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公司描述 我們是台灣市佔率領先的電子支付平台，致力於建構最便利的數位金融生態圈。我們不只是支付工具，更是串連數百萬用戶與數十萬店家的核心樞紐。在追求業務高速擴張的同時，我們極度重視系統的穩定性與產品的創新度。 職位亮點 ✅ 主導支付生態圈的核心基石：負責會員帳戶體系、店家端服務與 CRM 系統，這些是電子支付運作最關鍵的底層模組，將影響龐大的交易數據與使用者體驗。 ✅ 綜觀全局的產品策略視野：你將與業務、客服、風控部門深度協作，從商業模式、風險管理到用戶留存，鍛鍊解決複雜問題的能力。 ✅ 複雜系統架構的設計挑戰：領導團隊規劃高複雜度的系統交互邏輯，在確保金融級系統「穩定」與「正確」的前提下，推動產品功能的快速落地與迭代。 ✅ 數據驅動的增長實踐：利用龐大的平台數據挖掘用戶洞察，定義實驗指標並透過 A/B Testing 等方法持續優化會員與店家的增長轉化。 職位職責 🔹 核心模組規劃與管理：負責會員註冊流程、店家管理平台、後台支援系統及 CRM 策略的完整產品生命週期管理。 🔹 需求整合與優先級排序：主動收集並整合各業務部門需求，在變動的市場環境中精準判斷開發優先權，並產出高品質的 PRD、User Flow 與 Wireframe。 🔹 跨部門溝通協作：擔任開發、業務、風控與客服之間的橋樑，確保各方對產品規格達成共識，並排除開發過程中的各項阻礙。 🔹 數據洞察與功能驗證：建立關鍵指標監控產品表現，從數據中發現痛點與增長機會，並透過實驗設計（Experimentation）驗證產品假設。 🔹 系統優化與穩定性把關：在功能更新的同時，確保會員數據的安全與系統交互的邏輯嚴密，維護支付平台的品牌信任感。 職位要求 ✔ 3 年以上產品管理經驗，並具備開發會員系統、CRM、B2B/SaaS 或後台管理系統的實戰經驗。 ✔ 具備撰寫精確需求文件（PRD）及繪製 User Flow、Wireframe 的能力。 ✔ 具備數據解讀能力，能利用數據挖掘用戶 Insight 並轉化為可行的產品優化方案。 ✔ 擅長跨部門協作，具備帶領團隊達成目標並促進成員成長的能力。 加分條件： 具備直接人員管理經驗。曾有用戶增長（User Growth）功能開發經驗。具備金融業、支付產業或大型電商相關背景。熟悉電子支付相關法規與合規要求。 ---------------------------------------------------------------------- 若您對此職位感興趣，請立即聯繫，讓我為您介紹更多詳細資訊！ ▶︎ 聯繫人：招募顧問 Owen Wu▶︎ LINE： https://line.me/ti/p/ICjS8Jx0Dq▶︎ LinkedIn： https://www.linkedin.com/in/owen-wu-1023a41a4/

公司描述 我們是台灣電子支付市場的領導品牌，致力於「讓所有人都能方便地享受到更好的金融服務」。我們不僅提供支付工具，更致力於深耕金融領域，與金融機構及外部夥伴共同開發多元化的金融服務。 職位亮點 ✅ 掌管電子支付的「核心引擎」：負責最底層的金流與物流系統，涵蓋請撥款、對帳、發票與帳務系統。 ✅ 跨部門的影響力中心：作為產品、技術、業務與「財務部門」之間的橋樑，你將解決最核心的帳務需求。 ✅ 敏捷開發與系統優化：在快節奏的環境中運用敏捷開發方法，不斷優化既有功能並快速回應線上問題與帳務異常，提升系統的韌性。 ✅ 未來金融服務的鋪路者：參與產品開發的全過程，為未來證券產品與更多創新金融服務的推出，建構最穩定的底層金流架構。 職位職責 🔹 金流底層功能規劃：負責內部金流系統（包含金流、物流對接）的新功能規劃，撰寫精確的 PRD、User Flow 與 Wireframe。 🔹 核心帳務維運與優化：維護並優化店家請撥款、對帳、發票及帳務系統，針對帳務異常問題提出系統性的優化方案。 🔹 金流需求整合與轉譯：協調非產品部門提出的金流與帳務需求，將其轉化為技術團隊可執行的產品規格。 🔹 敏捷專案控管：擔任產品研發的推進者，整合設計與工程團隊，制定清晰的交付排程並確保專案如期、如質上線。 🔹 異常監控與問題解決：針對線上支付與金流處理過程中的異常進行快速反應與排除，守護系統的正確性。 職位要求 ✔ 3 年以上產品經理工作經驗，具備獨立負責產品從 0 到 1 的完整經驗。 ✔ 具備底層金流、物流或帳務系統開發經驗。 ✔ 具備產出精確的 PRD、User Flow 與 Wireframe 之能力，並能與前後端工程師進行溝通。 ✔ 高度的細心與邏輯感：處理帳務系統不容許微小失誤，需對數字敏感並具備極強的責任感。 ✔ 敏捷開發實務：熟悉敏捷專案管理流程，能帶領團隊有效達成開發里程碑。 加分條件： 具備金融業、電子支付或大型電商金流系統相關背景。具備 SQL 查詢能力，能獨立進行數據驗證與問題排查。曾擔任 Product Owner 或有帶領 Scrum Team 的經驗。熱愛研究金融科技趨勢，且具備解決複雜帳務邏輯的挑戰熱忱。 ---------------------------------------------------------------------- 若您對此職位感興趣，請立即聯繫，讓我為您介紹更多詳細資訊！ ▶︎ 聯繫人：招募顧問 Owen Wu▶︎ LINE： https://line.me/ti/p/ICjS8Jx0Dq▶︎ LinkedIn： https://www.linkedin.com/in/owen-wu-1023a41a4/

The Branding Campaign Management is responsible for managing, monitoring, and optimizing branding and marketing projects/campaign. This role acts as the bridge between Management – Marketing – Cross-functional teams, ensuring that brand strategies are executed consistently, on time, within budget, and deliver measurable impact.1.Project Management:Develop, monitor, and update the master timeline for branding marketing projects.Coordinate resources and allocate tasks across internal teams (Marketing, Sales, Finance, Operations, Agency partners).Track progress, control budgets, report risks, and recommend corrective actions.2. Strategic branding:Develop and consolidate branding plans aligned with corporate strategy.Oversee the execution of brand strategies in line with top management direction.Ensure all branding and communication activities align with brand guidelines and long-term positioning.Collect data, analyze project KPIs (SOV, brand health tracking), and recommend improvements.3. Reporting:Prepare regular progress, cost, and performance reports for senior management.Organize update/debrief meetings, document meeting notes, and track action items.4. Stakeholder Management:Work closely with internal stakeholders (Marketing, Sales, HR, Finance, Operations) and external partners (agencies, vendors, event organizers).Manage expectations, ensure alignment, and resolve conflicts during project execution.5. Other task assign by company

BPO Oversight: Oversee the operational performance of BPO partners, ensuring KPIs and SLAs are consistently met:Customer Service Metrics: SLA, User Waiting Time, Aging, First-Contact Resolution Rate, etc.ORReturn Refund Metrics: E2E lead time, Win Rate, CSAT, etc.Performance Tracking: Establish and track comprehensive performance metrics to evaluate operational efficiency and service quality.Data-Driven Optimization: Use data-driven insights to identify improvement areas and optimize overall performance.Cross-Functional Collaboration: Work closely with cross-functional teams, including Workforce Management (WFM), Quality Assurance (QA), and Team Leads, to align BPO performance strategies with overall business objectives.Reporting: Provide regular performance reports to senior management, highlighting achievements, challenges, and areas requiring attention, along with actionable insights.Continuous Improvement: Continuously assess and enhance BPO processes, systems, and workflows to improve operational efficiency and customer experience/satisfaction.

Responsibilities: Lead financial forecast and regular budgeting process for the assigned scope of the business, including collecting operation plan and budget from various departments, advising operating guidelines, and preparing PL forecast, cash forecast, and financial update materialsSupport senior management team to analyze PL results and provide timely insights that enable them to manage business within targetDrive analytical and conceptual thinking with the business that extends beyond the PL into strategyCollaborate with multiple functions and participate in evaluation and implementation of key strategic initiatives across groups businesses

Mô tả công việc1. Contract Review Financial ComplianceReview and assess company contracts with a focus on accounting-related terms, including service fees, reconciliation mechanisms, payment terms, and potential financial risks.Ensure all contractual terms comply with accounting standards, internal policies, and company procedures.Consolidate and analyze special or non-standard contractual clauses; coordinate with relevant stakeholders to provide clarification, consultation, and recommendations.Prepare summaries and reports of contract reviews for direct line managers.2. Contract Template Development StandardizationCollaborate with cross-functional teams to develop, review, and standardize contract templates.Ensure consistent application of approved contract templates across the organization to enhance compliance and operational efficiency.3. Contract Management DocumentationReceive and verify fully executed contracts from internal departments.Manage and maintain contract records in accordance with internal regulations and documentation standards.Ensure timely handover and sharing of relevant contract information with Accounting team members for execution and monitoring purposes.4. Contract Validity ObligationMonitoringTrack contract validity periods, financial commitments, payment schedules, and special conditions.Ensure contracts are executed in line with agreed terms and proactively flag risks related to expiration, payment, or compliance.5. Process Improvement Other ResponsibilitiesParticipate in cross-departmental initiatives and projects aimed at improving processes and enhancing operational efficiency within the department.Perform other tasks as assigned by the line manager.Yêu cầu công việcBachelor’s degree in Economics, Accounting, Finance, or a related field.Experience in cost accounting, contract administration, or document management is required.Strong skills in drafting, reviewing, and controlling documents and contracts.Good organizational, systemization, and information management skills.Ability to read, understand, and communicate in English.Proficient in Microsoft Office (Excel, Word, PowerPoint).Basic knowledge or understanding of legal principles is an advantage.Detail-oriented, careful, and responsible with a strong sense of accuracy.Positive attitude, cooperative mindset, and willingness to support team objectives.

1. Product Listing and Compliance Management:● Review and approve product listings to ensure adherence to size, quality, and productnature guidelines.● Monitor size, packaging standards, and product issues during the storage period.● Lead the resolution of listing or inbound issues, coordinating with relevant teams toimplement timely and effective solutions. 2. Inventory and SKU Management:● Conduct regular audits of product listing information during the inventory lifecycle tomaintain compliance with company standards.● Oversee inactive SKU management, ensuring timely action to optimize SKU mix andoperational efficiency.● Manage SKU segmentation strategies to streamline processes and improve assortmentperformance. 3. Cross-Functional Collaboration and Strategy Support:● Partner with the Commercial team to refine assortment strategies that align withnetwork planning and business priorities.● Collaborate effectively with Marketing, Business Development, and Warehouse teams toensure smooth execution of assortment plans.● Maintain clear, proactive communication to keep stakeholders aligned on priorities andchanges. 4. Process Improvement and Strategic Initiatives:● Analyze operational and commercial data to identify trends, gaps, and opportunities forimprovement.● Recommend and implement process enhancements that improve efficiency, reduceerrors, and increase business impact.● Contribute to the development and refinement of standard operating procedures (SOPs)to strengthen operational excellence.● Support strategic framework proposals that align with the company’s long-term goals. 5. Additional Responsibilities:● Perform tasks as delegated by the line manager to support team and company goals.

With the Expense Management product, MoMo aims to help users effortlessly track their finances (income, expenses, and cash flow) while providing insightful reports and analytics. This enables users to better understand their spending habits, optimize their budgets without compromising their lifestyle, and make informed decisions about borrowing and investing.As a (Senior) Product Executive, you will be responsible for designing and developing a wide range of features — from expense tracking and financial reporting to leveraging Artificial Intelligence (AI) and Machine Learning (ML) for personalized financial advice and spending predictions — helping users make smarter financial decisions.Mô tả công việcTake ownership of developing a Expense management feature that offers users manage their money more effectively. (Chịu trách nhiệm phát triển tính năng quản lý chi tiêu giúp người dùng quản lý tiền của họ một cách hiệu quả).Conduct market research, customer interviews, and surveys to identify customer segmentation and journey, collect feedback to improve the product. (Thực hiện nghiên cứu thị trường, phỏng vấn khách hàng và khảo sát để xác định phân khúc và hành trình khách hàng, thu nhập phản hồi để cải tiến sản phẩm)Formulate a product vision and roadmap by prioritizing solutions that align with customer needs and business objectives.(Sắp xếp độ ưu tiên các giải pháp, tính năng để phù hợp với nhu cầu khách hàng và mục tiêu kinh doanh để xây dựng tầm nhìn cũng như lộ trình sản phẩm).Work closely with the business and UI design teams to create wireframes, UI designs, user flows, and define system requirements to ensure that the product is aligned with the overall business goals and meets the needs of our customers. (Làm việc với nhóm kinh doanh và thiết kế để tạo wireframe, thiết kế UI, luồng người dùng và đặc tả nghiệp vụ hệ thống để đảm bảo sản phẩm phù hợp với mục tiêu kinh doanh và đáp ứng nhu cầu của khách hàng).Collaborate with the tech team during sprint planning to clarify requirements, test the product, and successfully launch new features together. (Hợp tác với nhóm phát triển phần mềm, lên kế hoạch theo từng sprint, làm rõ yêu cầu nghiệp vụ, nghiệm thu và xây dựng tính năng đúng thời hạn).Define product metrics and work with the data analysis team to create visualizations of the product health dashboard and reports.(Xác định các chỉ số đo lường sản phẩm và làm việc với nhóm phân tích dữ liệu để tạo ra các bảng dữ liệu và báo cáo sức khỏe sản phẩm.)Yêu cầu công việcMinimum Qualifications (education)Bachelor's degree in business, engineering, or related fieldTechnical education background is a plusExperience:1+ years of experience as a product owner, 3+ years experience as a Senior product owner, preferably in the financial services industry.Strong understanding of the personal financial management market and user needs.Experience with agile development methodologies.Excellent communication and collaboration skills.Ability to think strategically and to make sound product decisions.Passion for building products that help people manage their money more effectively.Bonus QualificationsExperience with personal financial management applications.Experience with machine learning and artificial intelligence.Personal characteristics:Continuous learner and open-mindedResults-orientedStrong work ethicPositive attitude

Mô tả công việcDevelop and manage policies related to MoMo e-wallet and payment gateway services, ensuring compliance with current regulations;Collaborate with relevant departments to establish regulations for the e-wallet, such as transaction limits, wallet policies, and product/service rules, ensuring alignment with the State Bank of Vietnam's and international organizations' requirements;Assess risks associated with existing and upcoming product/service workflows, proposing control measures to mitigate these risks;Analyze data and user behavior to identify and assess unusual trends, recommending solutions to minimize the risk of customer fund losses while maintaining a seamless user experience;Propose and develop appropriate policies based on customer needs and feedback from relevant units;Perform other related tasks as assigned by the unit or department head;Continuously develop, manage, and improve policies and regulations to reduce fraud and risks in e-wallet transactions, international card transactions, banking funds, promotional programs, etc;Create fraud and risk prevention policies for the MoMo e-wallet in compliance with guidelines from payment organizations (e.g., banks, Cybersource, international card networks);Collaborate with other departments to design and monitor risk and fraud management tools for the MoMo system;Coordinate with relevant teams to address incidents related to risks and fraud;Periodically review fraud and risk-related policies to ensure their validity and relevance;Carry out tasks assigned by direct managers, team leaders, or unit/department heads;Guide less experienced team members in completing assigned tasks;Yêu cầu công việcAt least 1 year of experience in risk management, data analytics;A university degree, preferably in Business Administration, Financial Management, Accounting and Auditing, Banking and Finance, Information Systems, or related fields;A passion for and knowledge of new technologies, particularly mobile-based technologies A broad understanding of industries such as E-commerce, Payments, Mobile Commerce, and Mobile Banking;Knowledge of applying technology to risk management, such as leveraging Artificial Intelligence to build risk-scoring models;Basic knowledge of payment products like e-wallets, credit cards, and payment accounts; Proficiency in Microsoft Office tools (Word, PowerPoint, Excel); SQL proficiency;Certifications such as CIA, CFE, CISA, CRISC, or CISSP are an advantage;Strong skills in data analysis and interpretation.

Troubleshooting pain points from both business needs and product performance anglesIdentifying and exploring new product opportunities, leveraging emerging technologies and market trendsEnsure features from design to live stage are well aligned with the end goals craftedTracking the key and supporting product metrics, in line with overall business metrics to measure product performance and drive continuous improvementCollaborating with Regional PMs Developers to ensure product feature roadmaps are delivered on time in fullCollaborating with Local Business cross functional teams to identify the key questions and improvements to be delivered through features initiatives development.Consolidate user and department feedback and compose process/product feature improvements.Deliver new initiatives/solutions, implement usage initiatives targeting business strategy.Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;Execute end-user web and mobile testing if needed.