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你是一位對於數位領域有著高度興趣、極盡熱愛研究數位新事物的專案執行企劃執行人才嗎?如果你對於網站企劃提案、專案管理與執行、數位行銷工具使用與分析充滿熱情，希望能有機會透過數位解決方案幫助客戶解決問題，並渴望能夠與不同行業互動，那麼這個職缺將是你的理想選擇。[工作內容]採專案客戶制。可接觸國際性品牌以及其他不同行業類別，了解不同行業的營業重點-負責企業網站內容企劃提案、專案執行與維護。-負責數位化系統企劃提案、專案執行與維護。-網站流量成效追蹤與分析。*我們希望這個職務對於網路環境變化衍生的新技術具備研究及好奇的熱情有改變性的想法，具備與技術人員討論的溝通能力。[我們期待你]-具備相關領域的工作經驗，對於網站企劃與專案執行有深入的理解。-具有數位廣告公司的AE/SAE的經驗，這個工作能給你更寬廣的發揮空間喔。-具備良好的溝通能力和團隊合作精神，能與不同部門協調合作。-對於最新的網路趨勢和技術保持敏感，並能夠快速學習和適應變化。*加入我們的團隊，你將有機會參與多元的專案，並與不同行業的專業人才合作，共同打造協助客戶解決需求的最佳方案*提供GA4 證照考取學習課程。** 公司基本上不鼓勵加班，若臨時因客戶有需求或有較緊急的業務需配合加班時，公司會提供加班申請，給予相應的報酬或休假**[工作條件] 相關工作經驗：1年以上語文條件：英文(聽:中等、說:中等、讀:中等、寫:中等)擅長工具：(若懂一些SQL尤佳)FigmaGoogle Tag ManagerGoogle AnalyticsWordPowerPointExcelCSSHTML 瞭解更多傳旭工作特色 聽聽DC專案執行Laura 的經驗談

在這份工作裡，你不只是一位顧問， 你是一座 橋樑 —— 連結台灣孩子與世界， 讓他們用英語探索、用旅行成長。 我們是一支專注於 海外留遊學、親子遊學團、兒童線上英文教育 的團隊。 使命是：用愛與專業，陪伴孩子走向更寬廣的世界。 如果你相信教育能改變人生， 如果你渴望一份能影響未來世代的工作， 我們正在等你。✨◆福利制度 1. 認識半年禮（留任獎金）新加入之正職夥伴於工作滿 6 個月後，可領取 NT$10,000 留任獎金。此為公司感謝夥伴努力付出、共同成長的重要心意。2. 特休旅遊補助金當您使用特休時，公司將提供 每休假一日 NT$2,000 元 之旅遊補助金，鼓勵所有夥伴適時充電、維持身心健康。 3.遊學補助金：工作滿6個月 $10,000元~$50,000元 4.上課學習補助： 每年$5,000元~$15,000元 5.線上英文：每月10～20堂（每堂25分鐘）真人外師一對一上課. 6.出團：免費機票/簽證/住宿/三餐/週末活動 7.海外學校參訪：免費機票/簽證/住宿 8.海外語言學校：台灣經理工作機會 9.三節禮品 10.員工旅遊

About UsAmazingTalker 成立於 2016 年，以持續讓優質線上教師提高收入為使命，成為台灣教育新創界「🦄獨角獸」為願景，持續深耕教育市場、優化學習體驗與推動教育革新。創立至今我們已經累積超過 150 種多元課程，吸引超過 10,000 名專業教師在線授課，並服務來自 200 多個地區的 3,500,000 名學生。 歷年來我們持續獲得業界與國際間的肯定。2020 年入選《親子天下》「教育新創 20+」、2021 年入選 AAMA 台北搖籃計畫；2022 年完成 A 輪募資 1,550 萬美元，投資人包括中華開發資本、JAFCO Asia 與 500 Global 等；2023 年榮獲國發部 Next Big 獎項，並成為 Forbes Asia 台灣唯一入選的 亞洲百大新銳企業；2024 年獲 500Young 創業類得主，更在同年併購 HiLink Inc.，打造專屬於平台用戶的視訊體驗，希望透過我們的努力，讓世界看見台灣。 歡迎你在應徵前到了解更多 AmazingTalker 的企業文化、人才特質、工作協作方式等資訊。 About the Team 客服團隊是 AmazingTalker 的第一線使用者情報部門，精心觀察並記錄使用者的行為與回饋。同時，他們扮演著 AmazingTalker 的門面，透過與使用者的密切溝通，傳達我們的核心價值。他們肩負著提升 AmazingTalker 品牌形象的重要使命，不僅全心全意提高使用者滿意度，更享受為使用者解決問題所帶來的滿足感。透過這樣的奉獻精神，我們致力於讓每位使用者在平台上擁有卓越的使用者體驗。 About the Role 作為「客服專員」，您將參與客服培訓計畫，透過在資深同事的引導下積極參與實際操作，以豐富的實作經驗培養出能夠深入理解用戶需求、設身處地為用戶著想的能力。我們期待您能以專業且耐心的態度對待每一位用戶，並有效地溝通並傳達 AmazingTalker 的核心價值。 每一位客服專員每日都面對數以百計的訊息，這需要您具備良好的事務管理能力，能夠合理安排工作優先順序，善用有限資源和時間。同時，敏銳的觀察力是不可或缺的，您需要能夠從使用者的敘述中迅速找出問題點，以快速而準確的方式解決用戶問題。此外，您的角色還包括優化現有流程，建立有效的工作架構，以提升處理重複性工作的效率。 成為 AmazingTalker 的客戶關係專員，是一份充滿使命感的工作。如果您渴望從事具有人際互動成分的工作，並且享受為用戶解決問題所帶來的滿足感，並願意與用戶分享每一次互動的點點滴滴，誠摯歡迎您加入 AmazingTalker 的大家庭！ Your Journey At AmazingTalker 1個月內，您將會： 全面理解我們的產品願景和公司目標，深入了解AmazingTalker平台各功能及運作。 熟悉客服和平台SOP，透過電郵、線上客服等方式解決問題，編修常見問與答內容。 主動跨部門溝通，協調客服問題解決，確保內部合作無縫。 3個月內，您將會： 提升客服回應效率、滿意度，有效管理提高整體滿意程度。 透過使用者溝通，主動收集需求和痛點，提出建議改進產品和服務。 探索假設，確定問題，深入分析和優化，實質改善使用者體驗。 ★本職務僅為服務性客服工作，無推銷與業績壓力 Working Hours 此職缺為固定遠端輪班主要輪班時段為17:00- 02:00 ( 有夜間津貼）。週休二日遇國定假日會再協調排班。 We're looking for 如果你有以下特質，一定會喜歡加入 AmazingTalker 能快速釐清問題重點，在處理緊急或客訴案件時能冷靜思考並理性和使用者溝通懂得判斷用戶問題的嚴重程度，妥善安排案件處理先後順序能同時負責多項任務，且有效安排規劃自己的工作時間對於新事物保持好奇，願意持續不斷精進自己並尋找新工具提昇工作效率擁有敏銳的觀察力，擅於發現問題，並想要根本性的解決問題 應徵事項 工作類型：外包約聘，長期配合，表現良好有機會續約／轉正工作地點：全遠端 薪資 月薪NT$ 32,000 - 40,000另有晚班津貼

嘿！喜歡美妝、網購又熱愛電商的你，聽說你正在尋找一個充滿挑戰性又好玩的工作？那你找對地方了！我們正在尋找一位電商維運專員，負責擔任國際性美妝品牌電商平台的WebMaster，讓顧客能在網路上享受到最好的購物體驗。不需要有電商經驗！只要你願意學習，我們歡迎新鮮人、網購達人、行銷愛好者一同加入我們的團隊。如果你對電子商務充滿熱情，對新事物充滿好奇，且樂於接受挑戰，那麼你絕對是我們要找的夥伴！【工作內容】1.操作的SFCC(Salesforce Commerce Cloud)平台，定期更新和維護網站內容，讓每一個新品都能閃耀舞台。2.活動檔期內容曝光設定，瞄準促銷時機，你將成為我們檔期活動的駕馭者，設定商品曝光的時機和方式，確保每一次促銷都能引爆人潮。3.新品頁面設計規劃，讓顧客一眼愛上我們的品牌。4.系統升級專案執行，與技術團隊合作，改善網站的用戶體驗，讓平台更加完美。5.與內部前端工程師及設計師溝通協調製作開發事宜，讓我們的平台充滿創意與驚喜。6.追蹤GA流量、設定GTM，偵測網站足跡，讓數據不再神秘。7.SEO優化設定，讓我們的品牌在搜尋引擎中閃耀。8.與客戶及海外系統維護團隊進行溝通，需要基本的英文聽、說、讀能力，開拓國際視野。9.還有主管交辦的各種任務，總之就是要做到無所不精、應有盡有！【要求條件】1.喜歡新事物、活潑又喜歡挑戰，做事有熱情，對行銷、電子商務有研究的話更加分！2.具備HTMLCSS基礎能力，那你就更容易上手了！3.就算是社會新鮮人，我們也不在乎，只要你肯從頭學，我們會好好培養你！ 瞭解更多傳旭工作特色

【Splashtopについて】 弊社はアメリカ・シリコンバレーのベンチャー企業によって開発され、世界中で急速にユーザーを獲得したリモートデスクトップアプリ「Splashtop」を提供するSaaS企業です。 当社の製品は複数のプラットフォーム（Windows、macOS、iOS、Android）に対応しており、ITおよび教育コミュニティで高く評価されています。 詳細はwww.splashtop.comおよびwww.mirroring360.comをご覧ください。App Store / Google PlayでSplashtopを検索することもできます。 全世界で3,000万人以上のユーザーがおり、日本でも5,000社以上が導入し、問い合わせも増えてまいりましたため、ユーザーの相談窓口となり、日本チームと台北にある開発チームとの間をつなぐテクニカルサポート担当を募集しています。【About Splashtop】Splashtop is a SaaS company offering industry-leading remote access/support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly regarded in the IT and education community (see: www.splashtop.com and www.mirroring360.com, or look for Splashtop in App Store / Google Play).We have over 30 million users worldwide, and in Japan alone, more than 5,000 companies have adopted our product. Due to the increasing number of inquiries, we are looking for a technical support representative who will serve as the user's point of contact and bridge the gap between our Japan team and the development team in Taipei.

▲ About Splashtop:Splashtop, the leading provider of remote desktop and device collaboration solutions, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly regarded in the IT and education community (see: www.splashtop.com and www.mirroring360.com or look for Splashtop in App Store / Google Play).

線上英文顧問｜協助孩子找到最適合的學習方向 🌟 📍 工作內容 與學生及家長溝通學習需求，推薦並安排最適合的老師試聽課程 在學生完成試聽並有意願後，引導購買課程，並協助完成整體報名與課程安排流程 學生購課後的長期追蹤與關懷： 定期了解學生的學習進度與表現 與家長討論教材難易度、上課時間、課程安排等是否需要調整 主動提供學習建議，協助學生穩定持續進步 與教學團隊保持緊密合作，針對老師的教學內容與表現進行回饋與討論，協助課程品質持續提升 定期整理學生學習狀況與需求，回饋行銷與教學團隊，優化整體服務體驗 💡 我們希望你 擅長溝通、傾聽，能協助學生找到最適合的學習路線 對教育充滿熱情，願意陪伴孩子成長並見證進步 喜歡團隊協作，能與老師團隊討論課程改善與教學品質提升 有顧問式銷售、教育顧問或家長溝通經驗者佳（無經驗也可培訓）

*此職位為 AmazingTalker 集團下子公司：HiLink Co.，福利制度皆以 HiLink 制度為主。公司簡介： HiLink 是一間專注於遠距虛擬教學平台的新創公司，總部設於美國，客戶涵蓋全球教育、培訓公司。公司目前進行第二階段重建與擴張，重新建立位於台灣的營運團隊，目標是打造一支具備國際溝通力、產品理解力與客戶導向的核心團隊。 工作內容： 一、產品協作與開發時程管理 協助 CEO 與產品團隊規劃與追蹤功能開發進度撰寫與整理產品需求文件（PRD）、回饋與優先級排序使用 Notion 或 Jira 等工具追蹤產品進展並產出報告 二、跨部門溝通與專案管理 作為客服、支援與工程團隊之間的橋樑主持每週內部會議，落實責任分工與追蹤進度協助排除專案進展中各部門的溝通障礙 三、流程設計與營運優化 協助設計並優化客服支援、功能上線、用戶導入等流程建立文件與內部 SOP，並協助導入工作流程工具支援前線團隊，並建立結構化的反饋與迴圈回報機制 資格條件： 中英文書寫與口語溝通能力佳（B2 以上），能協調跨國團隊作業至少 2 年以上產品運營、專案管理或跨部門協作經驗熟悉 SaaS 產品與流程，具備 startup 或敏捷團隊經驗尤佳熟悉 Notion、Slack、Google Workspace，具 Jira 經驗者佳高度組織力與責任感，能獨立完成任務並驅動團隊進度 薪資與福利： 月薪 NT$55,000 – NT$75,000（依經驗與能力）彈性上下班時間與遠端工作制度年度績效獎金與長期成長機會與全球產品與教育科技團隊直接協作English vesion：https://bit.ly/3Grg8se

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.About CX:The CX team at Logitech is committed to architecting and championing world-class customer experiences as we continue evolving into a multi-category, multi-brand portfolio leader. Our customer-first ethos is supported by a LEAN continuous improvement philosophy, enabling us to scale excellence and set benchmark experiences. We invite senior professionals who are passionate customer advocates, change leaders, and strategic thinkers with a proven ability to translate vision into measurable outcomes in a dynamic, global B2C landscape.Job Summary:The CX, GDE Senior Lead plays a pivotal role in defining and executing operational strategy for Customer Experience, proactively shaping the future state of CX programs across regions and channels. In this capacity, you will set performance standards, identify and seize strategic opportunities for transformation, and lead cross-functional initiatives to align CX with business imperatives.This leader is responsible for synthesizing complex CX data, evaluating evolving trends, and delivering data-driven recommendations that guide decision-making and optimize organizational outcomes.Success in this senior position requires change management expertise, strategic agility, and the ability to inspire and lead multi-disciplinary teams in a high-velocity B2C environment.Your Contributions:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the leadership behaviors essential to success at Logitech.In this role you will deliver in the following areas:Team Leadership and Strategic Oversight:Provide strategic direction to the GDE team and collaborate closely with senior leadership to raise key metrics such as CSAT%, NPS, Average Order Value (AOV) and Conversion Rates across global messaging, phone, and email channels.Originate, steer, and ensure seamless execution of cross-functional Annual Operating Plan (AOP) strategies that drive enterprise-wide operational effectiveness.Oversee the CX GDE agent incentive budget, ensuring optimal allocation to foster sustainable sales growth and organizational engagement.Ability or desire to lead teams of outsourced and/or direct reports as needed.Issue Resolution and Business Continuity:Lead the organization-wide customer escalation process, defining protocols for swift and effective resolution of complex, high-impact issues.Serve as executive escalation sponsor for eCommerce-related matters, assuring adherence to compliance standards and operational excellence.Drive root cause analysis across business units, leading initiatives to correct endemic gaps and ensure long-term risk mitigation.Oversee vendor relationships, guiding partners through critical escalations to resolution.Stakeholder Engagement:Act as a primary liaison between stakeholders, internal departments, and external partners to resolve high-visibility business challenges.Build strategic alliances with third-party service providers to drive KPI attainment, service continuity, and end-to-end customer experience excellence.Financial Refund Operations:Direct global reconciliation and partnership processes with refund vendors and the Logitech Finance Team to ensure full financial compliance and on-time refund execution at scale.Advanced Analytics and Reporting:Lead advanced statistical modeling and trend forecasting to yield actionable insights that enhance CX, GDE performance across multi-regional footprints.Oversee the creation and delivery of regular reporting packages (weekly, monthly, ad-hoc) and C-suite-ready presentations, aligning analytics with overarching business strategies.Present and interpret key performance indicators (KPIs), such as Month-over-Month (MoM) and Quarter-over-Quarter (QoQ) metrics, influencing senior leadership decisions.Vendor and Partner Relationship Management:Set the strategy for outsourcing partner performance management, continually identifying and closing operational performance gaps to elevate KPI achievement.Drive workforce planning and strategic relationship engagement with all key outsource providers.Process Innovation and Quality Management:Champion the development and roll-out of CX policies, workflows, and technology tools, leveraging innovation to raise quality and operational efficiencies.Provide oversight of content lifecycle management for all internal resources and training assets to ensure knowledge consistency and best practice adoption.Lead enterprise-wide initiatives focused on transformational improvements to the customer journey and sustainable business growth.Technology CRM Leadership:Lead Systems Integration Testing (SIT) and User Acceptance Testing (UAT) for CRM and eCommerce systems, assisting with the defect management process during migration or implementation initiatives.Oversee digital transformation and technology enablement projects, ensuring robust testing and operational readiness pre-launch.Program Change Management:Direct and own cross-functional project strategy, from initial scoping through execution, aligning workstreams with strategic CX priorities and business deliverables.Ensure critical project milestones and transformation initiatives are delivered on-time and drive measurable business impact.Sponsor and actively participate in high-priority strategic projects as delegated by leadership.Qualifications:To be considered for this senior role, you must bring the following qualifications:7 years of progressive experience in customer experience operations, including significant leadership or management within contact center environments.Advanced computer literacy, with expertise in business analytics, CRM (preferably Zendesk or equivalent), and digital collaboration tools.Exceptional communication, influencing, and stakeholder management abilities.Demonstrated expertise in cross-functional leadership, critical thinking, and driving organizational change.Service excellence orientation, with proven skills in de-escalation, strategic problem-solving, and precision under pressure.Strong mentorship, team development, and coaching skills, coupled with a passion for driving results and continuous learning.Our ideal candidate:Strategic, solutions-oriented leader who is proactive, self-motivated, and committed to excellence.Transparent, authentic communicator with a knack for giving and receiving actionable feedback.Passionate about inclusivity, with a leadership approach grounded in service and empowerment.Superior written and verbal communication skills, with presence.Mastery of digital tools, project management platforms, and multitasking with keen attention to detail.Proven track record in sales leadership (in a Call Center, Retail, or similar fast-paced environment).Project management certification is a bonus.Excel in high-growth, matrixed, and constantly evolving environments.Education:Bachelor’s degree required; Master’s degree or equivalent advanced training preferred.Logitech is the sweet spot for leaders who are passionate about shaping global product experiences and enabling teams to make a significant mark while enjoying the journey. We’re agile enough for each leader to drive bold initiatives, yet possess the scale to create lasting global impact. We strive to sustain this dynamic “sweet spot” every day.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.#LI-AL1 Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Mapping and Administrative Support Specialist is primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech’s enterprise customers. They will also work closely with the Enterprise Support Services teams to process the map creation requests, and fix or update maps as needed by our customers. The role will also assist with a variety of projects and administrative tasks related to the Support Services team.   Successful candidates will have experience with Adobe Illustrator or similar software, as well as project management software such as JIRA, Asana, or similar products. They will also have experience in the customer support or services field, and familiarity with common needs and practices and common software tools of larger enterprise companies. This role is not customer-facing, but will work closely with internal team members who do work with our customers, helping to enable an excellent customer experience from behind the scenes.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:Use Adobe Illustrator and similar tools to create floor plansUse project management software to organize requests such as Asana and JiraBe part of a team working to meet important business customer needsContribute to related projects and tasks within the department as neededKey Qualifications:For consideration, you must bring the following minimum skills and behaviors to our team:Proficient in Adobe IllustratorProficient in Microsoft or Google workplace tools, particularly spreadsheets and data entryExperience with project management tools such as JIRA, Asana, or similarStrong knowledge of Windows Strong written and verbal communication skills in formal / business settingsA perfectionist when it comes to creating projects and artworkExperience in a technical support role strongly preferred, but not requiredKnowledge of Logitechs products and software is helpful but not requiredEducation4-year degree or equivalent experience Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.“All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-510-713-4866 for assistance.Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at 1-510-713-4866 for assistance and we will get back to you as soon as possible.