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Assist providing support for clients by learning about their needs current conditionLeading cold calls/reaching out to prospectsFollow up all prospects several times throughout the cycleAssist in presenting and demonstrating the value of company's services to clientsCompiling and analyzing data to make brief for internal teamAssist in developing marketing strategies and budgetingMaintaining a good long lasting relationship with all third partiesHandling complaints and negotiations

- Conduct in-depth market research, competitor analysis, and consumer behavior studies to identify market opportunities.- Develop comprehensive brand frameworks, including brand purpose, vision, mission, core values, and personality.- Define brand positioning and unique selling propositions (USP) to ensure the brand stands out in the industry.- Create verbal identity and communication strategies, including tone of voice and messaging pillars.- Translate strategic insights into actionable creative briefs for design and content teams.- Oversee brand architecture and consistency across various touchpoints and marketing channels.- Provide strategic consultation and presentations to clients to align brand goals with business objectives.- Monitor and evaluate brand performance, adjusting strategies based on market feedback and data.

Key Account Management: Build and maintain strategic partnerships with top-tier retailers and B2B clients.Listing Terms Negotiation: Lead negotiations for new product listings, trading terms, rebates, and "Listing Fees" to ensure profitable placement.B2B Channel Expansion: Identify and acquire high-volume contracts with HoReCa groups, corporate offices, and industrial caterers across Indonesia.Distribution Network Oversight: Manage third-party distributors to ensure product availability and "Sell-Out" performance in Tier 2 and Tier 3 cities.Sales Forecasting Planning: Develop accurate monthly and annual sales targets based on historical data and market trends.Trade Marketing Execution: Coordinate in-store activations, sampling programs, and "Gondola" branding to drive off-take in Modern Trade.Price Margin Management: Monitor RRP (Recommended Retail Price) and manage discounts to maintain healthy margins across different sales channels.Credit Collection Monitoring: Oversee AR (Accounts Receivable) to ensure timely payments from retail partners and B2B clients, minimizing bad debt.Competitor Intelligence: Track competitor pricing, promo mechanics, and new launches to adapt local market strategies.Sales Force Leadership: Manage and coach a team of Key Account Executives or Merchandisers to ensure excellence in store-level execution and CRM.

System Administration: Administer and maintain both 3rd party software (Membership Management, Omnichannel CRM and Customer Service, E-Mail Marketing software, Payment Gateway, Accounting, etc) and In-House Software (e.g. Member Portal, Repair & Maintenance Ticketing System, Asset Management, etc) Ensure data backup and recovery processes are in place and functioning correctly. Project & Budget Management: Lead IT projects, including the design and deployment of new IT systems and services. Plan and manage yearly, quarterly and monthly effectively and efficiently Coordinate with external vendors and service providers. IT Infrastructure Management: Oversee the installation, configuration, and maintenance of hardware and software systems. Ensure the security and integrity of the gym’s IT infrastructure. Manage network servers and technology tools. Technical Support: Provide technical support to staff and members, resolving IT-related issues promptly. Develop and implement IT policies and best practice guides for the organization. Cybersecurity Management: Implement and monitor security measures to protect against cyber threats. Conduct regular security audits and risk assessments. Training and Development of IT knowledge: Train staff on new technologies and software applications, including making / revising SOPs, Guidelines, One-Pager guides, FAQs and conducting socialization of knowledge to the whole organization Stay updated with the latest industry trends and technologies to ensure the gym remains at the forefront of IT advancements. Lead, build and grow a team of IT team Prepare regular reports and progress/performance tracker for Management Contribute to building a positive working culture of integrity, professionalism, collaboration and growth mindset Partner with C-Levels and other Heads of Department for strategic corporate initiatives