What you’ll own1) Deployment outcomes at scale
Own the delivery of deployments across multiple factories and lines: schedule, staffing, readiness, execution, stabilization.Drive deployments to the finish line: stable inspections, acceptance criteria met, and clear handoff to customer operations.Build repeatable playbooks that reduce time-to-production and increase customer self-sufficiency.
2) Team leadership (hire, train, operate)
Lead and grow a high-performance field team: applications engineers + technicians across regions.Set standards for execution: daily/weekly cadence, escalation paths, documentation, and quality bars.Coach your team to be fast, calm, and effective under pressure—especially when production is on the line.
3) Customer leadership (scope, expectations, urgency)
Be the on-the-ground leader with customer stakeholders: process, quality, automation, and factory management.Manage scope ruthlessly but professionally: protect outcomes, prevent scope creep, and keep the project moving.Drive urgency: align customer resources, line access, sample parts, and decision-making so deployments don’t stall.
4) Process and systems building
Create the operational infrastructure that makes deployment scale: onboarding + training frameworks, checklists, commissioning templates, project dashboards, post-mortems, and continuous improvement loopsTrack what matters: deployment cycle time, blockers, time-to-stability, acceptance rate, expansion readiness.
5) Product feedback that changes the roadmap
Translate field pain into product improvements that make deployments faster and easier: better diagnostics, clearer workflows, installation standards, tooling, documentation, and “self-serve” capabilities.Work closely with global engineering and product to push changes that remove recurring friction.
What success looks like
Deployments become predictable: faster ramp, fewer surprises, clear ownershipCustomers trust Overview.ai to scale: more lines, more factories, more expansionYour team operates like an elite unit: strong execution, great communication, high moraleThe product gets better because you turned field reality into roadmap wins