Cari Lowongan

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 以文字方式回覆線上對談或郵件，解決跨國客戶相關問題。協助處理客戶緊急案例，維護客戶使用滿意度。主管交辦事項及客服例行性工作協調管理。協助客戶完成帳戶開立與設定流程主動回報並記錄系統異常，配合技術團隊持續優化平台此職務僅為客戶服務，不需推銷、無業績壓力。 上班時間 早班：8:00～17:00 ，休息時間1.5小時需能接受週末與例假日輪班制度 您將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元 每人配置升降辦公桌

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 透過線上文字訊息與電子郵件回覆，協助跨國客戶解決問題處理客戶緊急案例，確保使用體驗與滿意度支援主管交辦事項及例行性服務工作本職務專注於客戶服務，無需推銷，亦無業績壓力 上班時間 中班：14:30～23:00 休息時間1小時晚班：16:00～00:30 休息時間1小時每四週排班一次，該四週皆為固定班別需可配合例假日與國定假日輪班制度值晚班提供額外津貼每日220元 您將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事晚班津貼每一執勤日220元雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）外商管理風格每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元每人配置升降辦公桌

【@cosme Beauty Ranking Tour 工讀生招募】 從籌備到開店，完整參與美妝快閃店實戰現場！ 你熱愛美妝、喜歡逛快閃店，但不只想當消費者，而是想成為打造活動的一份子嗎？ 艾思網絡（i-TRUE Communications） 誠摯招募 2 位活動工讀生，一起參與 @cosme Beauty Ranking Tour 美妝遊樂園巡迴活動，從前期籌備到實際開店，親身體驗美妝產業第一線的運作節奏。 關於我們｜艾思網絡 i-TRUE艾思網絡是 @cosme 台灣官方團隊，致力於打造「以消費者為中心」的美妝體驗，透過真實使用者口碑、數據與實體活動，串連品牌與消費者，讓每一位使用者找到最適合自己的美妝產品。官方網站：https://www.itrue.com.tw 活動介紹｜@cosme Beauty Ranking Tour@cosme Beauty Ranking Tour 是 @cosme 指標性活動之一，將「真實使用者口碑排行榜」轉化為 沉浸式美妝快閃店體驗，讓消費者能實際試用、體驗排行榜上的人氣商品。 工作地點 • 前期活動籌備地點：艾思網絡辦公室　（台北市中正區） • 展區活動地點：新光三越 南西本館 9F 工作期間與排班 • 籌備期間：預計 3 月起 ～ 6 月 • 工作安排：希望每週可配合 2～3 天來辦公室上班 • 活動正式舉辦：6/10（二）～ 6/22（日） • 活動期間需配合快閃店排班 工作內容這不是只做行政的工讀，而是完整參與一場美妝快閃店的誕生：＊活動籌備期 • 產品清點、分類與建檔 • POP 製作、手寫卡製作 • 活動資料、POS資料與物料整備 • 展場進場與撤場協助 ＊活動期間 • 擔任快閃店現場店員 • 第一線與消費者互動，協助活動說明 • 商品管理、現場支援 • 實際體驗美妝零售與展場運作能清楚看到「一場活動如何從 0 到 1 被完成」。

About BID Operations BID Operations, founded in Sydney, Australia, and expanded globally, is a fast-growing financial technology company. Our mission is to connect global financial resources with real-world demands through cutting-edge technology, and to build a fair, transparent, and trustworthy fintech platform tailored for financial professionals and institutions. BID Operations 總部成立於澳洲雪梨，透過先進科技整合全球金融資源與其需求，打造一個公平、透明且值得信賴的金融科技平台，並為跨國客戶提供即時與高效支援。 Why join BID Operations 我們是一個年輕且重視意見回饋的團隊，扁平化管理為優化流程與制度帶來能量。加入 BID Operations，您將能在這個變動快速且持續迭代的產業不斷更新專業知識，並增強溝通能力。 您將負責 透過線上文字訊息與電子郵件回覆，協助跨國客戶解決問題處理客戶緊急案例，確保使用體驗與滿意度支援主管交辦事項及例行性服務工作本職務專注於客戶服務，無需推銷，亦無業績壓力 上班時間 大夜班：23:30-08:30 休息1.5小時需配合週末與例假日輪班制度 你將獲得 工作生活平衡通過培訓期後，享有額外定期考核獎金外商工作氛圍輕鬆與好相處同事能與國外同仁交流、增加視野的工作環境雙節（各0.5個月）與年終獎金優於勞基法的特休 (一年15天、三年20天）與工時（7.5小時）每年額外彈性福利金(FSA) 20,000元與個人培訓補助6,000元每人配置升降辦公桌

Product Strategy Development •Define product vision, roadmap, and go-to-market strategies. •Analyze market trends, user needs, and competitive landscape. •Collaborate with RD teams to specify product requirements. •Drive product innovation and feature development. Market Analysis Business Planning •Conduct market research and competitive analysis. •Define pricing strategies and product positioning. Cross-functional Leadership •Work closely with engineering, design, and manufacturing teams. •Coordinate with sales and marketing teams for product launches. •Manage relationships with key component suppliers and partners. •Lead product review meetings and development cycles.

1.負責Power supply/PC Chassis/CPU Cooler/PC system管理與規劃2.專案整合及控管3.產品新功能開發及引進4.整合市場趨勢及競爭分析5.產品教育訓練與相關活動支援6.提供海外行銷業務單位產品技術支援與推廣

GIGABYTE 誠徵一位充滿熱情、具備創新思維與技術整合能力的工作站級別與高階桌上型電腦主機板產品規劃專員，加入我們的主機板團隊。您將負責規劃、設計並推廣下一代高效能、高可靠性的工作站級主機板，滿足專業用戶對於效能、穩定性及擴充性的極致需求。在GIGABYTE，您將參與從概念發想到產品上市的完整過程，並與工程、行銷、銷售等部門緊密合作，共同打造業界領先的解決方案。【主要職責】1. 產品規劃與定義： 針對Intel及AMD 工作站級別與高階桌上型電腦平台，進行市場趨勢分析、客戶需求訪談，定義產品規格、功能及目標市場。2. 新功能創意發想與產品提案： 負責探索並評估最新的PC技術與產業趨勢，例如 PCIe 6.0、DDR6、Wi-Fi 8、USB4v2、Thunderbolt、NVMe等，並將其融入產品規劃中，提出創新功能與技術方案。撰寫詳細的產品提案，包含市場分析、規格定義、成本預估、效益評估及產品定位。3. 專案管理： 負責產品開發專案的進度追蹤、時程管理及風險控制，確保產品按時、按預算上市。4. 競品分析： 深入分析競爭對手的產品，找出GIGABYTE的優勢與劣勢，並提出應對策略。5. 產品成本管理： 負責產品成本預算編列、追蹤及控制，並提出成本優化方案，確保產品的市場競爭力。6. 跨部門協作： 與硬體工程、BIOS開發、行銷、銷售等部門緊密合作，提供技術支援、產品特色推廣及市場資訊。7. 產品驗證與測試： 參與產品驗證與測試，確保產品符合品質標準及客戶需求。

Sales PM 負責監督並分析 GIGABYTE Gaming Monitor 的銷售績效。 此職務確保產品與行銷策略與市場趨勢及客戶需求保持一致，同時推動銷售成長並提升公司在市場上的品牌影響力。 【主要工作職責 Responsibilities】 1. 負責亞洲區產品策略規劃與相關事務管理。 2. 擔任分公司與總部之間的主要聯絡窗口，確保溝通順暢。 3. 規劃並推動新產品導入流程與上市策略。 4. 訂定並執行產品銷售計畫及推廣方案（Sales Program）。 5. 管理各產品的進銷存流程，確保庫存與供應鏈運作順暢。 6. 追蹤各產品銷售績效，提供數據分析與改善建議。 7. 分析市場動態與競品狀況，定期報告並提出策略建議。 8. 與上下游廠商建立並維護合作關係，促進資源整合與協作。 9. 執行主管交辦之其他專案或任務。

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.This is a hands-on technical support role requiring physical testing and troubleshooting of devices in a lab environment, and fluency as a native French speaker.Hybrid role: Monday, Tuesday, Wednesday on site in Mahon, Cork.The Role:Are you a skilled technical professional interested in joining a paid-for Services program with high opportunities?  We are searching for a native French speaker Senior Customer Support Engineer located in Cork, Ireland who will be responsible for troubleshooting and finding solutions to difficult technical problems.  The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone, email or video calls, and provide high touch service across global organizations, partnering with ITDMs to maintain their valuable conference room spaces or help them as they deploy.  At Logitech, you will assist customers with issues that ensure that the Enterprise customer’s meeting rooms stay running and quickly help to find a root cause for an issue within the ecosystem. May be called on to setup and maintain a Lab in the local area.You will also enjoy opportunities to advance your Career in a diverse environment.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you’ll need for success at Logitech. In this role you will:Resolve technically complex support issues reported by the customers and/or other team members. Maintain clear, concise and positive communication for all cases in a timely and efficient manner including proactive follow up with customers, team members and product engineers.Own the technical relationship with customers and manage their expectations.Work with department leadership and other stakeholders to address bugs, technical issues, compatibility, and other issues that can’t be resolved with standard troubleshootingProvide ad hoc feedback about trends and new issuesOccasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.Provide ideas and assist with creation of knowledge base documentation and training materials for both internal and external customers.Deliver consistent customer experience that meets or exceeds our commitments.Be compassionate, respectful and honest Key Qualifications:For consideration, you must bring the following minimum skills and behaviors to our team:Expert knowledge of video conferencing and AV productsExpert/Advance knowledge of windows and Mac OS  Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google MeetAdvanced knowledge of computer networking and operating systemsFamiliarity with Android-based device (beyond cellular phones) desirableFamiliarity with IOS devices desirableExcellent communications both verbal, oral and interpersonal skills.Excellent customer service skills. Demonstrated ability to quickly learn and troubleshoot new technologies Demonstrated ability to handle extremely complex technical issues, including working with engineers when necessary.Good working knowledge and skills in MS office 365, Exchange, Azure AD and SSO.  Professional level English and French skills, spoken and written.  Second European language is desirable.In addition, preferable skills and behaviors include:Minimum 3 years of experience in a technical support capacity, with at least 2 years videoconference (VC) troubleshooting experienceMinimum 2 years of providing remote technical support1yr providing high-touch support to Enterprise accountsTechnical certifications beneficial, but not requiredEducation:Bachelor’s degree in Computer or Electronic and CommunicationEngineering or equivalent degree/experience preferred.Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way. “All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Tech Support Specialist is responsible for enthusiastically resolving technical issues from business customers using our enterprise desktop products (mice, keyboard, webcams, and headsets) and software, as well as escalations from our Tier 1 team.Successful candidates will have a minimum of 3 years providing technical support, with an advanced knowledge of Windows and Mac OS, USB devices, wireless and Bluetooth technology, and a strong customer service ethic. Experience supporting enterprise (or business-to-business) customers is a plus.Primary Job ResponsibilitiesTroubleshoot software, connectivity, and hardware issues for customers via phone, email Resolve escalated support tickets from our Tier 1 support teamAssist the Tier 1 support team by guiding them to resolve tickets without escalationProvide ad-hoc feedback about trends, new issues, and the voice of the customerIn periods of low technical support volume, assist with related projectsMinimum QualificationsMinimum 3 years of experience in a technical support role, with at least 1 year providing remote support via phoneMinimum 3 years providing support for Windows, Mac, Bluetooth, wireless, and USB productsMinimum 2 years providing support for software used with hardwareExperience providing support for IT/office usersFluent (written and spoken) in English and [adjust language by region]Helpful Knowledge and SkillsExperience quickly learning how to troubleshoot new technologies and communicate them to othersStrong knowledge of USB, wireless, and Bluetooth technologies Experience with Salesforce/Oracle/Zendesk support ticketing systemsKnowledge of common IT office equipment, technology, standards, and technologyExcellent communication skillsStrong and verifiable understanding of customer care processes and techniquesExperience in QA and SQA  testingExperience in Confluence/Asana and other knowledge management systems Education4-year degree or equivalent experienceAcross Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.