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Team Introduction GoFreight is a cloud-based platform designed for the international freight forwarding and logistics industry. It automates workflows and centralizes all business operations and data, helping logistics companies digitize customer relationship management, marketing, accounting, freight management, and business analytics. With an intuitive interface and exceptional user experience, GoFreight has gained industry recognition and accelerated the digital transformation of the logistic

這是一個充滿奇想與刺激的工作，你我將會併肩前行，分享彼此所擁有的專業及知識，共同成長，在樂趣中尋求創意、在創意中尋求夢想。 Technical Support Engineer的工作是排除第一線技術問題以維護產品的正常運

【職位概述】 加入我們的產品團隊，專注支持面向海外市場的SaaS 軟體產品。你將負責解決使用者的技術問題，協助產品經理進行需求分析與功能測試，並確保功能順利部屬。期待你和我們一起讓產

# 工作內容 - 解決客戶使用產品網站上所遇到的問題。 - 時時監控產品運行狀況，能於問題發生前主動反應給 RD 處理。 - 定時關心客戶使用情況，維持良好顧客關係並能身處客戶角度提供產品迭代的

PT Horus Technology is looking for a detail-oriented and proactive IT Application Support professional to join our growing team in Yogyakarta. In this role, you will be responsible for maintaining, troubleshooting, and supporting our software applications to ensure optimal functionality and seamless operation for our clients. Key Responsibilities: Provide technical support and resolve issues related to company applications. Assist clients with software-related inquiries and troubleshoot problems

As a GSC team member, we create values to customers by providing technical support to solve issues of E-beam inspection machines, as well as identifying and reporting structural issues to initiate continuous improvements. We also contribute to push the boundary of technology by supporting introduction of new products and transition to production. GSC is also good team players through collaboration with various stakeholders. Role and responsibilities (Remote / onsite) act as 3rd line technical su

About the role： As a Technical Support Engineer, you will be a crucial part of our customer success team, responsible for providing exceptional technical support and assistance to our CMS customers. You will be the frontline of customer support, addressing inquiries, troubleshooting issues, and ensuring our customers have a positive and productive experience with our CMS products. Responsibilities ： 1. Customer Assistance and Issue Resolution: - Serve as the first point of contact for customer i

【Roles & Responsibility】 ．Client Engagement: Engage with Director and C-Level executives to translate business needs into technical and operational plans ．Technical Guidance: Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud ．Customer success management: Coordinate with cross-functional teams to ensure successful delivery of cloud projects. Manage and resolve technical issues, escalating as necessary. ．Support and Collaboration:

蓋亞資訊代理國際雲端服務(GCP、Ａzure、AWS、阿里雲)、雲端WAF/CDN、國際品牌憑證、網域等雲端服務 (1). 雲端服務應用，包含基礎服務操作、專案帳號管理與帳單帳號建立。 (2). 網域(Gandi)申請與憑證(Sectigo)建立作業

Monitor the merchant app and merchant operation systems to ensure smooth operations. Collect requests from various teams and communicate with the product team to develop them into new features. Collaborate with the team to define issues and bugs, then work with the product and development teams to adjust and fix the systems. Create and maintain documentation and user guides for internal systems and merchant applications. Conduct training sessions for internal teams and merchants on system featur