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【Job Summary】售前顧問作為業務與技術單位之間的重要溝通橋樑。協助業務端進行技術支援、判斷可行性。針對內部業務同仁進行基礎技術及產品教學、簡介，製作相關文件，協助業務順利簽約。 面對大型且複雜的專案，也有機會與客戶接觸，展現Omnichat 專業As a Presales Consultant / Engineer, you play a key role in providing technical support to the sales team in the pre-sales stage and delivering customised product demonstrations to clients. In this position, you will have the chance to perform Technical Proof of Concept, Demonstration, and presentations on the supported products solutions.【Responsibilities】・提供具商業性的技術支援，協助售前業務團隊銷售或創造新合作機會・替客戶規劃產品、規格或解決方案，並提供相關資料向客戶簡報說明・根據客戶的需求或既有設備，規劃詳細的開發規格和工作說明，以利開發團隊進行後續工作・積極參與並管理專案進度、產品試用和POC・能有效且明確的與內外部進行溝通，並整合相關資訊、規劃專案進度。・統整客戶需求訪談、使用回饋，了解市場趨勢，歸納並提供創新產品解決方案，讓業務團隊及產品團隊能更熟悉，增加Omnichat顧問服務專業度・協助售後團隊處理客戶的技術問題，並統整相關資訊，建立良好循環的內部訓練系統。・Technically and commercially support the sales process – initiatives, upsells and new opportunities.・Obtain and review client’s requirements as to propose the best-fit solutions to fulfil client’s needs・Prepare and deliver solution for customer, including presentation, demonstration, PoC, proposal writing・Responsible for solution design and Scope of Work・Work and communicate efficiently with the clients, internal and external.・Enabling new sales opportunities by constantly collecting information about clients' new changes in requirements・Facilitate solution implementation management in post-sales stage・Actively work with product engineering team help them in addressing any technical post-sales issues

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a customer-facing technical sales, presales, or consulting role with 5 years of experience working within the Financial Services Industry (FSI). Leadership experience (e.g., people management, team lead, mentorship, or coaching). Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Preferred qualifications: Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team. Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering compelling messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Understanding of Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and data technologies with the knowledge of the key business and technology drivers for growth in the FSI segment. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Strategic Pursuit Lead Manager, you will lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Own and drive complex business engagements for large strategic FSI customers. Foster deep executive-level partnerships and provide industry thought leadership to secure technical wins and drive long-term business growth. Partner with sales to define technical go-to-market strategies and delivery plans with a focus on winning new workloads and driving consumption within existing ones through planning stages. Determine alignment, coverage, and staffing needs. Lead, mentor, and grow a high-performing team of customer engineers, fostering a culture of excellence and focusing on talent strategy, skills development, and career growth. Lead and orchestrate key internal and external stakeholders, including product engineering, pricing, and partnership teams to resolve technical roadblocks and deliver a unified, seamless customer experience. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.