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Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. Automation Systems Integration Engineer in TSMC's Intelligent Manufacturing Center (IMC) has four missions: To be familiar with TSMC's automation system architecture and software development lifecycle, define user requirements, and assist in providing integrated solutions to improve production line issues, such as process automation, enhancement of personnel/machine productivity, or optimization of quality monitoring.To be enthusiastic about learning new technological knowledge and willing to understand the details of semiconductor production processes, possess data analysis capabilities to thoroughly investigate problems, and guide users in proposing complete and rational end-user requirements.To have project tracking and management skills, proactively identify problems and actively seek resources for assistance, effectively intervene and manage conflicts when they arise, with frequent opportunities to present briefings for communication management.In the event of system anomalies in the responsible fab area, one must responsibly understand the extent of the anomaly's impact and report back to supervisors, and collaborate with the relevant system personnel to resolve the issue within a reasonable time frame to avoid significant production line losses. Responsibilities: Serve as a bridge between users and the system development team, assisting in finding system opportunity, defining requirements and continuously improving system experiences.Collaborate with users to define precise system requirement and solution to improve tool efficiency, people productivity and quality defense.Cooperate with cross-team members to manage project progress and be goal-oriented to deliver achievements.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.Anticipates, analyzes and solves complex technical problems escalated from first line support or the customer including in-fab support as needed. Conducts diagnostics and troubleshooting, including documentation under limited supervision within primary competency.Entry level, acts as second line technical support based on general knowledge of the systems.RequirementsBS degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) with experience or comparable working and thinking level. Experience in semiconductor industry preferred.Specialized knowledge in the area of pneumatics, hydraulics or electronics, and semiconductor processes, and relevant software.Experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules and complete knowledge of primary competency/subsystem.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, in consultation with others.Problem handovers and routingHandover problem or problem aspects to others (Sr. TSEs or 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).Repairs Advise customer technical personnel and 1st line support in dealing with complex problems, use tools, replace parts, improve settings, to execute repairs. Able to resolve unexpected disturbances and provide countermeasures for primary competency with limited supervision.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute complex procedures..Training / adviceExplain appropriate actions to first line engineers and customer to correct malfunctions, train first line engineers and customers in routine and non-routine maintenance of equipment, recommend changes in user procedures when needed..Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within their work group (site/cluster).CoachingDelivers basic technical knowledge and skills transfers to first line field engineers.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Knowledge:Understand the working principle of e-beam and be able to apply its principle knowledge on the machineSkill:Lands requirements on performance, diagnostics and usability covering multiple competencies and use-cases in early phases of product designProvide solutions based on existing data and identify problemsBehavior:Proactive and dedicated to problem solving, able to break down problems and resolve practical issues with logistics units.Technical:Independent and knowledgeable about a large amount of information integration, handling different technical support CSIntegrate and coordinate technical issues with back-end services and trackingTechnically mature within primary competency, growing expertise in sub-competencies. Experienced escalation handler in primary competency, able to support most escalations within primary competency.=====================================Key Responsibility•100% (Execution) – 90% (Interpretation)•Responsible for SBI or NPI or MBI 1st line problem solving •As a expert in a certain technology•Consolidate issues and resolve issues jointly with GSC/DE follow process•Ensure machine Uptime and tracking in each district •Independently GSC / DE special action item.•Estimate plan and consolidate clarify issue.Personality:•High autonomy•E-beam Certain SkillBusiness Impact:•Travel Site RegionOthers:•Good Communication (in Chinese/English) skillsInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Data Analytics Engineering: Build and maintain data pipelines; integrate data from SAP/Non‑SAP and operational systems.Develop dashboards and reports (e.g., Power BI) for KPI monitoring and root‑cause analysis.Automate data processing with Excel VBA, Python, or equivalent scripting to reduce manual effort.Applied Data Science: Perform data mining, statistical analysis, and predictive modelling to support operational decisions.Validate models, monitor performance, and operationalize insights for frontline usage.Knowledge Management (KM):Establish KM taxonomy, templates, and versioning; curate reusable playbooks and standards.Implement governance for content lifecycle, searchability, and compliance with data policies.Operational ExcellenceLink digital/KM initiatives to Hoshin Kanri goals and operational KPIs; drive measurable improvements in cycle time, quality, and cost.Facilitate cross‑functional problem‑solving and standardize ways of working.Change Stakeholder ManagementLead adoption through training, communications, and feedback loops; measure usage and impact.Serve as the primary non‑PGP contact window, aligning deliverables and timelines across teams.Security ComplianceEnsure data privacy, access controls, and auditability; enforce governance standards across toolsEducation and experience- Master degree with 3-5 yrs experience in semiconductor experience (e.g. line, engineering), has a general understanding of technical topics (through technical background or job experience).This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Operational Excellence Leadership: Co-lead operational excellence transformation with UIR Operation Team and local management.Develop and implement improvement plans to optimize processes and ensure sustainable progress.Drive cost-effectiveness and inventory reduction according to the deployment roadmap.Strategic Collaboration: Foster cross-functional alignment to achieve operational goals. Support and guide teams towards long-term operational excellence objectivesIdentifying improvement opportunities: Analyze current processes to pinpoint areas for optimization, including cost reduction, quality enhancement, and cycle time improvement. Project planning and execution: Develop clear project plans with defined goals, timelines, and deliverables. Assign tasks, monitor progress, and ensure successful execution. Data analysis:Collect and interpret data to identify root causes of issues and measure the effectiveness of implemented improvements. Use Project leadership:Lead and facilitate cross-functional teams, encourage collaboration, and coach team members on continuous improvement methodologies. Change management:Communicate proposed changes effectively to stakeholders, address concerns, and ensure smooth adoption of new processes. Metrics and reporting:Track and report key performance indicators (KPIs) to evaluate the success of improvement initiatives and present findings to leadership.Education and experience- Master degree with 3-5yrs experience in semiconductor experience (e.g. line, engineering), has a general understanding of technical topics (through technical background or job experience).This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Introduction to the jobDrive filed XLD (Extra Long Down) into tangible solution and engage CS Central local team to deliver and implement XLD solution package on systems through XLD strategic analysis reporting and product roadmapRole and responsibilities1) Taiwan all XLD cases input data quality management via weekly call with local team and XLD intake improvement proposal IRM process development solution management2) XLD Top-X issue data management and report update to the customer and management bi-weekly, wrap up bi-weekly XLD intake post follow up action to drive close loop XLD improvement action, then connect with WS PL to drive solution plan with Central3) Solution golden package preparation and implantation, makes plans in cooperation with the customer to actively implement solutions it terms of Patches, FCA, FCO,s etc in order to optimize the machine performance.4) Machine performance related XLD issues are being addressed and coordinated until solved to ensure that the machine performance target(s) criteria are met.5) Recommends return of investments proposals to customer for applicable solutions.Education and experience•Bachelor or Master of Science/ Engineering• 2+ years of experiences as a 2nd Line Engineer (for internal candidates) or Lithography equipment (for external candidates).• Project Handling skill• Programming skill in excel/power BISkillsWorking at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills:•Insight database knowledge.•Good understanding of performance indicators and filter criteria’s.•Basic knowledge of basic Windows tooling (Excel, PowerPoint)•Good skill of Power BI and Python development and creation•Good Communication and stakeholder management skillsOther informationDiversity Inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.

Introduction to the jobWe are seeking aSenior Quality Assurance Group Team Leadto drive software quality strategies and lead a5–10 people SQA teamwithin our HMI DE organization.The position requires strong leadership experience, hands‑on software quality expertise, and solid communication skills to collaborate closely with teams in the US, the Netherlands, and Taiwan. If you are passionate about elevating software quality, driving automation transformation, and developing people, we welcome you to join us in Hsinchu.This position follows a hybrid work model with 2 days WFH and 3 onsite days per week in the Hsinchu office.Role and ResponsibilitiesPeople Leadership Team ManagementLead, mentor, and grow a 5–10‑member SQA team, including performance coaching, development planning, and workload planning.Align team priorities with DE goals and drive execution across multiple software projects.Foster a quality‑driven culture with a continuous improvement mindset.Manage team performance processes, including performance reviews, goal setting, and ongoing feedback.Conduct performance discussions with team members, including handling underperformance cases and driving Performance Improvement Plans (PIP) when needed.Technical LeadershipOversee software build, testing, release quality, documentation (Test Plan / Test Report / Release Note), and delivery readiness.Review product quality risks, define test strategies, and ensure software meets release criteria.Provide technical guidance in debugging, automation testing, and root‑cause analysis.Lead the team’s transition from primarily manual testing toward increased automation, including framework selection, roadmap planning, and coaching team members.Cross‑Site Cross‑Function CollaborationCommunicate effectively with global teams, especially inregular meetings with US and Netherlandsstakeholders.Collaborate with RD, System Engineers, Architects, GLs, and Manufacturing teams to alignonsoftware qualitystandards.Support internal and external customers withissuereproduction, troubleshooting, and qualityimprovements.TravelUp to 20%, mostly within Taiwan, with limited overseastravel.Required Qualifications10+ years of software‑relatedexperience(software engineering, system integration,softwaretesting, or related fields).At least 2 years of hands‑on SQA experience, including test design, manual/automation execution, andissueshandling.At least 3 years of team leadership experience, managing5-10peopleor equivalent project leadershipscope.Hands‑on automation testing experience, with the ability to guide the team towardimproved automationadoption.Strong communicationskills in English and Chinese; able to lead technical discussions with globalteams.Experience with software testing, debugging, build/release processes, documentation, and quality assuranceworkflows.Ability towritecleartestreports, SOPs, and technical documentation.Preferred QualificationsCross‑country team collaboration experience (US / Netherlands / Asia teams).1–2 years of RD / software development experience.Hands‑on skills with C#, C/C++, or the ability to review code for testability considerations.Familiarity with Windows OS, Linux command‑line, Linux environment setup, or Linux kernel build.Experience with automation test case design and execution.Knowledge of semiconductor equipment, processing flow, or industry practices.Customer support experience in semiconductor or electronics industries.Experience troubleshooting production tool issues or collaborating closely with factory users.Work EnvironmentDepartment: HMI DE / Software Quality AssuranceTeam size: 20+ and expandingWork model: Hybrid (2 WFH + 3 onsite days per week)Location: HsinchuInclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.