【R&R】 1. Technical contact window & technical support for presales & aftersales projects at HQ. 2. Understand customer’s requirements and validate that our solutions can meet client's expectations 3. Responsible for analyzing, troubleshooting, reporting field customer’s technical issues. 4. Constant support in the process of debugging defects, live troubleshooting in customer’s site, by taking logs and packet captures 5. Travel and/or visits to customer’s site within
No requirement for relevant working experience
No management responsibility