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面對AI智能生活時代來臨，友達正全力布局智慧座艙、智慧零售、智慧醫療照護與智慧教育等應用場域，我們正在尋找一位熱愛傾聽使用者、發掘他們需求、並能萃取洞見以設計創新功能的人因工學暨用戶體驗研究員(Human Factors/UX Researcher)。加入友達，你將會接觸到前瞻產品開發案。我們期望你具備人因工學研究方法知識與紮實的 UX 設計原則。你會密切與跨團隊協作，以打造超越用戶期待的新產品服務。我們正在找尋具備下列特質與經驗的夥伴，與我們一起擘劃未來智能生活：1.人因工學研究：設計、規劃與執行人因工學/用戶研究以蒐集人類表現相關知識，建立應用場域的工業設計及使用者介面標準，並提供產品開發優化建議與發想創新互動體驗。2.量化用戶研究：基於原始數據資料透過統計分析釐清產品需求及優先順序，並將研究結果轉化成具體洞察。3.質性用戶研究：透過初步的使用情境探索來了解使用者的行為、需求與目標，以分析與識別用戶需求、行為模式與痛點。4.團隊溝通：與內外部合作夥伴溝通研究資料與設計構想。5.多方協作：與工業設計、產品開發、趨勢商業研究團隊高度協作，並帶領設計工作坊。6.迭代優化：持續追蹤產品使用狀況，協助提升用戶體驗。7.引領創新：持續關注用戶體驗並提出新穎見解，提供領先市場的觀點及探索其他可行性。

About XREX Redefine banking together XREX is a blockchain-enabled financial institution working with banks, regulators, and users to redefine banking together. We provide enterprise-grade banking services to small to medium-sized businesses (SMBs) in or dealing with emerging markets, and novice-friendly financial services to individuals worldwide. Founded in 2018 and operating globally under multiple licenses, XREX offers a full suite of services such as digital asset custody, wallet, cross-border payment, fiat-crypto conversion, cryptocurrency exchange, asset management, and fiat currency on-off ramps. Sharing the social responsibility of financial inclusion, XREX leverages blockchain technologies to further financial participation, access, and education. Website :https://www.xrex.io Responsibilities Lead end-to-end design processes for medium to large-scale product features or projects, ensuring consistent and high-quality user experiences.Plan and conduct user research, translating insights into actionable design strategies and optimization directions.Collaborate closely with Product, Engineering, Compliance, Legal, and other cross-functional teams to drive design implementation and ensure successful execution.Contribute to the development and optimization of the design system to enhance collaboration efficiency between design and development.Recommend workflow improvements and strengthen the influence of design in product decision-making.Provide clear and practical UX solutions for core journeys such as KYC/KYB, cross-border flows, and fiat/crypto on-ramping and off-ramping.Deliver high-quality work with strong ownership and rapid iteration in a startup-paced environment.Design intuitive experiences and visual systems for both web and mobile applications, especially in blockchain, fintech, or technology-driven contexts.Work effectively within established product development processes common in the tech industry.