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We are seeking a highly skilled and detail-oriented Business Process Manager to join our team. The ideal candidate will be responsible for analyzing, designing, and optimizing business processes to drive operational efficiency, improve performance, and ensure compliance with regulatory standards. This role will work closely with cross-functional teams to implement process improvements and support continuous business growth while adhering to government regulations, international standards, and audit requirements.Mô tả công việcProcess Analysis, Design, and Improvement:Analyze current processes (product development process, business process other operational processes) to identify inefficiencies, bottlenecks, and opportunities for improvement.Design and optimize processes to enhance performance, reduce costs, improve quality, and ensure compliance with relevant regulations and standards.Lead continuous improvement initiatives and collaborate across departments to implement process changes and monitor results.Compliance and Regulatory Adherence:Ensure all business processes comply with relevant government regulations and international standards such as SOX.Maintain up-to-date knowledge of changes in laws, regulations, and industry standards, and ensure that business processes are adapted accordingly.Support internal and external audit processes, and implement necessary process adjustments based on audit feedback to maintain a strong control environment.Stakeholder Management, Communication, and Change Management:Work closely with business leaders, department heads, and other stakeholders to understand process requirements and align process changes with organizational goals.Provide training and support to employees regarding new or modified processes, and using templates and tools.Lead change management efforts to ensure the successful adoption of new processes, systems, or tools across teams, with a focus on compliance and audit controls.Data Analysis and Reporting:Collect, analyze, and interpret data to assess the effectiveness of processes and compliance with regulatory requirements.Provide regular reports to senior management, highlighting process performance metrics, compliance status, audit outcomes, and areas for improvement.Yêu cầu công việcAt least 5 years of experience in leadership position. Proven as a seasoned Business Process Manager, Process Improvement Manager, or a similar role in Financial Services or Technology companiesBachelor degree in Finance or relevant fields. Certified in process management methodologies (such as Six Sigma, Lean, CBPP...) and project management (PMP) is strongly preferred.Excellent communication and interpersonal skills, with the ability to work with diverse teams and stakeholders.Passionate about productivity enhancement.Strong knowledge of process management methodologies such as Lean, Six Sigma, BPMN, or similar.Strong project management skills with the ability to manage multiple priorities simultaneously.Proven records in process improvement with positive measurable results.PLUS - Experience with SOX compliance and leveraging technology in business process management.

🌸崗位職責：😂IT策略與規劃🔥制定並執行公司IT中長期策略與年度計畫。🔥評估新技術（如雲端、資安、數據分析、AI）導入可行性。😂系統與基礎架構管理🔥負責公司內部系統（ERP、CRM、HR、Email、Network等）之建置、維運與優化。🔥管理伺服器、網路、雲端環境與備援機制。😂資訊安全與風險管理🔥建立並落實資訊安全政策、資安事件應變流程。🔥確保資料備份、權限控管與法規遵循（如ISO 27001、個資法）。😂專案管理🔥規劃與執行IT相關專案，控管進度、成本與品質。🔥跨部門溝通協調，確保專案符合業務需求。😂團隊管理🔥領導與培育IT團隊（工程師、系統管理員、外包廠商）。🔥人力規劃、績效管理與技術培訓。😂供應商與預算管理🔥評估與管理IT供應商、外包與合約。🔥編列與控管IT預算，提升投資效益。😂使用者支援🔥建立IT支援流程（Helpdesk），提升內部使用者滿意度。🧑‍💻職位要求：😂資訊工程、資訊管理或相關科系學士以上。😂5年以上IT相關經驗，2年以上管理或專案領導經驗。😂熟悉企業IT架構、網路、系統、雲端與資訊安全。😂具良好溝通能力與跨部門協作能力。💯加分項：👍具ERP/雲端（AWS、Azure、GCP）導入經驗👍具資安或專案管理相關證照（如ISO 27001、PMP）👍曾於中大型企業或快速成長公司任職薪金福利：面議+餐補+房補+十三薪+團隊獎金每⽇⼯作9H，月休6-7 (需輪班)享有年假菲律賓本地假期,團隊獎金,不定期員工聚餐

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in operations or business management, and vendor management. 5 years of experience using analytics or applying project management tools to address business issues. Preferred qualifications: Project Management certifications such as PMP, Six Sigma, etc. Experience in risk and change management. Experience in cost, quality, and relationship management. Ability to build strategic stakeholder relationships in an ambiguous and ever-changing environment. Excellent investigative and structured problem-solving skills. About the jobAs a Vendor Performance Manager (VPM), you will play a critical role on the front-lines of GCS vendor sales management. You will be the principal stakeholder for your vendor management team, influencing and holding them accountable to deliver excellent sales performance and quality while enabling site-program success with support.You will be responsible for analyzing vendor performance and presenting key insights to Google sales leadership, supporting initiatives to improve GCS vendor operations, and sharing best practices with vendor management and Google teams across global markets and lines of business.This role is aligned to the AMER market and will require working non standard hours.Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale. Responsibilities Build quarterly strategy in collaboration with vendor leaders, monitor weekly sales performance metrics, and share key market performance insights with Google sales leadership via weekly updates and monthly reviews.  Ensure vendor service quality against key performance indicators (KPIs), and service level agreements (SLAs) by conducting regular call audits, calibration sessions, and quality reviews. Share data-driven insights and feedback with vendors. Build influential, trusted partner relationships with vendor sales management communicating expectations for delivering against program-specific agreement terms while providing appropriate support. Serve as the primary point of contact for assigned vendor engagements, and communicate operational/process updates to vendors.  Find opportunities and execute on cross-Google Customer Solutions (GCS) collaborations to enable smooth customer outreach, graduations, and more. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. Experience in the development and implementation of construction quality and commissioning programs. Preferred qualifications: 10 years of experience with managing the end-to-end project/product lifecycle (e.g., process developments, implementation and improvement). Experience with PMP, Six Sigma (Green), Lean (Lean Construction), DMAIC, Value Stream Mapping, SIPOC, Pull Planning, A3, etc.), 8D, corrective and preventive action, 5 Whys, Ishikawa and other quality tools. Understanding of SQL, Tableau, metrics dashboards, data visualization and Apps. Knowledge of operational metrics reporting (e.g., availability, reliability, time to market, productivity, safety, security, quality, cost management, performance, energy-use, water-use and predictability). About the jobA problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Our mission as the Data Center Construction Quality and Commissioning Team is to develop and implement a comprehensive program that reduces the likelihood of failure, increases predictability, and promotes a culture of innovation and continuous improvement. In this role, you will strive to optimize construction quality and the commissioning process through data-driven decision making, in order to deliver data centers with the highest quality and reliability in the industry. As a team, we are committed to growing a culture of excellence and collaboration, and to continuously improving the processes and outcomes in order to exceed industry standards and the expectations of the stakeholders.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Engage in pre-qualification evaluations of potential vendors (manufacturers/integrators) or contractors. Develop the commissioning strategy and relevant commissioning documentation (specifications, test plans, checklists, guides). Monitor and oversee the implementation of all construction quality and commissioning processes by the project management consultants, general contractors, electrical/mechanical trades, quality and commissioning agents. Drive a culture that embraces both an accurate and continuous learning approach that improves project efficiency and quality. Report the quality and commissioning status for the full life-cycle of the construction project. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 8 years of experience with program management. 8 years of experience with infrastructure. 5 years of experience with technical teams responsible for project management, engineering, and construction of data center or mission critical facilities. Preferred qualifications: Certifications in Construction manager (CCMJ), Project Management Professional (PMP). 10 years of experience managing multi-group construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking, server equipment, systems, and infrastructure. 10 years of experience with data center equipment/environments. Experience managing vendor relationships and standard practices in the design and construction industry as well as pursuit of industry leading practices. Knowledge of fast track design build processes and associated documents and agreements. Ability to communicate in English and Bahasa Malay fluently, in order to effectively interact with external stakeholders. About the jobA problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, you will provide management of large-scale data centers at single complex/multiple scales in Malaysia. You will be tasked with managing and coordinating the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.You will manage large-scale technical projects in a rapidly changing industry. You will conceptualize and describe the delivery of a data center facility from start to commissioning and understand the nuances and risks that will need to be managed.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.Responsibilities Implement communication standards across a portfolio of programs including executive and key partner communications. Establish a reliable and visible cadence for program reviews, decision-making, prioritization, and Resource Stewardship (i.e. effective deployment of machine and people resources) improvements such as efficiency and utilization gains are measurable and the impact can be felt organization wide. Lead a governance structure that drives executive decision-making. Ensure governance structure exposes and mitigate dependencies. Identify change management opportunities that increase program velocity which affect multiple teams. Define/manage a program portfolio solving problems that goals business impact for the organization and product area. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Role OverviewThe NPI Operations Manager serves as the director representing Operations for a new product launch, guiding the process from the initial concept to the Launch Plan Achieved (LPA) milestone. This role is crucial for ensuring a seamless product launch execution and the successful achievement of business goals. The NPI Operations Manager acts as the single source of truth for all operational aspects of the product launch.Key ResponsibilitiesOrchestrate end-to-end NPI launches across functions for operations readiness: capacity/ material, production ramp, manufacturing diversification strategy, and risk management.On assigned NPIs, Work closely with Global Operations team for successful executionsCoordinate cross-function meetings for mass production readinessIdentify NPI risks (cost, schedule), coordinate for mitigations, and report weeklyManage PIPO plan to minimize EO exposureManage product line rationalization planGuard NPI Gate processes and deliverable requirements for OperationsAttend Gate meetings, support Ops-related data, and publish post-Gate Ops actionsAdminister Playbook and PLC data entries timely and accuratelyMaintain NPI status in NPI platformSupport NPI KPIsBe the escalation point of Operations for cross-function alignmentIs the point of contact for the Business Group and Product Engineering teams regarding Operations activitiesChampions the NPI best practices and identify continuous improvement opportunitiesManage assigned NPI process enhancement project with documentation and trainingAdminister NPI setups in PLC with timely/ accurate dataChair Playbook/ PLC quarterly trainingFacilitate NPI postmortem review for lessons learnedRequired QualificationsBachelor’s degree in Mechanical Engineering, Business Administration, Supply Chain Management, or related fields. PMP Credentials a plus2 years of experience in NPI, program management, manufacturing, demand/supply planning, and/or supply chain, preferably with product experience in Video AudioAbility to influence without authority and drive accountability across multiple teamsUnderstanding of manufacturing process from prototype through end-of-lifeAbility to take complex feeds, analyze/assess, and summarize to actionables and reportingSkills in analytics, quantitative reasoning, and problem solving Comply to processes within structured framework with reasonable flexibility without trade-offsAbility to rationalize/ iterate process structure for businessFamiliar with product lifecycle management (PIPO)Proficient user of project management tools, eg. MS project, Space, Asana, Karajan…. etcTraining/ coaching experienceExcellent communication, leadership, and stakeholder-management skills.Can accommodate global timezone for meetings/ discussionsExcellent verbal and written communication skillsHighly result-driven self-motivatedEnglish/Mandarin is a must /104#LI-KS1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Team and Role:As a Sr. Project Manager for Gaming, you will lead a multi-disciplinary team for Gaming New Product Introduction (NPI)/Accessories - from Project definition up to the introduction in Mass Production (MP).You will make the difference by leading the team towards the agreed objectives and by managing activities across multiple sites. Your technical background and your ability to reduce risks, investigate issues, and solve problems at the project level will be necessary. You should be passionate about products and delivering amazing experiences to enhance the life of millions of people as they interact every day with digital content.Your Contributions:- Manage and coordinate New Product Introduction (NPI) of Gaming Accessories development through the product life cycle process from concept to product delivery, applying project management standards.- Partner with Product Management, Engineering, Supply Chain, and Manufacturing to deliver projects on time within defined expectations in terms of experience, cost, and quality.- Collaborate with Product Management, Design, Engineering, and Operations to explore and deliver the technical bricks for the needs of the roadmap.- Create risk management lists and contingency plans. Decide upon and execute contingency plans, when required.- Report and communicate regularly; escalate when project goals are at risk. This includes regular reporting of project status to key stakeholders, Business Group (BG) directors through management review meetings and Gate meetings as prescribed by internal development processes.- Build strong relationships with our key partners and stakeholders such as Design, OPS, and Business.- Identify with business counterparts innovation pillars, ingredients, and technologies required to fulfill the development of future roadmap - supervise the agreed plan.- Collaborate with Managers to improve project organization, efficiency (tools, processes), and time to market. Ensure that project activities operate within the policies and processes of the organization.Key Qualifications:- Minimum of 5 years of experience as a Project Leader with Hardware dependencies.- Experience in driving cross-functional teams for co-creation sessions.- Creative mindset with Design Thinking knowledge and experience.- Strong cross-technical knowledge in various fields, especially in the Mechanical (ME), Embedded Software (ESW) / Firmware (FW), and Electrical Engineering (EE).- Deep knowledge of Project Management Standard Methodology from project concept stage to full development.- Excellent verbal and written communication skills in English.- Great interpersonal skills, including the ability to work across organizations and geographies.- Faculty to interact, influence, and negotiate effectively with all levels of management.- Ability to manage multiple tasks activities.- Independent and critical thinking with analytic skills.- Good understanding of working with a functional team in a Global Environment.- Formal Project Management training and Certification (PMP).- EE Engineering background or management experience is a plus.#LI-AL2/104Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Team and Role:The New Product Introduction (NPI) Operations Manager oversees cross-functional preparation, operational execution, and the seamless transition of new products from project kick-off to market launch. This role ensures timely product launches by meeting deliverable targets while balancing cost efficiency, scalability, and production goals.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:As an NPI Operations Manager, your key responsibilities include:Cross-Functional Coordination Project ManagementLead end-to-end NPI projects to ensure readiness across capacity, material availability, production scaling, manufacturing diversification, and risk mitigation.Represent Operations within the cross-functional team, including Business Group, Engineering, Software, Design, etc., to drive collaboration and alignment while ensuring successful project delivery across Logitech.Drive accountability by monitoring progress, analyzing challenges related to cost, schedule, and experience, assessing their impact on project delivery, implementing mitigations for identified risks, and providing clear reporting.Ensure the key NPI launch processes are documented, continuously improved, and adhered to across stakeholders.Operational ExecutionOversee critical Operations deliverables while analyzing inputs from other teams to ensure alignment.Ensure the Product Launch Center (PLC) app is updated with accurate and timely NPI project data.Administer and enhance the NPI launch process to ensure the delivery of key NPI KPIs and operational excellence.Support PLR (Product Line Rationalization) program management and identify areas for improvement.Continuous Improvement Postmortem AnalysisChampion the adoption of best practices in NPI and identify opportunities for continuous improvement.Adapt to new tools, methodologies, and processes to foster innovation, streamline operations, and enhance future scalability in NPI launches.Facilitate NPI postmortem reviews to capture lessons learned and integrate findings into future project processes.Manage improvement and process enhancement projects, including documentation and training for scalability.Key Qualifications:For consideration, you must bring the following minimum skills and experiences to our team:Education: Bachelor’s degree in Mechanical Engineering, Business Administration, Supply Chain Management, or a related field. PMP certification is a plus.Experience: At least 3 years of experience in NPI, program management, manufacturing, demand/supply planning, or supply chain—preferably in high-volume manufacturing environments.Strong analytics, quantitative reasoning, and problem-solving abilities.Expertise in manufacturing processes from prototype to end-of-life.Proficiency in project management tools and product lifecycle management.Excellent written and verbal communication, leadership, and stakeholder management skills.Preferred Qualifications:Demonstrated ability to influence without authority and drive results across diverse teams.Ability to simplify complex data, summarize key actionables, and deliver concise reporting. Training or coaching experience, paired with a results-driven and self-motivated attitude.Flexibility to accommodate meetings across global time zones. #LI-SL1/104Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

公司描述 我們以資訊系統整合與技術服務供應 服務起家。團隊由多位在資服業歷練數十年的資深專家組成，核心業務涵蓋商用與工規網絡產品、資訊安全設備及大規模系統管理軟體開發。目前公司正邁向下一階段，積極投入 AI SaaS 自有產品的研發，結合既有的資安與網絡優勢，打造具備戰略價值的數位解決方案。 職位亮點 ✅ 主導 AI 產品從願景到落地：負責 AI/SaaS 產品的全生命週期管理，將創新的產品願景轉化為可執行的技術藍圖與 WBS 拆解，確保專案如期、如質交付。 ✅ 關鍵的「組織翻譯官」角色：在產品、技術、業務團隊及外部客戶之間建立溝通橋樑，挖掘隱性需求並在多方利益中找到平衡點，有效降低協作摩擦。 ✅ 主動風險預判與排除：透過風險登記簿與應變計畫的即時管理，扮演「障礙排除者」，將專案風險影響降至最低，展現卓越的危機處理與全局觀。 ✅ 多元團隊與委外管理經驗：除了內部跨部門協作，更需負責委外團隊的交付品質管理，磨練大規模專案的資源調度與品質控管能力。 ✅ 建立組織知識管理體系：主導專案文件系統化管理（包含決策日誌、變更紀錄與結案報告），促進組織內的經驗傳承與持續學習，建立 AI 專案開發的最佳實踐。 職位職責 🔹 專案規劃與範疇定義：制定專案計畫書，進行 WBS 拆解、時程規劃與里程碑設定，並確保所有利害關係人對專案目標達成共識。 🔹 進度執行與風險監控：主持每日站會與週會，追蹤開發進度與品質，主動辨識關鍵路徑並啟動風險應變計畫。 🔹 跨部門溝通與資源協調：協調內部人力配置與委外團隊管理，並在技術實作與業務需求發生衝突時，提出具備同理心的解決方案。 🔹 驗收交付與結案評估：管理專案驗收流程（UAT），彙整結案報告與經驗教訓（Lessons Learned），確保交付產出符合組織價值。 🔹 知識庫維護與文件管理：運用 Jira、Confluence、Notion 等工具建立完善的專案管理體系，維護會議紀錄與決策日誌。 職位要求 ✔ 3 年以上專案管理經驗，具備軟體開發或 IT 系統整合專案實務背景。 ✔ 精通專案管理方法論：熟悉敏捷開發（Scrum/Kanban）及 PMBOK 標準，具備良好的風險與品質控管意識。 ✔ 數位工具應用能力：熟練操作 Jira、Confluence、MS Project、Notion 等專案管理工具。 ✔ 強大的軟實力：邏輯清晰、抗壓性高，具備卓越的溝通協調能力與解決問題的主動性。 ✔ 語言能力：具備英文溝通能力。 加分條件： 具備 PMP 或 PMI-ACP 專業認證。具備 AI 相關產品或 SaaS 服務之專案管理經驗。擁有委外開發（Outsourcing）管理實務經驗。 ---------------------------------------------------------------------- 若您對此職位感興趣，請立即聯繫，讓我為您介紹更多詳細資訊！ ▶︎ 聯繫人：招募顧問 Owen Wu▶︎ LINE： https://line.me/ti/p/ICjS8Jx0Dq▶︎ LinkedIn： https://www.linkedin.com/in/owen-wu-1023a41a4/

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Team:The Operations Quality and Consumer Customer Experience (CX) team is dedicated to enhancing customer satisfaction across the entire product lifecycle, ensuring outstanding product quality and a superior consumer experience. By channeling the Voice of Consumer to internal stakeholders, the team drives continuous improvement and data-informed decision-making. Focused on fostering customer loyalty and delivering consistent excellence, the team supports Logitechs strategy of becoming an Iconic brand through exceptional products and consumer experiences.The Role: Logitech is seeking a skilled and driven Quality and CX End-to-End  AI/ML Data Analyst to work collaboratively with stakeholders, transforming both quantitative and qualitative consumer voice data into actionable insights through data mining, and driving continuous improvement initiatives as a result.The role also involves identifying opportunities to enhance product quality, elevate consumer experience, and optimize Quality and CX operations using advanced data analysis techniques.The Data Analyst will be responsible for analyzing Quality and CX data to monitor the health of product quality, consumer experience, and operational efficiency, while presenting findings to stakeholders.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:Data Architecture Expertise: Serve as a subject matter expert in data structure, ensuring alignment with evolving business needs.Analytics Projects: Gather business requirements from diverse stakeholders (Engineering, Manufacturing, Consumer Experience, Quality, Finance, etc.), convert business questions into analytics initiatives, and independently perform analyses using AI/ML technologies to deliver valuable insights.Insights Communication: Extract actionable insights to support strategic decisions, presenting findings to stakeholders in a clear and impactful manner.Extract user, transaction, and other system data to create comprehensive reports and drive informed decision-making.Leverage LLM/NLP technologies to analyze customer sentiments and identify opportunities for improvement.Fostering a Data Culture: Promote a data-driven mindset across teams to enhance decision-making and operational cohesion.Process Optimization: Collaborated with business stakeholders to standardize maintain key metrics, strengthen architectural decisions, and establish scalable processes.  Cross-functional Collaboration: Build and maintain strong, cooperative relationships with stakeholders to drive impactful initiatives and ensure alignment across teams.Key Qualifications:For consideration, you must bring the following minimum skills and experiences to our team:10 years of proven experience from a similar role, including at least 5 years in data analytics or data science.Proficiency in programming tools such as Python, R.In-depth knowledge of AI/ML technologies, GenAI, Agentic AI, MCP. Exposure to Claude, GeminiExperience with data visualization tools,  preferable Tableau.Basic SQL querying knowledge for data analysis.Strong experience with project management and change management principles, methodologies and tools.Hands on approach, leading by doing and never afraid of getting ‘muddy hands’Excellent communication skills in English.Proven ability to build strong, collaborative relationships across different levels and functions.A strong sense of ownership and proven experience driving cross-functional initiatives.In addition, below skills are a plus:Certified project management professional  (PMP or similar) Education:Bachelor or Masters in Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems or similar.#LI-MK1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.