Key Responsibilities:
● Serve as the primary point of contact for clients, fostering strong and lasting relationships.
● Collaborate closely with internal teams (product, marketing, support) to ensure seamless alignment of strategies and prompt resolution of client issues.
● Ensure the timely delivery of requests and solutions, tailored to client needs and objectives.
● Maintain accurate and up-to-date documentation relevant to client interactions and account management.
● Drive clients to go live efficiently and strategically enhance their performance.
● Monitor client performance and revenue growth, proactively identifying opportunities for upselling and optimization.
● Introduce and promote new and existing functionalities and products to internal teams and client organizations.
● Provide training and guidance to clients on platform features, best practices, and industry trends to maximize their success.
● Develop and execute targeted promotional campaigns for B2B and B2C clients, tracking results and optimizing for maximum impact.The Company offers excellent employee benefits:● Very good remuneration!● You get birthday leaves once your join!● Extra Bonuses based on personal performance.● Formal review process once a year.● Opportunity to join a team of great professionals (like you!).● Opportunity to work with teams from multicultural background.● Dynamic and friendly work environment.● Open and transparent communication.● Team activities, (memorable) team buildings, Christmas party, and many more random parties.