Cake Job Search

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Hybrid role, based in Lausanne - 3 days a week on site About UsAt Logitech G, our shared belief in gaming is that WE ALL BELIEVE IN THE POWER OF PLAY. We are relentlessly committed to making the world’s most advanced, highest-performing gaming and creator gear for all. Our goal is to create intuitive experiences that empower our gamers to unleash their full potential through our gear and its technology.The TeamLogitech G is seeking a passionate, highly collaborative Senior UX Designer to join our UX Team in Lausanne, Switzerland. Our new Senior UX Designer must have an outstanding design portfolio and experience in Product Design and User Experience.The Role:In this role, you will join our Logitech G Gaming Design Team, reporting to the Head of UX for Logitech G, and you will collaborate within the global multi-disciplinary gaming group. As a Senior User Experience Designer, youll be at the forefront of creating user-centered design experiences in the consumer electronics industry. Your role involves leading the end-to-end UX design lifecycle and employing quantitative and qualitative metrics to ensure product desirability and acceptability. Collaboration with design, product, and engineering teams will be key to developing platforms central to product experiences.Your Contribution:- Develop world-class user experiences for both hardware and software projects.- Utilize user-centered design processes to drive product innovations.- Collaborate with cross-functional teams to integrate user insights into design solutions.- Advocate for user needs throughout the product design process.- Present design concepts to multiple teams and senior leadership for feedback.- Employ tools like Figma, Sketch, and Adobe CS for design and prototyping.Requirements QualificationsFor consideration, you must bring the following minimum skills and behaviors to our team:Experience in Design, Human Factors, HCI/HRI, Interaction Design, or related experience in UX design roles focusing on product interactions.Strong portfolio showcasing an end-to-end design process that demonstrates not only solid design skills but also forward-thinking solutions.Well-versed in user-centered design methods and techniques in a multidisciplinary product development environment.Understand the latest development tools, technologies, and processes, and use them effectively based on project needs.Proficient skills in concept generation, visualization, and rapid prototypingRecognized leadership skills and strong ability to lead by influence.The best candidates will be curious, insightful, collaborative, and creative.Who We AreWe are an action-oriented design and product development company driven to deliver delightful products that help people do and achieve more. We recognize and celebrate a culture of Decide Do, Open Ourselves, Humble Hungry, and Collaborate Challenge. We work lean and pride ourselves in doing more within the confines of less. Design at Logitech is a key competency and the partnership of design with engineering and product is a significant contributor to our success.Our ValuesBe Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.Life at LogitechLogitech is the sweet spot for people passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot; we always strive to keep it that way.Across Logitech, we empower collaboration and foster play. We help teams collaborate/learn from anywhere without compromising on productivity or continuity, so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, teams or departments may split between working remotely and in-house. Logitech is a fantastic workplace because it is full of authentic people who are inclusive by nature and design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate, we strongly recommend you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments designed to be flexible and help you care for yourself and your loved ones, now and in the future. Good health means more than getting medical care when needed. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social well-being so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them. There are too many to list here, and they vary based on location.“All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.”If you require accommodation to complete any part of the application process or are limited in the ability, or are unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713-4866 for assistance.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

About BTSE: 彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: The IT End User Computing Manager is a crucial leadership role responsible for the design, deployment, and operational excellence of all technology services that directly impact the organization's employees. This position ensures a seamless, secure, and highly productive computing environment, encompassing everything from device and software management to core IT infrastructure support and end-user training. Responsibilities:VDI and Device Management: Deploying and maintaining Virtual Desktop Infrastructure (VDI), as well as implementing and managing Mobile Device Management (MDM) and other essential device management tools. Audio-Visual Systems: Overseeing the setup and ensuring the seamless, reliable operation of all audio-visual (AV) and video conferencing platforms. Core IT Service Management: Implementing and maintaining critical IT services, such as Microsoft 365, VPN services, and robust antivirus protection tools. Asset and Efficiency Optimization: Monitoring and managing IT end-user computing assets for optimal utilization. Identifying and implementing improvements to IT procedures and processes to enhance overall efficiency. Support and Training: Providing technical training and hands-on support to end users to improve their IT proficiency. Infrastructure Support: Providing off-duty support for the IT infrastructure when necessary, and executing other tasks as assigned by the lead.Requirement: 1. Strategic Leadership Team Management Team Leadership: Minimum 5 years of experience managing a distributed or local IT support/EUC team. Proven ability to mentor junior engineers and handle performance management. Scaling Experience: Demonstrated experience in scaling IT operations for a company growing from 200 to 500+ employees. Vendor Management: Proven track record of managing global hardware/software vendors (e.g., Apple, Dell, Microsoft, Zoom) and negotiating regional service-level agreements (SLAs). Stakeholders Management: Has the ability and experience to manage different stakeholders (e.g, HoDs, COO Office, HR, TA). 2. Technical Expertise (EUC Stack) Modern Device Management: Expertise in MDM (Mobile Device Management) and UEM (Unified Endpoint Management) tools like Intune, Jamf, or Kandji, specifically in a mixed macOS and Windows environment. SaaS Identity Management: Deep knowledge of Okta (or Azure AD/Entra ID) for Lifecycle Management (provisioning/deprovisioning), MFA, and SSO. Virtualization: Experience with VDI or DaaS (e.g., AWS WorkSpaces, Azure Virtual Desktop) which is often used in Fintech for secure, remote access to sensitive financial data. 3. Industry-Specific Requirements (Fintech/Crypto) Security Compliance: Understanding of SOC2, ISO 27001, or PCI-DSS requirements as they relate to end-user devices (encryption, patch management, and data loss prevention). High-Stakes Asset Protection: Experience managing secure hardware (e.g., YubiKeys, hardware security modules) and protecting against social engineering/phishing—critical in the Crypto space. Global Mindset: Ability to support a highly mobile, potentially global workforce with seamless onboarding/offboarding experiences. 4. Operational Excellence Budgetary Control: Experience managing an EUC budget, including hardware procurement cycles, software licensing (O365/Google Workspace), and cost-optimization for SaaS apps. Process Automation AI usage: Ability to use tools like AI, Zapier, Okta Workflows, or Python to automate repetitive IT tasks (e.g., automated laptop provisioning). 5. Soft Skills Cultural Fit Communication: Fluent in English (for MNC collaboration) and Mandarin (for local team/Taiwan reporting). Agility: A "can-do" attitude suitable for the fast-paced, often volatile nature of the Crypto industry. User-Centricity: A focus on "frictionless IT"—ensuring that security measures do not hinder employee productivity. Recommended Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Certifications: ITIL v4, CompTIA A+/Network+, Microsoft 365 Certified: Endpoint Administrator, or Jamf Certified Admin. Perks BenefitsCompetitive total compensation package Various team building programs and company events Comprehensive healthcare schemes for employees and dependants And many more! Apply and let us tell you more!#LI-JY1

彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: We are looking for a Director of User Operations to drive user lifecycle performance across our global platform. This role focuses on retention, activation, and user data, working closely with Product, Marketing, and Data teams to improve user engagement and experience. Responsibilities Lead end-to-end user lifecycle (onboarding, activation, retention, reactivation) Drive user data tracking, segmentation, and lifecycle insights Design and execute retention initiatives, including campaigns, incentives, and rewards Partner with Marketing to deliver lifecycle and engagement campaigns Collaborate with Product and Engineering to improve onboarding and user journeys Optimize user flows and operational processes for efficiency Define and improve key lifecycle metrics (activation, retention, reactivation, conversion) Requirements 8+ years of experience in user operations, growth, or lifecycle roles (fintech / crypto preferred) Strong understanding of user lifecycle (retention, activation, engagement) Experience with user segmentation, CRM, or lifecycle campaigns Data-driven mindset; comfortable working with user analytics tools (e.g. Amplitude, Mixpanel, GA) Organized, execution-focused, able to manage multiple workflows Strong communication and stakeholder management Nice to haves Experience in trading platforms or digital assets Familiar with user segmentation or lifecycle campaigns Exposure to support tools, analytics tools, or CRM systems Multi-lingual Perks BenefitsCompetitive total compensation package Various team building programs and company events And many more! Apply and let us tell you more!#LI-AA1

BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: We are looking for a Director of User Operations to drive user lifecycle performance across our global platform. This role focuses on retention, activation, and user data, working closely with Product, Marketing, and Data teams to improve user engagement and experience. Responsibilities Lead end-to-end user lifecycle (onboarding, activation, retention, reactivation) Drive user data tracking, segmentation, and lifecycle insights Design and execute retention initiatives, including campaigns, incentives, and rewards Partner with Marketing to deliver lifecycle and engagement campaigns Collaborate with Product and Engineering to improve onboarding and user journeys Optimize user flows and operational processes for efficiency Define and improve key lifecycle metrics (activation, retention, reactivation, conversion) Requirements 8+ years of experience in user operations, growth, or lifecycle roles (fintech / crypto preferred) Strong understanding of user lifecycle (retention, activation, engagement) Experience with user segmentation, CRM, or lifecycle campaigns Data-driven mindset; comfortable working with user analytics tools (e.g. Amplitude, Mixpanel, GA) Organized, execution-focused, able to manage multiple workflows Strong communication and stakeholder management Nice to haves Experience in trading platforms or digital assets Familiar with user segmentation or lifecycle campaigns Exposure to support tools, analytics tools, or CRM systems Multi-lingual Perks BenefitsCompetitive total compensation package Various team building programs and company events And many more! Apply and let us tell you more!#LI-AA1

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The RoleWe aren’t just looking for someone with a good eye—we’re looking for a designer who lives in the details, from the high-level user journey down to the single pixel. As a Product Designer at Streamlabs, you will shape the future of our visual identity and pioneer intuitive experiences for our global creator community.You’ll be joining a high-velocity, lean design team where versatility is your greatest asset. You wont just be beautifying screens; youll be solving complex problems for millions of creators. If you thrive in an environment where you can touch multiple products in a single week and have a direct hand in evolving an industry-leading brand, you’ll fit right in.Streamlabs is a product-focused team dedicated to serving streamers. We build the tools that power millions of creators and gamers on Twitch, YouTube, TikTok and more, facilitating over $1 billion in payouts to creators since 2015. Driven by values of ownership, transparency, empathy for our teammates and users, and speed, we foster a culture that prioritizes meaningful work over meetings and is laser-focused on helping people turn their passion into a career.ResponsibilitiesSystemic Evolution: Scale and refine our global design system, ensuring a cohesive and unleashed Streamlabs experience across all platforms.End-to-End Ownership: Lead the UI/UX lifecycle for new features—from initial wireframes and logic flows to high-fidelity, production-ready prototypes.Cross-Functional Partnership: Collaborate daily with PMs and Engineers to ensure technical feasibility without sacrificing design integrity or the creator experience.Cross-Platform Design: Expertly navigate the nuances of designing for desktop software, mobile apps (iOS/Android), and responsive web dashboards, ensuring a seamless experience as users move between devices.Brand Synergy: Maintain a deep understanding of our brand ecosystem, ensuring every asset (including occasional marketing materials) feels intentional and innovative.Collaborative Critique: Provide and receive high-level UI/UX feedback to level up the team’s collective output and maintain our high quality bar.Experience Requirements4–8 years of experience in Product Design, UI/UX, or a related role within a fast-paced environment.Figma Native: Expert-level proficiency in Figma (including auto-layout, components, and advanced prototyping) is a must.Visual Storyteller: A track record of creating high-quality mockups that dont just look good but solve specific product and user needs.The Generalist Edge: Strong graphic design skills and the ability to create simple vector illustrations or product marketing assets when needed.Context Shifting: Proven ability to manage focus and organization while contributing to multiple product squads in tandem. (This role is for those who love variety over a single-task focus).Portfolio: A collection of work demonstrating creativity, problem-solving, and a clear understanding of how design improves user retention and joy.Nice to HaveCreator DNA: You’re a streamer, gamer, or content creator who knows our tools (Streamlabs Desktop, Ultra, etc.) inside and out.Motion Interaction: Experience with motion design or micro-interactions to bring static interfaces to life.AI-Awareness: Familiarity with integrating AI-driven workflows or designing for AI-assisted creator features.Technical Literacy: A basic understanding of the constraints and possibilities of modern front-end development.Compensation: This position offers an annual base salary typically between $ 143,000 and $ 195,000.   Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.   Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.  #LI-SN1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The RoleSenior Hardware Product User Experience DesignerLevel: I3Location: Lausanne, SwitzerlandWorking model: Hybrid (2–3 days/week in the office)We’re looking for a Senior Hardware Product User Experience Designer who thrives in complexity, precision and enjoys turning technical systems into simple, elegant user experiences. You’ll be part of Logitech’s Global User Experience team, supporting both the Gaming and Personal Workspace categories — two of the company’s most dynamic and fast-evolving business groups.This is a unique hybrid role combining:Hardware Product User Experience design on platform topics such as connectivity and product behavior. You will create guidelines to harmonize experiences across products.Keyboard layout design, requiring high attention to detail, precision, and strong visual craft. You are a systems thinker with strong product instincts, equally comfortable designing high-level architecture and crafting pixel-perfect layouts. You care deeply about how things work—not just how they look—and you’re motivated by solving real user problems across hardware and software.ResponsibilitiesProduct Platform ExperienceDesign end-to-end product experiences across hardware interactions with firmware and software in mindContribute to platform-level UX topics (e.g., connectivity, device behaviors, system interactions)Translate complex technical constraints into clear, intuitive user experiencesDefine information architecture and interaction models for complex systemsKeyboard Layout DesignOwn and design complex keyboard layouts across multiple products, operating systems, and regionsCreate precise, production-ready layout files with strong attention to detailEnsure consistency across languages, markets, and product linesCollaborate closely with hardware, engineering, and localization teams to align on constraintsMaintain and evolve standards, guidelines, and assets for keyboard layoutsLogitech Design System ContributionContribute to the evolution of the Logitech Design SystemDefine and document platform (e.g., Bluetooth Connectivity) and product guidelines (e.g., Webcam guidelines)Ensure alignment between design and engineering implementation (design ↔ firmware engineering)Identify opportunities to standardize and scale solutions across products and platformsActively contribute to consistency across Logitech product experiencesCollaborate with design system and platform teams to improve reusability and qualityKey QualificationsFor consideration, you must bring the following minimum skills and experiences to our team:Design Systems ThinkingStrong experience designing complex consumer hardware productsStrong portfolio showcasing hardware design solutions (e.g., consumer electronics, mobile, ergonomic products, etc.)Ability to translate product work into reusable guidelinesDeep understanding of user-centered design principles and methodologiesCraft Execution Strong visual and interaction design skills with a high bar for quality and detailExcellent understanding of typography, layout and visual hierarchyExceptional attention to detail and ability to deliver production-ready assetsUnderstanding of localization challenge, typography, and spatial constraintsTools TechnicalAdvanced proficiency in Adobe IllustratorExperience with Figma3D application is a plusCollaboration CommunicationExperience working closely with engineering and product teamsStrong storytelling and presentation skillsStrong in communication with multiple stakeholders and teamsComfortable navigating ambiguity and fast-paced environmentsLife at LogitechLogitech is the sweet spot for people passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot; we always strive to keep it that way.Across Logitech, we empower collaboration and foster play. We help teams collaborate/learn from anywhere without compromising on productivity or continuity, so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, teams or departments may split between working remotely and in-house. Logitech is a fantastic workplace because it is full of authentic people who are inclusive by nature and design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate, we strongly recommend you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments designed to be flexible and help you care for yourself and your loved ones, now and in the future. Good health means more than getting medical care when needed. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social well-being so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them. There are too many to list here, and they vary based on location.“All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.”If you require accommodation to complete any part of the application process or are limited in the ability, or are unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713-4866 for assistance.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a technical project management or a customer-facing role. Preferred qualifications: Experience leading complex, end-to-end programs from concept to global deployment within a product support or technical operations environment. Experience drawing actionable insights from complex data sets. Ability to orchestrate cross-functional alignment across Engineering, Product, and Legal teams while maintaining high attention to details during high-stakes launches. Ability to withstand high tolerance for ambiguity and to pivot strategies quickly as product priorities evolve. Ability to engage with technical details and partner effectively with Engineering and Product teams on system implementations and requirements.Ability to work flexible, non-standard hours in line with customer requirements. About the jobIn gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). As a Consumer Payments Product Support Manager, you will be an expert for Payments launches, ensuring seamless rollouts and a frictionless experience for users. You will also lead the user feedback and insights strategy for core payments features, leveraging data to understand user needs and pain points. Your work will directly influence product strategy, empowering the Payments team to build a platform that is fast, easy, and safe for everyone.In this role, you will influence product strategy through data-driven insights, oversee the end-to-end customer care experience for key Payments features, and drive operational excellence as the product scales. You will keep the big picture in focus while diving deep into the User Experience, engineering, and business issues of your stakeholders. By partnering closely with Product Management, Risk, Compliance, and other cross-functional teams, you will deliver a seamless, personalized, and connected support strategy for Consumer Payments users worldwide.In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Responsibilities Partner across cross-functional groups (Engineering, Product Management, User Experience, and Legal) to lead support readiness for global product launches. Ensure that consumer needs are prioritized within the product development life-cycle and provide operational expertise to scale support effectively. Transform user data and user issues into insights. Lead programs that advocate for User Experience improvements and ensure that continuous feedback loops inform product strategy. Develop and implement scalable service models and workflows that increase efficiency while maintaining high-quality support standards. Identify opportunities to remove operational friction and reduce costs without compromising the User Experience or regulatory compliance. Drive collaboration across Product, Compliance, and external partners to deliver a cohesive Consumer Payments strategy. Ensure a seamless user experience across all global markets and feature sets. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in data analytics, trust and safety, policy, cyber-security, or related fields. 3 years of experience in process improvement. 3 years of experience in automations. Preferred qualifications: Master's degree, PhD, or equivalent practical experience. Experience working on executive escalations and remediations. Experience in trust and safety or developer relations, customer support. Experience working with global distributed teams. Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels. About the jobTrust Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, youre a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. In this role, you will be responsible for managing operations within a team to drive efficiency and effectiveness. You will participate in the incubation and scaling of new processes while maintaining a focus on quality for the operations team. You will also collaborate with internal cross-functional partners to contribute to process improvements based on operational insights.At Google we work hard to earn our users’ trust every day. Trust Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Responsibilities Participate in rotational weekend on-call availability; establish operational BCP plans. Support the formulation and execution of training. Support review teams, assisting in driving process improvements for operational scale and quality. Collaborate with content and AI policy leads on program implementation, managing risks and developing roadmaps for adoption across teams. Partner with regional Ops to drive operational excellence in the support process. Ensure teams collaborate on internal consults and process ownership. Lead detailed root cause analysis for known issues and roadblock. Initiate pro-active actions to avoid issues from happening. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google welcomes people with disabilities.Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a technical project management or a customer-facing role. Ability to communicate in English and Japanese fluently to engage with local clients in Japan. Preferred qualifications: Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. Experience with creative problem-solving using quantitative and qualitative data to generate insights, and deliver solutions. Experience in the tech industry, particularly with AI and automation technologies. Familiarity with the Japan mobile/gaming ecosystem or APAC regulatory landscapes (specifically Australia/Singapore compliance). About the jobAs a Product Support Manager in Google Play for Japan and Singapore and Australia Compliance, you will be helping users at scale balancing human support and AI solutions. You will land new features with our users and work on a project basis to solve problems leveraging your problem-solving, operational, and program management skills to the team, including influencing product strategy, developing scalable product solutions, helping onboard new users, optimizing workflows, and providing technical implementation services to our users, with the goal of delivering actual and tangible outcomes. You will be the strategic architect of the user experience in Google’s one of the most sophisticated markets for play. You will integrate AI and LLM solutions into the Japan support landscape, and the operational grip to learn the compliance requirements of Australia and Singapore. You will manage the end-to-end Japan support strategy, and operations specifically tailoring experiences for high-value users and ensuring that product launches are not just ready, but optimized for local market nuances. Simultaneously, you will be the domain expert for APAC compliance, working in the trenches with the APAC Compliance team to ensure our products and support strategies are legally bulletproof and safe for users.In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's various product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Responsibilities Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions. Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance. Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation. Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved. Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ContextThe Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.RequirementsExperienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.Experienced in technical industry is required and/or semiconductor industry experience prefered.Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.Has complete knowledge on product functionality of the main modules/sub-modules.ResponsibilitiesProblem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently.ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when neededProcess OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholdersKnowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group.CoachingProvide appropriate support and assistance to less experienced engineers on first tasks.Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.