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Logo of Google.
Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience with program management. 8 years of experience with infrastructure. 5 years of experience with technical teams responsible for project management, engineering, and construction of data center or mission critical facilities. Preferred qualifications: Certifications in Construction manager (CCMJ), Project Management Professional (PMP). 10 years of experience managing multi-group construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking, server equipment, systems, and infrastructure. 10 years of experience with data center equipment/environments. Experience managing vendor relationships and standard practices in the design and construction industry as well as pursuit of industry leading practices. Knowledge of fast track design build processes and associated documents and agreements. Ability to communicate in English and Bahasa Malay fluently, in order to effectively interact with external stakeholders. About the jobA problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, you will provide management of large-scale data centers at single complex/multiple scales in Malaysia. You will be tasked with managing and coordinating the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.You will manage large-scale technical projects in a rapidly changing industry. You will conceptualize and describe the delivery of a data center facility from start to commissioning and understand the nuances and risks that will need to be managed.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.Responsibilities Implement communication standards across a portfolio of programs including executive and key partner communications. Establish a reliable and visible cadence for program reviews, decision-making, prioritization, and Resource Stewardship (i.e. effective deployment of machine and people resources) improvements such as efficiency and utilization gains are measurable and the impact can be felt organization wide. Lead a governance structure that drives executive decision-making. Ensure governance structure exposes and mitigate dependencies. Identify change management opportunities that increase program velocity which affect multiple teams. Define/manage a program portfolio solving problems that goals business impact for the organization and product area. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Negotiable
No requirement for relevant working experience
Logo of Agridence Pte Ltd.
About the Company: Founded and based in Singapore, Agridence brings you the future of commodities trading. We are at the forefront of digitalising the agri-commodities supply chain across the globe to create a data-enriched and technology-powered ecosystem. This digital transformation enables deeper analysis of the supply chain to uncover environmental, social and financial risks allowing targeted interventions. At Agridence, we use technology to enable data transparency and strengthen trust. We provide industry intelligence and insights to empower our customers to make smarter decisions. We strive to identify issues and deliver solutions that will redefine how commodities are produced and traded.Please apply directly here:https://agridence-pte-ltd.breezy.hr/p/162a8a0625e7-helpdesk-operations-management-kuala-lumpur-malaysia?state=published Job Summary: The Helpdesk Operations role will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to the customers. This incumbent is also responsible for delivery exceptional customer service and effectively resolving technical issues. Key Responsibilities: Daily usage of Helpdesk ticketing system (Zendesk), ensuring efficient ticket routing, prioritization, resolution, in line with required service level agreement.Provide customer assistance through a variety of channels – email, webform and webchat. Ensure that the customers’ issues are resolves effectively.Analyse trends, identify root causes of recurring issues, and work with internal teams to develop proactive solutions that minimize future occurrences.Establish, maintain and review key performance indicators (KPIs) to measure team performance, service quality, and customer satisfaction to ensure they are aligned with evolving business needs.Stay up-to-date on emerging technologies and industry best practices in IT support, implementing innovative solutions to improve service delivery.Work with internal teams in helping customers through their onboarding and continuous education of new functions that the Company is offering on the online platform that the Company has built for the customer. Communication and Collaboration: Foster strong communication channels within the Helpdesk team and collaborate effectively with other departments (Product team, Technical team, external client support teams) to ensure seamless technical support across the organization.Act as a liaison between the Helpdesk team and customers, managing expectations and ensuring timely resolution of technical issues.Effectively communicate complex technical information to non-technical audiences, providing clear and concise explanations.Identify Frequently Asked Questions (FAQ) and turning it into resources which would be helpful to customers when they counter any issues. Technical Expertise: Possess a strong understanding of IT service management principlesMaintain a working knowledge of various software and hardware systems commonly used within the organization.Effectively troubleshoot and diagnose technical issues, escalating complex problems to the appropriate teams for resolution. Qualifications and skills About 2-4 years of relevant experience. Those with more years of experience will be considered for Senior Executive role.Excellent analytical and problem-solving skills, with a focus on root cause analysis and proactive solutions.Exceptional communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences in Mandarin (a must to liase with Chinese speaking associates) and English language. Proficiency in Spanish, French, Thai or Malay is desirable but not compulsory.Proficiency in MS Office Suite, and familiarity with Zendesk ticketing system are preferred but not required. This role is to be based in Kuala Lumpur Malaysia and opens to Malaysians or candidates who do not require any sponsorship to work in Malaysia.
4K ~ 7K SGD / month
2 years of experience required
No management responsibility
Logo of Malaysia Youth.
Company Description Robert Bosch (Malaysia) Sdn Bhd Robert Bosch (Penang) Sdn Bhd is part of the Automotive Electronics business division within the Automotive Technology business sector of the Bosch Group. Our plant here in Penang develops and manufactures products such as car radios, integrated head units, central displays and navigation systems as well as electronic components and actuator motors for OEMs world-wide. Incorporated with 100 percent German ownership, we are one of the eight pioneering companies which started operation in the Bayan Lepas Free Industrial Zone back in 1972. Job Description · Coordinator of Receiving Time Window (RTW) Project. · Generate monthly Receiving RTW KPI’s. · Analyze Receiving Time Window (RTW) supplier adherence performance. · Liaise with supplier for overall performance improvement and meeting project target as per set. · Generate RTW utilization data and graph. · Supporting to manage and maintain 5's in receiving area. · Attend daily meeting and prepare Minutes of Meeting (MOM). · Practice safety walk and update Open Point List (OPL) if any. · Update monthly calendar activity on information board · A member of RTW and overall Improvement project. · Improving visualization in Receiving, MHE Charging, and Chemical Store in term of checklist, visual management, labelling, demarcation, and poster. Qualifications · Bachelor with honor (degree) · Microsoft Excel · Microsoft Power Point · Microsoft Word · Proficient in English, Chinese, and Malay Additional Information Able to communicate well and active Internship within 4 - 6 months
No requirement for relevant working experience
No management responsibility
Logo of Malaysia Youth.
Role Description This is a full-time on-site role at Nibong Tebal Personal Care Sdn. Bhd. in Parit Buntar, Perak. The Assistant Product Engineer will be responsible to develop new product, continuously improve on existing products to meet customer needs. Qualifications Skills • Degree in related Science field • Computer and analysis skill • Able to work independently and as part of a team • Able to communicate in both Malay and English • Fresh graduated is encouraged to apply. Duties Responsibilities • Product, process and material development • Study market product performance and understand the latest trend. • Identify critical parameters for greater process control. • Analyzing data and preparing reports. • Troubleshooting and resolving technical issues. • Collaborating with cross-functional teams on engineering projects Please send resume to: [email protected]
1 ~ 3 MYR / month
No requirement for relevant working experience
No management responsibility

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