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Camas, Clark, State of Washington, United States
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Role:The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.Your Contribution:- Troubleshooting video conference system issues via phone, email, and chat.- Resolving escalated support tickets from the Tier 1 support team.- Assisting the Tier 1 support team by providing guidance to resolve tickets without escalation.- Providing ad-hoc feedback about trends, new issues, and the voice of the customer.- Assisting with related projects during periods of low technical support volume.- Suggesting process improvements when opportunities are identified.Your Qualifications and Skills:- Minimum 3 years of experience in AV technical support capacity, with at least 1-year video-conference troubleshooting experience.- Fluent in English, with strong written and verbal communication skills.- Strong and verifiable knowledge of customer care processes and techniques.- Experience with Salesforce/Oracle/Zendesk support ticketing systems.- Experience with one or more VC software services: Zoom, Skype, Google Hangouts.- Demonstrate the ability to quickly learn and troubleshoot new technologies, adapt to new processes and procedures, and handle moderate-to-high phone call volumes.Compensation:This position offers an annual base salary typically between $70,000 and $ 85000.  Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.   Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  #LI-SN1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.
Negotiable
No requirement for relevant working experience
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Team and Role:We are seeking a highly skilled and experienced Senior Firmware Engineer to join the Audio Hardware Engineering team, focusing on consumer Gaming headsets and speakers.As a Senior Firmware Engineer, you will play a pivotal role in design and development of embedded software for Gaming audio products. You will be responsible for analyzing, designing, enhancing, programming, debugging, and optimizing existing or new firmware for microcontroller solutions. Responsible for leading the development and implementation of firmware solutions. This includes overseeing the design, development, testing, and documentation of firmware.Your Contribution: -Develop and manage firmware projects from concept through completion.- Lead a team of firmware engineers, providing guidance and mentorship.- Collaborate with cross-functional teams to ensure successful integration of firmware with hardware and software solutions.- Ensure firmware designs are optimized for efficiency and performance.- Drive innovation in firmware development processes and tools.- Troubleshoot and resolve complex firmware issues.- Maintain documentation and adhere to industry standards and best practices.- Interface with customers to gather requirements and provide technical support.- Evaluate and recommend new technologies and methodologies.- Ensure firmware meets all regulatory and compliance requirements.Your Qualifications and Skills:- Extensive experience in firmware development and engineering.- Proven leadership skills with the ability to mentor other engineers.- Strong problem-solving skills and attention to detail.- Excellent communication and collaboration skills.- Ability to work in a fast-paced, dynamic environment.- Knowledge of industry standards and compliance requirements.- Experience with embedded systems and real-time operating systems (RTOS).Compensation:This position offers an annual base salary typically between $ 130,000 and $ 190,000.  Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.   Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  #LI-SN1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.
Negotiable
No requirement for relevant working experience
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Sr. Sales Acceleration Manager – Sustainability ServicesOverviewAs Sr. Sales Acceleration Manager – Sustainability Services at Logitech, you will play a critical role in developing and managing global circular sales initiatives including trade‑in, take‑back, and refurbishment programs that advance Logitech’s sustainability and customer value objectives. Leveraging deep experience in reverse logistics, refurbishment ecosystems, and global partner enablement, you will collaborate across Sales, Marketing, Finance, and Operations to design scalable programs that strengthen customer engagement and deliver measurable environmental and business impact. Your leadership will ensure prioritized customer accounts receive proactive support and that each initiative aligns with Logitech’s broader sustainability strategy.Your ContributionTrade-In Program LeadershipDesign, launch, and manage end‑to‑end trade‑in and product take‑back programs that drive circularity, customer value, and environmental impact.Develop program strategies—defining vision, performance metrics, execution plans, and compliance with relevant sustainability policies and data security standards.Develop program strategies including vision, KPIs, execution plans, and compliance frameworksCross-Functional CollaborationPartner with Sales, Marketing, Finance, and Operations to align resources, ensure consistent messaging, and deliver seamless execution of sustainability services globally.Support Sales leadership by activating prioritized customer accounts, ensuring timely engagement and nurturing high-value relationships.Contribute to the creation of customer-facing materials and sales enablement content in partnership with global teams.Customer Engagement Value DeliveryCollaborate with sales teams to tailor trade-in offerings for key markets and customer segments, maximizing adoption and impact.Drive go-to-market planning and execution of promotional campaigns and communications for relevant circularity initiatives.Serve as the primary point of contact for trade-in program inquiries, feedback, and reporting to optimize customer satisfaction.Program Analytics Continuous ImprovementDefine, monitor, and report on key program metrics to evaluate performance, adoption, and ROI.Gather insights from internal and external stakeholders to drive innovation and continuous improvement of processes and program offerings.Prepare executive-level reports and presentations highlighting program successes, challenges, and strategic recommendations.Key QualificationsBachelor’s degree in Business, Marketing, Environmental Science/Management, Engineering, or a related discipline; MBA a plus.10 years of experience in product program management, sales operations, and/or reverse logistics—preferably within the technology or consumer electronics sector.Proven success managing global refurbishment, take‑back, and/or sustainability programs with measurable results.Experience working in complex, distributed, or matrixed environments.Exceptional organization, communication, and stakeholder management abilities.Strong analytical skills with experience leveraging data for decision making and reporting.High energy, proactive approach, and solution-oriented mindset.Customer-centric with the ability to drive change across the organization.Compensation:This position offers an annual base salary typically between $ 103,000 and $ 175,000  Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.   Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  What We OfferThis role provides a unique opportunity to shape Logitech’s journey toward a more circular and sustainable future. You will join a dynamic, innovative global team committed to making a positive environmental impact while unlocking commercial value for the company and its customers. If you enjoy solving complex challenges and are passionate about driving change, we invite you to take the lead with us.Ready to lead change? Apply now and help steer Logitech’s circularity movement forward!#LI-SN1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Location: Logitech is proud to support a hybrid work culture.  This full-time role will be open to hybrid candidates based near our locations in San Jose, CA; Irvine, CA; Camas, WA; Dallas, TX; Miami, FL and Toronto, Canada. We will also consider exceptional remote candidates in other offsite US locations.  Team Role:Join one of Logitech’s fastest-growing teams as we accelerate our success building innovative technology solutions for our customers.  We’re seeking a dynamic, seasoned marketing professional to play a pivotal role driving Logitech’s expansion in the healthcare industry vertical by bringing a deep understanding of the IT decision-maker audience and leading global marketing efforts for this vertical.  In this newly created role, you will craft strategic marketing and communications plans and content and collaborate with cross-functional teams to elevate Logitech’s position in the marketplace.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for equality and the environment. These are the core behaviors and values you’ll need for success at Logitech.In this role, you will responsible for:Marketing strategy and planning:  Create marketing strategies and campaigns to deepen customer penetration within health care customers and achieve marketing and business objectives in collaboration with cross-functional colleagues.  Audience insights and trends:  Provide deep insights into the target IT decision maker buyer and influencer audiences for health care providers and systems, buying process and considerations, and stay abreast of the latest health care technology procurement regulations and trends to inform marketing, communication, and product portfolio development in collaboration with Insights colleagues.  Foundational material creation: Including messaging, personas, competitive positioning and customer journeys.    Content plans and creation: Craft compelling marketing content and collateral such as thought leadership white papers, product datasheets, digital advertising assets, webinar/event presentations, and sales enablement materials to be activated across a range of touchpoints such as email, website, paid advertising, events, etc. Channel marketing:   Develop impactful programs for critical partners in collaboration with colleagues in Channel Marketing and Sales.   Industry partnerships:  Identify and engage with key industry and alliances partners and influencer communities in collaboration with partnership marketing and business development colleagues. Performance monitoring and optimization:  Monitor and analyze performance across campaigns to drive continuous improvement in marketing efforts in collaboration with Marketing Analytics. Key Qualifications:Exceptional relevant B2B vertical marketing experience in the technology sectorDeep understanding of and experience marketing to the IT decision maker buyer audience for health care providers and systems Channel marketing experience Team/interpersonal: ability to collaborate and influence across functions and groups in a complex, growing organization and with external agencies and partners Ability to translate insights into impact: build plans, identify and execute the highest impact ideas and tactics to achieve business objectivesCommunication:  excellent writing, editing, presentation and public speaking skills Strong analytical skills Track record of delivering exceptional business resultsWillingness to travel up to 15%Bachelor’s degree preferred or equivalent industry experience#LI-CT1#LI-RemoteThis position offers an annual salary of typically between $ 130K and $ 236K dependent on location and experience.  In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

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