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About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.About the Role:We are seeking a dynamic and strategic Data Product Manager to bridge the gap between product innovation and data-driven insights. This role is responsible for defining and executing a data strategy that enhances our product offerings, optimizes decision-making, and drives business growth. You will work closely with cross-functional teams—including product, engineering, data science, and analytics—to ensure that data is at the heart of our product strategy and execution.Responsibilities:Understand product values and feature details to translate them into precise data requirements.Prioritize the product-related data requests backlog to align with product strategic objectives.Address gaps in our data ecosystem by defining tracking specifications and ensuring successful implementation and launch.Comprehend the meaning of data and clearly explain its context and significance to the data team for effective analysis.Initiate data insight projects with the data team for internal sharing and continuous product improvement.Qualifications:3+ years of experiencein data, analytics, or a related roleExperience definingdata tracking / event specsand coordinating with engineering or data teamsComfortable definingdata requirements, and able to structure dashboards and metrics based on product or business needsFamiliar withtrading products and workflows(e.g. stocks, futures, or crypto), with enough hands-on exposure to understand user behavior and data needsAble tocommunicate clearlywith product, engineering, and data teamsBonus Points:Experience in the blockchain or financial technology industry.Background in data analysis or data science.Perks Benefits:Competitive salary and benefits package.Opportunity to work in a fast-paced and innovative environment.Be part of a growing and dynamic team.Make a real impact on the company's success.Various team building programs and company events.Comprehensive healthcare schemes for employees and dependants.And many more! Apply and let us tell you more!#LI-JY1

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 以文字方式回覆線上對談或郵件，解決跨國客戶相關問題。協助處理客戶緊急案例，維護客戶使用滿意度。主管交辦事項及客服例行性工作協調管理。協助客戶完成帳戶開立與設定流程主動回報並記錄系統異常，配合技術團隊持續優化平台此職務僅為客戶服務，不需推銷、無業績壓力。 上班時間 早班：8:00～17:00 ，休息時間1.5小時需能接受週末與例假日輪班制度 您將獲得 通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事能與國外同仁交流、增加視野的工作環境優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元 每人配置升降辦公桌

About BTSE:BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more.We are looking for talented professionals in marketing, operations, customer support, and other departments. The roles offered may be on-site, remote, or hybrid, in collaboration with our local partner.Responsibilities:Support the onboarding and identity verification (KYC) processes for new and existing clients by working closely with internal teams and systems.Monitor and analyze customer-related issues and trends reported through internal channels to identify process improvements and operational gaps.Collaborate with internal departments to ensure efficient handling of platform-related inquiries or operational needs.Assist in the creation and maintenance of internal resources such as FAQs, SOPs, and knowledge base articles for new and existing platform features.Provide operational support and perform other tasks as assigned by the Supervisor.Qualifications:Proficient in both verbal and written Mandarin and English; additional languages are a plus.Strong interpersonal skills and professional attitude, including courtesy, collaboration, and a proactive mindset.Demonstrated ability to think independently, solve new problems, and proactively suggest service improvements to the team.Strong numerical aptitude and analytical thinking skills.Self-motivated and able to work independently while contributing effectively to a team environmentExperience in customer service, operations, risk management rolesin traditional finance or crypto is a strong advantage.Willingness to work on a shifting schedule.A bachelor's degree or equivalent qualification is a plus.Perks BenefitsCompetitive total compensation packageVarious team-building programs and company eventsAnd many more! Apply and let us tell you more!#LI-GL1

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Groupis a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the OpportunityJoinusand play a key role in supporting financial visibility, maintaining accounts and assets, and assisting with tax and audit matters. This role is ideal for candidates with a strong accounting background, familiarity with IFRS, and experience in finance operations. You’ll thrive in a dynamic, fast-paced environment, collaborating with global stakeholders while contributing tofinancial analysis, system automation, and process optimization. Fluency inEnglish and Mandarinis essential.ResponsibilitiesBudgeting and Forecasting:Develop and manage the annual budgeting process in collaboration with department heads.Create detailed financial forecasts, analyzing trends and potential impacts on business performance.Financial Analysis:Conduct variance analysis to compare actual performance against budgets and forecasts, providing actionable insights to management.Prepare financial models to support strategic initiatives and business planning.Ad-Hoc Analysis:Perform data-driven analysis of revenue streams, expenses, and other financial metrics to inform management decisionsReporting:Prepare regular financial reports and presentations for senior management, highlighting key performance indicators and financial trends.Ensure the accuracy and integrity of financial data reported to stakeholders.Collaboration:Work closely with cross-functional teams to gather data, understand operational needs, and provide financial insights that support strategic decision-making.Act as a financial advisor to business units, offering guidance on financial implications of business strategies.Process Improvement:Identify and implement process improvements in financial planning and analysis practices to enhance efficiency and effectiveness.Stay informed on industry trends and best practices in financial analysis and reporting.RequirementsBachelor’s degree or higher in Accounting, Finance, or a related field.Minimum of 5 years hands-on experience in Accounting/Finance; prior experience in a Big 4 audit firm is highly desirable.Solid understanding of IFRS and proficiency in GL, AP, and AR operations.Strong Excel skills and experience in financial modeling and data analysis.Ability to work independently, manage multiple tasks, meet deadlines, and thrive in a fast-paced environment.Energetic, detail-oriented, and a strong team player.Fluency inEnglish and Mandarinrequired.Nice to HavesExperience with ERP software such as Microsoft Dynamics or NetSuite.Prior experience in thefintech or financial services industry.#LI-GL1

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:We are looking for a Product Manager to join our Payments team, focusing on providing fiat and crypto on/off-ramp services to worldwide merchants. You’ll be shaping how users interact with deposits and withdrawals, ensuring fast, secure, and intuitive payment experiences.ResponsibilitiesDefine and deliver the product features for development of fiat and crypto deposit and withdrawal flows, including the integration of new payment methods (e.g., bank transfers, cards, e-wallets, PSPs), and optimize the payment backoffice platform for operation efficiency.Collaborate with cross-functional teams—engineering, design, compliance, and operations—to deliver seamless user experiences throughout the payment journey.Identify and prioritize pain points in current payment flows; propose and implement improvements to increase the transaction volume, optimize the service efficiency, enhance API usability, reduce frictions, and improve user satisfaction for the payment ecosystem.Design and host the market research, user surveys, scenarios, and detailed product requirement documents (PRDs), as well as user stories, that enable engineers to begin development with minimal clarification.Requirement3+ years of experience in product management.Good written and verbal communication skills in Chinese and English.Strong interest or foundational knowledge in digital payments, crypto, or financial infrastructure.Passionate about optimizing user experience and solving real-world pain points through product design and cash flows.Excellent communication skills; able to collaborate across teams and translate user needs into actionable product solutions.Nice to HavesExperience in fintech, payments, or blockchain technology.Experience with API and back-office management in platform services.Comfortable working in fast-paced, global teamwork, evolving environments with multiple priorities.Perks BenefitsCompetitive total compensation packageVarious team-building programs and company eventsComprehensive healthcare schemes for employees and dependentsAnd many more! Apply and let us tell you more!#LI-JY1

About BTSE:BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:We are looking for a Product Manager to join our Payments team, focusing on providing fiat and crypto on/off-ramp services to worldwide merchants. You’ll be shaping how users interact with deposits and withdrawals, ensuring fast, secure, and intuitive payment experiences.ResponsibilitiesDefine and deliver the product features for development of fiat and crypto deposit and withdrawal flows, including the integration of new payment methods (e.g., bank transfers, cards, e-wallets, PSPs), and optimize the payment backoffice platform for operation efficiency.Collaborate with cross-functional teams—engineering, design, compliance, and operations—to deliver seamless user experiences throughout the payment journey.Identify and prioritize pain points in current payment flows; propose and implement improvements to increase the transaction volume, optimize the service efficiency, enhance API usability, reduce frictions, and improve user satisfaction for the payment ecosystem.Design and host the market research, user surveys, scenarios, and detailed product requirement documents (PRDs), as well as user stories, that enable engineers to begin development with minimal clarification.Requirement3+ years of experience in product management.Good written and verbal communication skills in Chinese and English.Strong interest or foundational knowledge in digital payments, crypto, or financial infrastructure.Passionate about optimizing user experience and solving real-world pain points through product design and cash flows.Excellent communication skills; able to collaborate across teams and translate user needs into actionable product solutions.Nice to HavesExperience in fintech, payments, or blockchain technology.Experience with API and back-office management in platform services.Comfortable working in fast-paced, global teamwork, evolving environments with multiple priorities.Perks BenefitsCompetitive total compensation packageVarious team-building programs and company eventsAnd many more! Apply and let us tell you more!#LI-JY1

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:We are seeking an experienced and strategic Senior Product Manager to drive collaboration between the Product and Marketing teams. In this role, you will play a key part in aligning product strategies with marketing initiatives to ensure a seamless product launch, exceptional user experience, and market success. You will focus on building bridges between departments, leveraging customer insights, and delivering impactful results.Responsibilities:Define and drive the product vision and strategy for trading platforms, ensuring alignment with business objectives.Collaborate with cross-functional teams, including engineering, design, and marketing, to deliver innovative trading products that meet user needs.Analyze market trends, customer feedback, and competitor products to continuously improve the trading experience.Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery and quality.Monitor key product metrics and use data-driven insights to make informed decisions and optimize product performance.Requirement:3+ years of experience in product management, preferably in financial services, fintech, or trading platforms.Strong understanding of trading concepts, financial markets, and trading products (e.g., stocks, futures, options, cryptocurrencies).Excellent analytical skills with the ability to interpret complex data and make strategic product decisions.Proven ability to manage multiple stakeholders and work collaboratively in a fast-paced environment.Strong communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.Nice to HaveExperience working with cryptocurrency trading platforms or decentralized finance (DeFi) products.Proficiency in data analysis tools (e.g., Mixpanel, Google Analyst) and familiarity with trading algorithms.Previous experience in a startup environment or scaling a product from the ground up.Perks BenifitsCompetitive total compensation packageVarious team-building programs and company eventsComprehensive healthcare schemes for employees and dependentsAnd many more! Apply and let us tell you more!#LI-JY1

彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Groupis a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the OpportunityWe are seeking a detail-oriented Sr. Financial Data Analyst – Payments to join our Payment Solutions Team. This role acts as a key liaison between Finance, internal systems, and external PSPs. The primary focus is to validate financial reports, ensure accurate fund flows, and support PL integrity. You will also deliver monthly reports to clients and PSPs and assist in improving payment operations and reporting processes.Responsibilities:Report ValidationReview financial PL reports prepared by Finance to ensure accuracy and completeness.Identify anomalies or risks that may impact PL or settlement outcomes and escalate issues as needed.Payment Fund Flow OversightMonitor transactions and settlements across internal systems and payment service providers (PSPs).Ensure the accuracy of payment data and money movement across different channels and partners.CollaborationWork closely with the Finance team, system engineers, compliance, and external PSPs to clarify data issues, investigate discrepancies, and support timely resolution.Client Partner ReportingPrepare and deliver monthly financial and settlement-related reports to external stakeholders, including clients and PSPs.Process ImprovementIdentify opportunities to enhance reporting accuracy, data validation workflows, and cross-team collaboration.Support internal initiatives to improve efficiency, reduce manual effort, and strengthen financial controls within payment operations.Requirements:Bachelor’s degree in Finance, Accounting, Data Analytics, Statistics, or a related field.3+ years in finance, payment operations, or financial/data analysis; reconciliation experience a plus.Familiarity with financial statements, payment processing, PSPs, and accounting software; proficient in SQL and Tableau; experience with accounting software is preferred.Strong organizational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.Excellent verbal and written communication skills, with the ability to collaborate effectively across different stakeholders, including systems engineers, operations associates, external service providers, and managementPerks Benefits:Competitive total compensation packageVarious team-building programs and company eventsComprehensive healthcare schemes for employees and dependentsAnd many more! Apply and let us tell you more!#LI-GL1

About BTSE:BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:The Customer Service is responsible for delivering high-quality customer support to our client’s global users across a multi-currency digital asset exchange and derivatives platform. This position involves managing customer inquiries and issues through a variety of online communication channels.Key responsibilities include handling sensitive financial and account-related information with utmost confidentiality and precision. The role requires providing dedicated, high-quality support to VIP account holders, mutual onboarding partners, and white-label clients via live chat and CRM systems,ensuring a seamless and professional customer service experience.The Customer Service, may be assigned to market-specific support channels, which could include proprietary payment gateways. This may require language proficiency and cultural familiarity tailored to specific regions.Duties Responsibilities:Assist customers on the platform by addressing concerns, requests, and queries across various communication channels, including support email, CRM systems, live chat, social media, community forums, and official messaging platforms (e.g., Telegram, WhatsApp, Discord).Troubleshoot and coordinate with internal support teams and colleagues to resolve transaction, platform, wallet, and account-related issues efficiently and accurately.Handle special tasks that may require additional support for VIPs, white label and/or mutual on-boarding partners; Co-manage high level customer support needs with the Sr. Customer Service Officer and/or CS HeadBuild up FAQ, SOP, KB, Confluence for any new coming features and updates as requiredPerform other tasks and duties to be assigned by SupervisorBasic Qualifications:Proficient in verbal and written English language (and/or any market-based language proficiency requirement)Good soft skills and attitude (Courtesy, Interpersonal Skills, Positive/Proactive Attitude etc.)Capacity for independent thinking, i.e. for finding ways to "resolve new problems or improve our services" on your own and share it with team membersMinimum of 2 years' experience in Customer Service, BPO, or a related client-facing support role.Working Knowledge on e-commerce or digital retail industryWilling to work a rotational schedule, including weekends and holidaysWilling to work at the office/business site in ManilaPreferred Qualifications:Proficient in verbal and written English language (and/or any market-based language proficiency requirement)Proficient in using Customer Service CRM and Live Chat PlatformCapacity for independent thinking, i.e. for finding ways to "resolve new problems or improve our services" on your own and share it with team membersWith at least 2 years' Customer Service / BPO experienceWilling to work in a rotational scheduleWilling to work on business sites or at home as neededExperience or knowledge in crypto or digital trading is an advantage

About BTSE:彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.About the Opportunity:We are seeking an experienced and strategic Senior Product Manager to drive collaboration between the Product and Marketing teams. In this role, you will play a key part in aligning product strategies with marketing initiatives to ensure a seamless product launch, exceptional user experience, and market success. You will focus on building bridges between departments, leveraging customer insights, and delivering impact results.ResponsibilitiesProduct Strategy Marketing AlignmentDevelop and execute product roadmaps that align with marketing strategies and organizational goals.Collaborate with marketing teams to craft go-to-market strategies, including positioning, messaging, and launch plans.Translate market trends, competitive insights, and customer feedback into product requirements.Cross-functional CollaborationAct as the primary liaison between Product and Marketing teams, ensuring open communication and mutual understanding.Partner with design, engineering, and data teams to implement features that support marketing campaigns and enhance user engagement.Manage the feedback loop to ensure that user insights collected through marketing efforts inform product development.Performance Tracking OptimizationMonitor key performance indicators (KPIs) for product and marketing initiatives, including user acquisition, retention, and satisfaction metrics.Conduct post-launch analysis to identify opportunities for product improvement and marketing optimization.Champion a culture of data-driven decision-making and continuous improvement.RequirementBachelor’s degree in Business, Marketing, Computer Science, or a related field; MBA or equivalent is a plus.5+ years of product management experience, with a strong emphasis on collaboration with marketing teams.Proven track record of leading successful product launches and marketing initiatives.Strong understanding of customer lifecycle management and marketing channels.Exceptional communication, presentation, and stakeholder management skills.PreferredExperience in crypto industry.Experience in crafting and delivering go-to-market strategies.Perks BenefitsCompetitive total compensation packageVarious team-building programs and company eventsComprehensive healthcare schemes for employees and dependentsAnd many more! Apply and let us tell you more!#LI-JY1