovative Employer Branding initiatives by developing differentiated employer branding strategies to position the company as a top employer, and launching creative campaigns and talent engagement initiatives to attract high-potential candidates.Establish TA frameworks and systems by developing structured recruitment frameworks including talent mapping, talent pipeline development, candidate experience design, and hiring manager partnership models.Ensure data-driven recruitment performance by defining and monitoring recruitment performance metrics such as time-to-hire, quality-of-hire, hiring cost efficiency, and candidate experience.Management / Cross-functional Collaboration (20%):Manage TA functions including: Employer Branding, Non-Mass Recruitment, Mass Recruitment, Governance Recruitment Systems.Collaborate with business leaders to align hiring strategy with organizational growth priorities.Work with HR and Technology teams to develop systems such as: ATS (Applicant Tracking System), Recruitment reporting dashboards, Talent analytics frameworks.Development Improvement Plan (20%):Identify opportunities to improve recruitment efficiency through technology and automation.Continuously innovate recruitment practices to enhance candidate experience and hiringeffectiveness.Develop new talent ecosystem strategies to strengthen long-term talent supply.Develop team members through role modeling and trainings.Yêu cầu công việcBachelor’s degree in Human Resources, Business Administration, or related fields.8–12 years of experience in Talent Acquisition, and at least 4–5 years in a leadership role managing recruitment strategy.Expertise in talent acquisition strategy development, ATS systems and recruitment analytics.Strong understanding of employer branding and talent market dynamics.Strategic leadership, innovation and transformation mindset, strong stakeholder management.Experience in high-growth technology companies is a plus.Experience building talent ecosystems or leadership development hiring programs is a plus.Competencies:Ability to design and execute long-term Talent Acquisition strategies aligned with business growth and workforce planning.Ability to build sustainable talent pipelines and ecosystems through strategic programs.Ability to develop innovative employer branding strategies that strengthen the company’s positioning in competitive talent markets.Ability to leverage recruitment analytics, ATS systems, and performance dashboards to optimize hiring effectiveness and efficiency.Ability to define and track data metrics and make recommendations based on analysis.Ability to build strong partnerships with senior leaders and influence strategic hiring decisions across the organization.Ability to lead and scale a high-performing Talent Acquisition organization while developing strong recruitment capabilities within the team.Ability to drive innovation and transformation in recruitment processes, systems, and talent acquisition strategies.Strong ownership mindset with accountability for recruitment performance, talent pipeline sustainability, and organizational hiring success.

TheHead of New Businessis a senior leadership role responsible for drivingstrategic growth and expansionof MoMo’sPublic Services portfolio, with a strong focus onHealthcareandEducation.This role goes beyond traditional Business Development. The Head of New Business will leadbusiness strategy, data-driven insights, product development, and ecosystem growth, working closely with senior stakeholders to accelerate growth.The role owns end-to-end performance acrossPayments, Products, and User Experience, ensuring scalable and sustainable growth.Mô tả công việcBusiness Strategy Portfolio OwnershipOwn the overall business strategy for Public Services, including portfolio separation and prioritization (Healthcare, Education, and other public services).Define clear growth roadmaps, targets, and KPIs aligned with MoMo’s long-term strategy.Act as a strategic partner to senior leadership in shaping Utilities Telco business direction.Ecosystem Expansion Strategic PartnershipsLead the expansion of the public service ecosystem, focusing on hospitals, healthcare providers, schools, and education systems.Identify, negotiate, and manage strategic partnerships at senior decision-maker level.Collaborate with government agencies and authorities to accelerate cashless payment adoption.Product Commercial DevelopmentDrive product strategy and solution design in collaboration with Product, Technology, and Data teams.Design and optimize pricing schemes, commercial models, and incentive frameworks.Ensure products are user-centric, compliant, scalable, and aligned with market needs.Data, Market Insight Performance ManagementLead data-driven decision making through market analysis, user insights, and performance tracking.Own MAU, revenue, and growth KPIs across the portfolio.Identify growth levers and continuously optimize business performance.Leadership Cross-functional ExecutionBuild and lead a high-performing team with clear accountability and execution discipline.Work closely with Product, Tech, Operations, Legal, Finance, Risk, and Compliance teams.Establish structured, measurable operating models and reporting mechanisms.Yêu cầu công việcEducation: Bachelor’s degree in Business Administration, Economics, Finance, Public Policy, Technology, Healthcare Management, Education Management, or related fields.Master’s degree (MBA or equivalent) is a strong advantage.Experience Expertise8–12+ years of experience in Business Strategy, New Business, Fintech, Payments, Telecom, or Technology.Proven experience working with or building ecosystems in Healthcare and/or Education is strongly preferred.Strong background in business strategy, data analysis, and product collaboration.Skills QualitiesStrategic and analytical mindset with strong data-driven decision making.Senior-level leadership and stakeholder management capability.Excellent communication, negotiation, and problem-solving skills.Ability to operate effectively in high-pressure, fast-changing environments

1. Supply Chain Performance Delivery SpeedEnd-to-End Optimization: Identify and resolve structural bottlenecks across the fulfillment lifecycle—from inbound processing to last-mile delivery—to improve overall lead times.Process Engineering: Lead data-driven reviews of supply chain workflows to implement best practices that enhance fulfillment accuracy and velocity.Performance monitoring: Overseeing the control tower to ensure healthy operations and optimize the action framework overtime 2. Customer Seller Experience (CX) ExcellenceExperience Roadmap: Define and monitor key performance indicators (KPIs) for the buyer and seller journeys, focusing on fulfillment speed, delivery reliability, failed delivery reduction, and return efficiency.Seller Integration: Oversee the functional development of the fulfillment portal (UI/UX) to ensure sellers have full transparency and ease of operation within the FBS ecosystem.Root Cause Analysis: Utilize Voice of the Customer (VOC) data and operational metrics to diagnose service failures and lead the corrective cross-functional projects.3. Strategic PMO Stakeholder ManagementUpward Management: Act as the primary point of contact for senior leadership regarding project progress, providing concise, data-backed reporting on strategic initiatives and resource requirements.Cross-Functional Leadership: Drive collaboration between Warehouse Operations, Logistics, Product, and Commercial teams to ensure unified execution of the fulfillment strategy.Governance Risk: Establish project frameworks, manage dependencies across multiple workstreams, and perform rigorous risk assessments to ensure timely delivery of results.

1. Process Design StandardizationDriving operational excellence across FLM through process standardization, performance analytics, and continuous improvement initiatives. Ensures that FLM operations are efficient, scalable, and alignment with business goals in productivity, quality, and cost.Analyze existing FLM workflows (Pick up, Sort, Delivery) to identify process gaps and inefficiencies.Design, document, and implement standard operating procedures (SOPs) and process improvement frameworks across regions. Lead pilot runs and process validation for new initiativesFacilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking. 2. FLM Performance ManagementDefine and implement performance frameworks and KPIs / key drivers to monitor input and outcomes, functional improvements post-execution.Consolidate insights into regular project health dashboards and performance reports for leadership reviews. 3. Project Management Office (PMO) Lead FLM improvement projects end-to-end: define problem statement, baseline, target, workplan, owners, and milestones.Drive cross-functional execution with Ops, WFM, BI, Product/Tech, and logistics partners (3PL/LM vendors).Standardize processes and playbooks: peak readiness, backlog clearance, exception handling, escalation ladder.Run pilots, evaluate outcomes, and scale best practices across stations/regions. 4. Stakeholder Partner ManagementSupport governance with internal teams and external partners: performance alignment, action follow-up, and accountability.Prepare leadership-ready updates: concise narrative, key risks, decisions required, and next actions.Ensure operational compliance to agreed SOPs and reporting discipline.

You'll lead MoMo's Global Payment Business vertical — the strategic product line powering our integrations with Apple, Google, ShopBack, Ant Group, and other global partners. You're not just managing a function, you're running a PL.Mô tả công việcYour Mandate:Lead the Global Payment Business vertical — own the Apple/Google partnerships, drive product integration, execute co-marketing, and deliver commercial PL.Step into and expand the existing scope — inherit Apple/Google strategic relationships from day one, then grow your remit into Marketplace and Logistics over the following months.What You'll Do:Apple Google — Strategic Partnership OwnershipYou'll be the primary owner of MoMo's most important global tech relationships. On the Apple side, that means leading Joint Funding Agreement negotiations, driving AMP direct integration, and executing the App2App defense strategy.On the Google side, you'll push forward the AP2 Protocol, Agentic Commerce initiatives, and Gift Card programs. These aren't account management relationships — they're long-term strategic bets you'll be steering.Product Integration LeadershipOwn the end-to-end IAP integration roadmap.Work closely with Engineering to design and ship new payment flows, and partner with Risk and Compliance to keep policy alignment tight as the product evolves.Co-Marketing — Design, Execute, OptimizeLead joint campaigns with Apple and Google from brief to results.You'll set the mechanics, optimize CAC and revenue per campaign, and build the co-fund structures that make brand partners want to invest alongside MoMo.Growth Strategy Commercial PLSet the targets — MAU, GMV, revenue — and own the outcomes.Run the monthly performance review cadence, and actively drive MoMo payment penetration across App Store transactions.Team Building People LeadershipHire and develop a team of 5–7 ICs by Month 6, spanning Product, Partnership, and Growth. You're not just filling seats — you're building a high-performing unit with a clear development roadmap and a coaching culture.Cross-Functional CoordinationThis role sits at the center of MoMo's ecosystem.You'll work regularly with Risk, Legal, Financial Services (Paylater source-of-funds), Marketing, ITC, and the CDO office — and represent the BU in cross-functional working groups where it matters.Strategic Input to BU DirectionBeyond your own vertical, you'll contribute to where the BU is heading — particularly on the Token Payment Products roadmap and the long-term Apple/Google strategy.Your perspective will shape decisions at the BU level, not just within your own team.Yêu cầu công việcMust-have:5+ years of leadership experience, including direct management of 5+ people.A track record of strategic thinking you can show — real cases, real outcomes.Hands-on mindset — you lead from the front, not the back.Fluent English — you'll be in the room with Apple and Google.A fast learner — you ramp in weeks, not months.Nice to have:Experience in payments, fintech, or mobile platforms (Apple, Google).Background in e-commerce platforms (Shopee, Lazada, TikTok) or global partnerships.Prior work managing international commercial counterparts.

MoMo is one of Vietnam’s very first tech unicorns. We offer more than 100 payment, financial and lifestyle services that make life more convenient, simpler and easier for you to enjoy. As our brand is accelerating quickly, we are reforming and expanding our marketing team to prepare for the exciting journey ahead.We are looking for an experienced and strategic Corporate Communication Manager to lead our company’s communication strategies. This role focuses on managing PR content for media, social community engagement, crisis communication, and government relations. The ideal candidate must possess a strong foundation in corporate communication, proven expertise in crisis management, the ability to develop robust frameworks, and exceptional strategic thinking. In this role, you will manage a talented team, oversee the department’s budget, and play a key part in shaping the company’s public image.Mô tả công việcPR Content Media RelationsDevelop and execute PR strategies to enhance the company’s brand reputation and visibility in the market.Oversee the creation of high-quality press releases, media articles, and executive communications aligned with the company’s objectives.Build and nurture relationships with media outlets, journalists, and key influencers to ensure favorable and consistent media coverage.Lead the preparation of proactive communication plans and messaging to address key business initiatives and milestones.Awards and PR-Focused EventsOversee the preparation and submission of entries for prestigious industry awards to enhance the company’s reputation.Participate in planning and organizing exhibitions, conferences, and PR-focused events to promote the company’s image.Collaborate with internal teams to create impactful presentations and materials for events.Crisis Communication ManagementDevelop and maintain a robust crisis communication framework to prepare for and respond to potential reputational risks.Act as the primary spokesperson during crises, providing clear, concise, and effective messaging to the media and stakeholders.Collaborate with internal teams to manage crisis scenarios swiftly and minimize negative impacts on the company’s reputation.Conduct post-crisis evaluations to refine communication strategies and prevent future risks.Team Leadership Budget ManagementDevelop and implement communication frameworks and processes to elevate the effectiveness of corporate communication efforts.Lead, inspire, and mentor a team of communication professionals, fostering a culture of excellence and collaboration.Set clear objectives and KPIs for the team, ensuring alignment with company goals and tracking performance.Oversee the department’s budget, ensuring optimal resource allocation to maximize impact and efficiency.Yêu cầu công việcBachelor’s or Master’s degree in Communications, Public Relations, Journalism, Political Science, or a related field.7+ years of experience in corporate communication, with strong expertise in crisis management, PR, and social media strategy.At least 3–5 years in a leadership role with experience managing teams and budgets.Proven ability to develop and implement communication frameworks and processes.Strong crisis communication skills with a track record of successfully managing and mitigating reputational risks.Exceptional writing and storytelling abilities, with the skill to craft compelling and impactful messages for diverse audiences.Extensive experience in media relations, with an established network of journalists and industry contacts.Solid understanding of social media platforms, trends, and audience engagement techniques.Familiarity with government relations and the ability to navigate regulatory landscapes effectively.Strategic thinker with excellent leadership, project management, and organizational skills.

1. Strategic Project Leadership FacilitationTake ownership as the project lead for a portfolio of high-impact supply chain projects across end-to-end functions (Operations, Marketing, BD, etc.), driving strategic alignment and stakeholder engagement.Lead cross-functional project teams, ensuring effective collaboration, timely resolution of roadblocks, and alignment with business goals.Facilitate executive-level and working-level meetings, ensuring structured documentation (e.g., meeting minutes, action logs) and accountability tracking. 2. Supply Chain Project Management Office (PMO) OversightDrive project excellence by embedding project management standards, tools, and best practices across supply chain initiatives.Provide strategic PMO support across initiatives including but not limited to:Demand Supply Planning: Drive initiatives to improve forecast accuracy, inventory turnover, and demand responsiveness.Warehouse Productivity Optimization: Lead efforts to enhance floor productivity, process standardization, labor efficiency, and automation integration.Network Optimization: Guide data-driven studies on DC/FC placements, route designs, and cost-to-serve models for long-term network efficiency.Delivery Experience Cost Efficiency: Oversee programs aimed at reducing last-mile delivery cost while improving delivery speed, reliability, and customer satisfaction. 3. Operational Execution Go-live ExcellenceServe as the project’s on-ground leader during critical phases—especially for pilots, go-lives, and hypercare periods—ensuring seamless implementation and rapid issue resolution.Conduct on-site project governance across warehouse, linehaul, or last-mile functions, providing visibility into real-time progress and aligning on tactical actions. 4. Performance Management Continuous ImprovementDefine and implement performance frameworks and KPIs to monitor project outcomes and functional improvements post-execution.Leverage data to build business cases, evaluate ROI, and recommend course corrections or enhancement opportunities.Consolidate insights into regular project health dashboards and performance reports for leadership reviews. 5. Coaching Stakeholder EngagementMentor team members and cross-functional stakeholders to build project ownership and problem-solving capabilities.Act as a thought partner to business and operations teams, providing insight-driven recommendations to shape future project pipelines and investment priorities.