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Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. Automation Systems Integration Engineer in TSMC's Intelligent Manufacturing Center (IMC) has four missions: To be familiar with TSMC's automation system architecture and software development lifecycle, define user requirements, and assist in providing integrated solutions to improve production line issues, such as process automation, enhancement of personnel/machine productivity, or optimization of quality monitoring.To be enthusiastic about learning new technological knowledge and willing to understand the details of semiconductor production processes, possess data analysis capabilities to thoroughly investigate problems, and guide users in proposing complete and rational end-user requirements.To have project tracking and management skills, proactively identify problems and actively seek resources for assistance, effectively intervene and manage conflicts when they arise, with frequent opportunities to present briefings for communication management.In the event of system anomalies in the responsible fab area, one must responsibly understand the extent of the anomaly's impact and report back to supervisors, and collaborate with the relevant system personnel to resolve the issue within a reasonable time frame to avoid significant production line losses. Responsibilities: Serve as a bridge between users and the system development team, assisting in finding system opportunity, defining requirements and continuously improving system experiences.Collaborate with users to define precise system requirement and solution to improve tool efficiency, people productivity and quality defense.Cooperate with cross-team members to manage project progress and be goal-oriented to deliver achievements.

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！- Perform preventative maintenance service in customer site- Perform customer site troubleshooting to assist Customer Service Engineer- Serve as customer contact on Technical and Service-related matter and escalate to CSE if needed- Provide service support on urgent case- Be services front line for understanding customer issue and transferring them to the CSE/CSM- Responsible for daily data collection and basic recovery- Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues- Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved- Responsible for new tool move in Tasks, including un-crate/Tooling organizing/ Parts move in and out/ PIP 6S check

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