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Pinkoi 的使命是協助設計品牌接軌市場、走向國際。我們不只是電商平台，更是完整的商業解決方案提供者：自 2019 年推出廣告 SaaS 以來，我們持續拓展產品版圖，並將於 2025 年正式推出全新「智慧電商開店服務 Pinzap」。Pinzap 協助創作者與品牌輕鬆打造動態、吸睛且可高度客製化的電商官網，集結視覺設計、開店模組、導流與 AI 自動化等能力，專注解決品牌在官網營運中最常見的流量瓶頸與人力不足等核心問題，成為品牌 0 → 1 進入市場、並邁向規模化的關鍵夥伴。作為這支敏捷、專業團隊的產品經理（PM），你將與產品設計師、工程師、產品行銷與客服團隊緊密協作，從 1 → 100 打造快速成長的產品、制定產品路線圖，並以用戶數與續訂率為核心指標，持續驗證假設、迭代功能，讓 Pinzap 被更多品牌理解並採用。你需要負責的工作和產品經理主管與團隊夥伴協作，制定產品路線圖與優先順序，並且持續迭代。深入了解目標使用者的需求與痛點，並提供有效、可靠的解決方案。整理及撰寫需求規格文件、使用者流程，確保跨職能溝通清晰。與設計師和工程師協作，管理開發時程與品質，確保穩定上線與維護。與產品行銷、客服等團隊成員合作，收集市場回饋並根據數據持續優化功能，以提升用戶數與續訂率。在快速成長的 1 → 100 階段，以創業家精神主動解決問題、推動決策並對成果負責。以開放心態蒐集團隊內部的聲音，持續優化產品開發流程與協作方法。我們需要你具備的經驗和特質對電商、SaaS 產業有熱情，主動關注市場與產業動態。具備以使用者需求與商業目標為導向的思考能力。具備目標導向的思維，能根據目標規劃和制定工作方向和優先順序。可適應快速變動的環境，並且能夠同時管理多項複雜的任務或專案。擅長建立夥伴關係，面對挑戰或摩擦時，願意傾聽並正向回饋。具備自我驅動精神，以及持續成長且開放的心態，樂於學習並分享知識。具有勇於挑戰與創業家精神，能用最小可行方案驗證想法並快速迭代。具有面對未知、不確定性的膽識和抗壓性，能夠在壓力下保持冷靜並維持高品質輸出。應徵條件2 年以上軟體公司經驗，並參與過自有軟體產品開發。具 Product／Project Manager 2 年以上經驗；或工程師／設計師／分析師／研究員 3 年以上經驗。熟悉軟體產品開發流程，能有效與跨職能團隊協調與溝通。具備良好的中文文件撰寫與口語表達能力；英文閱讀無礙。熟悉 ChatGPT、Gemini、Claude 等生成式 AI 工具，並能靈活應用於工作流程。能於台北辦公室全職工作。加分條件有 SaaS 產品、電商或多邊市場（Marketplace）的相關工作經驗。具創業或早期產品（0 → 1 或 1 → 100）推進實務經驗。熟悉 B2B 付費模式與訂閱商業模式。#不用想了，趕快來當個 Pinkoi 人如果你期待在早期成長階段打造具影響力的產品，並認同 Pinkoi 「持續成長、建立夥伴關係、創造影響力」 的文化，歡迎加入我們，用設計與科技為品牌創造無限可能！

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, and presenting to, technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security. Experience with Google Cloud products and differentiating from competition. Experience working with product and support teams to resolve technical blockers. Experience guiding customers through the organizational change and delivery preparation to adopt new, cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Software-as-a-Service (SaaS) Outcome Customer Engineer, you will drive initial and ongoing business ramp for our SaaS customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Apply skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security.Experience with end user AI Platforms, ISV SaaS solutions, identity management (e.g. SSO, SAML), and security compliance.Experience with development and implementation of AI agents in an enterprise environment.Experience guiding multiple customers through the organizational change and delivery preparation to adopt new, cloud-powered business processes.Experience with Google Cloud products.Experience working with product and support teams. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a SaaS Outcome Customer Engineer (OCE), you will drive initial and ongoing business growth ramp for our Software-as-a-Service (SaaS) customers, clearing blockers and ensuring they get the maximum benefit from their investment. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, adoption, and future expansion opportunities. You will blend business expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, deployment plan across customer and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, and presenting to, technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security. Experience with Google Cloud products and differentiating from competition. Experience working with product and support teams to resolve technical blockers. Experience guiding customers through the organizational change and delivery preparation to adopt new, cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. Experience with object-oriented programming languages (i.e., Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Software-as-a-Service (SaaS) Outcome Customer Engineer, you will drive initial and ongoing business ramp for our SaaS customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Apply skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

🚀 【Hi5｜產品經理招募】打造台灣電商 SaaS 的下一站，你準備好了嗎？ Hi5 正在打造一個獨特的社交電商平台，不僅服務消費者，也為品牌商與個人商家建立全方位的後台系統與工具。我們不找只會抄產品的人，我們要找 懂產品價值、懂商業邏輯、能實作落地的人才，一起打造 讓商家愛用的 SaaS 工具與電商操作流程。 🧩【你會負責什麼？】 規劃並優化電商平台的商家後台操作流程（如：商品上架、訂單管理、出貨、退貨、結算模組等） 與創辦人深度討論平台策略與商業邏輯，將構想落地成產品功能與模組 撰寫 PRD 文件、繪製邏輯流程、定義 API 欄位，並與前後端工程師、設計師協作推進開發 分析商家行為與操作數據，持續優化功能體驗與操作效率 有效管理 Sprint 任務進度，運用 Jira 等工具推動開發節奏 支援商務／客服／營運部門需求整合，建立內部流程工具與簡易商家教學模組 🎯【我們要找的你】 至少有 2 年以上產品管理經驗，需具備 SaaS 或電商商家後台產品經驗 熟悉 B2B2C 電商邏輯，有實際處理過「商家操作流程」的經驗（例如供應商上架、訂單追蹤、出貨回報、對帳結算、簡易報表等） 能撰寫清楚的 PRD 與 API 文件，並與技術團隊良好溝通 熟悉 Jira、Figma、Notion、Google Analytics 等工具尤佳 有系統性思考能力與落地實作能力，能主動與多部門溝通協作 加分：有創業精神或曾參與從 0 到 1 的產品建置經驗 💡【你將加入的是這樣的團隊】 Hi5 是由一群來自電商、網路安全、數據、品牌、影音、內容營運背景的人組成的新創公司。我們的目標不是做下一個 Shopee，而是打造一個融合社群、導購、短影音、商家後台的一體化電商平台。 我們的產品從 0 開始打造，不會讓你繼承一堆 legacy code，不會讓你只做 UI 微調，也不會讓你「想法被 PM 擋掉」。你就是產品的主人之一。 💰【薪資結構】 月薪：8萬以上 依能力與技能加分 提供勞健保、勞退、彈性工時、視訊混合上班 ✉️【加入我們】 請投遞您的履歷與作品／曾參與專案說明，我們將儘快與您聯繫安排面談。

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security. Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. Experience with Google Cloud products and differentiating from participation. Experience working with product and support teams to resolve technical blockers. Experience guiding customers through the organizational change and delivery preparation to adopt new, cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a SaaS Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our SaaS customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google welcomes people with disabilities.Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in programming languages, debugging or systems design. Experience in deployment planning, orchestration, or change management. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Ability to communicate in Japanese fluently to support client relationship management in this region. Preferred qualifications: Experience in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, or security. Experience with one or more object-oriented programming languages (I.e., Python or Java). Experience working with product and support teams to resolve technical blockers. Experience guiding customers through organizational change and delivery preparation to adopt new cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. Experience with Google Cloud products. About the jobWhen leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As an Outcome (SaaS) Customer Engineer, you will drive initial and ongoing business ramp for our Software-as-a-Service (SaaS) customers, clearing blockers and ensuring they get the benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales skill, market knowledge, technical engagement, and technical project management to prove the value of Google Cloud SaaS products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).  Apply skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.  Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible.  Identify expansion opportunities for new license agreement within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurgaon, Haryana, India.Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security. Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. Experience guiding customers through the organizational change and delivery preparation needed to adopt new, cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. Experience working with product and support teams to resolve technical blockers. Experience with Google Cloud products and differentiating from competition. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a SaaS Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our SaaS customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend business expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience in deployment planning, orchestration, or change management. Experience in programming languages, debugging, or systems design. Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders. Preferred qualifications: Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security. Experience with Google Cloud products and differentiating from competition. Experience working with product and support teams to resolve technical blockers. Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery. Experience guiding customers through the organizational change and delivery preparation needed to adopt new, cloud-powered business processes. Experience with development or implementation of AI agents in an enterprise environment. About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Software-as-a-Service (SaaS) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for our SaaS customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities. You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of Google Cloud SaaS products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training). Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment. Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible. Identify expansion opportunities for new license agreements within the account during project execution. Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google は、障がい者採用の取り組みを進めています。必要な条件/経験:学士号を取得していること（同等の実務経験でも可）。顧客対応担当またはサポート担当としてクラウド ネイティブなアーキテクチャに携わった 6 年以上の経験。プログラミング言語を使った開発、デバッグ、システム設計のいずれかに携わった経験。デプロイの計画、オーケストレーション、チェンジ マネジメントのいずれかに携わった経験。技術関係者や経営幹部に対応し、プレゼンテーションを行った経験。日本語による優れたコミュニケーション能力を備え、担当地域のお客様との関係管理をサポートできること。望ましい経験/スキル:インフラストラクチャのモダナイゼーション、アプリケーションのモダナイゼーション、データ管理、データ分析、クラウド AI、ネットワーキング、セキュリティのいずれか 1 つ以上の分野での実務経験。1 つ以上のオブジェクト指向プログラミング言語（Python や Java など）を使って業務を行った経験。プロダクト チームやサポートチームと協力して技術的な障壁を解消した経験。新しいクラウドベースのビジネス プロセスを導入するために、組織の変更とデリバリーの準備を通じてお客様を導いた経験。エンタープライズ環境で AI エージェントの開発または実装に携わった経験。Google Cloud プロダクトの使用経験。この求人について業界をリードする企業に Google Cloud を選んでいただくことは、クラウド コンピューティングを世界に広めるうえで大きな一歩となります。Google Cloud プロダクトの導入を決断された教育機関、政府機関、一般企業のお客様に対しては、生産性、可動性、連携性を引き出せるよう支援する必要があります。カスタマー エンジニアは、お客様が最も必要とするサービスを提供するポジションです。具体的には、セールス担当の Google 社員のサポート役として、お客様の抱える主要な技術的課題を解決していただきます。プロダクト マーケティング マネジメント 業界をリードする企業に Google Cloud を選んでいただくことは、クラウド コンピューティングを世界に広めるうえで大きな一歩となります。Google Cloud プロダクトの導入を決断された教育機関、政府機関、一般企業のお客様に対しては、生産性、可動性、連携性を引き出せるよう支援する必要があります。カスタマー エンジニアは、お客様が最も必要とするサービスを提供するポジションです。具体的には、セールス担当の Google 社員のサポート役として、お客様の抱える主要な技術的課題を解決していただきます。プロダクト マーケティング マネジメントやエンジニアリングのチームと連携して、業界の最新動向を把握し、Google Cloud プロダクトの機能強化に貢献してください。アウトカム（SaaS）カスタマー エンジニアは、Software as a Service（SaaS）のお客様のビジネスの初期および継続的な立ち上げを推進し、障害を解消して、お客様が投資のメリットをより早く享受できるようにします。デプロイ計画を管理、実行し、対象となるライセンス契約を本番環境に移行して、お客様とパートナーに技術的なリーダーシップを提供します。お客様のライセンス契約のスピードと追加の利用に直接影響を与え、価値実現の加速、導入の促進、将来の拡大の機会につながります。セールススキル、市場に関する知識、技術的なエンゲージメント、技術的なプロジェクト管理を組み合わせて、Google Cloud SaaS プロダクトの価値を証明することが使命です。Google Cloud は、あらゆる組織のビジネスと業界におけるデジタル トランスフォーメーションを加速させるとともに、Google のテクノロジーを活用したエンタープライズ クラスのソリューションと、デベロッパーがよりサステナブルに構築に取り組めるようにするツールを提供します。200 以上の国や地域のお客様が、成長を可能にし、最も重大なビジネス上の問題を解決するための信頼できるパートナーとして Google Cloud を採用しています。業務内容お客様とパートナーのチーム全体で、構造化されたエンドツーエンドのデプロイ計画を策定して調整する。実装チームのオンボーディング、障害の解消、タイムラインと進捗状況の管理、準備状況の確保（キャパシティ、トレーニングなど）を行う。コーディング、デバッグ、システム設計などのスキルを適用して、技術的な障害を解決し、デプロイを加速させる。ライセンス契約の初期および継続的な運用開始の進捗状況を推進および追跡し、お客様が契約から使用にできるだけ早く移行できるようにする。プロジェクトの実行中に、アカウント内で新しいライセンス契約の拡大機会を特定する。持続可能なプロダクトの使用を促進し、お客様が継続的に価値を実現できるよう支援し、将来の契約更新を確保する。Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.