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Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. Manage and lead the design, implementation, and maintenance of AI infrastructure systems for reliable operations of VNAP's AI prediction services and training environments Co-work with IT/CIM infra teams, which host CPU/GPU application servers and database services such as VM/K8S, Kafka, MongoDB, Oracle middleware for VNAP, to ensure high availability and reliability through well-established monitor metrics and alarms.Design and implement infra-as-code tools like Ansible and Terraform to establish auto-recovery mechanisms to minimize tool idle/hold lot impacts caused by system issues.Develop and maintain applications using C#/Delphi/Python on top of those infrastructure systems.Work location : Hsinchu or TaoyuanHiring Organization: IMC

1.需求分析：現場需求管理及分析，並提出解決方案。2.系統開發：參與從需求分析到系統開發、測試、版控等開發流程。3.網頁開發：使用C#及前端技術進行網頁程式開發，熟悉HTML、CSS、JavaScript及前端框架 (Angular)。 4.報表開發：根據業務需求設計和開發各類報表 (管理報表、Dashboard)並維運。5.數據處理：熟悉Oracle及MongoDB數據庫，能夠進行數據設計和查詢優化。【面試資訊】◎本職缺為新竹區/湖口區職缺聯招， "工作地點"將依實際用人需求分配(固定工作地) 新竹上班地點-新竹市展業一路10號 湖口上班地點-新竹縣湖口鄉光復路12號 【薪資核敘】◎依學經歷、科系、經驗相關性、特殊需求證照及專長等條件核敘個人薪資◎如有輪班津貼/班制津貼則另計

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Department: Customer Experience / RepairsLocation: [Hsinchu, Taiwan, In office]Reports To: Director of OperationsEmployment Type: Full-TimePosition Overview:We are seeking a proactive and detail-driven Production Coordinator to lead and optimize the post-sale service experience for our custom in-ear monitor (CIEM) customers. The primary goal of this role is to reduce the current repair turnaround time from 10 business days to 5 business days, while maintaining exceptional product quality and customer satisfaction.As the Production Coordinator , you will own the repair pipeline, identify process inefficiencies, implement workflow improvements, and collaborate cross-functionally with production, customer service, and quality assurance teams to deliver timely, high-quality repairs.Overview of Role:Repair Scheduling/ Planning Production Planning/ SchedulingProcurement Contract Manufacturer AuditsEquipment CM audit Develop production redundancy Key Responsibilities:Analyze and Audit: Map the current repair process and identify bottlenecks, inefficiencies, and quality-control redundancies.Reduce Turnaround Time: Implement data-driven strategies to reduce the average repair/ production time from 10 to 5 business days without sacrificing quality or accuracy.Workflow Optimization: Redesign internal service workflows, including intake, diagnostics, communication, and shipping processes.Team Coordination: Work closely with production teams, customer service representatives, and production leads to ensure timely execution and resource alignment.Data KPIs: Develop and track key performance indicators (KPIs) such as repair lead times, repeat repair rates, and customer satisfaction scores (CSAT).Customer Advocacy: Serve as a voice of the customer by translating feedback into actionable service improvements.Technology Integration: Identify and implement software or tools to streamline repair tracking, communication, and updates.Documentation Training: Establish SOPs, documentation, and internal training for service-related workflows and continuous improvement initiatives.Develop: Create a network of global repair centersQualifications:3–5 years of experience in service operations, repair logistics,production scheduling/ planning, or similar roles; audio or electronics industry preferred.Strong project management and process improvement skills (Lean, Six Sigma, or similar methodologies a plus).Excellent communication, coordination, and leadership skills.Proficient with CRM, ERP, or ticketing systems (e.g., Oracle)Familiarity with custom in-ear monitors or consumer audio products is a strong plus.Success Metrics :Reduce average repair turnaround time from 10 business days to 5.Achieve a service NPS score of 75Implement and document a streamlined repair workflow with measurable checkpoints.Increase first-time repair accuracy and reduce repeat service incidents.Develop NTI repair templateDevelop a network of decentralized repair centers locally around the world/104#LI-KS1  Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

1.需求分析：現場需求管理及分析，並提出解決方案。 2.系統開發：參與從需求分析到系統開發、測試、版控等開發流程。 3.網頁開發：使用C#及前端技術進行網頁程式開發，熟悉HTML、CSS、JavaScript及前端框架 (Angular)。 4.報表開發：根據業務需求設計和開發各類報表 (管理報表、Dashboard)並維運。 5.數據處理：熟悉Oracle及MongoDB數據庫，能夠進行數據設計和查詢優化。 【面試資訊】 ◎本職缺為新竹區/湖口區職缺聯招， "工作地點"將依實際用人需求分配(固定工作地) 新竹上班地點-新竹市展業一路10號 湖口上班地點-新竹縣湖口鄉光復路12號 【薪資核敘】 ◎依學經歷、科系、經驗相關性、特殊需求證照及專長等條件核敘個人薪資 ◎如有輪班津貼/班制津貼則另計