Cake Job Search

🚀 我們正在協助一家專注於 智慧製造與工程設計數位化解決方案 的新創團隊招募 Full Stack Engineer。團隊致力於運用 AI 技術優化工程設計流程與產業效率，產品已實際導入製造場域並持續拓展應用場景。 ✨此職位將依候選人技術背景，彈性分配前後端開發比例，並參與團隊技術選型、規劃、到實作落地的完整流程。 【Responsibilities】 參與產品功能規劃與技術方案討論 開發與維護核心產品與新功能模組 撰寫高可維護性與可擴展性的程式碼 設計與開發 RESTful API，支援前端與第三方系統整合 開發資料分析工具或內部營運輔助系統 優化資料庫架構與資料存取效能 監控系統效能並持續優化服務穩定度與回應速度

Crystal 獵頭補充：7~8 年 IT Support 經驗，英文可溝通者歡迎應徵～ 雖然非管理職但是薪資🤑🤑🤑 台灣首位 IT 人員，若資深薪資可談～ About the Role We are seeking an IT Support Specialist to provide day-to-day technical support to end-users via phone, remote access, and desk-side support. The IT Support Specialist will be responsible for delivering, setting up, configuring, and troubleshooting end-user desktops laptop computer hardware, software, printers, cellphones, and peripherals. They must also have the ability of resolving problems quickly with little impact to the end-users. Successful candidates will share our values and have an interest in working with the latest technologies in support of our operations team to provide exceptional support. What You Will Do • Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products such as Office365, Teams, etc. • Assist end-users with basic computing and telecommunication issues and questions. • Perform regular computer image, upgrades and ensure systems remain updated, which includes peripherals, software, and drivers. • Perform new hire process (account, hardware, installation, training, etc.) as well as termination process. • Coordinate timely repair of computer equipment. • Perform IT equipment refresh lifecycle management. • Provide support, installation, test, and upgrade of software applications including MS Windows, Outlook, MS Office etc. • Work with Cyber Security team to review and react to any malware/virus/vulnerability risks. • Support patching and security update on workstations. • Maintain an inventory of IT hardware and software assets. Receive, deliver, and keep records of IT equipment/asset. • Ensure all incident/problem tickets/service requests are closed within their established guidelines and SLA. • Research, evaluate and analyze end-user operations and support processes, and make recommendations to management on methods for optimizing and improving overall customer experience. • Create knowledge articles and update process documents. • Administration of the desktop management infrastructure with strong Windows skills. • Be engaged with local service providers and IT suppliers to ensure best possible services. • Work with Systems/Network/Security/Application/PMO teams and support IT infrastructure activities including but not limited IT facilities, application servers, security agents, etc. • Perform projects and miscellaneous duties as requested and interact with different IT functional towers globally to address and implement IT needs for the site. • Proactively update status on reports for senior management, be collaborative, flexible, and adaptable in a team environment as well as independently. • Meet and communicate with users, solve issues in a positive and efficient manner.

晧飛思（Heph A.I Studios）是一家專注於 AIGC（AI 生成內容） 的創新公司， 致力於打造 數字人（Digital Human）、語音互動（Speech AI）、虛擬主持人（AI Host）、智慧櫃檯（Smart Concierge）、虛擬助理（AI Assistant） 等新世代 AI 產品。 我們的前端應用正引領 AI 互動的新世代， 讓使用者能以自然的語音、表情與情感與智慧角色交流。 如果你對 AI 技術與人機互動體驗 充滿好奇， 並希望在產品從 0 到 1 的建構過程 中實際參與與學習，這個職位將非常適合你。