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為什麼大家喜歡在 RichWell Co.Ltd. 上班？ 1.彈性上班-早上不趕打卡，想多睡一點、避開通勤人潮都OK。2.特休多多-不用等滿一年就能休假，我們比法規更大方，放假就是要爽爽的。3.獎金福利讚 年終、績效獎金該有的都有，努力絕對不白費。4.生日小驚喜，公司記得你的每個重要時刻。5.定期聚餐/Team Building 不只是工作夥伴，更是一起成長的戰友，吃吃喝喝感情更緊密。6.技術課、內部分享會，想學什麼我們都支持，讓你持續進化不退化！ About the roleWe are building a reliability-first platform. Over the next 12 months, we will stabilize our Windows-based services, strengthen observability, and progressively containerize into Kubernetes. You will be a key contributor driving self-service operations and data-driven reliability across the stack. What you’ll do• Operational automation: Build self-service runbooks for Windows services (AWX/Rundeck), implement Ansible/PowerShell DSC workflows, health checks, and safe rollbacks implementations.• Observability: Standardize metrics/logs/traces (Prometheus/Grafana, windows_exporter, OpenTelemetry; ELK/Loki). Create golden-signal dashboards and actionable alerts.• Reliability engineering: Participates in on-call, handle incidents and post-incident reviews (PIR), and lead game days to institutionalize SOPs.• Resilience: Design and implement backup disaster recovery, capacity planning, and performance tuning.• Long-term: Drive service containerization and Kubernetes adoption (Helm/Kustomize, Argo CD/Flux, ConfigMap/Secrets) with a strong focus on security and compliance.

- 職務說明 因應未來業務拓展、規劃，嘗試各種資訊解決方案設計、建置與維護 GCP 雲端基礎設施 (GKE, GCE, Cloud SQL 等)，並專注於其可靠性、擴展性根據利害關係人或同事提出的問題，提供專業的意見，並協助解決問題與公司內部決策者合作，了解其目標，研究並提供解決方案管理 CDN、DNS 等網路基礎服務，確保外部連線的穩定與快速監控、告警與日誌系統的建置與優化CI / CD 設定與維護新技術研究簡單的電腦設備管理

Originating from Taiwan, AsiaYo is an Online Travel Agency (OTA). Our vision is: "To encourage and inspire people to enjoy the best experience during their journey." We are dedicated to creating beautiful memories for every journey, while striving to build an exceptional work experience for our team members! We are looking for an experienced software engineer to join us in crafting the most user-centric travel platform in Asia. Remote Work Location Remote Collaboration: This position welcomes international talent to work remotely. Candidates must be able to align with Taiwan's primary communication hours (GMT+8) and possess mature digital collaboration and self-management skills.Compliant Employment: For non-Taiwanese remote employees based overseas, the company will ensure full legal compliance regarding employment and payroll. The specific contract model will be negotiated and finalized based on your local regulations and company policies after an offer is extended.Relocation Support: If you plan to relocate to Taiwan in the future, the company can assist with the Taiwan Work Visa application and provide consultancy for the residency process.Language Requirement: Please note that internal team communication, technical documentation, and cross-team collaboration are primarily conducted in Chinese. Key Responsibilities Cloud Resource Management: Cloud resource orchestration and optimization, including access control and monitoring.AWS: VPC, IAM, EC2, EKS, WAF, S3, RDS, ElastiCache, CloudWatch, CloudFront, etc.GCP: VPC, IAM, GCE, CloudSQL, CloudCDN, BigQuery, etc.System Provisioning: Collaborate with developers to build, provision, and maintain system environments.Incident Management: Troubleshooting and resolving live system incidents and emergencies when necessary.Automation CI/CD: Plan, design, and optimize automated deployment workflows and release processes.Security Cost Control: Design cloud information security architectures and implement cost-control management. Company Culture Voice: Everyone here is encouraged to fully express their views—whether it’s product ideas, feature suggestions, or improvements to workflows. We want you to think independently, not just be bound by requirements, and propose better solutions. We care about everyone's needs.Transparency: We believe in open and transparent business decisions. We want team members to understand the "why" behind every requirement. We host monthly All-Hands Meetings to bring everyone together and share updates. Our Engineering Culture Technical Enthusiasts: We hope you love technology, enjoy exploring new trends, and constantly sharpen your skills amidst various business demands.Play Fun: We believe passion drives everything. We want you to apply what you know to build cool and fun things.Problem Solving: We don't want you to just follow specs blindly. We look for problem solvers who proactively identify issues and propose solutions.Teamwork: We believe every problem has more than one solution. Through brainstorming, we choose the right language and the right architecture for the job.Give it a try: Here, making mistakes isn't scary; what's scary is staying stagnant out of fear. Embrace change, and fix it if it's wrong.---我們誠摯歡迎具備多元文化背景的優秀人才加入。在 AsiaYo，我們深信多元的背景能激發更優秀的產品創意，並致力於建立一個包容且靈活的環境，讓每位技術夥伴都能在彈性的制度下，充分發揮專業影響力，與我們共同打造最懂用戶的亞洲旅遊平台。【海外遠端與工作地點說明 / Remote Work Location】- 本職位接受海外人才以遠端協作 (Remote) 方式進行，應徵者需能配合台灣 (GMT+8) 的主要溝通時段，並具備成熟的數位協作與自我管理能力。- 針對非台灣籍之海外遠端員工，公司將確保以合法合規之形式進行聘僱與薪資發放，具體模式將於錄取後根據所在地法令與公司政策協商定案。- 若應徵者後續有搬遷至台灣之規劃，公司可協助辦理台灣工作簽證 (Work Visa) 並提供在台居留相關流程之申請諮詢。- 團隊內部溝通、技術文件撰寫及跨團隊協作均以中文為主。【主要工作內容】- 雲端資源調度與配置最佳化 (含權限控制與監控) AWS: VPC, IAM, EC2, EKS, WAF, S3, RDS, ElastiCache, CloudWatch, CloudFront etc. GCP: VPC, IAM, GCE, CloudSQL, CloudCDN, BigQuery, etc.- 與開發同仁協作完成系統建置作業- 適度配合排除線上系統突發狀況- 自動化部署流程規劃與設計- 版本部署流程最佳化設計- 雲端資訊安全設計與成本控管【公司文化】- Voice：身為AsiaYo的一份子，我們有著共同目標，每個人都可以表達自己的聲音，不管是對產品的想像與建議，或是任何你覺得可以改進的事務或流程。我們獨立思考，不被現況或需求綑綁，盡可能提出最適解。- Transparency：因為在乎，所以想了解。公司的各項決策都希望能讓團隊成員理解背後的原因或思考邏輯，進而一起努力。我們每月舉行一次全員會議(all hands meeting) ，與大家分享討論各項作為和規劃。【我們的工程師文化】 - Technique enthusiasts：熱愛技術，喜歡接觸與嘗試新知，不斷精進自我。 - Play fun：運用所學做出很酷又好玩的東西。 - Problem solving：不只是看 spec 做事，而是作為一個 problem solver ，主動發現問題並提出解決問題的方法。 - Team working：我們相信每個問題都有一種以上的解法，透過團隊集思廣益，選擇適當的開發語言及系統架構才是最好的。 - Give it a try：錯誤並不可怕，怕的是因為害怕錯誤而不願意前進。擁抱改變，錯了就修正。

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.Minimum qualifications: Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. 8 years of experience with software development in one or more programming languages. 3 years of experience with managing people or teams. 3 years of experience with leading projects. 3 years of experience in designing, analyzing, and troubleshooting distributed systems. Preferred qualifications: Master's degree in Computer Science or Engineering. Experience in problem solving and analyzing distributed systems. Experience with mobile development, application deployment. Experience with algorithms, data structures, analysis and software design or in Unix/Linux systems, Internet Protocol (IP) networking, performance and application issues. Ability to perform technical analysis across code, networking, operating systems, and storage, while maintaining the cognitive and verbal agility to manage discussions with executive leadership. Ability to manage the strategy while providing technical guidance to the team, enabling them to execute and deliver products on time and within budget. About the jobSite Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.To learn more: check out our books on Site Reliability Engineering or read a career profile about why a Software Engineer chose to join SRE. Android Site Reliability Engineering (SRE) manages the mission-critical infrastructure powering the global Android ecosystem of devices. The mission is to bridge the reliability gap between mobile and web platforms, building user trust through availability. We empower Product and Development teams to scale securely and seamlessly.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.Responsibilities Lead software and systems engineers through planning, technical execution, and quality delivery. Grow engineering talent through mentoring and coaching strategies. Manage end-to-end availability and performance for mission-critical services while building automation to prevent recurrence. Collaborate with distributed partner teams and manage international on-call rotations. Align with Product and Developer teams to define and deliver Service Level Objectives (SLOs) that ensure reliability. Drive projects by leveraging existing frameworks and providing leadership in changing environments. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

基礎設施代碼化 (IaC)：維護與優化基於雲端的基礎設施（主要為 AWS 環境），利用容器化技術 (Docker/K8s) 實現彈性擴展的部署架構。可觀測性工程：設計並維護全方位的監控體系（使用 Prometheus / Grafana），不僅是設置告警，更需建立完整的日誌分析 (Log Pipeline) 與追蹤機制。事故管理與回顧：主導線上事故的排查 (Troubleshooting) 與根本原因分析 (RCA)，並撰寫事後檢討報告 (Post-mortem) 以預防問題再次發生。效能與容量規劃：持續分析系統瓶頸，針對資料庫與應用服務進行架構優化與效

公司介紹： awoo 是台灣領先的 MarTech 品牌，結合 AI 人工智慧技術，致力於提供最前沿的 SaaS（Software as a Service） 解決方案。我們是台灣成長最快速的創新企業之一，擁有來自矽谷的資金支持和豐富的國際經驗。在日本市場，我們 已經取得顯著成就，並將持續推動全球化發展，目標是將台灣的技術創新推向全世界。 職位描述： 作為 awoo 的 Junior SRE，您將加入我們的技術團隊，協助設計和維護我們的雲端基礎設施和應用服務，確保系統 的高可用性和高性能。我們正在尋找熱愛 DevOps/SRE 領域、擁抱變化、擅長溝通並具備學習熱忱的工程師，加入這 個充滿挑戰和成長機會的團隊。 參考 inside：https://www.inside.com.tw/feature/google-cloud-2023/33767-awoo.aiAwoo SRE/MIS 團隊：Team Value：● Mission：Empowering awoo's services to consistently deliver outstanding user experiences.● Vision：To be recognized as the premier SRE team, consistently ensuring seamless 24/7 serviceoperations and designing cutting-edge cloud architectures.● Core Value：Reliability / Innovation / Collaboration / Excellence / ProactivenessTechnology：在 awoo，我們採用最新的雲端技術和自動化工具來構建和維護我們的高可用服務與基礎設施：● 敏捷開發：我們採用 agile 開發流程，使用 jira 來安排團隊事務，透過 daily stand up、plannning、retrospective 等工作流程來提升團隊效率。● 雲端平台： 我們的主要服務運行於 Google Cloud Platform (GCP)，並且部分服務部署在 AWS 平台上，利用彈性擴展能力和全球化網路架構來支持我們的 MarTech 解決方案，主要服務臺灣和日本的客戶。● 容器操作： 使用 Kubernetes 作為核心的容器操作工具，以確保我們應用服務的可擴展性、穩定性和高可用性。● 基礎架構即代碼 (IaC)： 透過 Terraform 自動化管理和部署雲端資源，確保基礎設施的一致性和可重複性。● 持續交付與部署： 使用 Argo CD 來實現持續交付 (CD)，自動化部署流程，並確保應用更新的無縫推送。● 監控與可觀察性： 我們混合使用 GCP 與自建的 UptimeKuma、Prometheus 和 Grafana，構建全面的監控和告警系統，提供詳細的系統性能監控和即時可視化報告。● 網路安全： 在網路安全方面，我們使用 Fortinet 防火牆 來保護基礎設施，並透過 HA-VPN 確保跨區域的高可用性和安全連接。● 操作系統 ： 95%服務運行於 Linux 平台。● 特殊用途服務： 使用 Elasticsearch 進行分散式查詢，qdrat 處理向量資料庫，並利用 Airflow 管理資料流。主要職責：● 協助建置與維護混合雲架構，專注於 GCP 環境的部署、管理和監控，並練習使用 Terraform 進行資源管理。● 協助實施和管理自動化容器部署工具，我們主要使用 Kustomize 和 Argo CD。● 協助設計並維護監控系統（如 Prometheus 和 Grafana），確保系統狀態可視化與警報機制的有效運行。● 支援 CI/CD 流程的自動化與維運，並使用 GitLab 作為主要工具。● 定期生成系統資安報告、進行弱點掃描，並參與事件的記錄與分析。● 支援 P0/P1 事件的排錯與解決，並在事件後提供詳細的報告。● 與開發團隊合作，支持和優化服務的可用性和性能。加分項：● 擁有 GCP 或 AWS 認證資格，如 AWS SAA 或 GCP PCA。● 熟悉網路基礎知識及 Fortinet 防火牆配置經驗。● 掌握自動化工具如 Terraform、Ansible 或其他相關技術，主要用於管理雲端基礎架構。● 掌握任何一種程式語言（如 Python、Java、JavaScript、Go），以協助自動化工作。● 掌握任何一種 AI 工具（如 Claude、Gemini、Codex），以協助自動化工作。

工作內容：1.基礎設施管理：負責 Windows 及 Linux 系統 IT 基礎設施的實施、優化與日常維護。2.雲端維運支援：管理雲端平台系統，確保各項服務達到服務水準目標 (SLO) 與可用性要求。3.備援與災難復原：執行核心系統的資料備份與復原策略，規劃並落實系統災難復原（DR）及業務連續性計畫（BCP）。4.資安合規響應：協同資訊安全團隊，針對雲端平台潛在威脅執行安全修復與系統加固。5.維運自動化：推動雲端營運自動化，開發並維護自動化部署與配置管理流程，減少人工重複作業。6.監控與預警：執行系統健康檢查、容量監控及效能調優，並依據標準作業程序（SOP）進行問題排除與應急上報。7.技術文件撰寫：建立與維護 DevOps/SRE 基礎設施的技術架構圖、標準手冊及異動記錄。8.環境生命週期維護：支援生產（Production）、預覽（Staging）及開發（Dev）環境的穩定運行。9.線上值班機制 (On-call)：配合專案需求與系統穩定性，執行輪值待命 (On-call) 任務，並於週末或公眾假期處理突發性緊急技術支援請求。上班時段日班/彈性On Call休假制度依公司規定

職位簡介- 總是覺得自動化系統配置比手動更值得信賴- 對於未知的挑戰有著滿滿的好奇心與衝勁- 總是覺得不只好還要更好，決不安於現狀- 主動發現問題，思考並提出可行方案主要職責- 雲端資源調度與配置最佳化 (含權限控制與監控)GCP: GKE VPC alloydb .etc- 與開發同仁協作完成系統建置作業- 適度配合排除線上系統突發狀況- 自動化部署流程規劃與設計- 雲端資訊安全設計與控管

Please apply via the JKOPAY website; we will primarily review resumes submitted through this platform.【THE ROLE THE TEAM】 As a part of the SRE team in JKOPay, we provide and manage JKOPay’s infrastructure that serves +7 million users in Taiwan, as well as all partners and stakeholders that integrate with our payment service, which handles 3-billion transaction amounts every month. With the rapid growth of JKOPay’s business, SRE team is the key to making a product successful, as the extensibility and maintainability show how far JKOPay can go. It is an exciting moment as we are modernizing our development flow to fulfill JKOPay’s business complexity in the future. This is an opportunity to help shape and expand JKOPay’s infrastructure. If you are interested in handling multiple-terabyte data and improving engineering efficiency, in a great team that keeps growing, this role is for you.【WHY YOU SHOULD BE INTERESTED】 Manage databases and shape the architecture of the data platform that supports online transactions and offline analysis, to ensure the sustainability of the platform.Work with the RD team to drive the establishment of the next-generation architecture at JKOPay.Collaborate with stakeholders, work closely with engineering and product teams on solution planning, design and operation.You like to work on improving system maintainability and stability, to make impact on engineering efficiency.

• 提升團隊開發效率，維護改善 CI/CD 工具與流程。。• 負責系統發佈、部署、優化、監控、日誌等系統和流程的建設。• 與公司內的工程專業人士密切合作，維護項目高效完成所需的硬件和軟件。• 優化服務設計和技術架構滿足業務增長。• 協助開發團隊定位排除生產環境的問題。• 建置產品持續營運與監控穩定性的DevOps Dashboard。